This place is horable! My wife went there today to get her nails done. Not sure if they had the back up staff there today because of the shooting across the street but, the little girl was rude and throwing her hands. After they soked in cold water and then charged her $38 bucks.. save your money and your day of pampering for somewhere else! Left one star cuz I had too! Read Less

Second time I’ve visited for service... no greeting no smile... they almost act like they don’t want your money if you’re black... just dumb!!!! How can a Jap discriminate an American.... I will never go back in there... they are not friendly towards people of color, therefore we will take our money to your competitors...While your business stay empty....wish there was a double zero rating... Read Less

The ambiance of the place was ok . I would’ve preferred for it to be more lively. Maybe some music or television playing? I got the sns nails and there definitely was NOT a wide variety of colors. I was forced to pick a color I didn’t like because the technician already started my nails. Also when I walked in the only nail technician available was on his phone. In my opinion was very unprofessional. I don’t know if it was because I visited during the week kind of late, but I won’t be visiting this nail salon the next time I come to St. Augustine. Read Less

I made an appointment at Zen nails for Tuesday November 14, 2017! Kathy did my acrlic nail fil and gel color along with a pedicure! She did a great job! Then on Friday both of my thumb nails chipped. On Monday the 20th I went back in to get the chips fixed. Not only was Kathy extremely rude,  but the gentleman who is the mamger or owns Zen was rude as well. Kathy was angry that my nails were chipped!  I even offered to pay for the fixing of my nails.This was going to be my new nail salon, however that is no longer the case!! Read Less

I've tried ALL the nail salons around the World Golf Village area and this is the best one even though I wouldn't even consider it part of WGV. It's close enough :). Save yourself some time and just go here. I always get the spa pedicures. They are the same price as all the other local nail salons, but what sets them apart is their skills and the cleanliness of the place. This place is a real treat! Read Less

The man in there was very professional who did my nails ..... however the pedicure was not worth 25.00 ... the lady who done my pedicure was very inattentive and all over the place and did not massage my legs at all but to put lotion on them....was very unhappy when I left Read Less

Came from Missouri on vacation and needed to get a pedicure and manicure. So glad I found Zen Nails and Spa!!! Extremely pleased with their service and prices. My feet and calves felt so much better after the massage and hot stone treatment. Great way to start my vacation!!! Read Less

Love this place- I've been here twice while visiting family in the area, and am sure to come back. Staff does a very careful job and the pedicures are sure to be the best you've had in ages. Highly recommend! Read Less

Had a gel pedicure. They had to remove the previous gel, apply a fake nail to one large toe, got the virgin olive pedicure for $35, and had the gel color put on. Not sure why the bill ended up $60. $25 for a fake nail and gel paint on feet? $25 is usually the cost of a full gel refill.... As another reviewer said, they should have a price list. Prices are too high. They seemed like they rushed and three people ended up working on my feet. Was not relaxing at all. Not saying don't go, but ask for pricing first. Read Less

If I could I'd give this salon zero stars! Recently opened under new management. Initially I stopped by a week ago & was told they were booked for the day. Ok, perhaps they have a wedding or special occasion group booked. Tried again today. Worst mistake ever. Tip # 1. Please acknowledge your guests. Tip #2. Price listing would be a smart idea. Read Less