40 Reviews

Venetian Nails & Spa

Plantation, Florida
Reviews
Nicole Tobar
14 Jun 2018
REPORT
I usually love coming here but spent the money on gel nails since I was going away for the weekend they started peeling 2 hours later, went back they fixed it but the next day two more peeled one comp... Read More
I usually love coming here but spent the money on gel nails since I was going away for the weekend they started peeling 2 hours later, went back they fixed it but the next day two more peeled one completely off... never again waste of time and money Read Less
Jessica Reyes
8 May 2018
REPORT
I absolutely love this spa! I’ve been a customer for about 2 years now and I will not go any where else. The front desk staff is so welcoming and sweet. Jennifer is truly amazing!! I love the work she... Read More
I absolutely love this spa! I’ve been a customer for about 2 years now and I will not go any where else. The front desk staff is so welcoming and sweet. Jennifer is truly amazing!! I love the work she does and how she can choose the color for me every time because she’s taken the time to get to know me. She takes pride in her work and it shows. I tell everyone I know about her and this spa. Read Less
G T
4 May 2018
REPORT
This is a feel good type business. Therefore, when you receive comments that are less than complimentary from the techs, it is upsetting. Comments about how a customer looks or feels aren't appropri... Read More
This is a feel good type business. Therefore, when you receive comments that are less than complimentary from the techs, it is upsetting. Comments about how a customer looks or feels aren't appropriate!!!! This has happened on several occasions. Excluding a long standing customer/technician rapport, the conversations should be minimal and polite. Staff training is needed. Customers want to leave feeling good and not offended!!! Read Less
Anna Maria Corteo
4 May 2018
REPORT
LOVE this place! My husband gave me a gift card to this Venetian location and I LOVED it!! The atmosphere, the staff (especially Tom who did my nails)! Great place. Will be back again soon.
Rox Lauren
2 May 2018
REPORT
I absolutely love coming to this spa. I’ve been a customer for about 3 years now. Tamara is amazing and usually the only person that I choose to do my waxing and any nail service. The spa is ALWAYS su... Read More
I absolutely love coming to this spa. I’ve been a customer for about 3 years now. Tamara is amazing and usually the only person that I choose to do my waxing and any nail service. The spa is ALWAYS super clean and the new renovation is just 😍😍😍 what I really LOVE about them is that they use sanitary covers on their foot spas and use newly sanitized utensils so no risk of getting any nasty fungus here. I would absolutely recommend. Read Less
Charve't B.
13 Mar 2018
REPORT
If I could give them zero stars I would. This place has horrible customer service I went and got my nails done here Sunday afternoon but Sunday night my acrylics were already cracking. I went to have ... Read More
If I could give them zero stars I would. This place has horrible customer service I went and got my nails done here Sunday afternoon but Sunday night my acrylics were already cracking. I went to have the nail repaired and the receptionists were so rude insisting that because my nails were long and coffin shaped it was my fault it cracked and that I may have to pay for it, No honey! That means you did a shitty job! I've had acrylics last me 5 weeks before and was well worth the money. I had a man named Jimmie. He didn't want to give me a new set like I requested, Gave the worlds worst pedicure he didn't even massage my feet. I felt he was very lazy. And another thing most people go to nail salons for acrylics and other nail extensions how the hell do you only have 5 people working there that do so and mind you it's not the best. Take pride in your work! People spend their hard earned dollars for good quality service. This place is NOT worth the price AT ALL!!!! I will never come to this shit hole ever again. Read Less
Jade I.
28 Feb 2018
REPORT
Great customer service! Walked in and was greeted promptly by whom I believe to be the owner. Set me up with a nail tech, Hannah, who was very nice as well. I went in to soak off dip and put clear pol... Read More
Great customer service! Walked in and was greeted promptly by whom I believe to be the owner. Set me up with a nail tech, Hannah, who was very nice as well. I went in to soak off dip and put clear polish I was in and out in under 30 min! Very fast and nails are perfectly trimmed and shaped! I would definitely recommend! Read Less
Caryn R.
21 Feb 2018
REPORT
Overpriced for the services offered.  The worst customer service in the industry.  They do not stand behind their work.   This salon constantly uses old sticky products.  The finger nail gel colors ty... Read More
Overpriced for the services offered.  The worst customer service in the industry.  They do not stand behind their work.   This salon constantly uses old sticky products.  The finger nail gel colors typically do match the toe nail polish selected by the customer.   They must all be colorblind because they continually insist that the colors match.  I think they take remnants of old products and combine them in new bottles, and often use thinners in their nail polish to extend the life of the nail polish remaining at the bottom of the bottle.  Save your money and choose another salon. Read Less
Dana Kubica
12 Jan 2018
REPORT
I have been going to Venetian Nails in Plantation for several years. They are currently under renovation and the improvements that have been made so far are wonderful! The setting is very relaxing, ... Read More
I have been going to Venetian Nails in Plantation for several years. They are currently under renovation and the improvements that have been made so far are wonderful! The setting is very relaxing, calming and warm. The technicians are well trained, kind and want each and every experience to be a positive one. I frequently get nail art by Annie and others. She does an excellent job for any occasion and has never disappointed. If you haven't been to Venetian in a while, stop by and see their newly renovated salon that is amazing! Read Less
Michelle N.
23 Dec 2017
REPORT
Very sad that after years of being a loyal customer, I have more integrity than to return to this place after being treated very rudely by the woman who works the front desk. Nail techs have always be... Read More
Very sad that after years of being a loyal customer, I have more integrity than to return to this place after being treated very rudely by the woman who works the front desk. Nail techs have always been extremely friendly and done a great job. Unfortunately certain employees could really use better customer service skills when the majority of their job description is dealing with customers. Read Less
Patty V.
19 Dec 2017
REPORT
Not a fan Of this Venetian. Have been to several of the other franchises and this location is not so good. Small, dirty and lacking in customer service.
Nancy C.
4 Nov 2017
REPORT
This place was just awful, I always came here to get my nails done, $10 extra to get a different shape rip off, They literally rush you into a seat , when me and my sis went they put their hand on her... Read More
This place was just awful, I always came here to get my nails done, $10 extra to get a different shape rip off, They literally rush you into a seat , when me and my sis went they put their hand on her back n almost pushed her into a chair, they have a lot of people getting their nails done, when i was getting my acrylics the lady was being so fast i had to tell her the shape was kinda crooked and she gave me a mean stare , manager came up to us and told her to fix it but gave her attitude, this place is out of control, if you don't have an appointment you wait there for so long. This place is over packed, they rush their job, they cut me before when giving me acrylics , and when i came to get french gel mani for my graduation they did a poor job that on my grab day next they were peelingoff!! next day they peeled off, i came to get them redone again just to have a random lady put more gel polish on top of the peeled polish with a rude attitude and she was rushing because she wasn't getting paid to do it . Worst nail places I'll never come back atleast to this location. Read Less
Ana V.
27 Oct 2017
REPORT
I loved it!You don't need to do a reservation, I was passing by and decided to do my eyebrows and a pedicure, was so relaxing. The place is very clean and most of the people who work there are very fr... Read More
I loved it!You don't need to do a reservation, I was passing by and decided to do my eyebrows and a pedicure, was so relaxing. The place is very clean and most of the people who work there are very friendly. Read Less
Christine K.
18 Jul 2017
REPORT
Tamara is the best, she is rarely running behind. She is professional, yet friendly. She know all the latest trends. The women behind the counter are professional and accommodating.
Alison B.
13 Jul 2017
REPORT
I have been here many times to get manicures and it's always hit or miss depending on who you get, but it's WAY more miss than hit. I have finally decided that it's just not worth it and I am never go... Read More
I have been here many times to get manicures and it's always hit or miss depending on who you get, but it's WAY more miss than hit. I have finally decided that it's just not worth it and I am never going back. They have cockroaches (saw one crawling all over my friends chair while she was getting a pedicure, and when I showed someone they acted like it happens all the time). After that I decided I would only come back for my nails, because it is so close to where I live. Well today I got Andy, who completely rushed through doing my nexgens (my nails are lumpy and lopsided), and not only did his tools look dirty, but when he accidentally spilt nexgen powder on the table, I watched him brush it back into the container along with all the dust from buffing my nails and whatever else was on that gross surface. Ugh. Read Less
urma exantus
9 Jul 2017
REPORT
Third time coming here, no complaints about the service I received. Pricey, but good service.
Anne B.
30 Jun 2017
REPORT
Been going here for years and it is usually quick and good service. I always get someone different but today Nancy did a great job on my nails. I wanted pink and white gels and she did a great job. Wi... Read More
Been going here for years and it is usually quick and good service. I always get someone different but today Nancy did a great job on my nails. I wanted pink and white gels and she did a great job. Will be back again. Read Less
Vanessa C.
23 Jun 2017
REPORT
Tony always does my pedicures!!!! Always a phenomenal job!!! Very personable people!!!! Always remember you get what you pay for, good prices, great service!!!! Thanks Cynthia & Tony!
Johanna Cardenas
20 Jun 2017
REPORT
This place sucks they have horrible service. The people are so rude. I went to get my nails done and they did a horrible shape to my nails when I clearly said I wanted stiletto nails.I also asked for ... Read More
This place sucks they have horrible service. The people are so rude. I went to get my nails done and they did a horrible shape to my nails when I clearly said I wanted stiletto nails.I also asked for my nails to be long but they did them super short which ended up looking like almond shaped nails.The nail technician that was doing my nails was laughing at me and making faces.She said that not a lot of people get their nails long.Also she was dirty and smelled.She had dirt under her nails and her clothes had stains everywhere.I felt dirty after being there.They told me to wash my hands before and I did they had old smelly towels to dry your hands I used my shirt instead.Im never coming to this disgusting dirty ass place buh bye. Read Less
Nathalie C.
19 Jun 2017
REPORT
NOT EVEN ONE STAR..... I never write reviews but I feel that this one is necessary. Let me begin by saying that I feel insulted, and humiliated. Yesterday, I went to go get a Full set of long coffin n... Read More
NOT EVEN ONE STAR..... I never write reviews but I feel that this one is necessary. Let me begin by saying that I feel insulted, and humiliated. Yesterday, I went to go get a Full set of long coffin nails. I got a woman named Hannah as my nail technician. I usually come here to get my nails done when I don't feel like doing them myself. I had a nail that was split but not broken. I had to have my old set removed, and as soon as Hannah saw my nail she started gagging. I understand if someone has a soft stomach, but do not become a nail tech if you cannot see a split (cracked) nail without gagging. I let it slide, and didn't say anything. After that, she removed my set and she began working on my new ones. She asked me how long I wanted them and I said long because I am used to having them that way. She proceeded to say (in a rude way) that no one comes in to get long nails and how can I use the restroom with nails so long. I again, ignored her comment because I just wanted my set done. I asked for coffin shape, so when she did my shape I was appalled when my nails were SQUARE. I asked her if she can file the sides more, she started to laugh and ignored my request. After that, she would not stop laughing to herself and commenting about my nails length. I got so upset, that I just told her to finish the service after she was done shaping and filing, and I would paint them at home. She asked "Do you think you can even do it?" and I told her "Yes, I know how to do acrylics, I just didn't feel like doing them on myself tonight." I stood up and paid a total of $56.00 ($51.00 for the set + $5.00 tip) and then went to the receptionist and told her about the horrible experience. The receptionist was nice but only told me that they were sorry about the bad experience and that next time I can say I don't want her. Honestly, I do not think that there will be a next time. I come here once in a blue moon when I do not feel like doing my nails, because I am used to their good customer service, and I don't mind paying $100 for a service if it came with good experience (even if the service was horrible, because I can fix it, that's ok.) But do not insult me. If I wanted to get insulted and treated like crap, I would just go to a low priced nail salon and deal with that. I refuse to come here again. I am upset, and honestly I would love to know who the owner of this salon is. I come from this industry, and if there is one thing that I know is that, if there is bad customer service, there is no clients coming your way...... I am going to post pictures of the monstrosity that I had to fix at home....... :-( Read Less
Charles Willard
25 May 2017
REPORT
Good place. The people don't always understand you and you won't always understand them. They are always busy.
Ashley Chaney
18 May 2017
REPORT
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fi... Read More
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fill my nails with the same color! What about customer service? I thought a business runs based off of meeting the customers needs. I asked the manager 3 times and she still refused. Then she told me there was a 45 minute wait when only me and one other person were waiting to be serviced. WILL NOT BE COMING BACK! I was a loyal customer for over a year. I didn't care about my nails being guaranteed, i just wanted to make my boyfriends birthday dinner in time. ABSOLUTELY TERRIBLE CUSTOMER SERVICE! Read Less
Ashley C.
17 May 2017
REPORT
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fi... Read More
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fill my nails with the same color! What about customer service? I thought a business runs based off of meeting the customers needs. I asked the manager 3 times and she still refused. Then she told me there was a 45 minute wait when only me and one other person were waiting to be serviced. WILL NOT BE COMING BACK! I was a loyal customer for over a year. I didn't care about my nails being guaranteed, i just wanted to make my boyfriends birthday dinner in time. ABSOLUTELY TERRIBLE CUSTOMER SERVICE! Read Less
McCalla Locklin
14 Apr 2017
REPORT
I have been four times for gel nail polish and each time the guy or girl has taken the polish off way too quickly ruining my natural nails and then proceed to paint gel polish all over my cuticles cau... Read More
I have been four times for gel nail polish and each time the guy or girl has taken the polish off way too quickly ruining my natural nails and then proceed to paint gel polish all over my cuticles causing my manicure to lift and chip within three days. All they seem to care about is how quickly they can take your money and get you out of there and on to the next customer. Read Less
Erin M.
20 Mar 2017
REPORT
I had an amazing time I upgraded to be able to have complimentary wine. I completely enjoyed the time relaxing and this is the first place I have been since moving to Florida to pamper myself.  I will... Read More
I had an amazing time I upgraded to be able to have complimentary wine. I completely enjoyed the time relaxing and this is the first place I have been since moving to Florida to pamper myself.  I will be back every two weeks to get my gel manicure.  Time to go back to pampering myself. The place was packed and I did not feel rushed at all. Read Less
Katelynn C.
13 Mar 2017
REPORT
This place was my go to but unfortunately always feel I'm being rushed whether picking the color or getting treated so I will not be back. This time was by far the worst. I had Nancy for my pedicure, ... Read More
This place was my go to but unfortunately always feel I'm being rushed whether picking the color or getting treated so I will not be back. This time was by far the worst. I had Nancy for my pedicure, who did a good job, but rushed the entire thing. I sat down maybe 10 minutes after the girl next to me and was done before she even got her massage. There was no wait so it's not like they had a reason to hurry. Absolutely upsetting. 2 stars only because the outcome is good. Read Less
Christina M.
1 Feb 2017
REPORT
First time trying this location. I was totally disappointed the service was great .. However the nexgen is completely off today and I had them done last Wednesday night. They began to lift by Friday m... Read More
First time trying this location. I was totally disappointed the service was great .. However the nexgen is completely off today and I had them done last Wednesday night. They began to lift by Friday morning and by Saturday I had several popped off. Tech was super nice it must be the product that they use. Read Less
Ashley C.
4 Jan 2017
REPORT
Literally the worst manicure I have EVER had. My nails were done three days ago, and look AWFUL. Cuticles got no care, the crappy gel polish they used is peeling and turning a different color. Complet... Read More
Literally the worst manicure I have EVER had. My nails were done three days ago, and look AWFUL. Cuticles got no care, the crappy gel polish they used is peeling and turning a different color. Complete waste of money. Will NEVER go here again. Go to the Venetian in Weston. WAY better. Read Less
Sarah C.
2 Jan 2017
REPORT
They do an okay job, but every time I come it feels like they are rushing you in and out. Came today for a mani pedi because I had a gift card and the mani pedi didn't even last an hour. I'd love to m... Read More
They do an okay job, but every time I come it feels like they are rushing you in and out. Came today for a mani pedi because I had a gift card and the mani pedi didn't even last an hour. I'd love to make this a regular thing, but for $37 I don't feel you're getting your monies worth. Read Less
Kelly O.
19 Dec 2016
REPORT
I had a great experience here. Like others have said, it is very busy here, but they do a good job of keeping things moving, and also make a point to take groups of 2 or more at the same time. Shout o... Read More
I had a great experience here. Like others have said, it is very busy here, but they do a good job of keeping things moving, and also make a point to take groups of 2 or more at the same time. Shout out to Vu, who did a great job on my pedicure and was also fun to talk to! Read Less
Ash D.
27 Sep 2016
REPORT
Jimmy did a phenomenal job with gel mani. My nails look like acrylics. Salon is busy but very accommodating . Called only an hour in advance and they got me in 5 min of arrival. Very pleased and can't... Read More
Jimmy did a phenomenal job with gel mani. My nails look like acrylics. Salon is busy but very accommodating . Called only an hour in advance and they got me in 5 min of arrival. Very pleased and can't wait to go back Read Less
Lee W.
26 Aug 2016
REPORT
I've been coming here for years. I've tried other Planation nail places and they are not as clean or nice inside. If there is ever the slightest error, it's corrected while I'm on sight. Get your favo... Read More
I've been coming here for years. I've tried other Planation nail places and they are not as clean or nice inside. If there is ever the slightest error, it's corrected while I'm on sight. Get your favorite nail tech and ask for them. I have mine! Read Less
Samantha C.
9 Aug 2016
REPORT
I normally don't give negative reviews but I felt the need to write one after a recent visit to this spa. I must say that overall, the techs are clean and you are serviced very quickly. However, half ... Read More
I normally don't give negative reviews but I felt the need to write one after a recent visit to this spa. I must say that overall, the techs are clean and you are serviced very quickly. However, half of the staff is not pleasant. They don't smile back in passing. Seems like the only person who engages in dialect is the nail tech servicing you. Common courtesy is extremely important to me. It is another form of professionalism. Secondly, each time I come, I get a different tech and they charge me different prices for the same exact service. The woman who did my manicure was nice but I don't think my manicure is worth what I paid. Don't think I'll be coming back to this place. Read Less
Stephany A.
15 Jul 2016
REPORT
$26 for a regular pedicure is pretty pricey. On top of that the lady seem to be in a rush and my pedi only last about 15 minutes which I found pretty odd cause usually they take about 30 minutes. Not ... Read More
$26 for a regular pedicure is pretty pricey. On top of that the lady seem to be in a rush and my pedi only last about 15 minutes which I found pretty odd cause usually they take about 30 minutes. Not sure if I'll be back! Read Less
Natasha B.
4 Apr 2016
REPORT
I came in on Tuesday at 5 for a standard manicure. I did a walk in and the wait was short, about 15 minutes, which not bad at all. The technician I had was a male and unfortunately he did not do a gre... Read More
I came in on Tuesday at 5 for a standard manicure. I did a walk in and the wait was short, about 15 minutes, which not bad at all. The technician I had was a male and unfortunately he did not do a great job. He didn't clean up my cuticles well, leaving a bunch of dried skin. In addition, he left so many nail polish smudges on the skin that I had to ask for someone else to clean it all up. He also asked me to pay up front which is unheard of in the business. How am I supposed to rate his performance and the whole service if I haven't even received it. However, the worst part of the experience was the receptionist who started arguing with me and saying that the first guy did a good job and that I shouldn't be complaining. When I told her that I was unhappy with the experience she didn't offer any apologies so I had no choice but to leave and write this review. Will not be coming back. Read Less
Erika H.
25 Mar 2016
REPORT
Double mani /pedis with the works for my mom and I. Very hygienic environment and practices. They made sure to keep us together; so often places split you up at their convenience. The ladies were very... Read More
Double mani /pedis with the works for my mom and I. Very hygienic environment and practices. They made sure to keep us together; so often places split you up at their convenience. The ladies were very nice. Helen and Sarah did our nails. I like my nails super short and shiny and Sarah made French look cute for me. Very pleased. Read Less
Zaibel A.
19 Jan 2016
REPORT
Love this location, I have been going to this branch for 6 years .If you want your nails to get done the best way , ask for Kristy
Danielle Y.
6 Mar 2015
REPORT
I decided to get my nails done after work. Thinking it was Saturday past 7pm, I didn't think I needed to make an appointment. I mean who really gets their done on Saturday night? Well a lot of people ... Read More
I decided to get my nails done after work. Thinking it was Saturday past 7pm, I didn't think I needed to make an appointment. I mean who really gets their done on Saturday night? Well a lot of people do. I put my name down and the women at the front said the wait should be 30 minutes. I didn't mind the wait because I was clueless to what color polish I wanted to wear. I ended up looking online and found a color I really wanted to wear, which was Essie cashmere matte. I didn't see the polish on the wall so I went up to the front desk and the women handed me a new bottle. Not even 15 minutes later and my name was called. I was greeted by a friendly women who did my manicure and pedicure. She tried making some small talk which was nice but it was a little hard to understand her. She seemed like she was rushing through the entire manicure and pedicure. She was done with everything in about 30 minutes. I noticed the technicians wear pages, so I figure they need to hurry up and move onto the next client - kind of like a sweatshop. When you go to salon, you want to feel pampered and relaxed. You don't want the time you set aside for yourself to be over in the blink of an eye. Hence, the main reason I took away 2 stars. The overall manicure and pedicure was good. The price was average, $35 for a manicure and pedicure. Read Less
Lys B.
15 May 2014
REPORT
Went to Venetian for the first time since it is near my house. The place was packed on a Friday at noon, though it took only about 10 minutes to be called for my gel manicure (which, after reading my... Read More
Went to Venetian for the first time since it is near my house. The place was packed on a Friday at noon, though it took only about 10 minutes to be called for my gel manicure (which, after reading my review, you will understand why). The man doing my nails, Henry, was very nice. However, I felt VERY rushed. While my hands were in the OPI dryer, which has an external timer, he literally was telling me to take my hands out before the timer was up. This happened several times and was bothersome because I intentionally get gel manicures so that they will last (if they are not in the dryer long enough, the end result won't be the same). No joke - my gel manicure from start to finish was about 15 minutes. I have never had such a fast manicure - and I am not saying this in a positive way. At times, this can be a good thing, particularly if YOU are in a rush; however, it didn't feel like he was just quick at doing my nails, but it definitely felt like I was being rushed so that he could get to the next person. Previous reviews I have read mention that this nail salon is very money-focused, so it was no surprise that I had a similar experience. Also, the typical massage that comes with a manicure was not even close to the massages I have received in the past at other places. He placed about a dime-size amount of lotion on my hands and rubbed it in for about a total of 15 seconds on each hand. Nonetheless, my nails look good, but we will see how they hold up. Definitely would recommend that they do not make their customers feel rushed, unwanted, and generally, that they should provide more individualized attention to paying customers. Read Less
trios23
16 Dec 2007
REPORT
They do my nails well, the polish stays on for about a week. They have many colors and the girls there are so sweet. Thanks a lot!
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(954) 474-8640
504 North Pine Island Road
Plantation Florida 33324
Business Hours
Monday
Mon
09:30AM-20:00PM
Tuesday
Tue
09:30AM-20:00PM
Wednesday
Wed
09:30AM-20:00PM
Thursday
Thu
09:30AM-20:00PM
Friday
Fri
09:30AM-20:00PM
Saturday
Sat
09:30AM-20:00PM
Sunday
Sun
12:00PM-18:00PM
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Venetian Nails & Spa

Plantation, Florida
(40)
504 North Pine Island Road
Plantation Florida 33324
Monday
09:30AM-20:00PM
Tuesday
09:30AM-20:00PM
Wednesday
09:30AM-20:00PM
Thursday
09:30AM-20:00PM
Friday
09:30AM-20:00PM
Saturday
09:30AM-20:00PM
Sunday
12:00PM-18:00PM
Nicole Tobar
14 Jun 2018
REPORT
I usually love coming here but spent the money on gel nails since I was going away for the weekend they started peeling 2 hours later, went back they fixed it but the next day two more peeled one comp... Read More
I usually love coming here but spent the money on gel nails since I was going away for the weekend they started peeling 2 hours later, went back they fixed it but the next day two more peeled one completely off... never again waste of time and money Read Less
Jessica Reyes
8 May 2018
REPORT
I absolutely love this spa! I’ve been a customer for about 2 years now and I will not go any where else. The front desk staff is so welcoming and sweet. Jennifer is truly amazing!! I love the work she... Read More
I absolutely love this spa! I’ve been a customer for about 2 years now and I will not go any where else. The front desk staff is so welcoming and sweet. Jennifer is truly amazing!! I love the work she does and how she can choose the color for me every time because she’s taken the time to get to know me. She takes pride in her work and it shows. I tell everyone I know about her and this spa. Read Less
G T
4 May 2018
REPORT
This is a feel good type business. Therefore, when you receive comments that are less than complimentary from the techs, it is upsetting. Comments about how a customer looks or feels aren't appropri... Read More
This is a feel good type business. Therefore, when you receive comments that are less than complimentary from the techs, it is upsetting. Comments about how a customer looks or feels aren't appropriate!!!! This has happened on several occasions. Excluding a long standing customer/technician rapport, the conversations should be minimal and polite. Staff training is needed. Customers want to leave feeling good and not offended!!! Read Less
Anna Maria Corteo
4 May 2018
REPORT
LOVE this place! My husband gave me a gift card to this Venetian location and I LOVED it!! The atmosphere, the staff (especially Tom who did my nails)! Great place. Will be back again soon.
Rox Lauren
2 May 2018
REPORT
I absolutely love coming to this spa. I’ve been a customer for about 3 years now. Tamara is amazing and usually the only person that I choose to do my waxing and any nail service. The spa is ALWAYS su... Read More
I absolutely love coming to this spa. I’ve been a customer for about 3 years now. Tamara is amazing and usually the only person that I choose to do my waxing and any nail service. The spa is ALWAYS super clean and the new renovation is just 😍😍😍 what I really LOVE about them is that they use sanitary covers on their foot spas and use newly sanitized utensils so no risk of getting any nasty fungus here. I would absolutely recommend. Read Less
Charve't B.
13 Mar 2018
REPORT
If I could give them zero stars I would. This place has horrible customer service I went and got my nails done here Sunday afternoon but Sunday night my acrylics were already cracking. I went to have ... Read More
If I could give them zero stars I would. This place has horrible customer service I went and got my nails done here Sunday afternoon but Sunday night my acrylics were already cracking. I went to have the nail repaired and the receptionists were so rude insisting that because my nails were long and coffin shaped it was my fault it cracked and that I may have to pay for it, No honey! That means you did a shitty job! I've had acrylics last me 5 weeks before and was well worth the money. I had a man named Jimmie. He didn't want to give me a new set like I requested, Gave the worlds worst pedicure he didn't even massage my feet. I felt he was very lazy. And another thing most people go to nail salons for acrylics and other nail extensions how the hell do you only have 5 people working there that do so and mind you it's not the best. Take pride in your work! People spend their hard earned dollars for good quality service. This place is NOT worth the price AT ALL!!!! I will never come to this shit hole ever again. Read Less
Jade I.
28 Feb 2018
REPORT
Great customer service! Walked in and was greeted promptly by whom I believe to be the owner. Set me up with a nail tech, Hannah, who was very nice as well. I went in to soak off dip and put clear pol... Read More
Great customer service! Walked in and was greeted promptly by whom I believe to be the owner. Set me up with a nail tech, Hannah, who was very nice as well. I went in to soak off dip and put clear polish I was in and out in under 30 min! Very fast and nails are perfectly trimmed and shaped! I would definitely recommend! Read Less
Caryn R.
21 Feb 2018
REPORT
Overpriced for the services offered.  The worst customer service in the industry.  They do not stand behind their work.   This salon constantly uses old sticky products.  The finger nail gel colors ty... Read More
Overpriced for the services offered.  The worst customer service in the industry.  They do not stand behind their work.   This salon constantly uses old sticky products.  The finger nail gel colors typically do match the toe nail polish selected by the customer.   They must all be colorblind because they continually insist that the colors match.  I think they take remnants of old products and combine them in new bottles, and often use thinners in their nail polish to extend the life of the nail polish remaining at the bottom of the bottle.  Save your money and choose another salon. Read Less
Dana Kubica
12 Jan 2018
REPORT
I have been going to Venetian Nails in Plantation for several years. They are currently under renovation and the improvements that have been made so far are wonderful! The setting is very relaxing, ... Read More
I have been going to Venetian Nails in Plantation for several years. They are currently under renovation and the improvements that have been made so far are wonderful! The setting is very relaxing, calming and warm. The technicians are well trained, kind and want each and every experience to be a positive one. I frequently get nail art by Annie and others. She does an excellent job for any occasion and has never disappointed. If you haven't been to Venetian in a while, stop by and see their newly renovated salon that is amazing! Read Less
Michelle N.
23 Dec 2017
REPORT
Very sad that after years of being a loyal customer, I have more integrity than to return to this place after being treated very rudely by the woman who works the front desk. Nail techs have always be... Read More
Very sad that after years of being a loyal customer, I have more integrity than to return to this place after being treated very rudely by the woman who works the front desk. Nail techs have always been extremely friendly and done a great job. Unfortunately certain employees could really use better customer service skills when the majority of their job description is dealing with customers. Read Less
Patty V.
19 Dec 2017
REPORT
Not a fan Of this Venetian. Have been to several of the other franchises and this location is not so good. Small, dirty and lacking in customer service.
Nancy C.
4 Nov 2017
REPORT
This place was just awful, I always came here to get my nails done, $10 extra to get a different shape rip off, They literally rush you into a seat , when me and my sis went they put their hand on her... Read More
This place was just awful, I always came here to get my nails done, $10 extra to get a different shape rip off, They literally rush you into a seat , when me and my sis went they put their hand on her back n almost pushed her into a chair, they have a lot of people getting their nails done, when i was getting my acrylics the lady was being so fast i had to tell her the shape was kinda crooked and she gave me a mean stare , manager came up to us and told her to fix it but gave her attitude, this place is out of control, if you don't have an appointment you wait there for so long. This place is over packed, they rush their job, they cut me before when giving me acrylics , and when i came to get french gel mani for my graduation they did a poor job that on my grab day next they were peelingoff!! next day they peeled off, i came to get them redone again just to have a random lady put more gel polish on top of the peeled polish with a rude attitude and she was rushing because she wasn't getting paid to do it . Worst nail places I'll never come back atleast to this location. Read Less
Ana V.
27 Oct 2017
REPORT
I loved it!You don't need to do a reservation, I was passing by and decided to do my eyebrows and a pedicure, was so relaxing. The place is very clean and most of the people who work there are very fr... Read More
I loved it!You don't need to do a reservation, I was passing by and decided to do my eyebrows and a pedicure, was so relaxing. The place is very clean and most of the people who work there are very friendly. Read Less
Christine K.
18 Jul 2017
REPORT
Tamara is the best, she is rarely running behind. She is professional, yet friendly. She know all the latest trends. The women behind the counter are professional and accommodating.
Alison B.
13 Jul 2017
REPORT
I have been here many times to get manicures and it's always hit or miss depending on who you get, but it's WAY more miss than hit. I have finally decided that it's just not worth it and I am never go... Read More
I have been here many times to get manicures and it's always hit or miss depending on who you get, but it's WAY more miss than hit. I have finally decided that it's just not worth it and I am never going back. They have cockroaches (saw one crawling all over my friends chair while she was getting a pedicure, and when I showed someone they acted like it happens all the time). After that I decided I would only come back for my nails, because it is so close to where I live. Well today I got Andy, who completely rushed through doing my nexgens (my nails are lumpy and lopsided), and not only did his tools look dirty, but when he accidentally spilt nexgen powder on the table, I watched him brush it back into the container along with all the dust from buffing my nails and whatever else was on that gross surface. Ugh. Read Less
urma exantus
9 Jul 2017
REPORT
Third time coming here, no complaints about the service I received. Pricey, but good service.
Anne B.
30 Jun 2017
REPORT
Been going here for years and it is usually quick and good service. I always get someone different but today Nancy did a great job on my nails. I wanted pink and white gels and she did a great job. Wi... Read More
Been going here for years and it is usually quick and good service. I always get someone different but today Nancy did a great job on my nails. I wanted pink and white gels and she did a great job. Will be back again. Read Less
Vanessa C.
23 Jun 2017
REPORT
Tony always does my pedicures!!!! Always a phenomenal job!!! Very personable people!!!! Always remember you get what you pay for, good prices, great service!!!! Thanks Cynthia & Tony!
Johanna Cardenas
20 Jun 2017
REPORT
This place sucks they have horrible service. The people are so rude. I went to get my nails done and they did a horrible shape to my nails when I clearly said I wanted stiletto nails.I also asked for ... Read More
This place sucks they have horrible service. The people are so rude. I went to get my nails done and they did a horrible shape to my nails when I clearly said I wanted stiletto nails.I also asked for my nails to be long but they did them super short which ended up looking like almond shaped nails.The nail technician that was doing my nails was laughing at me and making faces.She said that not a lot of people get their nails long.Also she was dirty and smelled.She had dirt under her nails and her clothes had stains everywhere.I felt dirty after being there.They told me to wash my hands before and I did they had old smelly towels to dry your hands I used my shirt instead.Im never coming to this disgusting dirty ass place buh bye. Read Less
Nathalie C.
19 Jun 2017
REPORT
NOT EVEN ONE STAR..... I never write reviews but I feel that this one is necessary. Let me begin by saying that I feel insulted, and humiliated. Yesterday, I went to go get a Full set of long coffin n... Read More
NOT EVEN ONE STAR..... I never write reviews but I feel that this one is necessary. Let me begin by saying that I feel insulted, and humiliated. Yesterday, I went to go get a Full set of long coffin nails. I got a woman named Hannah as my nail technician. I usually come here to get my nails done when I don't feel like doing them myself. I had a nail that was split but not broken. I had to have my old set removed, and as soon as Hannah saw my nail she started gagging. I understand if someone has a soft stomach, but do not become a nail tech if you cannot see a split (cracked) nail without gagging. I let it slide, and didn't say anything. After that, she removed my set and she began working on my new ones. She asked me how long I wanted them and I said long because I am used to having them that way. She proceeded to say (in a rude way) that no one comes in to get long nails and how can I use the restroom with nails so long. I again, ignored her comment because I just wanted my set done. I asked for coffin shape, so when she did my shape I was appalled when my nails were SQUARE. I asked her if she can file the sides more, she started to laugh and ignored my request. After that, she would not stop laughing to herself and commenting about my nails length. I got so upset, that I just told her to finish the service after she was done shaping and filing, and I would paint them at home. She asked "Do you think you can even do it?" and I told her "Yes, I know how to do acrylics, I just didn't feel like doing them on myself tonight." I stood up and paid a total of $56.00 ($51.00 for the set + $5.00 tip) and then went to the receptionist and told her about the horrible experience. The receptionist was nice but only told me that they were sorry about the bad experience and that next time I can say I don't want her. Honestly, I do not think that there will be a next time. I come here once in a blue moon when I do not feel like doing my nails, because I am used to their good customer service, and I don't mind paying $100 for a service if it came with good experience (even if the service was horrible, because I can fix it, that's ok.) But do not insult me. If I wanted to get insulted and treated like crap, I would just go to a low priced nail salon and deal with that. I refuse to come here again. I am upset, and honestly I would love to know who the owner of this salon is. I come from this industry, and if there is one thing that I know is that, if there is bad customer service, there is no clients coming your way...... I am going to post pictures of the monstrosity that I had to fix at home....... :-( Read Less
Charles Willard
25 May 2017
REPORT
Good place. The people don't always understand you and you won't always understand them. They are always busy.
Ashley Chaney
18 May 2017
REPORT
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fi... Read More
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fill my nails with the same color! What about customer service? I thought a business runs based off of meeting the customers needs. I asked the manager 3 times and she still refused. Then she told me there was a 45 minute wait when only me and one other person were waiting to be serviced. WILL NOT BE COMING BACK! I was a loyal customer for over a year. I didn't care about my nails being guaranteed, i just wanted to make my boyfriends birthday dinner in time. ABSOLUTELY TERRIBLE CUSTOMER SERVICE! Read Less
Ashley C.
17 May 2017
REPORT
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fi... Read More
I wanted to fill my nextgen nails because I was in a rush. I offered to pay the FULL PRICE (the same as a new set) just because I had an event to attend and time was of essence, but they refused to fill my nails with the same color! What about customer service? I thought a business runs based off of meeting the customers needs. I asked the manager 3 times and she still refused. Then she told me there was a 45 minute wait when only me and one other person were waiting to be serviced. WILL NOT BE COMING BACK! I was a loyal customer for over a year. I didn't care about my nails being guaranteed, i just wanted to make my boyfriends birthday dinner in time. ABSOLUTELY TERRIBLE CUSTOMER SERVICE! Read Less
McCalla Locklin
14 Apr 2017
REPORT
I have been four times for gel nail polish and each time the guy or girl has taken the polish off way too quickly ruining my natural nails and then proceed to paint gel polish all over my cuticles cau... Read More
I have been four times for gel nail polish and each time the guy or girl has taken the polish off way too quickly ruining my natural nails and then proceed to paint gel polish all over my cuticles causing my manicure to lift and chip within three days. All they seem to care about is how quickly they can take your money and get you out of there and on to the next customer. Read Less
Erin M.
20 Mar 2017
REPORT
I had an amazing time I upgraded to be able to have complimentary wine. I completely enjoyed the time relaxing and this is the first place I have been since moving to Florida to pamper myself.  I will... Read More
I had an amazing time I upgraded to be able to have complimentary wine. I completely enjoyed the time relaxing and this is the first place I have been since moving to Florida to pamper myself.  I will be back every two weeks to get my gel manicure.  Time to go back to pampering myself. The place was packed and I did not feel rushed at all. Read Less
Katelynn C.
13 Mar 2017
REPORT
This place was my go to but unfortunately always feel I'm being rushed whether picking the color or getting treated so I will not be back. This time was by far the worst. I had Nancy for my pedicure, ... Read More
This place was my go to but unfortunately always feel I'm being rushed whether picking the color or getting treated so I will not be back. This time was by far the worst. I had Nancy for my pedicure, who did a good job, but rushed the entire thing. I sat down maybe 10 minutes after the girl next to me and was done before she even got her massage. There was no wait so it's not like they had a reason to hurry. Absolutely upsetting. 2 stars only because the outcome is good. Read Less
Christina M.
1 Feb 2017
REPORT
First time trying this location. I was totally disappointed the service was great .. However the nexgen is completely off today and I had them done last Wednesday night. They began to lift by Friday m... Read More
First time trying this location. I was totally disappointed the service was great .. However the nexgen is completely off today and I had them done last Wednesday night. They began to lift by Friday morning and by Saturday I had several popped off. Tech was super nice it must be the product that they use. Read Less
Ashley C.
4 Jan 2017
REPORT
Literally the worst manicure I have EVER had. My nails were done three days ago, and look AWFUL. Cuticles got no care, the crappy gel polish they used is peeling and turning a different color. Complet... Read More
Literally the worst manicure I have EVER had. My nails were done three days ago, and look AWFUL. Cuticles got no care, the crappy gel polish they used is peeling and turning a different color. Complete waste of money. Will NEVER go here again. Go to the Venetian in Weston. WAY better. Read Less
Sarah C.
2 Jan 2017
REPORT
They do an okay job, but every time I come it feels like they are rushing you in and out. Came today for a mani pedi because I had a gift card and the mani pedi didn't even last an hour. I'd love to m... Read More
They do an okay job, but every time I come it feels like they are rushing you in and out. Came today for a mani pedi because I had a gift card and the mani pedi didn't even last an hour. I'd love to make this a regular thing, but for $37 I don't feel you're getting your monies worth. Read Less
Kelly O.
19 Dec 2016
REPORT
I had a great experience here. Like others have said, it is very busy here, but they do a good job of keeping things moving, and also make a point to take groups of 2 or more at the same time. Shout o... Read More
I had a great experience here. Like others have said, it is very busy here, but they do a good job of keeping things moving, and also make a point to take groups of 2 or more at the same time. Shout out to Vu, who did a great job on my pedicure and was also fun to talk to! Read Less
Ash D.
27 Sep 2016
REPORT
Jimmy did a phenomenal job with gel mani. My nails look like acrylics. Salon is busy but very accommodating . Called only an hour in advance and they got me in 5 min of arrival. Very pleased and can't... Read More
Jimmy did a phenomenal job with gel mani. My nails look like acrylics. Salon is busy but very accommodating . Called only an hour in advance and they got me in 5 min of arrival. Very pleased and can't wait to go back Read Less
Lee W.
26 Aug 2016
REPORT
I've been coming here for years. I've tried other Planation nail places and they are not as clean or nice inside. If there is ever the slightest error, it's corrected while I'm on sight. Get your favo... Read More
I've been coming here for years. I've tried other Planation nail places and they are not as clean or nice inside. If there is ever the slightest error, it's corrected while I'm on sight. Get your favorite nail tech and ask for them. I have mine! Read Less
Samantha C.
9 Aug 2016
REPORT
I normally don't give negative reviews but I felt the need to write one after a recent visit to this spa. I must say that overall, the techs are clean and you are serviced very quickly. However, half ... Read More
I normally don't give negative reviews but I felt the need to write one after a recent visit to this spa. I must say that overall, the techs are clean and you are serviced very quickly. However, half of the staff is not pleasant. They don't smile back in passing. Seems like the only person who engages in dialect is the nail tech servicing you. Common courtesy is extremely important to me. It is another form of professionalism. Secondly, each time I come, I get a different tech and they charge me different prices for the same exact service. The woman who did my manicure was nice but I don't think my manicure is worth what I paid. Don't think I'll be coming back to this place. Read Less
Stephany A.
15 Jul 2016
REPORT
$26 for a regular pedicure is pretty pricey. On top of that the lady seem to be in a rush and my pedi only last about 15 minutes which I found pretty odd cause usually they take about 30 minutes. Not ... Read More
$26 for a regular pedicure is pretty pricey. On top of that the lady seem to be in a rush and my pedi only last about 15 minutes which I found pretty odd cause usually they take about 30 minutes. Not sure if I'll be back! Read Less
Natasha B.
4 Apr 2016
REPORT
I came in on Tuesday at 5 for a standard manicure. I did a walk in and the wait was short, about 15 minutes, which not bad at all. The technician I had was a male and unfortunately he did not do a gre... Read More
I came in on Tuesday at 5 for a standard manicure. I did a walk in and the wait was short, about 15 minutes, which not bad at all. The technician I had was a male and unfortunately he did not do a great job. He didn't clean up my cuticles well, leaving a bunch of dried skin. In addition, he left so many nail polish smudges on the skin that I had to ask for someone else to clean it all up. He also asked me to pay up front which is unheard of in the business. How am I supposed to rate his performance and the whole service if I haven't even received it. However, the worst part of the experience was the receptionist who started arguing with me and saying that the first guy did a good job and that I shouldn't be complaining. When I told her that I was unhappy with the experience she didn't offer any apologies so I had no choice but to leave and write this review. Will not be coming back. Read Less
Erika H.
25 Mar 2016
REPORT
Double mani /pedis with the works for my mom and I. Very hygienic environment and practices. They made sure to keep us together; so often places split you up at their convenience. The ladies were very... Read More
Double mani /pedis with the works for my mom and I. Very hygienic environment and practices. They made sure to keep us together; so often places split you up at their convenience. The ladies were very nice. Helen and Sarah did our nails. I like my nails super short and shiny and Sarah made French look cute for me. Very pleased. Read Less
Zaibel A.
19 Jan 2016
REPORT
Love this location, I have been going to this branch for 6 years .If you want your nails to get done the best way , ask for Kristy
Danielle Y.
6 Mar 2015
REPORT
I decided to get my nails done after work. Thinking it was Saturday past 7pm, I didn't think I needed to make an appointment. I mean who really gets their done on Saturday night? Well a lot of people ... Read More
I decided to get my nails done after work. Thinking it was Saturday past 7pm, I didn't think I needed to make an appointment. I mean who really gets their done on Saturday night? Well a lot of people do. I put my name down and the women at the front said the wait should be 30 minutes. I didn't mind the wait because I was clueless to what color polish I wanted to wear. I ended up looking online and found a color I really wanted to wear, which was Essie cashmere matte. I didn't see the polish on the wall so I went up to the front desk and the women handed me a new bottle. Not even 15 minutes later and my name was called. I was greeted by a friendly women who did my manicure and pedicure. She tried making some small talk which was nice but it was a little hard to understand her. She seemed like she was rushing through the entire manicure and pedicure. She was done with everything in about 30 minutes. I noticed the technicians wear pages, so I figure they need to hurry up and move onto the next client - kind of like a sweatshop. When you go to salon, you want to feel pampered and relaxed. You don't want the time you set aside for yourself to be over in the blink of an eye. Hence, the main reason I took away 2 stars. The overall manicure and pedicure was good. The price was average, $35 for a manicure and pedicure. Read Less
Lys B.
15 May 2014
REPORT
Went to Venetian for the first time since it is near my house. The place was packed on a Friday at noon, though it took only about 10 minutes to be called for my gel manicure (which, after reading my... Read More
Went to Venetian for the first time since it is near my house. The place was packed on a Friday at noon, though it took only about 10 minutes to be called for my gel manicure (which, after reading my review, you will understand why). The man doing my nails, Henry, was very nice. However, I felt VERY rushed. While my hands were in the OPI dryer, which has an external timer, he literally was telling me to take my hands out before the timer was up. This happened several times and was bothersome because I intentionally get gel manicures so that they will last (if they are not in the dryer long enough, the end result won't be the same). No joke - my gel manicure from start to finish was about 15 minutes. I have never had such a fast manicure - and I am not saying this in a positive way. At times, this can be a good thing, particularly if YOU are in a rush; however, it didn't feel like he was just quick at doing my nails, but it definitely felt like I was being rushed so that he could get to the next person. Previous reviews I have read mention that this nail salon is very money-focused, so it was no surprise that I had a similar experience. Also, the typical massage that comes with a manicure was not even close to the massages I have received in the past at other places. He placed about a dime-size amount of lotion on my hands and rubbed it in for about a total of 15 seconds on each hand. Nonetheless, my nails look good, but we will see how they hold up. Definitely would recommend that they do not make their customers feel rushed, unwanted, and generally, that they should provide more individualized attention to paying customers. Read Less
trios23
16 Dec 2007
REPORT
They do my nails well, the polish stays on for about a week. They have many colors and the girls there are so sweet. Thanks a lot!
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