I was searching to get a good pedicure & my friend with me wanted to get a fill, they only had me wait 5 minutes for a pedicure but my friend waited about 50 minutes! Several people walked in after us and got helped rig as the workers looked at my friend and didn't help her at all, now I'm already done with my pedicure and my friend still has yet to get her service done! Customer service sucks here! Read Less

I go here all the time to get my nails done. I only trust VY and 2 out of 3 of the ladies to do my nails. I only left here once really unhappy with my nails. As far as customer service it's okay. One incident I won't forget is Danny snapped his fingers at me to pay him before he finished my nails which was really annoying because for one he snapped his fingers at me to pay and two because i never had to pay before I was finished out of all of the times I've been going there. Then i gave him my card and he tossed it back on the desk to me which was really rude. If I put my card in your hand you should put it back in my hand. That's disrespectful. So ever since then I was done with Danny and he has not touched my nails since. VY is fast and good but he's always on his phone a lot. Literally all the time. Very annoying but he's still pretty fast and good. One lady (I can't remember her name) is very bad at doing nails. She started my nails and someone had to finish. I just know her face and i never let her do my nails anymore. Overall it's okay. I tried a new place for my recent set of nails that i am in LOOOVE with. I got them done at New Image Nails in Pembroke and since my visit I realized that OPI nails is really for the elderly. They can't do much to your nails as far as something trendy or stylish. I wanted the chrome holographic nails but they didn't know how to do them. So that is why i went to new image nails. It was quite a drive but i left very pleased and they were very friendly. I'm considering taking the drive to new image nails from now on. If you go ask for Lee! He really gave me beautiful coffin shaped nails. Better than i ever had at OPI nail. If you are over 30 Opi nails may be okay for you. But I'm only 21 so this place is good for giving me plain jane everyday nails. But if it's a big event or a special occasion they don't know howdo much more for the occasion. Read Less

I have been coming to OPI since they opened years ago and have sent many  friends and family to Kevin, for nails, waxing, and pedicures etc. the staff is friendly and accommodating I highly recommend this salon Read Less

I love this place, Personally they gave you a great service. You always have to wait because they have so many customers. If you are in rush make an appointment, that always works fast. Their prices are great as well. Read Less

Unlike other people I come here all the time for years and it's always a great experience!! Everyone is super nice and even when it's busy they try to make sure everyone gets taken care of!  Basing it on their work I've never really had problem with my nails and have gotten many compliments from other people about them and my eye brows are always perfectly done! I always recommend them to anyone who asks, yes sometimes you may have to wait a little because it gets busy but so worth it. Read Less

I skip the nails at this place however they do a great job in waxing my eyebrows. I come here very 3 weeks and my browser always look clean and on point. There's 2 different girls that do them and they do them right Read Less

If you dont make an appointment t and come as a walk-in they will be saying you're next, or in the next 10 minutes. But they dont respect people's time whatsoever. If its something that just came out of your mind.... and didn't make an appointment don't even bother unless you have 1hr and 30mins to spare. Read Less

If you get your nails done by Danny or Amy they will do a great job. Jessica or anyone else I cannot vouch for. If you make an appointment there is not guarantee they will take you on time. Jessica attempted to do a French gel manicure for me today and I could not be more displeased. I had her fix problems that I was able to catch during the original painting before I went under the UV light but by the time she was done it looks like a 5 year old did my nails. I'm not the professional, I should not have to inspect every nail that is being done during the entire manicure. My French is crooked, uneven, some nails haven't been painted all the way on the edges of my nails. I am so displeased but I did not want to make a scene since they were so busy. I will not be returning apart from tomorrow when I go back to get everything redone at no cost. Read Less

If I could do zero stars I would I came in the day before the 4th or July asking for a gel manicure. With the salon closing at 7:30 and it being 6:45 I knew it might be a gamble but the people said they would accommodate me and that it would be no problem. I can't believe it but I didn't leave until 9:30 everyone was treating me as if I was wrong for being there at that time. So anyway the very next day my gel began to chip To the point that on some nails it was completely gone. When I went back the following day they told me it was my fault because I came in late !! WTF, I asked for my money  back because why would I trust them again? And they forced me to call the police there is no sign that says no refund yet the refuse to give me my money back. I'm sitting here right now writing this review waiting for the police smh ... Read Less

I have never been treated so horribly and ridiculed in front of the few customers.   Last Friday I went for a pedicure.  The staff sat me in the chair, had my feet soaking in the water, and I was left alone for 15 minutes.  I finally asked if anyone was going  to help me and they said"enjoy your free massage".  I continued to sit in the pedicure chair and another 10 minutes went by.  I asked again is someone going to help me.  I do not know if it was the owner or one of the employees that said "Just leave".  He then started to put me down in front of the other customers.   I was really embarassed as I picked up my feet out of the water and left.  I guess they do not realize the importance of treating the customer with respect and courtesy Read Less