I frequented this salon in the past, but didn't have a great experience so I stopped. Recently, I went back to give it another try. I am simple when it comes to my nails. I get a regular pedicure and ... Read More
I frequented this salon in the past, but didn't have a great experience so I stopped. Recently, I went back to give it another try. I am simple when it comes to my nails. I get a regular pedicure and a regular manicure. I was handed a menu and asked to choose which one I want. I said regular and handed the menu back. The woman then began to hand me back the menu to show me all of the options and told me that the deluxe is very nice. I know the delux is nice, because I have had it in the past. But today, I wanted regular. A little irritated I had to repeat myself (failed, desperate up-sale). She then made sure to tell me, "you're getting your nails done right?" (desperate up-sale). I told her yes i'm getting my nails done. She then said "gel, right?" (desperate up-sale). I said no, i'm good with the regular polish. She then went on the explain how good the gel polish is and how long it lasts, etc.(desperate up-sale). I responded, "I know, i've been getting my nails done for 15 years, I prefer regular polish." My pedicure ended and I was taken to a chair for my fill. She tried once more to up-sell me on the gel, and, against my better judgement, went for it. I went for it because at this point it was embarrassing saying NO to her trying so hard make me spend money. So I spent the $25 for the manicure. I thought it was odd she didn't wipe my nails down with alcohol or ask me to wash my hands after the manicure, she just started painting. I was actually please with the results of the manicure. Went home, showered that night, and noticed a nail was starting to peel because the clear polish was applied slightly to my skin, an error on the nail tech's part. By the next morning, the polish was half way peeled off. I had to wait until my lunch break, drove myself back to the salon, and explained that the gel was peeling on one nail. Manager seemed skeptical, asked me how it happened, why only one nail, who did my nails, etc. I reminded him, hey I was in here yesterday, you know who I am. A tech began re-painting my one nail and during this time at least 3 nail techs came up to our station to look at my nails. Not sure what they said, because they were speaking Vietnamese, but whatever they were saying was a topic of discussion in the salon. I felt very uncomfortable with the entire situation. A waste of my time and money. Three days later, FOUR more nails started to peel. SERIOUSLY?? $25 TO HAVE MY NAIL POLISH PEEL OFF?? Im not doing anything crazy with my hands, I don't even wash my dishes by hand. At this point I couldn't take it, I just peeled off all of the polish on every nail and hopped on my computer to write this review! Also, not thrilled that the only cleaning they do to the tubs after the pedicure is quickly spraying a dollar store scrub brand in the tubs and then washing it out with water. I asked my tech if they washed the tub next to me, if that was all they do, and she said, "yes." -_-It's a shame, I really did like this place at one time, not sure what happened. Read Less