As far as nail salons go, this is your average, run of the mill strip mall kind...which is never nessecarily a bad thing. What was disappointing, was that the service matched the bland exterior and in... Read More
As far as nail salons go, this is your average, run of the mill strip mall kind...which is never nessecarily a bad thing. What was disappointing, was that the service matched the bland exterior and interior. I came in as an impromptu appointment with both my mom and sister and we were told we would need to wait a bit, as the two women (who seemed to be the only employees working the entire shop on a Saturday finished their current clients).None of this was bothersome to me. As someone with over 10 years retail and customer service experience, I have no problem understanding that sometimes customers need to wait a bit. What was disappointing was that when it was our turn, the water in our foot baths quickly turned cold, the tech who started my sisters pedicure actually cut her cuticles so bad that she decided not to finish and the same tech dropped, broke and spilled the nail polish my mother brought from home for her own services. The owner was nice enough to deduct the amount of a cost of OPI from our total but it left a poor taste in both my sister and mom's mouths. As for my service, the tech, who I later found out was the owner kept taking family calls, not only on the store line, but then on FaceTime with her husband and children, while working on my feet. Overall, the service was mediocre at best, and if you are looking for a quick, inexpensive nail job without engaging with any one in the shop, this is your place. Otherwise, there are plenty of other establishments who will at least make eye contact with you while they wield a nail file. Read Less