Went here only because I was out of the area of my normal nail salon. This is the nail salon my bf's mother uses so I thought it would be good. NO!! I went in asking for Gelish Nail Polish Nails, chan... Read More
Went here only because I was out of the area of my normal nail salon. This is the nail salon my bf's mother uses so I thought it would be good. NO!! I went in asking for Gelish Nail Polish Nails, change my toenail polish and an eye brow wax. I started off with one girl, then got switched off to whom I believed to be the owner after speaking with my bf's mom about my experience (wears a LOVE vertically spelled charm necklace), not sure of her name. My normal place wraps my nails in tin foil to help take off the prior polish. She does my toes and messes up my right big toe, she repaints it then tells me she will put clear top coat over in a minute after it dries as she proceeds to do my fingernails. She complimented me on my nails then asked if I lived around there, I did not, said no and I think that is where my trouble began as she did not see me as a repeat customer. I asked her to please paint my entire nail and do not leave the sides unpolished ( I hate when nail salons try to do that!!) I chose a purple color (#51) for Halloween. I asked her if she did nail art to draw a spider, she said no. just "no". She paints my nails with the purple in two layers, it is obvious that it is not covering enough and there are light and dark uneven areas on my nails. I ask her to please paint another coat. With an attitude she does so. She proceeds to try to make it look like she is trying to get the excess polish off of the sides of my fingers and tells me it is hard to paint my nails because they are so curved. (I have been getting the Gelish Polish done for 6 months and its never been a problem for anyone else) I check her work and she gets mad at me and tells me that the polish is running because it dries quickly and I am not putting my hand in the UV machine quickly enough. (WHAT??!!) She says to me "Can you help me PLEASE?!" So she is blaming me for her careless work!! By the time I was done, some of my nails were not painted on the sides, some were not evenly painted, you could see where she just put the last clear coat on the top of my nail and not the sides and there were some fingers that the polish was on the skin and overlapping. Not to mention that she never put the top coat on my right big toe (it looks all dull now). I couldn't take anymore and I was done.I walked up to the front, she asks me about my eye brow wax, I say No, how much for this? She says $28. I said $28??!! Now to me, that is cheaper than my place....but of course she is thinking I meant it was expensive and proceeds to give me the checklist of services and costs, $20 for the Gelish nails and $8 for the toe polish change. I said no, I think that's cheap!! But now I know why!! No wonder she had an attitude for me asking to paint another coat, she didn't think it was worth her time or the cost of the polish for their price. I normally pay $59 for my gelish nails w/nail art, a toe nail polish change and an eye brow wax at my nail salon. THEN I give the girl a $11 tip. And it is not a fancy salon. Its a regular shopping plaza nail place, they just do excellent work!!I did give her a $5 tip. I considered leaving her with nothing. I really did. But my own moral compass would not allow me to not leave anything. I know she could have gotten more from me but she did not earn it. Bottom line is I wish I had just waited to go to my normal salon. My nails look like crap and I could have done a better job myself. I thing this place should up their prices and their quality of service as well as their customer service. The pedicure chair bases were gross looking like they don't clean them. I would never go back to this place. I encouraged my bf's mom to try my normal place to see the difference of quality. I hope she does, because this place does not deserve the $20 they charge for the Gelish nails!!! Don't go here!! Read Less