I'm not a fan of their mani/pedis, but I come here when I want acrylics. This place is phenomenal! The manicurists are super thorough and precise. They did a fabulous job on my manicures. If something is not right, they will do their best to make it right. I don't know what else to say other than I left so happy! I know I'll be back here again soon. Read Less

Yesterday, I went to this nail salon. Amazing customer service! The nail technician were really thorough and precise. They really wanted me to be happy! The waiting area was very clean and organized. One of the best salon experiences I've ever had! Read Less

Excellent service for my daughter & granddaughter's pedicures & manicure. For myself I only trust Sandy with my eyebrows and she never lo ets me down, amazing as always, I'll follow her anywhere she goes. Affordable prices and excellent custimer service. Read Less

I arrived and was instantly welcomed with some water, then I was asked to choose my nail color. My technician was so careful and thorough and did a great an amazing job on my nails. The atmosphere is calm, quiet and relaxing. 100 POINTS!!! Read Less

Nancy was amazing. She did a beautiful job on my feet and hands. She offered the up sell 2x (one for my feet and one for my hands) but I never felt pressured. Their tools and location are clean, decor and volume of music was perfect. I will definitely return and bring my friends with me! I highly recommend. Read Less

Extremely clean and professional. My daughter and I love coming there. All of the employees are nice and polite. I've never have had an employee be pushy on products up-selling like other salons are. We have been clients for over 2 years! I love them!! Read Less

3 out of 5 because:-this picture was taken a week later-nails still look good-their work was good not great-this was my fist time-I felt rushed after waiting almost an hour to get into the chair-experience was impersonal (...next...next)-they give you a neck rub without warning which was really awkward-I requested a gel mani and pedi and the colors were not the same-I did go during the holidays which may explain why they were rushing -I will give them another go after the holidays to reconfirm if this service is worth 5 Read Less

I love Sandy! This is like a hidden oasis! Very good customer service. I mean excellent! Today’s spa treatment was a gift to my sister and I from our dad! We loved it!!! This will be my new place to go when I visit!!! Read Less

Came here for the first time in October and they took my sis and I right away for gel manicures even though they were busy. Super affordable gel manicure and lasted more than 3 weeks. Highly recommend! Read Less

Horrible customer experience . They 5 dollars for everything filed nails, Place look nice, but will not go back as they so expensive.spend $80 on nails and toes. Does not even like it. She wouldn’t shape it to my like. Even she charge $5 extra for it. Read Less

Been going here since they opened. Service is always great and if you ever experience a problem they make sure they do right by you. I left for a little while when my usual tech left but found myself back again. They are extremely hospitable! Read Less

After reading the reviews I decided to go here with one of my friends. First impression is the inside is super clean and very modern. Right when I walked in I was greeted by one of the workers, and we got started on the services I wanted to do right away. I decided to go with an underarm waxing ($15) as well as deluxe french pedicure ($38?). The underarm waxing was very quick, took less than five minutes. I was not extremely happy with the underarm waxing because when I got home I still noticed long pieces of hair here and there. The deluxe french pedicure was great. I didn't feel like the service was rushed at all. My nail technician made small conversations with me and she was extremely accommodating with my newborn daughter in the stroller next to her. I would recommend Palazzo to my friends and family. Read Less

I have never had so much love in a Nail Salon. Sandy is the Star and she did a fabulous job on feet and hands! She was polite and professional- when I said I had an awesome experience I had an awesome experience. Read Less

Visited here twice with my mom, she has been raving about this place for years. I was greeted right away, lovely ladies did our pedicures. Very clean place and fair prices. Will defiantly come back! Read Less

Definitely my favorite place to get a pedicure. It is incredibly clean. Everyone is very friendly. They have a nice selection of colors to choose from. There are a lot of chairs, and they even have private pedicure rooms that serve wine. I've been here multiple times and have had a few different people. Jenny is definitely the best. I love this place, and I'm so happy they opened in my neighborhood. Read Less

I have to say that the service here is absolutely a standing! They value their customer service and really made me feel comfortable and relaxed explanation like they did a wonderful job on my acrylics really shaping! Wonderful hands being able to design a nice set for me Read Less

I tried Palazzo Day Spa with Jennifer for SNS, pink & white dip its. Jennifer did an amazing job! I didn't think it was possible to get such natural looking nails with the dip it powder. They were even more beautiful than the hard gel, pink and whites, that I use to get. The Spa is clean and beautiful. It's very relaxing . The staff is warm and welcoming. I knew within 5 minutes, that I had found my new salon and technician. Thank you, Jennifer! Read Less

Terrible customer service! Waited 10 minutes to be called back to a seat which isn't bad. Once in the back I was never acknowledged. I waited an hour before going to the front to ask if anyone would take care of me. they said oh we are just busy today. So I walked out. Read Less

I had a great deluxe pedicure with UV gel polish here today with Ginnie. She was so friendly and gave one of the best foot and leg massages I've ever had, I almost fell asleep. My nails look perfect, not one flaw. The salon is fairly new and I really liked the spacious floor plan much better than some of the cramped and overly busy salons I've been to in the Winter Park area. The air flow was fresh, nice clean place and friendly staff. I can't wait to go back.Read Less