A spa treatment should be enjoyable from the moment you book it, until the point you walk out. While I have had great experiences at MC Spa in the past, my latest experience was less than stellar. Spe... Read More
A spa treatment should be enjoyable from the moment you book it, until the point you walk out. While I have had great experiences at MC Spa in the past, my latest experience was less than stellar. Spending money doesn't come easily, and less when the experience isn't up to par.
I called the previous day to ensure my friend and I had a slot set aside for a relaxing pedicure with accompanying massage. The phone experience began with me sitting on the counter listening to the receptionist checking people out, or ordering employees what they were doing next. When she picked the phone up to get my appt, and I ended up screaming into the phone because she claimed she couldn't hear me. I probably should have hung up at this point.
I got there right around the appt time, and checked it. Very unfriendly, and wasn't even offered the menu of types of pedicures. They have a handful, ranging from basic to additional foot treatments and varying massages. Ok, so basic it was. Probably didnt need to spend the additional money anyway. As I was waiting for my friend, I was having a difficult time looking for a color, and wasn't finding what I was looking for. I had one in hand, but it wasnt what I was looking for. It didnt matter, I was shuttled into the spa room, no other options available once I was there.
Ready to have some kinks worked out in the relaxing pre-pedi massage, but this time the chair massage was minimal, at best.
My friend was escorted to the front for a mani after our pedis, and my person left me to relax. That was great, but no one got my still wet toes into my sandals, nor did anyone come to get me. My friend texted me when she was done, so I saddled up my feet as best I could.
I paid in cash, and had to request a receipt. All the while this receptionist, which I believe is the manager/owner, was unfriendly and cold. I will think twice about returning. I have better experiences to spend my hard-earned money on. Read Less