I have been going to this nail salon for almost a year now and up until this point I have LOVED it and Tiffany! She is the best! But unfortunately, after my most recent experience, myself, and my frie... Read More
I have been going to this nail salon for almost a year now and up until this point I have LOVED it and Tiffany! She is the best! But unfortunately, after my most recent experience, myself, and my friends and family have decided to no longer pay for their services. About three weeks ago my boyfriend at the time surprised me and brought me to get my nails done here like he has before in the past for special occasions. I didn't know at the time, but he was actually going to propose later that day; getting my nails done was part of our special day. I got a pedicure and a manicure; French tips on both. About a week after getting my nails done, they started turning yellow. I thought it was simply the top coat since I don't tan or use harsh cleaning products. So when it was time for my fill, I went back, payed the money, and for my nails filled perfectly.... So I thought. Later that day, the same day that I got them filled, they turned yellow again. When I called, my nail technician told me that I would have to come in in order for her to put a new top coat on.... And kept saying that's all she could do and I told her I had just started school and wouldn't be able to come soon. She then stated "what can I do, if you're busy with school" something along those lines. I am very upset, because my nails were not suppose to be surrounded with such negativity and bad vibes. It's not fair to keep asking customers to come in to get a top coat replaced, when it's not the top coat, probably bad acrylic from what I have been told by others who have experienced this same situation. I am extremely upset because I have really loved the way that Tiffany has done my nails, but under no circumstance should a customer pay for, not be satisfied with, and deal with a situation like this; especially when she's made to feel like it's her fault. Sadly I am never going to go back to this nail salon, and will never recommend it to others (especially when they ask where I got my nails done because they are yellow and don't want to go there). And sadly this nail salon is going to lose a lot of business because of this. To me, something other than blaming the customer and having them repeatedly use their gas and take time out of school and work, to keep coming down there, should have been done. This was taken care of so unprofessionally it makes me truly sad. Read Less