31 Reviews

JIVANA 2 NAILS

North Miami, Florida
Reviews
Hope
30 May 2022
REPORT
I went in for a pedicure. First of all the foot tub water was not hot or warm, it was COLD!!! I requested the jet to be used in the foot tub to be turned on, but it did not work. The guy who did my f... Read More
I went in for a pedicure. First of all the foot tub water was not hot or warm, it was COLD!!! I requested the jet to be used in the foot tub to be turned on, but it did not work. The guy who did my feet was more concern about what was going on around him then what he was doing with my feet. He put cuticle gel/cream on the left foot after cutting my nails and trimming my cuticles, but not on my right foot. I didn't say anything, because I was over it. Then when he finished with his part, so young lady stepped in to polish. Well she not no better, the polish on toes did not meet my standards, especially when I'm paying my money. I will not be goinf back or would I recommend this place. I only went here, because my nail salon was closed. The service here is just rushed and my feet paid for it!! Read Less
Asia
12 Jul 2021
REPORT
NIGHTMARE THEY WANT YOU TOO NEVER COME BACK. THEY ARE RIDICULOUS. MAYBE THEY SELL DRUGS AND NEED THE SPA TOO NICE ILLEGAL ACTIVITY. WHO KNOWS. THEIR BUSINESS PRACTICE MAKE NO SENSE
anastasia stepanova
14 May 2018
REPORT
Extraordinarily rude receptionist. Poorly staffed. Long wait times.
deanna cook
13 May 2018
REPORT
This salon is owned by the same people across the street at the 125th st Walgreens plaza. It used to be the best salon in town. 2 years ago they opened this location and had manicures here for $13, an... Read More
This salon is owned by the same people across the street at the 125th st Walgreens plaza. It used to be the best salon in town. 2 years ago they opened this location and had manicures here for $13, and $12 at the other location. They were both doing really well and the owner bought the store next to the 125th street location and expanded. With the expansion came a $3 per manicure hike, raising the price to $15 in both locations. It seemed with the price hike, the service was of lower quality, whereas they used to treat thier regular customers really well. They even had teddy teddy bear pedicure chairs for kids. Today, I went for a Mani and pedi and brought my daughter's for pedicures. Normally the child's pedicure was $12 and today they charged me $21 for each. That was the last straw for this nail salon. I go weekly for manicures and bi weekly for toes, but they had to get greedy. Be warned, y'all. Read Less
Gabriella Leone
1 May 2018
REPORT
It is 7:27, came for a polish change, they close at 8. 3 people inside, one working the other two cleaning, doors locked.. said they were closed despite sign says closes at 8
Marcella Lulo
12 Apr 2018
REPORT
I always have a good experience when I come here. Tony is my guy!!
Jessica B.
5 Mar 2018
REPORT
This place is really clean and they have been doing my nails forever! I love jenn, Alexandria and everyone else. I've recommended all my friends and family to here! My nails grow easily and don't chip... Read More
This place is really clean and they have been doing my nails forever! I love jenn, Alexandria and everyone else. I've recommended all my friends and family to here! My nails grow easily and don't chip so easily.  Def, looking forward to my next mani and pedi. Read Less
Milica J.
22 Feb 2018
REPORT
I went to "Jivana 2 nails" salon multiple times. Everybody does their job differently, so ask for Tony! He is the best!
Kim N.
5 Feb 2018
REPORT
Jivana 2 is the sister store of the original Jivana nail salon! If you haven't been here, check it out! The size don't compare to the original Jivana but the service is superb. The salon itself is ver... Read More
Jivana 2 is the sister store of the original Jivana nail salon! If you haven't been here, check it out! The size don't compare to the original Jivana but the service is superb. The salon itself is very clean. If there's a wait at Jivana, I suggest you swing right across the street to pay Jivana 2 a visit! Jennifer was super friendly and did a great job on my nails! I love this place & will be back anytime I'm in the Miami area! Read Less
Sandi C.
5 Feb 2018
REPORT
from the minute I walked in I should've just walked back out to be greeted with such an attitude by Jennifer who is the receptionist to Holly who was my manicurist who burnt my fingers ,cut them with ... Read More
from the minute I walked in I should've just walked back out to be greeted with such an attitude by Jennifer who is the receptionist to Holly who was my manicurist who burnt my fingers ,cut them with the drill , not even cleaning under my nails! Fingers or feet !to then go to get my eyebrows waxed! I told her I have make up on she took a dry cotton ball wiped my skin, ready to apply the hot wax I said forget it I paid and left they need better social skills and how to treat a client, much less clean your skin before you apply anything ! Read Less
Clarissa Lopez
18 Jan 2018
REPORT
Two times already that I call and they tell me that they can take me in until 7pm. I show up 10-15 mins before that time and they say we don’t have time go look for another salon. When I said I came b... Read More
Two times already that I call and they tell me that they can take me in until 7pm. I show up 10-15 mins before that time and they say we don’t have time go look for another salon. When I said I came before the time you stated they responded we have the right to refuse. I responded I haven’t done anything wrong to be refused service, she responded in a bad attitude. Fine stay you’ll have to wait. Horrible customer service by the lady in the front desk. That is not how you treat customers. Especially if you are closing in more than one hour away. Read Less
Charlee D.
24 Dec 2017
REPORT
BUTCHERED - BEWARE. I went in to take off my gel polish (2nd time in my life with practically virgin nails) and the girl drilled my thick, healthy, natural nails down almost to the skin! My nails are ... Read More
BUTCHERED - BEWARE. I went in to take off my gel polish (2nd time in my life with practically virgin nails) and the girl drilled my thick, healthy, natural nails down almost to the skin! My nails are now frail, fragile, broken, with blood marks underneath and sensitive to air. Second worst part is - when I called to simply alert management about the practice, Jennifer at the front desk was rude, offered no apology initially and said "all I can do is fix your nails". I said "you can't fix drilled off nails". Then she proceeded to tell me she can't give me anything for free! I told her I would never be coming in there again, didn't need $20 from her shop was just hoping she would show some interest or empathy to prevent this damage to a future customer. She only began to ask questions once I told her I would try to connect with the owners directly. Read Less
C D
19 Dec 2017
REPORT
DESTROYED MY REALS NAILS!!! Not for real nails!!! I went to get my gels off that I was satisfied with and repaint my natural nails. See the pictures, my real healthy, strong, thick nails (only gel twi... Read More
DESTROYED MY REALS NAILS!!! Not for real nails!!! I went to get my gels off that I was satisfied with and repaint my natural nails. See the pictures, my real healthy, strong, thick nails (only gel twice in life) were drilled down to fragile, breaking, CUT through nails!!! She destroyed my real nails! You will see the place looks clean, and I had been satisfied with pedicures and the original gel. Beware of them drilling your real nails! My nails feel course and down almost to the skin. Will speak with management. UPDATE: Spoke with management who initially offered no apology only that she would fix my nails. You can't fix drilling my nails off almost down to the skin leaving red marks underneath the nails! BEWARE! Read Less
Taylor K.
2 Dec 2017
REPORT
The absolute worst service, nasty and rude. Don't bother going in there. I get my hair done next door at zen Zen salon and just moved into my house in keystone, so I was looking for a new nail place. ... Read More
The absolute worst service, nasty and rude. Don't bother going in there. I get my hair done next door at zen Zen salon and just moved into my house in keystone, so I was looking for a new nail place. I brought my hubby, daughter ( she's 5) and myself. We were happy to be getting our nails done together- after they told us it was a 45 min wait, we had yogurt, came back 45 min later and saw the people that were after us being serviced and almost finished. The front desk girl, very nastily said "you can go across the street to our other location, " or you can wait another hour. I told her that I would never return. Do Not EVER GO HERE !!!! It's the worst service and dirty Read Less
Karlen C.
21 Sep 2017
REPORT
Cameron was amazing he did a great job with my mani/ pedi and he was very gentle thank you for all your help and services
Deborah L.
22 Aug 2017
REPORT
I was very disappointed that I came into this new salon... first of all the service was horrible the front desk John is very rude and gives a lot of attitude and doesn't know how to talk to people my ... Read More
I was very disappointed that I came into this new salon... first of all the service was horrible the front desk John is very rude and gives a lot of attitude and doesn't know how to talk to people my sister had got gel nails and there was some visible clear spots on the coating And for mine else which was a basic Manny Petty French was the worst disaster I should've. Just bought the pharmacy stick on's because I know it would've lasted longer. the tip of my nails are already losing its touch after the first day i'm getting them done and also my technician messed up a couple of times. He was very nice and patient but did not speak any English like most of the people there which is kind of annoying.... I am very upset I spent almost $100 at this place... NEVER AGAIN!!!! Read Less
Ludmilla P.
19 Aug 2017
REPORT
I will preface this by saying that I typically do my own salon/professional quality mani and pedis at home. My friends/family compliment me on how neat and long lasting my polish is. Typically, I go t... Read More
I will preface this by saying that I typically do my own salon/professional quality mani and pedis at home. My friends/family compliment me on how neat and long lasting my polish is. Typically, I go to the salon about every other month for a more comprehensive pedi. With that said - my expectations are very high and I am likely pickier than the average customer. I was a frequent customer at the original Jivana location and when they went under construction, I decided to try this second location earlier this year. It's my favorite! I've been a few time and have left satisfied every time. At this location, I get pedicures, regular and gel manicures, and paraffin on occasion. I cannot speak on other series or nail enhancements like acrylic, overlays, ect. as I prefer to keep it natural but I've gone with friends as they've had these things done and they were very satisfied. I've been told their overlays are not too thick and very natural.The Pros: Best pedicure ever - the basic pedicure is great, but the enhanced pedicure is a dream. They really take their time and are through with their pedicures. They do a very neat and clean job. They use the sanitary liners on their sinks. It's a very clean and welcoming space. This location is much more peaceful and quiet. I have never waited more than a few minutes to be seated. I use a special gel polish when I'm at home and when I brought it with me, they happily obliged for my manicure. They are very communicative and open to your feedback as they perform their services. They are efficient, but I don't feel rushed. The prices are super reasonable. Regular mani and pedi is $30 and they do a neat job! I don't typically get my manicures from them, but they are good at shaping my nails when I do. They are welcoming. The Cons: I went with a friend and she was told they will charge a fee if she wants to do her mani and pedi at the same time (I'm not sure if this is typical); manis can be improved from good to great; when you get regular polish, I feel like they can be less attentive than when you get shellac or overlays; this location charges $2-3 more per service compared to their other location.I would highly recommend! Read Less
Claudia B.
20 May 2017
REPORT
This place is my go to for emergencies. But some of the staff not all are rude. And their work is sub par. Wayyyy to pricey for gel manicure and pedicure $50? I do love their massages they really do t... Read More
This place is my go to for emergencies. But some of the staff not all are rude. And their work is sub par. Wayyyy to pricey for gel manicure and pedicure $50? I do love their massages they really do take their time. Read Less
Esther G.
13 May 2017
REPORT
I have been using acrylic nails for years but I remove them for a couple of months at a time. I have lots of events coming up this week so I decided to try this place out and get my acrylics done. I n... Read More
I have been using acrylic nails for years but I remove them for a couple of months at a time. I have lots of events coming up this week so I decided to try this place out and get my acrylics done. I noticed the guy that was doing my nails was only putting a really small amount of glue. Now today, I was in the shower and the tip of my acrylic fell off when I got them done yesterday! It's a very poor quality of work here. In all these years I've never had this happen to me. This is ridiculous and was a waste of money. I could have done a better job myself Read Less
Rosa M.
9 Mar 2017
REPORT
Came in 1 hr before close time.. looks like they were in rush to close because right after I walked in the front desk guy lock the door.. had a shellac $32 the polish was REALLY bad the lady didn't bo... Read More
Came in 1 hr before close time.. looks like they were in rush to close because right after I walked in the front desk guy lock the door.. had a shellac $32 the polish was REALLY bad the lady didn't bother changing it or ask if I wanted to change colors.. so she just water it down w some acetone. She had to put F O U R 4!!!!!! Coats so my nails can look decent.. and they're looking like I got them by a 6 yr old...Before this the other lady was doing my pedicure she STAB AND CUT my toe. I kept bleeding and bleeding and she just said "oh it's ok, sorry sorry sorry.." since she saw the blood wasn't stopping she asked if i have diabetes !? Mmm you stab me lady of course I'm going to be bleeding, it wasn't just a tiny nip you rip some of my skin!!!! Of course I had already been asked to pay so they were definitely not giving a discount or a refund. I wasn't offer anything to drink, she didn't bother turning on the massaging chair for me.. buddy at the door kept saying it's 8 o'clock when it was only 7:45pm..They're smaller and less busy then Jivana 1, but hey maybe this is why !! I hope they improve the service, they are a very pretty less crowded location.Some of your staff just really sucks !! Read Less
Tamara H.
26 Jan 2017
REPORT
Worst nail service ever. Alex the nail tech's attitude was just as bad with the job he did on my nails. He had a nasty attitude and complained that the amount of time it took for my original shellac p... Read More
Worst nail service ever. Alex the nail tech's attitude was just as bad with the job he did on my nails. He had a nasty attitude and complained that the amount of time it took for my original shellac polish to soak off was "taking too long for me". And maybe I should see someone else next time. He did a repair on one nail and used a tip that was exceptionally wide for my nail size. My nails did not match in size which in the end looked crazy and unnatural. When I asked him to file down the tip to make it look more natural he tried to give me the nail file and told me to do it!!!! Excuse me sir, do your job thoroughly and fix your face/attitude. That's what I'm paying you for. I was so appalled by his lack of professionalism. The shop has been renovated which is the only pleasant thing about the place. The shop looks really nice. The techs are bad and my nails looked tragic. So much so that when I went to have a gel mani two weeks later at another shop the tech advised that I cut off all my long natural nails and start over. Take your money to a place that cares about the quality of work they do and the service they provide, not just the decor. Read Less
Emily S.
16 Jan 2017
REPORT
I just went here today for the first time and I had an amazing experience. I got a pedicure ($23) and got my eyebrows ($10) done for a reasonable price. The girl who gave me my pedicure performed both... Read More
I just went here today for the first time and I had an amazing experience. I got a pedicure ($23) and got my eyebrows ($10) done for a reasonable price. The girl who gave me my pedicure performed both my pedicure and eyebrow wax and did a fabulous job. She was very gentle and didn't ever hurt me during my pedicure. She made sure I was completely satisfied with my end results and didn't ever make me feel rushed. She then did my eyebrows and shaped them to perfection. I really enjoyed my first time at this location and will definitely come back in the future. Read Less
Alex K.
30 Dec 2016
REPORT
I've been a customer of jivana 1 for years and after my regular tech moved away, I gave jivana many chances. I was constantly disappointed by the way my nails would turn out. It's always a mad house t... Read More
I've been a customer of jivana 1 for years and after my regular tech moved away, I gave jivana many chances. I was constantly disappointed by the way my nails would turn out. It's always a mad house there, and I never feel welcome. I always feel like I'm burdening them by giving them my business. So u decided to try jivana 2. The only good thing I can say is that it's not as busy. But, my nails still look like crap! They get so annoyed when I direct and describe how I want my nails done. IM PAYING! I should have them done MY way! They constantly cut corners and I always have to either return to have them fixed or do the repairs myself. For the amount I pay, I don't want to have to do more work and spend more time to be satisfied. I WILL NEVER COME BACK TO JIVANA or JIVANA 2. They both suck!!!!!! Read Less
Sophia J.
26 Dec 2016
REPORT
My new nail spot! I'm a perfectionist and had complaints. My tech, Don, did an amazing job on my short bitten nails. Wish I took a before picture.
Nery Pagella
18 Dec 2016
REPORT
Ana was awesome... very good 😊 nice atmosphere!!!!!
Stephanie B.
18 Dec 2016
REPORT
Love the service, I get my pink&white acrylics and gel pedicure done here. It can get full quickly later in the day so I like arriving at 9:30am when they open. Be prepared to spend 1hr 30mins for acr... Read More
Love the service, I get my pink&white acrylics and gel pedicure done here. It can get full quickly later in the day so I like arriving at 9:30am when they open. Be prepared to spend 1hr 30mins for acrylics & gel pedicure. Read Less
Jaqui B.
24 Nov 2016
REPORT
I went for a last minute mani and pedi. Rin was my manicurist, he did an amazing job. He didn't mess up even once...highly recommend him.
Faith K.
17 Nov 2016
REPORT
I have been going to the original Jivana for a few years but decided to try this new location mainly because they have a much better parking situation.  I did wait a little longer ( under 10 minutes) ... Read More
I have been going to the original Jivana for a few years but decided to try this new location mainly because they have a much better parking situation.  I did wait a little longer ( under 10 minutes) then I have ever waited at Jivani but that is because they do not have as many techs, and really it was not a long wait I just have been spoiled from the no wait with the original. They did a really good job redoing this place from when it was Jades, it really is beautiful and they want it to be a spa experience.  The tech I had's name was Thu and she was delightful. I will definitely go back probably rotating between the two places depending on how much time I have. Read Less
Rhian R.
4 Nov 2016
REPORT
The service started out great but once It became my turn to do my nails the service wasn't that great my natural nails are long and I like my gel manicure done a certain way, the nail tech didn't have... Read More
The service started out great but once It became my turn to do my nails the service wasn't that great my natural nails are long and I like my gel manicure done a certain way, the nail tech didn't have patience when removing the previous color on my nails proceeded to use her own nail to scratch off my nail polish and didn't listen to my request of just having my nails soak in acetone so she can stop removing layers of my nails off with her own nail and the tools, but she didn't understand me. I ended up paying 32$ dollars for my service that was unacceptable I will not be going to them again. Just no patience and improper use of tools. Read Less
Canden M.
7 Oct 2016
REPORT
If I could give 0 stars I would 6 minute pedicure and very unprofessional. People have terrible attitudes and so horrible jobs probably why it's always empty.
Raena C.
2 Oct 2016
REPORT
Love this new location! There's a parking garage in back, so it's easy to find space there. It's very clean and spacious. Really nice pedicure chairs. I go to Alex and she does a FANTASTIC job! She is... Read More
Love this new location! There's a parking garage in back, so it's easy to find space there. It's very clean and spacious. Really nice pedicure chairs. I go to Alex and she does a FANTASTIC job! She is detailed and meticulous but doesn't take forever and is super nice. It's my new spot, for sure! Read Less
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Book an Appointment
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Please call
(305) 981-7775
1827 Northeast 123rd Street
North Miami Florida 33181
Business Hours
Monday
Mon
09:30AM-20:00PM
Tuesday
Tue
09:30AM-20:00PM
Wednesday
Wed
09:30AM-20:00PM
Thursday
Thu
09:30AM-20:00PM
Friday
Fri
09:30AM-20:00PM
Saturday
Sat
09:30AM-20:00PM
Sunday
Sun
11:00AM-18:00PM
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JIVANA 2 NAILS

North Miami, Florida
(31)
1827 Northeast 123rd Street
North Miami Florida 33181
Monday
09:30AM-20:00PM
Tuesday
09:30AM-20:00PM
Wednesday
09:30AM-20:00PM
Thursday
09:30AM-20:00PM
Friday
09:30AM-20:00PM
Saturday
09:30AM-20:00PM
Sunday
11:00AM-18:00PM
Hope
30 May 2022
REPORT
I went in for a pedicure. First of all the foot tub water was not hot or warm, it was COLD!!! I requested the jet to be used in the foot tub to be turned on, but it did not work. The guy who did my f... Read More
I went in for a pedicure. First of all the foot tub water was not hot or warm, it was COLD!!! I requested the jet to be used in the foot tub to be turned on, but it did not work. The guy who did my feet was more concern about what was going on around him then what he was doing with my feet. He put cuticle gel/cream on the left foot after cutting my nails and trimming my cuticles, but not on my right foot. I didn't say anything, because I was over it. Then when he finished with his part, so young lady stepped in to polish. Well she not no better, the polish on toes did not meet my standards, especially when I'm paying my money. I will not be goinf back or would I recommend this place. I only went here, because my nail salon was closed. The service here is just rushed and my feet paid for it!! Read Less
Asia
12 Jul 2021
REPORT
NIGHTMARE THEY WANT YOU TOO NEVER COME BACK. THEY ARE RIDICULOUS. MAYBE THEY SELL DRUGS AND NEED THE SPA TOO NICE ILLEGAL ACTIVITY. WHO KNOWS. THEIR BUSINESS PRACTICE MAKE NO SENSE
anastasia stepanova
14 May 2018
REPORT
Extraordinarily rude receptionist. Poorly staffed. Long wait times.
deanna cook
13 May 2018
REPORT
This salon is owned by the same people across the street at the 125th st Walgreens plaza. It used to be the best salon in town. 2 years ago they opened this location and had manicures here for $13, an... Read More
This salon is owned by the same people across the street at the 125th st Walgreens plaza. It used to be the best salon in town. 2 years ago they opened this location and had manicures here for $13, and $12 at the other location. They were both doing really well and the owner bought the store next to the 125th street location and expanded. With the expansion came a $3 per manicure hike, raising the price to $15 in both locations. It seemed with the price hike, the service was of lower quality, whereas they used to treat thier regular customers really well. They even had teddy teddy bear pedicure chairs for kids. Today, I went for a Mani and pedi and brought my daughter's for pedicures. Normally the child's pedicure was $12 and today they charged me $21 for each. That was the last straw for this nail salon. I go weekly for manicures and bi weekly for toes, but they had to get greedy. Be warned, y'all. Read Less
Gabriella Leone
1 May 2018
REPORT
It is 7:27, came for a polish change, they close at 8. 3 people inside, one working the other two cleaning, doors locked.. said they were closed despite sign says closes at 8
Marcella Lulo
12 Apr 2018
REPORT
I always have a good experience when I come here. Tony is my guy!!
Jessica B.
5 Mar 2018
REPORT
This place is really clean and they have been doing my nails forever! I love jenn, Alexandria and everyone else. I've recommended all my friends and family to here! My nails grow easily and don't chip... Read More
This place is really clean and they have been doing my nails forever! I love jenn, Alexandria and everyone else. I've recommended all my friends and family to here! My nails grow easily and don't chip so easily.  Def, looking forward to my next mani and pedi. Read Less
Milica J.
22 Feb 2018
REPORT
I went to "Jivana 2 nails" salon multiple times. Everybody does their job differently, so ask for Tony! He is the best!
Kim N.
5 Feb 2018
REPORT
Jivana 2 is the sister store of the original Jivana nail salon! If you haven't been here, check it out! The size don't compare to the original Jivana but the service is superb. The salon itself is ver... Read More
Jivana 2 is the sister store of the original Jivana nail salon! If you haven't been here, check it out! The size don't compare to the original Jivana but the service is superb. The salon itself is very clean. If there's a wait at Jivana, I suggest you swing right across the street to pay Jivana 2 a visit! Jennifer was super friendly and did a great job on my nails! I love this place & will be back anytime I'm in the Miami area! Read Less
Sandi C.
5 Feb 2018
REPORT
from the minute I walked in I should've just walked back out to be greeted with such an attitude by Jennifer who is the receptionist to Holly who was my manicurist who burnt my fingers ,cut them with ... Read More
from the minute I walked in I should've just walked back out to be greeted with such an attitude by Jennifer who is the receptionist to Holly who was my manicurist who burnt my fingers ,cut them with the drill , not even cleaning under my nails! Fingers or feet !to then go to get my eyebrows waxed! I told her I have make up on she took a dry cotton ball wiped my skin, ready to apply the hot wax I said forget it I paid and left they need better social skills and how to treat a client, much less clean your skin before you apply anything ! Read Less
Clarissa Lopez
18 Jan 2018
REPORT
Two times already that I call and they tell me that they can take me in until 7pm. I show up 10-15 mins before that time and they say we don’t have time go look for another salon. When I said I came b... Read More
Two times already that I call and they tell me that they can take me in until 7pm. I show up 10-15 mins before that time and they say we don’t have time go look for another salon. When I said I came before the time you stated they responded we have the right to refuse. I responded I haven’t done anything wrong to be refused service, she responded in a bad attitude. Fine stay you’ll have to wait. Horrible customer service by the lady in the front desk. That is not how you treat customers. Especially if you are closing in more than one hour away. Read Less
Charlee D.
24 Dec 2017
REPORT
BUTCHERED - BEWARE. I went in to take off my gel polish (2nd time in my life with practically virgin nails) and the girl drilled my thick, healthy, natural nails down almost to the skin! My nails are ... Read More
BUTCHERED - BEWARE. I went in to take off my gel polish (2nd time in my life with practically virgin nails) and the girl drilled my thick, healthy, natural nails down almost to the skin! My nails are now frail, fragile, broken, with blood marks underneath and sensitive to air. Second worst part is - when I called to simply alert management about the practice, Jennifer at the front desk was rude, offered no apology initially and said "all I can do is fix your nails". I said "you can't fix drilled off nails". Then she proceeded to tell me she can't give me anything for free! I told her I would never be coming in there again, didn't need $20 from her shop was just hoping she would show some interest or empathy to prevent this damage to a future customer. She only began to ask questions once I told her I would try to connect with the owners directly. Read Less
C D
19 Dec 2017
REPORT
DESTROYED MY REALS NAILS!!! Not for real nails!!! I went to get my gels off that I was satisfied with and repaint my natural nails. See the pictures, my real healthy, strong, thick nails (only gel twi... Read More
DESTROYED MY REALS NAILS!!! Not for real nails!!! I went to get my gels off that I was satisfied with and repaint my natural nails. See the pictures, my real healthy, strong, thick nails (only gel twice in life) were drilled down to fragile, breaking, CUT through nails!!! She destroyed my real nails! You will see the place looks clean, and I had been satisfied with pedicures and the original gel. Beware of them drilling your real nails! My nails feel course and down almost to the skin. Will speak with management. UPDATE: Spoke with management who initially offered no apology only that she would fix my nails. You can't fix drilling my nails off almost down to the skin leaving red marks underneath the nails! BEWARE! Read Less
Taylor K.
2 Dec 2017
REPORT
The absolute worst service, nasty and rude. Don't bother going in there. I get my hair done next door at zen Zen salon and just moved into my house in keystone, so I was looking for a new nail place. ... Read More
The absolute worst service, nasty and rude. Don't bother going in there. I get my hair done next door at zen Zen salon and just moved into my house in keystone, so I was looking for a new nail place. I brought my hubby, daughter ( she's 5) and myself. We were happy to be getting our nails done together- after they told us it was a 45 min wait, we had yogurt, came back 45 min later and saw the people that were after us being serviced and almost finished. The front desk girl, very nastily said "you can go across the street to our other location, " or you can wait another hour. I told her that I would never return. Do Not EVER GO HERE !!!! It's the worst service and dirty Read Less
Karlen C.
21 Sep 2017
REPORT
Cameron was amazing he did a great job with my mani/ pedi and he was very gentle thank you for all your help and services
Deborah L.
22 Aug 2017
REPORT
I was very disappointed that I came into this new salon... first of all the service was horrible the front desk John is very rude and gives a lot of attitude and doesn't know how to talk to people my ... Read More
I was very disappointed that I came into this new salon... first of all the service was horrible the front desk John is very rude and gives a lot of attitude and doesn't know how to talk to people my sister had got gel nails and there was some visible clear spots on the coating And for mine else which was a basic Manny Petty French was the worst disaster I should've. Just bought the pharmacy stick on's because I know it would've lasted longer. the tip of my nails are already losing its touch after the first day i'm getting them done and also my technician messed up a couple of times. He was very nice and patient but did not speak any English like most of the people there which is kind of annoying.... I am very upset I spent almost $100 at this place... NEVER AGAIN!!!! Read Less
Ludmilla P.
19 Aug 2017
REPORT
I will preface this by saying that I typically do my own salon/professional quality mani and pedis at home. My friends/family compliment me on how neat and long lasting my polish is. Typically, I go t... Read More
I will preface this by saying that I typically do my own salon/professional quality mani and pedis at home. My friends/family compliment me on how neat and long lasting my polish is. Typically, I go to the salon about every other month for a more comprehensive pedi. With that said - my expectations are very high and I am likely pickier than the average customer. I was a frequent customer at the original Jivana location and when they went under construction, I decided to try this second location earlier this year. It's my favorite! I've been a few time and have left satisfied every time. At this location, I get pedicures, regular and gel manicures, and paraffin on occasion. I cannot speak on other series or nail enhancements like acrylic, overlays, ect. as I prefer to keep it natural but I've gone with friends as they've had these things done and they were very satisfied. I've been told their overlays are not too thick and very natural.The Pros: Best pedicure ever - the basic pedicure is great, but the enhanced pedicure is a dream. They really take their time and are through with their pedicures. They do a very neat and clean job. They use the sanitary liners on their sinks. It's a very clean and welcoming space. This location is much more peaceful and quiet. I have never waited more than a few minutes to be seated. I use a special gel polish when I'm at home and when I brought it with me, they happily obliged for my manicure. They are very communicative and open to your feedback as they perform their services. They are efficient, but I don't feel rushed. The prices are super reasonable. Regular mani and pedi is $30 and they do a neat job! I don't typically get my manicures from them, but they are good at shaping my nails when I do. They are welcoming. The Cons: I went with a friend and she was told they will charge a fee if she wants to do her mani and pedi at the same time (I'm not sure if this is typical); manis can be improved from good to great; when you get regular polish, I feel like they can be less attentive than when you get shellac or overlays; this location charges $2-3 more per service compared to their other location.I would highly recommend! Read Less
Claudia B.
20 May 2017
REPORT
This place is my go to for emergencies. But some of the staff not all are rude. And their work is sub par. Wayyyy to pricey for gel manicure and pedicure $50? I do love their massages they really do t... Read More
This place is my go to for emergencies. But some of the staff not all are rude. And their work is sub par. Wayyyy to pricey for gel manicure and pedicure $50? I do love their massages they really do take their time. Read Less
Esther G.
13 May 2017
REPORT
I have been using acrylic nails for years but I remove them for a couple of months at a time. I have lots of events coming up this week so I decided to try this place out and get my acrylics done. I n... Read More
I have been using acrylic nails for years but I remove them for a couple of months at a time. I have lots of events coming up this week so I decided to try this place out and get my acrylics done. I noticed the guy that was doing my nails was only putting a really small amount of glue. Now today, I was in the shower and the tip of my acrylic fell off when I got them done yesterday! It's a very poor quality of work here. In all these years I've never had this happen to me. This is ridiculous and was a waste of money. I could have done a better job myself Read Less
Rosa M.
9 Mar 2017
REPORT
Came in 1 hr before close time.. looks like they were in rush to close because right after I walked in the front desk guy lock the door.. had a shellac $32 the polish was REALLY bad the lady didn't bo... Read More
Came in 1 hr before close time.. looks like they were in rush to close because right after I walked in the front desk guy lock the door.. had a shellac $32 the polish was REALLY bad the lady didn't bother changing it or ask if I wanted to change colors.. so she just water it down w some acetone. She had to put F O U R 4!!!!!! Coats so my nails can look decent.. and they're looking like I got them by a 6 yr old...Before this the other lady was doing my pedicure she STAB AND CUT my toe. I kept bleeding and bleeding and she just said "oh it's ok, sorry sorry sorry.." since she saw the blood wasn't stopping she asked if i have diabetes !? Mmm you stab me lady of course I'm going to be bleeding, it wasn't just a tiny nip you rip some of my skin!!!! Of course I had already been asked to pay so they were definitely not giving a discount or a refund. I wasn't offer anything to drink, she didn't bother turning on the massaging chair for me.. buddy at the door kept saying it's 8 o'clock when it was only 7:45pm..They're smaller and less busy then Jivana 1, but hey maybe this is why !! I hope they improve the service, they are a very pretty less crowded location.Some of your staff just really sucks !! Read Less
Tamara H.
26 Jan 2017
REPORT
Worst nail service ever. Alex the nail tech's attitude was just as bad with the job he did on my nails. He had a nasty attitude and complained that the amount of time it took for my original shellac p... Read More
Worst nail service ever. Alex the nail tech's attitude was just as bad with the job he did on my nails. He had a nasty attitude and complained that the amount of time it took for my original shellac polish to soak off was "taking too long for me". And maybe I should see someone else next time. He did a repair on one nail and used a tip that was exceptionally wide for my nail size. My nails did not match in size which in the end looked crazy and unnatural. When I asked him to file down the tip to make it look more natural he tried to give me the nail file and told me to do it!!!! Excuse me sir, do your job thoroughly and fix your face/attitude. That's what I'm paying you for. I was so appalled by his lack of professionalism. The shop has been renovated which is the only pleasant thing about the place. The shop looks really nice. The techs are bad and my nails looked tragic. So much so that when I went to have a gel mani two weeks later at another shop the tech advised that I cut off all my long natural nails and start over. Take your money to a place that cares about the quality of work they do and the service they provide, not just the decor. Read Less
Emily S.
16 Jan 2017
REPORT
I just went here today for the first time and I had an amazing experience. I got a pedicure ($23) and got my eyebrows ($10) done for a reasonable price. The girl who gave me my pedicure performed both... Read More
I just went here today for the first time and I had an amazing experience. I got a pedicure ($23) and got my eyebrows ($10) done for a reasonable price. The girl who gave me my pedicure performed both my pedicure and eyebrow wax and did a fabulous job. She was very gentle and didn't ever hurt me during my pedicure. She made sure I was completely satisfied with my end results and didn't ever make me feel rushed. She then did my eyebrows and shaped them to perfection. I really enjoyed my first time at this location and will definitely come back in the future. Read Less
Alex K.
30 Dec 2016
REPORT
I've been a customer of jivana 1 for years and after my regular tech moved away, I gave jivana many chances. I was constantly disappointed by the way my nails would turn out. It's always a mad house t... Read More
I've been a customer of jivana 1 for years and after my regular tech moved away, I gave jivana many chances. I was constantly disappointed by the way my nails would turn out. It's always a mad house there, and I never feel welcome. I always feel like I'm burdening them by giving them my business. So u decided to try jivana 2. The only good thing I can say is that it's not as busy. But, my nails still look like crap! They get so annoyed when I direct and describe how I want my nails done. IM PAYING! I should have them done MY way! They constantly cut corners and I always have to either return to have them fixed or do the repairs myself. For the amount I pay, I don't want to have to do more work and spend more time to be satisfied. I WILL NEVER COME BACK TO JIVANA or JIVANA 2. They both suck!!!!!! Read Less
Sophia J.
26 Dec 2016
REPORT
My new nail spot! I'm a perfectionist and had complaints. My tech, Don, did an amazing job on my short bitten nails. Wish I took a before picture.
Nery Pagella
18 Dec 2016
REPORT
Ana was awesome... very good 😊 nice atmosphere!!!!!
Stephanie B.
18 Dec 2016
REPORT
Love the service, I get my pink&white acrylics and gel pedicure done here. It can get full quickly later in the day so I like arriving at 9:30am when they open. Be prepared to spend 1hr 30mins for acr... Read More
Love the service, I get my pink&white acrylics and gel pedicure done here. It can get full quickly later in the day so I like arriving at 9:30am when they open. Be prepared to spend 1hr 30mins for acrylics & gel pedicure. Read Less
Jaqui B.
24 Nov 2016
REPORT
I went for a last minute mani and pedi. Rin was my manicurist, he did an amazing job. He didn't mess up even once...highly recommend him.
Faith K.
17 Nov 2016
REPORT
I have been going to the original Jivana for a few years but decided to try this new location mainly because they have a much better parking situation.  I did wait a little longer ( under 10 minutes) ... Read More
I have been going to the original Jivana for a few years but decided to try this new location mainly because they have a much better parking situation.  I did wait a little longer ( under 10 minutes) then I have ever waited at Jivani but that is because they do not have as many techs, and really it was not a long wait I just have been spoiled from the no wait with the original. They did a really good job redoing this place from when it was Jades, it really is beautiful and they want it to be a spa experience.  The tech I had's name was Thu and she was delightful. I will definitely go back probably rotating between the two places depending on how much time I have. Read Less
Rhian R.
4 Nov 2016
REPORT
The service started out great but once It became my turn to do my nails the service wasn't that great my natural nails are long and I like my gel manicure done a certain way, the nail tech didn't have... Read More
The service started out great but once It became my turn to do my nails the service wasn't that great my natural nails are long and I like my gel manicure done a certain way, the nail tech didn't have patience when removing the previous color on my nails proceeded to use her own nail to scratch off my nail polish and didn't listen to my request of just having my nails soak in acetone so she can stop removing layers of my nails off with her own nail and the tools, but she didn't understand me. I ended up paying 32$ dollars for my service that was unacceptable I will not be going to them again. Just no patience and improper use of tools. Read Less
Canden M.
7 Oct 2016
REPORT
If I could give 0 stars I would 6 minute pedicure and very unprofessional. People have terrible attitudes and so horrible jobs probably why it's always empty.
Raena C.
2 Oct 2016
REPORT
Love this new location! There's a parking garage in back, so it's easy to find space there. It's very clean and spacious. Really nice pedicure chairs. I go to Alex and she does a FANTASTIC job! She is... Read More
Love this new location! There's a parking garage in back, so it's easy to find space there. It's very clean and spacious. Really nice pedicure chairs. I go to Alex and she does a FANTASTIC job! She is detailed and meticulous but doesn't take forever and is super nice. It's my new spot, for sure! Read Less
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