First time going and it was a great experience Brenda did plaits for me and not only did they come out neat and amazing she was fast, friendly, and really sweet. I would def recommend Miami X if your looking for great service ask for Brenda she will hook you up! Read Less

The price was right and my dreads came out perfect!!! Besides that I had a great time! They made me luagh,they played good music and made sure I got something to eat. Lol that's all I'm looking for in a wife but I'll settle for miami x.!!!! Read Less

The stylist that braided my hair was Gwen, she was nice enough to give my mom a last minute appointment. My aunty got there 30minuets late,she did not complain she waited patiently until we arrived. Her braids are nice and neat I love my Lemonade braids she’s the best!!! She gained a new client thanks again Gwen!! Read Less

Very unprofessional no one in charge was at the Counter when I walked in there was somebodies daughter sittn at the front falling asleep trash was all over the floor not just hair but tissue paper and all kinds of trash. The big guy that was cutting hair looked at me like it wasn’t his job to ask what I needed done nor the lady next to him doing someone’s hair. There were kids running all around the place. This place doesn’t deserve one star. They should close this place down. I waited thirty minutes before I got up in left and did not receive any service at all. Read Less

I gave the salon a one star because of the Horrible customer service I experienced. I have been going to the salon for a while and never had such a terrible experience like the one I had this week. I came in to see a hairstylist and when I went to the front desk to ask for her one of the receptionist was extremely rude with me she had no type of manners when she talk to me. Her comments were very negative. She said in such a harsh tone that she is not going to help me because I am not her client and also talked negative about the stylist I was coming to see. I did not feel welcomed or comfortable at this salon due to her comments towards me belittling a stylist I was waiting for. It came off very ghetto. I do not know her name but she was extremely rude. In the past the receptionist were very pleasant I have never seen this girl before I guess she is a new hire but it was very unprofessional and uncouth to the point where I did not want to come back to the salon that is bad for business Read Less

I contacted them showing a style of kinky twist was recommended to a specific stylist(Amani) to get it done...upon getting my hair done it was noting as the picture I showed the stylist( Kinky twist) on the second day the braids started coming out the following day. I try making a appointment to go back but was in the hospital a couple of day which made me unable to go I requested my money back and was told it’s been 2 weeks since I got my hair done (it was only a week) so they can only give me 40% discount off the next time I do my hair there,when it’s only a week. If you go there be sure the stylist is able to do what you want!!! My $160 went to waist!! 🤬🤬🤬🤬🤬🤬 Read Less

I contacted them showing a style of kinky twist was recommended to a specific stylist to get it done...upon getting my hair done it was noting as the picture I showed the stylist( Kinky twist) on the second day the braids started coming out the following day. I try making a appointment to go back but was in the hospital a couple of day which made me unable to go I requested my money back and was told it’s been 2 weeks since I got my hair done so they can only give me 40% discount off the next time I do my hair there,when it’s only a week. If you go there be sure the stylist is able to do what you want!!! Read Less

I contacted them showing a style of kinky twist was recommended to a specific stylist to get it done...upon getting my hair done it was noting as the picture I showed the stylist( Kinky twist) on the second day the braids started coming out I try making a appointment to go back but was in the hospital a couple of day which made me unable to go I requested my money back and was told it’s been 2 weeks since I got my hair done ( it was just a week) so they can only give me 40% discount off the next time I do my hair there. My $160 went down the drain and they didn’t care one bit Read Less

Umm so I'm in town for work. I searched high an low for a black owned salon to support. I call here am greated by a dry voice who sounded  bothered by me calling. (I ignored that cause some ppl just don't have a phone voice). The moment I mentioned nails, I was told to "hold on", I immediately heard the voice of someone else (also dry and uninterested), who I had to ask if she was the nail technician. I told I from california. I asked a specific set of questions and told her I was looking for black owned and & black nail technician. She was honest & let me know that she was Spanish but the salon is black owned. Cool. I set an appointment, she has me look at he IG to see pics. I liked what i saw, so we set a time for 3pm. So now I have a time set with Alanna (the nail technician) and I'm on my way. I get a little lost but find way back to the correct direction. I call to let Alanna I was running late, when I asked for her the person who answered had nerve to ask if I wanted to know if she was there or if I needed to speak with her. Umm, business advice, when a customer ask for someone you pass the phone or take a message, simple.‍  Anything else could stop business. So, Alanna gets on the phone I explain to her that I got lost but am still headed her way and wanted. To know if she could still see me. I was met w/a slight attitude. Alanna let me know that normally she wouldn't see me if I were late but, she didn't have an appointment so she'd still take me "but it's $15 extra so I don't know if you want to pay that". One, don't count money money that I'm spending with you! But regardless, I smiled through the phone & let Alanna know that would not be a problem. I suggested that she tell her customers, especially new this details in the beginning. I reitterrated that, I had no problem paying the late fee, but those details are important for clients to know. There was immediate attitude & push back. "Well that's what it normally is around here. People know that" Again I sincerely explained to Alanna, that I wasn't upset about the fee, just advising she let new clients, such as myself know those things when booking. I don't believe in complaining upfront, if I can just tell you how to make a customer happy. Well, Ms. Alanna didn't like my suggestion. Instead she cut me off and said"So are you coming or not"My answer"No, I don't like your attitude & can't spend my money there" Alanna"Well that's fine, then she hung up on me" The lack of phone etiquette and professionalism, was disappointing to say the least. I'm trying to support a black owned business and the behavior of one of it's employees kept me away. Please do better. My honest suggest is a phone etiquette workshop and some customer service workshops. Read Less

I loved my experience here so much that I'll be back every 2 weeks. Nicole did a spectacular job on my hair. I'm natural and got a "wet set" my curls had bounce,shine, and color was popping! I got compliments all weekend. Thank you @stylesbylatoya-nicole Read Less

After speaking to someone on the phone and scheduling an appointment with Gwen, I caught an Uber from North Miami Beach all the way to this salon to have my hair braided. I was asked to go to the website and schedule my appointment (which I did) which was for a 1:00-2:30 pm slot. I told the person on the phone that I was scheduling with Gwen at that time. She then remarked that Gwen was very good at what she does. So at this point, I'm excited to get my hair slain. So I get t...o the salon, and after sitting for 35 minutes, Gwen said she wasn't told anything about my appointment. I am here on vacation and this has ruined my entire day and wasted my entire afternoon as well as round trip Uber fare. If you are scheduling an appointment just make sure you schedule it with GWEN HERSELF or nobody will notify her. Using the website to schedule the appointment was a whole joke. See More Read Less

If I could leave a ZERO star review right now I would.I was in the area vacationing and needed my hair done since my original stylist back home cancelled my appointment due to an emergency. I phoned this salon and asked if Gwen was available, talked about the hair required for the style, and was given a quote to have the style done. I told whoever answered the phone that I would schedule a 1:00 pm appointment on their website and that I would be there via Uber. I arrive and sit there for 35 minutes before Gwen approaches me and asks if I have an appointment. Ummm yeah....I do. She then says she had no idea about an appointment and that she would be able to get to me at 3:00. At this point I am pissed (in the Uber headed back to North Miami Beach). Unfortunately I may have been a little rude to Gwen who didn't deserve it, and I will apologize to her later, but this is one reason our Black businesses fail: unprofessional business tactics. We must do better. Read Less

Love this place from time I walk and out it feels like home. I get my hair and nails done while my boys get hair cuts literally a one stop shop ! My stylist her name is Jackie she is very friendly has great customer service and always slay my hair ! My boys barber name "tank" he lines up the boys amazingly ! Pros very convenient for moms as a one stop shop❤️ Cons : None 💯 Read Less

First impressions are everything. Made an appointment for braids and got same day service. Greeted when I walked in. Braider Gwen got right to braiding. No chatting strait work. We we're in and out. Great work. Great service. Professional service. This is a one stop shop. Read Less

Gwen done my braids 😁😁! She's awesome and I got hella compliments and I'm going back again to her this week. She don't complain about your hair not being straight enough like them other hair braiders. I love this shop all the staff are friendly and welcoming. So far best hair salon in Miami 👌🏾💯 Read Less

Gwen done my braids 😁😁! She's awesome and I got hella compliments and I'm going back again to her this week. She don't complain about your hair not being straight enough like them other hair braiders. I love this shop all the staff are friendly and welcoming. So far best hair salon in Miami 👌🏾💯 Read Less

Went today for a gel polish manicure $35 (yes expensive compared with the usual $25 in bigger salons) pedicure $25 I am not sure if they charge depending on your attire but I feel kind of robbed! Isn't south beach!! The manicurist was a sweet lady but had to ask constantly how much she should charge me to a not so nice lady that I believe has to do with ownership. First she said $30 then 30 minutes after $35. Thank God it did not went higher. Another thing I did not liked was they do not accept credit card payments but have a cc machine inside (with your prices that's tacky) I will take the lady and put her in another salon I am not sure I want to overpay for my nails again! A lot of steps weren't followed  to treat my nail and also the shades they have are very limited. Read Less

I JUST WANT TO SAY THANK YOU TO DORA she S L A Y E D my nails for the second time! I love the shop as well nice girls music is cool 😎 i have a good time every time I'm there. Keep out the good work girls!!!! Read Less

I must say this is the best Salon I've been to since I've been in Miami. Every one is so professional and friendly. I bought my full lace wig from Taz in which she installed as well . After my first visit there, I never went else where because by far, Taz is the BEST ! Not to mention the wig that i bought in which i have been reinstalling for the past 3 months . Read Less

I over love this salon...sometimes its hard to find everything your looking to get done in one salon..i know when i walk through thoes door i can get my sons hair cut while getting a sew in by Taz or a pedicure by Dora. All i can say is that im currently 8 months pregnant and i know its all due to Taz's sew ins. If this isnt your spot....you need to visit Miami x salon. Read Less

It was my very first time going there, and I must say I was veryyyy impressed with the service . For once a salon that has everything in order . When I came I was greeted . I sat down for 2 min and then Jackiee my hairstylist came to get me to do my hair. She was sooooo sweet . And of course she slayed my hair I loved it and so did others as well. I will definitely be coming back to her and referring others to come to this salon. Thank you again Jackiee!!! Read Less

Walked In and was welcomed...No wait, and the staff are helpful, friendly and respectful. What I liked most is that they are all professional and tentative to the clients.#summertimefine #boblife..Thanks Jackie, Love my hair Read Less

Taz did my sewin & it is perfect. Better than the pic I showed her lol, I love Taz's quality of work & how quickly she gets it done. The shop overall is very clean, very professional ... I don't live near the shop at all but I'm taking that drive for this quality of service, every time . Bet . Read Less

Taz did my sewin & it is perfect. Better than the pic I showed her lol, I love Taz's quality of work & how quickly she gets it done. The shop overall is very clean, very professional ... I don't live near the shop at all but I'm taking that drive for this quality of service, every time . Bet . Read Less

Fritz, the owner, was very accomodating. They normally open at 10, but he arranged for me to get my hair braided at 9:15ish. The girls were all so nice and funny. Shenika, Ebony, Gina, Star, Conda (sorry if I mispelled your names). The Pandora was on point and Shenika, who did my hair, was a beast. She didn't take not one break and tamed my thick unruly hair. I highly recommend her for the women who want their hair braided and Ebony for the little girls hair. Keep up the great work guys. You too Jean Paul lol Read Less

they have wonderful sevices they are very professional fast and polite . as soon as i came in i was immediately greeted and assisted . i recommend this place to anyone whether you want braids done or your make up or a style there great and i had no trouble with speaking to someone when i called . i came in as a walk in tas is the best you'll go check her out she really hooked my hair up and she's down to earth makes you feel comfortable does a great job at her work and she's very professional a sweet heart and fast Read Less

I booked Judith, the loctician of Miami X, on StyleSeat. What a pleasant experience! I arrived on time (a few minutes early?!) for a wash, retwist, and simple style. Judith was friendly, knowledgeable, and amazing with my hair.  I was super nervous about booking a hairstylist outside of my hometown through an app. But, she made me a believer.  The salon has cute decor - all white furniture with green accenting.  It was clean and very inviting.  My wash and retwist were quick and very thorough. She styled my hair in a simple updo that I wore for a bachelorette weekend and another trip abroad.   The service was $65 before tip which is a steal compared to what I pay in NY/NJ.I'm super happy with the service and styling at Miami X.  Judith was well worth the coins.  I hope she opens her own salon and continues to have success in Miami. Read Less

I went in and got my nails done by Ms Tee. I suggest making an appt as she's the only nail tech.  So she was great I went in for a full set and a pedicure, I wanted a nude pink (picture attached of the inspiration picture) she suggested a brown nude which I liked, but next time I will definitely do a pinker color because I get compliments on the shape and not really the color and I'm used to people loving my color....nail vanity.  She did an amazing pedicure and it looks great. The reason for 4 stars is I got a nail with half rhinestones which was an additional $10. In the shop I couldn't decide why I really didn't like it, I thought maybe because they weren't clear and had some color to it. When I got home, my friends pointed out there was a LOT of glue which covered some stones so it's not shiny all over. :( So I feel like that was a waste of money, it was almost as much as the nails themselves. Even still I would definitely recommend her. She's sweet and patient and she did a good job which is rare in Miami Read Less

My experience at Miami X Hair & Nail Bar was great. This was my first time at the salon after booking an appointment the day before which the salon owner and stylist I was assigned to both greeted me on the phone with great customer service and also were very accommodating to working me in for a next day appointment before I went in to work, definitely was a plus. The day of the appointment was nothing less of the good customer service that I had received over the phone and my stylist was great and very engaging in good conversation which made the time go by for an early morning appointment. Overall, I was very pleased with my style, stylist and overall experience at Miami X. I would definitely be back and would recommend this salon to other Miami natives like myself and out of towners who are looking for a good salon in Miami. Read Less