I was a very loyal costumer of Vu Tran ( who use to work at Royal nails & Spa) for over a year. He does a great job with nail design,... unfortunately, the las 4 or 5 times I have seen him and I even drove all the way to this new location, he has been very rude and and did not have any consideration for me or my time. I'm a working mom with 3 kids and a crazy busy life and I try to make time for myself to do my nails, so when it comes down to playing with my time the way he did, is just simply not acceptable!! I would make the appointment and even be there 10 minutes before, one time he left me waiting for 20 minutes and when he finally came to get me to the chair, he did not even apologize, he starter doing my nails and he was going super fast, he didn't even look at me or talk to me, he was soon beyond stress out because he was so behind with everybody. I asked him to do a design that i had showed him, he did everything wrong!! wrong color, wrong size of stones in one nail ( in one nail the stones were bigger than the other one) wrong design in the other nail and wrong flower!! I mean... everything was a disaster. He did everything so fast trying to get me out of there so fast that he made so many mistakes. When you go to a do your nails you expect that to be a relaxing and good experience. Well, obviously he was making my experience with him very uncomfortable and stressful.This had already happen a few times but i was letting it go because I really liked the way he did my nails, but that day I was so mad and disappointed. I gave him another chance a made a appointment for a pedicure.. Well, I don't think I need to say what happen there. He basically left me there waiting, and waiting again!! he was not even half way done with the lady he was at that moment, he did not even bother coming to me to explain or apologize or anything!! Actually none did... So i just decided to get up and leave after almost 30 minutes waiting..... Not sure why he overbooks his agenda and then he runs behind and makes people wait and does a really bad job because he is rushing, besides transmitting that sensation of ( I need to finish with your nails so you can get the hell out of here) and I believe that if you provide a service you most put your clients first at all times, and if you are going to be late, you should simply call or text the person and let them know instead of making them wait for ever as if we all don't have so many things to do !!! Read Less

My husband and I were in town visiting so we decided to get pedicures. We had a great experience! They really took their time and they did a fabulous job on my pedicure and my husbands feet too. Probably the best pedi I've ever had and for a reasonable price. Read Less

Really bummed out with the pedicure I got today. The girl who did my nails just rubbed lotion on my legs and feet, no massage at all. As soon as she had finished painting my toes, she grabbed her bag & keys and left with me still sitting in the chair. Then I went to pay with the owner (I think) & I wanted to leave a $8 tip on $35. I handed her a $5 and a $10 and asked for $7 back so I could have singles and she was like, "you want to leave $10 right?" and gave me the $5 back. Not only did I not get a proper massage, but I was suckered out of more money than I wanted to spend. Very upset that I haven't been able to find a nice pedicure around town, considering I'm a server and I'm always on my feet. I would not recommend this salon. Read Less

I've been going to Essence of Nails for 13 years. The staff is super friendly and accommodating. It's a high end salon that always does a great job and keeps up with the latest in nail trends! It's also very conveniently located in the Galleria shopping plaza close to both Ritz Carltons and La Playa. I highly recommend it. Read Less

Visiting Naples, I was looking for a good nail place for my mom and me to go to get our nails down before NYE. After scouring Yelp and finding places with reviews clearly written by fake clients, the reviews here seemed legit.We made an appointment. When arriving we were seated immediately. Coming from up north, I was happy to have technicians that were conversational and very thorough in their work. They did a great job on my mani and pedi and on my mom's pedi. Massages, cleaning, painting - very nice job.I did deduct a star because the prices are pretty insane. For a regular mani/pedi and no chip removal, and a pedi, we paid about $100 before tip. Pretty cray. I've never paid more that $40 for a mani/pedi - not in suburbs, not in Chicago, NYC, SF, LA... Etc. I would recommend this place because they do a great job but keep in mind, prices are exponentially higher than what you're used to unless you frequent a Bliss or something of that caliber. Read Less