So for some time now I've been seeking out a new salon and ran across this salon. One thing I've noticed with many salons is, in my opinion, they aren't cleaning and sterilizing the way things sho... Read More
So for some time now I've been seeking out a new salon and ran across this salon. One thing I've noticed with many salons is, in my opinion, they aren't cleaning and sterilizing the way things should be done. The one thing that caught my attention was the plastic liners for the pedi chairs. Funny because I was just in the process of purchasing some to take with me to another salon for my pedis. Upon entrance of the facility you encounter BeBe, she was at the check-in counter. As soon as I walked in she greeted me. Check number 1, then she asked how she could help me, check number 2. I asked her if they did SNS and she responded yes, and then provided me with all the SNS colors they had. While scrollingthroughh the colors she presented me with an iPad to fill in my basic info, I was a little confused until checking my email after I left. Once you go in and sign up with the iPad, you're then provided with log-in info to set up appointments online. WHAT??? Check #3-love it since we are now in such a technological age. I prefer to do most things online. Also while signing up you are able to pick your services so they know exactly what you want. No mix-up. Check#4.The decor of the facility is nice and inviting. The one thing that had thrown me off was all the different jars behind the counter with herbs but later found out these are choices for different types of Pedi's-SAY WHAT?? Check#5. After getting all the formalities out of the way I was taken to the pedi chair where my pedicurist was waiting for me. I chose a regular pedi with peppermint crystals-OMG the smell was amazing. Now my first small issue was for me the water was super HOT, I mean HOT to the point of me not being able to put my feet in. She ended up having to scoop some of the water out so she could add cold water, finally, the water temperature was perfect...AHHHHH in heaven. So as she started the process she asked me did I have on Gel polish, yes, I nodded. Now here is the strange part for me and maybe there's a reason its done this way but I've never experienced this. Normally when there's gel on the toes the pedicurist will have a drill to remove the polish-nope not here-she took some cotton and aluminum foil, wrapped it around my toes to assist in the process. So now that my toes have to soak, she then moved me from the pedi chair to do my nails. Oh, and let's not forget the fresh lemon that's rubbed on the nail bed-WHAT?? Now that was something new to me. Loved it!This salon offers an array of services and products. My customer service experience was nothing less than pleasant. I think this is my new nail salon. Read Less