I came here with a gift certificate from a friend, and I wanted to express a few concerns.I came in about 30 minutes before closing for a mani pedi. To minimize on cleaning at the end of the night, th... Read More
I came here with a gift certificate from a friend, and I wanted to express a few concerns.I came in about 30 minutes before closing for a mani pedi. To minimize on cleaning at the end of the night, they did my mani pedi in a chair which was quite cumbersome to say the least, but at points, they made it work. I expressed the fact that I'd done a treatment on my calluses and I didn't want them worked on, but then three other customers walked in, and instead of focusing on me, the current customer, and leaving the other technicians to deal with the new customers, the rest of the time was spent shooting dirty looks at the late customers. Now, I know all about being annoyed with people coming in late, and I could justify at least one dirty look, but then, she reached over and grabbed the pumice stone and before I could stop her, scrubbed my calluses and they started to bleed. I screamed out and she quickly put some antiseptic on it and told me I should've told her, which I reminded her that I did, but to my dismay, I was the one to blame. She fixed up a few of my nails that were done rather haphazardly, and sent me off to dry my nails. Usually I don't flash my gift certificates around because I want the best job done without any bias, (too much to ask for?), but nothing could compare to the look on the owner's face once she realized she wasn't receiving a tip. I was quickly rushed out the door, keys in hand, and half dried nails. Can't say I will be frequenting this nail salon, but I just wanted to give everyone who dares to come in at 6:30 with a gift certificate a heads up. Read Less