Such a shame... went once and got a really nice pedicure. Went again, two weeks later, and the tech was distracted and careless. She had to redo the polish on my big toes because they were smudged and the top coat had pits and bubbles (she left it like that - I brought it to the attention of the receptionist and had to have it redone). My heels looked worse than before the pedi. I asked the lady while she was working on my feet to scrub a little more thoroughly (she honestly probably only did it twice with a very coarse piece of pumice) and she asked me if I wanted the ‘callous remover’ gel - but to tell her when it starts to burn my feet (?!). I declined. I never needed callous remover before and I get pedis fairly regularly. I paid and left a tip. Later that day, I noticed that there were ridges on the surface of my big toenails from filing - the lady did not buff them down. Also, the polish on some other toes did not look good. I called Venetian and told the receptionist that I needed to have the toes redone. They agreed and scheduled an appointment for me a few days later. When I arrived, the receptionist told me that they could redo the pedicure, but I would only receive a 10% discount. If I wanted a polish change I would have to pay full price. When I asked to speak to the manager, I was told she was in a meeting and would call me back 1.5 hours later... which (not surprisingly) never happened. I was surprised by this level of unprofessionalism. A simple act of good customer service, like a complimentary polish change, would have sufficed. I would caution everyone to make sure you are satisfied with the pedi before you leave. I will not be going back to Venetian. There are plenty of other places who give better service for less money. The ambiance of the place is very nice and it smells great, but when it comes down to it, i’d rather have good looking toes. Read Less

This is the most elegant nail spa I found. The prices are reasonable and the quality of the nail technicians is above average. The problem is that it is difficult to get an appointment at the last minute. You must plan ahead! Read Less

The atmosphere is hands down stunning, but the staff has something to be desired. The lady that was assigned to me was bliingual but she was so concerned with helping another staff member who only spoke spanish that she neglected to do her job. I definitely didnt get what I paid for but I didnt want to make a scene. The asian lady at the register cannot add to save her life. I had to help her along after she tried to figure out the pricing repeatedly. I watched another girl answer her cell phone while giving someone a pedicure and then ended the call quickly when the manager came over. Unprofessional staff...total shame as this was my first and last visit. I think this place needs to be looked into with regards to cleanliness and cross contamination too...saw some pretty shady things. Read Less

This was my first time visiting this nail spa and the decor is fabulous. The pedi chairs were very comfortable and the salon was very tidy. I booked a same day appointment and didn't have to wait when I arrived (it wasn't busy at all...maybe three people total, including me). My nails are dipped, so I reserved time to get them done and have a pedi. I asked for a French manicure over the phone, but was disappointed when I got there and was told they didn't have anyone on staff that could do it. I said okay and searched for a color to compromise.The gal who did my pedi immediately started wrapping my finger nails so they would be ready when my pedi was finished. About halfway through the pedi, another woman (she was at the reception desk when I came in) came over and started pulling the foils off. The gal doing my pedi instructed her not to file so hard. I instantly got nervous because I don't think the lady knew what she was doing. Perhaps she just got out of nail school and that's why the pedi tech had to tell her. It was the first time that I had ever seen cotton stuck to my nails, completely dried, when soaking off my dip. She started yanking on it pretty hard, so I asked her to put some more acetone on it and wrap it again (no, I'm not a nail tech). We repeated this twice on one nail, and once on another. I had to lean over in the pedi chair so she could work on my fingers. I had black pants on and they were covered in dust because she was doing the filing over my leg. It certainly wasn't the relaxing pedi I wanted, but my toes turned out decent. I can only speculate that the lady moving me around in the chair made it hard for the girl to get my toes correct, and the polish was not smooth/pooling at the base and sides of my nails.When the pedi was over, the gal doing it said the woman who was removing my dip was going to do my fingers. Now I was nervous, but she assured me the lady was good and that she (the pedi gal) had another appointment. I looked around but didn't see a single cosmetology license from the State. I wanted to ask if she had one, but didn't want to be rude. We sat down and she told me there wasn't enough powder in the color I wanted. So again, I compromised and picked another color. I have never seen someone use a drill so slow - to the point it locked up a few times because it wasn't going fast enough. I washed my hands, but then she said she needed to buff and file some more. I let her, and washed my hands a second time when she was done. She seemed anxious to please me, but I could tell I wasn't going to be happy...and I wasn't... Towards the end of my dip, the lady doing my nails was chatting it up with another employee about closing for the day. This made me feel like I wasn't a priority.When the repeated filing and buffing was over, she asked me to put my hands under the UV light dryer, but I declined. I am a breast cancer patient, so I shy away from any kind of radiation that I can. Dip nails aren't the same as gel manicures and don't require UV to harden - that's why I don't do gel. At that point, I just wanted to get out of there so I abruptly asked for my bill which was priced pretty well, based on what I normally pay. My nails were crooked, and she filed them down so much I think I lost a quarter inch in length. I had to reshape them when I got home because it was very noticeable. I also have one nail that's completely rough and not even shiny like the others. A few others do not have a consistent shine across them.My total time for my nail dip and pedi was 2 hours and 10 minutes. Normally, it takes an hour - hour and a half tops - at other places I have gone. They did give me two glasses of wine which I totally needed because I was stressed out from the experience. My advice would be:- Make sure you get a confirmation (on the phone) that they have someone capable of doing what you want- Don't wear black pants if you're getting dipped and a pedi- Allow ample amount of time for your appointment and pad it with an extra half hour- Ask the tech to show you their license (it's suppose to be displayed in a conspicuous location by law)- Don't let the receptionist do your nailsWould I return? Maybe. My nails aren't a total disaster, but do not meet my normal expectations. Read Less

Wow, so incredibly surprised.  I had a great experience and service.  Paola was great, the place is spa-like, luxurious and serene. And to top it off they have all the latest colors.  Turns out they changed hands and they are a wonderful.  All the ladies I observed providing the services seemed as top notch as Paola.  I now highly recommend this nail spa location. Read Less

I made appointments for my daughter and I for 5:15 pm. We were having our hair blown out first across the street. I walked across the street and was there at 5:20. I was abruptly informed that we missed our appointments and others took our place. Brianna, receptionist, said she called. I looked at my phone and she called me at 5:18, when I was walking across the street. The nice man from the blow dry place tried to call the owner, John, on our behalf but to no avail. So much for a special treat for my daughter. I have never been and will never go back. My daughter was a regular and will not go back either. Read Less

It was my birthday with my boyfriend and we actually had a day without the baby I paid extra for a massage and she barely rubbed my feet and rushed through the service I'm very disappoint with this place Read Less

I was really surprised to check in at this spa on yelp and find so many negative reviews.I visited Venetian Nail Spa today and was extremely pleased. My nail technician was very polite and sweet. She made conversation with me when she could, since I went with my mother in law and we chatted most of the time. She did a wonderful job with my pedicure. It was very enjoyable and relaxing. I thought they had a large selection of polish to chose from as well. I have no complaints and I will definitely be back! Read Less

Thank you so much for taking care of my Mother-in- Law and I, today! Sai and Charlene really took care of us and I love my gel polished nails. The Spa is very clean and promotes an extremely relaxing atmosphere. HUGE selection of polish colors to choose from!!! Everyone was very sweet, kind, and attentive. We were very impressed and will be back soon for continued services. FIVE STARS! :) Read Less

Giving this place 2 Stars because the nail tech was nice enough and the location is great. That's the only good things about this place. My husband and I got pedicures and a manicure here in the middle of the week. No other customers in the shop. Polish selection was ok. I was choosing between their premium pedis and asked the difference between their $50 pedi vs $66. The nail tech vaguely said the $66 pedi offered more. I pointed out it lists the same services...THEN she says "Oh that's the old menu price". Ok. My pedi lasted 45min that's including polish time. Nothing special at all for the price. No mask or paraffin. My husband's nail tech didn't even file his nails. In the middle of our service the music loop ended and they never even bothered to music back on. I don't know how this place expects to stay open. Read Less

One star is doing this place a favor, I have been getting manicures for 20 years and this was by far the worst I have ever had in every way possible !!!  What kind of manicure do they not even file your nails after cutting them.  Absolutely horrible !!! Read Less

Great place to get your nails done. And amazing customer service! They take the time to get make sure you're happy with your experience. Also a great selection of nail polish colors. Be sure to stop by for your beauty needs! Read Less

I used to go the Venetian in Delray regularly when I lived nearby and was always happy with my service. This location isn't up to par. I went recently for a mani pedi the day before my sons's baptism. I had the first appointment of the day but for some reason I was still rushed through my services although they were not busy. I had the standard pedicure which was rushed, she barely scrubbed my feet then applied the polish so hurriedly that there were missing spots and bubbles. I had a gel mani which was VERY rushed, ending up with polish pooling at my cuticle which I had to pick off then being left with bare spots on my nail bed. She also got gel on my fingers which she refused to remove and told me to do myself at home. Ok... I paid extra for the hand massage and paraffin wax. She barely massaged my hands, it was more of a weak handshake than a massage. The paraffin was on so briefly that hot liquid wax spilled out all over the table as she ripped the bags off my hands. To top it off, she was rude and also mentioned that my eyebrows look terrible and my nails were "too short." A side of judgement with your spa treatment, anyone? The only reason I'm not even more bummed is that I had a gift card and used the Yelp 20% off coupon. There's a reason they aren't busy...@Kenny T. Thanks for your comment, I was there on Saturday, May 14 and I was the first appointment of the day. Read Less

I love to come here. The owner and her staff are nice and always take care of me and my mom when we come! Always welcoming us with open arms. They shaped my nails just perfectly and the color looks amazing. Venetian Nail Spa of Jupiter is definitely my go to place!!! Read Less

This place is awful. They don't listen, i asked for gel mani/pedi. She put regular polish on my toes. The manicure water was cold, when i told her she states they don't have hot water. Which is very hard to believe. My gel has already started peeling up in the corners and snagging on everything. What a waste of $70.00. They leave the tv on infomercials. Very uncomfortable and not welcoming at all. I will never go back Read Less

This place is a hidden gem! The interior is adorable and quite comfortable. The girl did my gel manicure and spa pedicure. She did a great job on both and I plan to continue coming here. I think the service is well worth the money. I am excited about my new find! Read Less

I had been to many nail salons but this one is the best ever. This place was clean and really nice with great decoration. The best thing was that they had a huge collection of gel and polish nail colors to choose from. Actually, they had too many colors to choose from. I also love their service and their price. It was reasonable with five stars service and was much better than many locations in the area. Definitely I will be back. Read Less

It was my first visit here today. I am determined to find a clean sterile salon. This was it!! I get an acrylic fill with gel on top. My nail technician did a perfect job, and I will be returning. It was very filled with happy customers. The lady at the front desk is amazing. She handles this salon so very well. Thanks Venetian for being so thoughtful of your customers health, and making my nails look amazing! :)) Read Less

The decor here is absolutely breath taking, just amazing! They offer the highest quality of service for a affordable price. Literally indulge myself to their care. It is very clean and a relaxing salon. The tech here do the up most to satisfy their customers and they did an amazing job on my acrylic set! Recommend! Read Less

The place is beautiful and exudes professionalism from its appearance, however that is where it ends.  My experience was anything but professional.  I cannot speak to their manicure and pedicure services, however their waxing procedure, and subsequent follow-up was poor.  I visited for routine lip, arm and bikini waxing services and was not only extremely disappointed, but frankly upset! The skin above my lip was literally ripped off with a resulting scab for approximately 10 days!  Needless to say we never progressed onto bikini services after this experience.  The aesthetician was surly and unkempt, and I doubt she is professionally licensed.  I expressed my concern and displeasure at the front desk and asked for the manager after showing the results of the waxing. He/she was not on site, and never even bothered to follow up with a phone call.  I was also charged in full for the service! Two weeks later I am fully healed, however if I was not I would be following up with a law suit!  I will never return for any service, and am submitting this review as a warning for those lured by Harbourside's ambience, stores and restaurants.  They do not stand behind their practices, nor are they qualified! Read Less

I've been coming here for my 6 manicures and I can say I love this place so much. They are amazing people, they're cute and so fun to talk to! They are so talented! I and my sister love it here. Whenever I go THEY are always ready to look at my next design and make it their own style so it's never the same as somebody elses. It's amazing how creative and amazing this place is. I will always be a happy customer here, and recommend it to all my friends and customers at work. Read Less

I walked into this beautiful and clean nail salon today. I was greeted with friendly smiles. To me, besides the services... Cleanliness is so important. This place was immaculate . I had gel nails, pedicure and my eye brows waxed. I highly recommend Jenny. You can tell she is a very detail oriented . As a new client they will give you a discount. They told me on Tuesdays , the standard pedicures are only 20.00. I was very relaxed and extremely pleased. Read Less

I have never reviewed a nail salon before... here it is, short and sweet:  sat down, no introduction, tried to start a friendly conversation, he wasn't having it, he wrapped the cotton in foil w/ the acetone and put it loosely around each finger, then sat there, head down on his Facebook timeline,  then he took a few foils off as the others fell off already, started scraping my nails since the polish hadn't lifted, put the foil back on again sloppy as all get out, i told him foil kept falling off which is why polish wasn't lifting, he just ignored me, i literally swiped the foil of my fingers, got up and left.  wow. bye. Read Less

We decided to pamper ourselves on memorial weekend and went to try out the new Venetian Nail Spa on Jupiter Beach. The place is very plush and luxurious in every way.  They have beautiful massage chairs that will massage your entire back and behind area. The nail technicians Tony and Ricky did a wonderful job and gave great hand massages at the end of the gel polish. Our guys also gave us great pedicures and foot/leg rubs as well. We also did our eyebrows which came out beautiful. I was very scared to try someone new as I am very picky, but she surpassed my expectations! We also really enjoyed the lovely music that was playing. Prices were good. This is a great place to pamper yourself! Read Less

This place looks nice but looks can be deceiving!! They cut my daughter when they were doing her nails and both of our nail polishes are peeling off and we just walked away from the place we asked them to fix it and they wouldn't very disappointed. Out $110.00 bucks plus tip and have to go get our stuff redone ;( will not be retuning Read Less

I need a quick eyebrow clean up and was at Harbourside and decided to stop at Venetian Nail for the first time. The woman at the reception desk as you walk in was very warm and friendly. I was offered a beverage, which was pleasant. The woman that did my eyebrow was personable and very friendly. Overall, it was a warm experience (on a ugly rainy day) and the prices are reasonable. I will return. Read Less

That was the absolute quickest manicure I've ever had. Definitely not a relaxing experience to enjoy, but if you are in a rush then this seems to be the place to go! Nice inside, liked the chairs and pretty decor. I got the same feeling from the guy who did my mani when he asked if I wanted gel or acrylics after already saying "just a regular manicure please" as I do from some waiters when they realize the check is going to be really small...you can see the personality fizzle right before your eyes. But nothing wrong with the mani other than practically no massage. Read Less

I went to Venetian earlier today and got a pedicure. Very clean and relaxing environment. Loved that they had so many colors to choose from. The nail tech was quiet but very polite, I believe his name is Charlie and he did an awesome job, I definitely enjoyed my Signature Spa Pedi and totally coming back. Read Less

Getting my nails done. Feel so happy . 1st time ive ever gone to a beauty salon to do this because its very pricey to me. However, with Venetian, i didn't regret wat i had spent. Its really worth to wat i paid. Venetian spa s such a good choice. Staffs are so friendly n nice. Nail techs in here are all experienced and professional. My manicure was done by Johny, thou he looks young but he has experienced n taken care my nails really carefully. I am so happy with my nails n definitely come back with my gals Read Less

TERRIBLE QUALITY and CUSTOMER SERVICE I attended their grand opening, was actually second customer in the doors, and received a free pedicure. Was so impressed I decided to purchase a gel manicure with white tips, as gels are suppose to last at least two weeks, however this one lasted less than a week.  I went back to show them how they chipped as I was running around doing errands and they said come back and they would take care of me. I finally went back and the owner says she will gave me another one with 50% off, I said but I paid $40 already why would I want to pay $20 when the last one didn't last. The owner replies that she will do it, she will take her time and it will last. Well this comment tells me the other nail tech. aren't good???? What a comment. Did she really think I want to waste another $20 when I already spent $40 for poor quality. I work retail and if you want an unsatisfied customer to come back you take care of them. She should have given me another gel for free, proven her services/quality are good and then I would come back. However she didn't and I will never step foot in there again. Read Less