I'm new to the area so I looked up a close place to go get a gel manicure. I already had gel on my nails so when I got there they gave me the clamps with the cotton ball and acetone. Fifty minutes and several new customers later, im finally taken care of. What should have been a fourty five minute gel manicure took an hour and fourty five minutes because for some reason other walk ins were more important to attend to. Not reccomended and not going back. Read Less

I rarely take the time to write reviews for businesses, but I feel like this experience warranted the time to write one. I’ve been to Floral Nails three times: I got a full set of acrylics, I got them filled, and I got them removed. While my first two visits to Floral Nails were pleasant enough, I cannot say the same for the third visit. While there getting a fill a couple weeks ago, a woman walked in and was greeted by name (which indicated to me that she was a regular). She was getting her acrylics removed and the technician, from the looks of it, did a really nice job. At the end, she put clear coat on her natural nails and massaged oil into her nail beds, etc. The whole thing took about 30 to 35 minutes. I came for the very same service as that guest with the very same technician, but received very different service. I suspect this was because I, unlike that lady, am not a regular. Firstly, she finished in nearly half the time as the other woman. The technician asked me three times if I wanted a manicure and I declined all three times. My nails were then very painfully yanked off (you can see internal bleeding in the picture of my index finger). When I left, my nails were not filed evenly and there were still cuts from the nail cutters and there was still acrylic on three of my fingers. When I went to pay, she asked me the tip amount and then, without my realizing, included it in the total for the service. When the machine asked me to enter the tip amount, I did, so I ended up being charged the tip amount twice. When I brought it to her attention, another technician came to fix it and apparently adjusted the tip amount the device (which I sincerely believe she did). However, she asked me to sign the receipt anyway, which I wasn’t willing to do so she cancels that sale and charges my card again. I’m still not sure whether everything went through correctly. The biggest issue I have is that the service was poor based on what services I was and was not having done. I have a sneaking suspicion that, had I agreed to get another manicure, I would not have gotten the rushed and lackluster service I received. Suffice it to say I will not return to Floral Nails. While my first two visits were fine, I believe good service at this establishment is selective and subjective. Read Less

normally when i go there, i have my nails done nice and i loved them. but the most recent time i went there i got an infection on three of my cuticles because they cut them up. i do not recommend this place. Read Less

The man at seat number 4 was so rude when I was getting my nails done the whole time he was being rude moving my arm in the most uncomfortable way ever. When I usually go there Kevin does my nails and is the best ❤️❤️ But this guy told me if I kept moving my hand he wasn't gonna do my nails. And when we were getting ready to check out he tried to charged me extra bc I gave him trouble but that's not my fault he kept moving my arm to ways that was very uncomfortable. Read Less

Despite the not so great reviews I went here. I was desperate for a fill in and nail repair. Kim did a beautiful job! I am very picky and I had nothing to say when she was done. I highly recommend seeing Kim Read Less

If I could have rated it no star I would have. I use to go here to get my nails done. After over a year of making appointments and never having it honored I decided to find a new nail salon. Besides I was never happy with my nails. If I made an appointment for 10am there were times I finally walked out after an  hour of waiting. Well I did like how they did my eye brows so today I went to get my eye brows waxed and I walked on with almost no eye brows. Not to mention the woman said oh see mistakes happen and she had been talking about wax dripping so I thought she dripped wax on my hair. When I opened my eyes she had the stick she puts wax on the skin with in her hand. After I paid and left I went to take my sunglasses off the top of my head and they were stuck to my hair. She dropped the stick in my hair and did not even try to clean it out of my hair. I had to go to a hair salon and have them get it out. Thank goodness they used a product they had to clean up the wax that was safe for my hair. Never again will I step foot in this place!!! Read Less

My friend and I decided on a whim to get our nails done today, and we chose to go to Floral nails to try it out since it is close to home. I opted for a gel manicure, while my friend decided on a full set. We chose our colors and sat down with our nail techs. First, my friends request for a full set was completely ignored. He put acrylics on her thumbs only and did acrylic overlays on the rest of her nails. He completely butchered the shape of her nails as well. She told him she wanted them square, but smooth and rounded corners and instead, he rounded them completely, making her nails look clubbed. Very unprofessional the entire time and seemed more interested in the soccer game that was on TV than satisfying his customer. The paint job was horrible, too. Her nail tech abandoned her before he polished her nails, and the owner had to take over, so he could recline in a pedicure chair to watch the game. My friend was not given a complementary hand massage like every other place we've frequented.  Her nails do not look professional in the slightest. Very disappointed. My gel manicure was mediocre at best. There are many missed spots on the sides of my nails. My tech was pleasant, but seemed very new and inexperienced. We will not be returning. Read Less

The owners wife did an amazing job shaping my nails when I originally went in for acrylics. I've been back and spent hundreds of dollars over the last two   months or so getting fills. Raymond the owner, always does the fills and paints my gels.This last time was HORRIBLE. Theyre usually busy but i waited 1/2hr after i had made an appt in advance. He didn't pay attention as he was filing and completely ruined my shape to the point where there was no fixing it without applying another acrylic to multiple nails. I told him to remove them, because I'm not going to be seen with botched nails. I shouldn't even have to pay because it was his fault!  Yet i did! It doesnt take a lot to make me happy, seeing my hands look nice did. My nails underneath are ruined with ridges and super thin - they bend and will break within one day of using my hands. One nail has a hole in it to the skin and is hurting. Advice? Go to the wife for nails as she pays attention to detail. Btw I'm a licensed cosmetologist who can do my own nails- I chose to come here as a treat to myself. Never again. I arrived at 645-left at 930. Choose someone who is proud of their craft. Read Less

Took my mom for a mani-pedi and got tips done. The massage chairs were nice but the water was cold when I got my pedicure. My request for warmer water was ignored and the tech frequently nicked my toes. The polish was old and had to be thinned. My tips look uneven and deformed.  We won't be going back any time soon. Read Less

A+! Was looking for a pedi with the wife while on vacay. Nice shop and super friendly staff. Clean with nice big screens to watch. The chairs were off the chain! Best massage chair I've ever been in. Real good experience. Highly recommended. Read Less

Worst place ever. I got my nails painted with the gel nail polish and two days later the paint was chipped. Terrible customer service and on top of that they cut me and didn't even say sorry. I will never go back there again. Read Less