Greatest first experience! Came here and absolutely loved it. The staff was so friendly and laid back. Fanny was my manicurist for today and she was an absolute sweetheart. First, she opened up a pack of sanitary tools and used fresh clean towels for my pedicure. She did my pedicure in such good timing and my feet came out looking great! On to the gel manicure, as she was doing my nails she offered me wine, water or coffee which was very courteous of her. My nails were unfortunately damaged due to previous acrylics, but she worked very well with my damaged nails and tried to repair and color them the best she could. Everything was being sanitized in the process, and she used clean towels as well, had no stains, no clippings it was so hygienic. The place was also decorated beautifully and was extremely clean, it really was a relaxing place. I will definitely come here again for my next visit as this is my new go-to! Read Less

This is an amazing salon. I love the fact that when I go get my nails done it feels like family. They are so welcoming, and of course, extra points for the sangria. My nails are always on point! and my nail tech, Daimy is simply the best. She is an extreme perfectionist - just like myself - who takes pride in her work and makes sure that my nails look great.It's also a great salon without any gossip or bickering, like others in Hialeah. A must try!! :) Read Less

Horrible place , I called to make an appointment and they didn't even take it down. Then they said they wouldn't be doing me because they were "closing" it was 6:30 and they closed at 7:30. The service was unpleasant and definitely will never return. Read Less

I've been here twice and I feel like I visited two completely different salons.  The first time was great! Nail tech Fanny did a fantastic job and she was very knowledgeable about her craft and her technique was on point.  The owner is an energetic, friendly, conscientious lady who really gets a kick out of pleasing her clients.  Extra points for having a kids play room and for that delicious, icy sangria!During my first visit Fanny pulls the metal tools out of a white bag and lets me know that she had just removed them from their sterilizer.  Major points for that!  Her conversation was very friendly, but most of all professional.  My nails were in bad shape due to excessive gel manicures and she worked her magic and when she was finished my hands looked brand new!  I left there feeling pampered and happy that it seemed I had found my new spot.Alas, that was not to be.  I should mention that the owner was not here during my second visit so that could have played a role in the sub-par service.  I had an appointment with Fanny and I called to let them know that parking is an utter nightmare.  So, I finally park and lo and behold, Fanny is giving someone else a pedicure.  It was my lunchtime and I couldn't wait for her to finish and asked for someone else to do my gel manicure.  The nail tech was friendly enough, however, lacked the skills needed to properly handle someone's hands, much less give a manicure.  A black fiber was baked into the gel base coat and she had to cut it out with her cuticle nipper.  Some gel collected and hardened on the side of my nail and that too she cut with the cuticle nipper.  I asked for my nails to be filed round and they are square - I didn't correct her because I wanted to prevent her from overfiling.  While she was cutting my cuticles I could feel the blade was dull and she confirmed this by stating so and asking her neighbor when the guy who sharpens their blades is coming again.  She was having such a hard time that one nail tech came to check on her progress - I've been receiving manicures for 20 years and never experienced  this.  If you are going to pass me on to someone who is being trained I would appreciate being notified.  I tipped her because she was nice, but I was not happy with her work. Worth a mention: I find sassy, witty salon banter quite entertaining and I'm definitely no prude, but today it was weird.  A couple of nail techs were jokingly trading insults back and forth.  Again, I know they were joking but it was still unpleasant.  Some of the other techs laughed nervously knowing these two were pushing the limits of professionalism.  One said, "who cares? We work here and this is our house."  Well, when you're entertaining visitors at home I would suggest you behave in a manner more respectful of yourself and others.  Also, no, just no - this is NOT your house.  This is a person's business and more than likely their livelihood and you owe it to the person who hired you to behave in a manner that would guarantee return business, because in the end it benefits everyone.I really, really loved this place the first time around and was looking forward to my mani - that visit was a 5 star.  I'd like to think this latest visit was a fluke and not the other way around. Read Less

OMG where should I start! Maybe with the fact that the owner is a meticulous professional who really enjoys her business or with the warm welcoming they always have. This nail salon deserves way more stars than anyone could possibly imagine. I believe the owner really captured what it means to pamper a woman. From the playground for the children to the variety of wine and champagne, they really got the experience down packed. Not only is the place beautiful and clean, they also have extremely talented nail techs that take their time with your manicure and pedicure! Lastly, they really work extremely cohesive with each other! No rude talking, no gossiping like every other salon in Hialeah! If you need to be somewhere, believe me you will make it because they are efficient and ready to work at all times! I couldn't be anymore satisfied with the level of professionalism in this salon! Thank you for always being great! And no this is not my first time here, it's my tenth and I have yet to be disappointed! Read Less

This is one of the poorest run establishments I have ever been to. Not only does a gel manicure/ pedicure take 3 hours, the owner is extremely unprofessional. I called the next morning of my pedicure, because my nail became infected. I was placed on hold for over 7 minutes. When I arrived the owner, who answered the phone initially, had the phone off the hook due to too many calls. Upon my arrival, 7 different nail techs had no idea how to take out a nail properly. The hair d...resser had the audacity to tell me that I did not know what pain is due to that fact I have not had a baby. The owner said nothing to her staff's remark and became extremely defensive due to my complaint. This was the most disrespectful, insensitive, disgusting comments I have ever heard. All the owner does is hang out with friends while she is there rather than run her business. They put a Groupon, and cancelled appointments for people with the Groupon. The nail techs are very nice there however due to poor management, they will surely loose all their business. And yes, the owner is friendly and nice however do not give a complaint because a whole other side will come out. Mehr anzeigen Read Less

This is one of the poorest run establishments I have ever been to. Not only does a gel manicure/ pedicure take 3 hours, the owner is extremely unprofessional. I called the next morning of my pedicure, because my nail became infected. I was placed on hold for over 7 minutes. When I arrived the owner, who answered the phone initially, had the phone off the hook due to too many calls. Upon my arrival, 7 different nail techs had no idea how to take out a nail properly. The hair dresser had the audacity to tell me that I did not know what pain is due to that fact I have not had a baby. The owner said nothing to her staff's remark and became extremely defensive due to my complaint. This was the most disrespectful, insensitive, disgusting comments I have ever heard. All the owner does is hang out with friends while she is there rather than run her business. They put a Groupon, and cancelled appointments for people with the Groupon. The nail techs are very nice there however due to poor management, they will surely loose all their business. And yes, the owner is friendly and nice however do not give a complaint because a whole other side will come out. Read Less