Wow. I must say at first look, I was very impressed. The employees were very professional, experienced, and polite. I got a full set of acrylics, but became worried when she started to hurry and rush ... Read More
Wow. I must say at first look, I was very impressed. The employees were very professional, experienced, and polite. I got a full set of acrylics, but became worried when she started to hurry and rush while doing my nails. I do not like to feel rushed because getting my nails done is a relaxing and enjoyable time for me. My nails turned out lopsided and there was many bubbles and bumps in my nails. That being said, while doing my nails, she has told me that the person that had done my acrylics before me was very beginner and obviously did not have any experience. But honestly, I was a lot happier with my previous set of acrylics. Also, to add on top of this, she did not clarify the price. She did not tell me that she charged extra for a gel polish, which was an extra 15 dollars. When I politely asked why there was an upcharge, she raised her voice and made sure it was VERY clear that she doesn’t “run around telling customers prices.” This is when my whole perspective had changed. Such awful customer service, I will NEVER be going back, and that’s something that I will be making VERY clear as well. Read Less