Recommended by a colleague, and since I am forever searching for a perfect mani/pedi services and product, I decided to pop in and give this place a try. First week, an amazing regular manicure done b... Read More
Recommended by a colleague, and since I am forever searching for a perfect mani/pedi services and product, I decided to pop in and give this place a try. First week, an amazing regular manicure done by Vy. I decided to come back and made an online appointment through their website, requesting Vy as the tech. I showed up next week (on time), only to be told the following excuses while scrambling to find the apparently missing Vy: 1. "Vy is never on time anyway, she gets the appt notifications but doesn't check them," 2. "Did you really want Vy in particular though?," 3. "Vy isnt picking up her phone, so come back at 2 PM, shell be here then."Hey, Kim and the rest of the crew at Gables Nails: why bother having an appointment system at all if your techs won't honor the appointments?? If I request a specific person for my service, barring an emergency or other explainable reason, I want THAT person for my services. Fairly simple. Hugely disappointed after that first, basically perfect experience and the incredible inconsideration and a waste of time that followed. Was hoping to become a regular customer. Read Less