I am so glad I am justified by seeing all the negative reviews for this salon. I went here many years ago & had a strange experience from the owner who did my facial, to the man running the front desk, to the pedicurist who cut my toe. Back then, doing reviews of businesses was not yet popular on the internet yet, so I was the 1st to do a review on my experience @ Bella Michelle Day Spa via Spa Finder as well as Yahoo reviews. The owner responded to my bad reviews unprofessionally & weeks later a crapload of new 5 star reviews suddenly appeared for Bella Michelle Day Spa. I knew it was her. Duh! So again, seeing these reviews years later just gives me a giggle & a chuckle & one hell of a laugh. Serves ya right you poor poor thing! *insert middle finger* Read Less

Only the second time going here but seriously the best massage, facial and pedicure I have ever received both times. Book a massage ! You deserve it ! The ambiance is really great. Can’t say enough great things. I’ll definitely be back. Read Less

My experience at Bella Michelle Day Spa was nothing but pleasant, and high quality.  I called the morning of to see if they had a last minute basic pedicure appointment in time for the weekend, and they were able to accomodate me with a late afternoon slot right after work.  The gentleman I spoke to on the phone was pleasant, and indicated to me that they were located behind the McDonald's in an office building which was helpful.  When I arrived, soft music was playing and the lights were dim - providing that initial reaxing atmosphere.  I was greeted warmly, and asked if I wanted a glass of wine or water.  I was delivered a full glass of white wine, which was a very nice added touch after this hectic week!  After filling out some paperwork, which was a little unusual for a pedicure, I was immediately taken back to the nail room and introduced to my technician.  However, it was nice to hear she had reviewed the paperwork and it was good to set expectations for styles, colors, and any things I didn't want/like from the beginning.  Vera was FABULOUS, and I couldn't be happier with my pedicure!!  I've been to many salons and spas, and this is one of the best pedicures I've had.  She was easy to communicate with, listened to my concerns with a foot injury, and adjusted her treatments accordingly.  I was in no pain the entire time, and she didn't dig into the sides of my nails or trim too short.  The best highlight was the new massage chair, which I wish I had turned on at the start of the treatment.  This chair is legit!  There are plenty of "massage" chairs out there that simply buzz your back.  This honestly felt like someone was kneading all my sore spots with decent force.  I would pay just to sit for 10 minutes in that chair and relax.  At the end, I checked out and paid.  A 20% tip was included in the price, but I was asked if I wanted to change it before my card was run.  I was not pressured into any sale of items, and was asked to provide a review online about my experience.  I think the owners are listening to previous clients, and working hard to change any previous issues.  I will definitely be back for Vera's service! Read Less

I wrote this email after a visit to Bella.  They never responded to me and when I called to discuss this with the owner, she didn't want to hear about it, claims she never saw the email and did not see the point in me resending it.  She also said it was my fault for not calling back, even though it was Saturday evening and they were closed at the time.  She said "I don't live in the email world", so, you should make sure ignore the email address on their webpage and she also told me that "what goes around comes around".  So, here is my email which she refused to read (or maybe just ignored) before she told me off.  DON'T GO HERE, DON'T WASTE YOUR MONEY, THE SERVICES PERFORMED TURNED OUT TO BE GARBAGE AND THE OWNER DOESN'T CARE."  My mom and I came in today for pedicures at your spa.  I have attached pictures of our pedicures taken just a few minutes ago.  As you can see, her polish has become pitted and wrinkled and she did absolutely nothing to mess it up.  In fact, she still had her toe separators on up until a few minutes ago, it just dried this way.  She is leaving in the morning to go overseas on a month long trip, and I was trying to treat her to a nice pedicure at a "nice" place and now she has a garbage polish job that we don't have time to fix.  Our experience while at your spa was less than perfect.  We had hour long appointments set for 2:30 with the understanding that we would be out for sure by 4 as we needed to get to dinner.  Our pedicures started over 30 minutes late and we did not leave until after 4:15.There was also some issue with communication or attitude with the lady doing my pedicure when I asked for her to shorten my nails.  I do understand that she was deaf, and I was willing to work with her, but she was "having a rough day" and seemed to be quite unhappy with me before we even started. Other than me needing to get Vera to fix the corner of my right big toe before I left, my pedicure seems to have turned out pretty well compared to my mom's.I am SEVERELY disappointed with this experience.  How can you charge someone $156 for two pedicures and then expect them to be OK with this, our first and probably only visit to Bella.You can void the gift certificate that you gave me and refund my money in full.  There is no way I should have to pay for this.  We could've gone to a much cheaper establishment and it wouldn't have been any worse."I attached pictures to the email, but can't see where I can do that here, so, I'd be happy to share if you're interested.Here's a link to my facebook post with pictures:facebook.com/doreenmari/… Read Less

All I can say is WOW!!! I wish I lived in Fla. as I was just visiting, but what a pleasant surprise. I have been to other Spas and never received such great treatment. The music alone was so relaxing.. The facial made me glow and feel 10..yes TEN years younger. I had the privilege of having the owner Michelle so this was a bonus! The mud wrap was awesome and the massage over the top..I explained I can't have deep tissue and I got just what I needed..Thank you Bella Michelle.....your hands are a gift from God...Looking forward to my next trip to Clearwater..I know where I'm headed first!!! I bought the Murad tinted moisturizer with sunscreen that I absolutely love and the line of Syence products..I'm 61 and I'm guessed to be in my 40's...Thank you Thank you Thank you Read Less

Weird experience is right. We went to Clearwater for girls trip 4 of us from different parts of the US major cities all of us and we are very familiar with spas and their practices. We had great massages; the therapists are excellent however beware that the prices are expensive and the gratuity is already tacked on. 20% which is fine but typically I would like to tip AFTER the service and speaking of after the service that's when i like to pay too.  We scheduled two days of service and we were told on day one that we needed to pay for all in advance - our second spa day was 5 days after the first. We agreed to pay.  After we got back to our senses we checked our bills $600 got three services for me $900 for one of my friends- way more than we have ever spent/ this is year 13 of girls trip - we have done Chicago Denver Dallas Vegas and have hit good if not great day spas- just saying pretty pricey!We tried to cancel a service 4 days prior well within the 24 hour cancellation and we were told that we could not. I insisted and was told no refund just gift certificate. I agreed as we had a late arrival and she was to receive a service; I would just apply to her massage no big deal right? I was then informed that gift receipts were not transferable!!! It was s GIFT receipt. The owner of the spa did back down but not until I exited the spa in the middle of my service and threatened to call my bank to cancel transaction. This spa is nice but beware the back alley shadiness and the used car salesman tactics. Read Less

Absolutely horrible!  The "spa" is in a executive park and very hard to find - I kept thinking we were in the wrong place. The inside is extremely small and the locker rooms consist of 6 small lockers mounted to a hallway wall next to the 1 stall bathroom.  I took my niece there for her birthday after reading some great reviews and wasted a lot of money.  The massage was okay although an up charge of $30 to have peppermint oil versus lotion was quite unreasonable. The lights were barely dimmed and during the session one of the receptionists slipped a piece of paper under the door telling the therapist to finish at a certain time. The same thing happened to my niece. There was no take your time and have some water. It was, "I'm done" and they flip the lights on. Next we finally got to change into robes and then got manicures. Great view of a parking lot and some complimentary champagne that was flat. From the start, my technician's hands shook the entire time and I ended up with streaky polish and even with 2 coats had missing spots on most nails with no polish. Then the "ice cream" pedicure which consisted of a bath salt fizz ball and hardly any massage. Shaky hands again and more streaked polish. Twice while getting our mani/pedi a receptionist came in to tell the technicians that they needed to hurry up as they had another appointment. So much for relaxing!  So $450 later we walked out and headed out very disgusted.  You can, and I did the very next day, go to a strip center and got a $45 mani/pedi that is 10x the quality. I've been to some amazing places and if I could give a zero I would. To end, as I was backing out of my parking space I ran over something. My niece got out and found what remained of a glass pipe (yes the one you smoke out of). Calling this a spa is a huge stretch and the prices are in line with a Ritz Carlton spa but none of the quality in service or product. Do NOT waste your time or money. Read Less

I've decided I want to stop acrylic nails and was looking for a gel nail alternative that my sister in Canada highly suggested.  It's not all that easy to determine which product is better and after being told that the woman who does the Bio Gel was off for a month, they suggested that the gel would work great.  After having 3 fall off, I couldn't wait any longer.    A little out of the way as far as frontage, but it was explained to me over the phone before I got there. Very friendly greeting, tour of the facilities and finally where the mani was to be done.  A lovely girl ( I didn't get her name but she is deaf) did my manicure, fixed all the botched work from 2 other salons and I came out very very happy.  My nails are shorter then they have been in 8 years, but it's my natural nail, the colour is gorgeous and I can say it's the best experience at a spa I've had in my 3 years living here.  I will be back for sure!!! Read Less

This ranks among the worst spa experiences that I've ever had. There are a ton of positive online reviews for this spa, which is why I decided to go here. Frankly, after my visit, I suspect most of those reviews are not real. The first odd thing that this spa does is take your credit card information prior to your first appointment--in case you don't follow their cancellation policy. That is not a sign of a reputable spa. Reputable facilities cater to their clients and they know that things sometimes come up and clients can't make it.  Anyway, I had no problem arriving on time, but it should have been a red flag. From the moment I first walked into the spa, everything was a big sales pitch. A gentleman showed me around the entire spa and talked about all of the wonderful treatments they provide. It is a beautiful, clean facility, but the tour felt too much like an over-the-top sales pitch. I had scheduled a facial, and Michelle, the owner, was the esthetician that performed my treatment.  I was not impressed with her at all. My main concern with my skin is acne.  I've been working with a dermatologist on getting it under control and after getting an IPL laser treatment a few months ago, it is much improved.  To be fair, I shared with Michelle that I'm not 100% happy with the results because I obviously want the acne completely gone (it's about 95% gone). Michelle focused on telling me why everything the dermatologist has done and recommended is incorrect. She seemed to overlook the fact that my skin is much improved at this point.  I mostly need continuing maintenance of some kind. I had originally planned on getting an oxygen facial, but Michelle talked me into upgrading to an acne facial with the oxygen as an add-on.  She was very unorganized during the treatment, although she did apologize and mention that she had to keep leaving the room for supplies because the last esthetician who had used the room did not put them back.  I've had many facials in the past and there was absolutely nothing special or unique about this one to justify the final price of $175. The "facial" consisted of a quick clean (and I mean quick!), steam, painful extractions (she really dug into me), the mask (I was left alone in the room for a long time for this), removal of the mask (which was again quick and rushed), and then the oxygen and LED light.  There was nothing soothing or relaxing about her technique or the entire experience. After the facial, Michelle spent quite a bit of time trying to sell me a $375 product line because the results of my facial would be "ruined" if I didn't buy it.  In spite of the fact that I told her that I had just spent a significant amount of money on products that my derm had recommended.  Michelle definitely used a high pressure sales technique, but I resisted. I had told her that ingredients are important to me and she showed me the "active ingredients", which make the products look great. After doing my own research though, the products are no more natural than anything else. Also, you can purchase them online for much less. Michelle didn't stop there though. She also tried to sell me her mineral makeup line and SPF sunscreen, even though I told her that I was completely satisfied with the high quality products that I currently use. Without even knowing the brands, she tried to discredit the products and tell me that they probably weren't high quality.  Also, she tried to use the technique of playing on people's insecurities, which I found to be a huge turnoff. I'm almost 30 and I know that I do have some sun damage. But I'm frequently carded and told that I look like a student still, so my skin can't look all that bad. Michelle mentioned that she could fix up my undereye area, as I'm starting to get some wrinkles.  Even if there is truth in this, I didn't care for her approach. The results of the facial are disappointing. My skin looks worse at this point, since I did breakout in spite of using samples of the product that Michelle promised would not cause my skin to breakout. For $175 (plus the tip that I graciously gave even though she didn't deserve it), I would expect my skin to look phenomenal. I've had better results with $50 facials. I can't recommend this spa based on my experience and I won't be going back. Read Less

My experience at Bella Michelle Day Spa was fabulous! I had some new fine lines appear on my forehead that I needed to get rid of ! Figured I'd opt for the natural way verses Botox . Everyone had been raving about Michelle's facials so I requested her to do mine. She performed a beauty pass treatment which is a machine that tightens your skin and does what like a mini face lift would do. It feels good and It helps with wrinkles and activates collagen. It made such a difference . If More woman knew about this they would be doing this instead of realSurgery or Botox.  I wish I lived in Florida so I could do this all the time here. My skin came out glowing less rough with the fine less pronounced smoothed out and less noticeable.I also did the microdermabrasion which I love for exfoliating dead skin and just giving that fresh face look. I also did gel nails . My nails break easy and also grow very long . So I was very impressed when Michelle added a Hardner to my nails before the gel, called structure. My nails lasted and for the first time didn't break ! I wish more nail salons would offer this as I had to go around every where asking for "structure/ gel Hardner" The spa is gorgeous! I bought an amazing lip plumper that lights up and has a mirror and some eyelash enhance that helps your lashes grow . Both products worked and I was very pleased . Next time I go I plan on doing the PomPower facial which is especially for black heads .  Michelle also did performExtractions on my black heads which helped my skin look clear and clean. The steamFeels so good as well and is really good for your skin and  I will continue to do the beauty pass face lift as I love the youthful glow my skin had after! I can't believe after One treatment my fines lines were already smoother and less noticeable . It also helps stimulate collagen production!Tips: when you go request michelle !  And if you want to relax during your facial and not be talk to just mention how excited you are to close your eyes and shut down ! It worked for me! I fellAsleep during my facial, as I was getting a nice mini scalp, shoulder and neck massage and woke up with glowing skin! Being a model in Los Angeles a healthy glow is a must! Ohh how I can't wait for my next trip to Fla!!!!!!! I will repeat the gel nails, beauty pass and microdermabrasion and try the Pom power facial . Read Less

I'm writing this review after 2 weeks because I'm still disappointed by my experience at this spa. I was a first time customer and stated on my form that the reason for my facial was for relaxation. I hardly ever get days off so I was beyond thrilled to have the rare opportunity for a facial. I booked the 69 dollar basic facial and waited about 30 minutes before I was taken into the facial room. The esthetician, after examining my skin, stated that I would benefit from the oil control facial which was twice the price. When I asked about the differences between facial regimens she stated, and I quote "The 69 dollar facial is basically fluff and doesn't do anything."  Against my better judgement, I decided for the more expensive regimen. It started with a mask application and steam that was to stay on for 10 minutes. After application, the aesthetician left the room. Now, I've traveled extensively and have been to numerous day spas around the country so I was extremely surprised that instead of a hand massage, scalp massage, etc that the esthetician just left the room. When she returned, she slapped on some more serums and started trying to sell me these products. I was obviously disinterested in talking because I was trying to relax; however she just kept talking and even brought in products for me to buy at the end of my service. I left Bella Michelle with this extremely disappointed feeling that I grossly overpaid for a subpar service that didn't afford me the opportunity to relax. Not to mention that my face felt so horrible and tight that I washed off the product the second I got home. When people at work asked me what I did on my day off, the only thing I could say was,  "I had an absolutely horrible facial at Bella Michelle." Read Less

I have to say this was the strangest spa experience I have ever had. I went to this spa based on the consistently good reviews it has online.First, the attitude of the man who answered when I called for an appointment. He bordered on being rude. I called to ask if they had any appointments open for January 3rd. He put me on hold before answering my question, then when he came back on the phone he brusquely asked for my credit card information - BEFORE WE EVEN SCHEDULED AN APPOINTMENT. That tells me that he doesn't care about me, the customer. He only cares about getting money. I should have hung up right then, but since it is the holidays and most places are booked, I took the appointment.I arrived 10 minutes prior to my appointment, but wasted most of that time driving around trying to find out WHERE exactly this spa is. It is tucked away in the very back amidst 10 - 15 other businesses, behind a McDonald's. It would have been nice if the guy on the phone had mentioned this and given me the building/office number, given that I was a first time customer.When I arrived at my appointment I was a little ticked off that I had to wander around before finding the place, but was greeted by a pleasant receptionist. The owner - Michelle - came out and introduced herself while I was filling out paperwork. After looking at my skin she recommended I get a Pom facial for acne, and I agreed. As I was being taken back to the facial room, the receptionist told me that the person who was to perform the facial is deaf. I was very surprised but glad she told me.The girl who did the facial was nice, but unfortunately she misunderstood what type of facial I was supposed to get, and gave me one that is not effective for acne prone skin like mine. At the end of the facial, the owner asked me how it was and I answered honestly. She was very surprised at how it turned out and she spent the next hour giving me the correct facial that I had requested. She was very apologetic about the mistake, and I do appreciate that she took the time to correct it, but it was a very odd and uncomfortable experience.Michelle is very knowledgeable about skin care, attentive to your skin's needs, and skilled at what she does. I just wish my original appointment had been with her!I ended up buying a couple of the products she used on my skin, and she threw in a couple little freebies. One thing though - when I got home I realized she had given me a sample of the cleanser I had bought. When she was giving me the sales pitch (which is to be expected no matter what spa you go to), I told her that I like to sample products before I invest a lot of money in a line of product. She told me that she didn't have any samples to give me... this is obviously not true, since she threw in a sample of the product I bought.Overall, it was a very weird experience for me, and I'm not sure if I will go back. Read Less