Beautiful nails.. some staff can be snobby, but most are fun and welcoming. Place to go if you want fun nails that last. Highly recommended appointment. I've never been successful trying for a walk-in appointment. Read Less

Made appointment for not only Gel Toes but a haircut as well with the same stylist. Made it three weeks ago and got there today 10 minutes early. Picked out my nail color after checking in and after sitting for about 15 minutes, realized that my stylist was just starting to put foils in a head of long hair!!! I know how long it takes for foils...My Time is valuable and I drove up to Gulf Coast from Naples, the Receptionist never bothered to say she was running late. So I left and will never try them again, this is the second time I have had lousy service from them!! I would not recommend them to anyone. Read Less

Very great experience. Helped me out of my comfort zone. Gave me a great new style. I left the salon feeling fabulous all day. Got compliments from friends and strangers. Highly recommended and they will get my repeat business Read Less

Very great experience. Helped me out of my comfort zone. Gave me a great new style. I left the salon feeling fabulous all day. Got compliments from friends and strangers. Highly recommended and they will get my repeat business Read Less

My first time at this location was Tuesday, December 19, 2017 and Cassandra gave me a Shellac manicure and a regular pedicure. Cassandra was down to earth, friendly, warm and professional. No doubt that I will be back to see Cassandra. I prefer this location over the Del Prado location. 1000% Read Less

The only bad thing I have to say is i don’t think it’s fair you cannot purchase from their backstage website unless you are licensed I went to nursing school and being told you can’t have something is truly discouraging am I only allowed to have one love in my life? Read Less

I have been getting my nails done for over a year now at profiles. I have had nothing but an amazing experience. Quality work at a good price. You pay for what you get. I was going to other nail salons in the area and the acrylic nails were peeling off. I can go 3-4 weeks between fills and no lifting or any issues. Maddison does my nails and I always get so many compliments on them. Cannot recommend enough! Read Less

Carley is the best!! She is the only person i will let do my hair. She always knows what colors to use to acheive what i want and it comes out beautiful every time! The atmosphere of the salon is inviting and calm. Everyone is always so nice and accommodating. Highly recommend for ANY service. Read Less

Awesome place to get your nails done!! Always service with a smile. Michele does my nails, I get so many compliments. Great experience, every time- will not go anywhere else. All the ladies are great, connect with one today, you'll be glad you did. ❤️ 💅🏻 Read Less

I have been coming to this location since April of this year (2017) for nail services. I came in with low expectations based on my experience at another location in Lee county. However not only were my expectations exceeded, they continue to exceed every single time I come in. Sam, the receptionist, is an absolute sweet heart. She is always sure to great you by name at the door and offer you a beverage. Then after your service she ALWAYS asks to see and will tell you that your choice is beautiful. It's not something she just says, she seriously enjoys seeing the nail art created. I have had several "techs" work on me and I have never been dissatisfied with anyone. All in all everyone is on basically the same skill level and will do everything to make you happy, even if it isn't their strong suit. Melanie is amazing, she is the one I always request. She has learned what I like and is always ready for me to challenge her to work with different designs and multiple colored nails. I can't imagine another place I would want to go to for beautification! :D Read Less

I will never again go to another salon. The staff here is amazing and they always make you feel like family. I usually ask for Melanie, she is a perfectionist and always does the best job! I love it here and I'm always satisfied Read Less

Profiles has definitely step there game up. Great service to hospitality and made a lot of changes to the inside. Also see Melanie who I see for nails she is amazing at what she does. So highly recommend profiles to everyone. Read Less

Do not go there for any haircut !!!  Ally - the hair stylist  was not professional  whatsoever! I told her that I want to cut just  a little bit of hair , Just give it a style and she was like ok , ok. But during the process I saw how much she cut , I started  getting upset and told her please do not cut that much. Instead Of following  what i say , she was getting angry , and neurotically brushing my hair , so painfully!  And kept repeating I told you this particular  hair cut will he short , I told you , I Told you....... Just like that !! Rude !!! which I just asked my hair to v shape and keep the length!!!!! I Was SHocked!!!!!!   I do not ever leave a bad review but I could not ignore unprofessionalism.  I also left a good tip , I did not want to ve rude , but she did not deserve . Read Less

Love this place! Was greeted the second I walked in the door by a very warm and welcoming staff. Offered a drink while I waited to be taken back by my stylist, and even again while I was under the dryer. My stylist Jessica was awesome as well. Great job on the cut and highlights. Will definitely be going back here soon! Very good prices as well. Read Less

This is the only place to go for amazing service and high quality nails, hair, and products. Lianet is such a talented, creative, passionate, and professional breath of fresh air. She takes an idea and turns it into a well executed masterpiece. The quality this salon produces is unlike any other, they aren't over priced either. The atmosphere and overall ambience makes this such a relaxing and fun place to go any day of the week. Read Less

You may want to update your hours on the door and in web searches. No one here at 8:49 when it says 8AM everywhere else. Waste of an early trip. Then another girl outside waiting  says- "They'll been in around 9, they're very lax about opening up on Saturday" What?!-Mrs B Read Less

Shanna has been expertly doing my nails for at least 12 years. She is the best! I NEVER have a nail break and I am very hard on my hands/ nails. She is extremely professional and sweet and I consider her to be a friend that I can share my personal life with.  :) I will be her customer as long as she is in the business! I drive from South Fort Myers to the Cape bypassing at least 20 nail salons to see her. Tracy, one of the owners, is awesome and is there everyday overseeing her business and booking appointments. I'm sure this is one of the reasons the salon is so successful. You girls rock! See ya in 2 weeks! Read Less

I absolutely love this salon! I don't know why there are bad reviews! The girls all make you feel like it's always a girls day! They are all so nice and welcoming and Dana does an amazing job on my hair! I would never go anywhere else! Read Less

Though the customer service was good, the facility was disgusting. There were noticeable nail shavings every where. They clearly do not clean up their station after finishing with the customer. Nails came out okay, totally unimpressed. I will not be returning to that location in the future. Read Less

I used to be a regular after having to work through MANY nail techs to find a decent one. Now back for a manicure n gel nails....no manicure, ooops were sorry, and gel polish that pooled at my cuticles and looks tacky for only $35 what a rip off. My daughters' "kid" manicure cost $20 and her polish has all come off after only days and for that $20 all she got was a few of her cuticles pushed back n her nails filed.....don't waste your money! Read Less

I really have nothing good to say about ProFiles. I have been to the location on Del Prado as well, and it isn't any better. I was kept waiting almost 20 minutes past my appointment time. I understand running a few minutes behind, but what's the point of making an appointment if you can't keep somewhat on time?I had my gel manicure removed and the nail tech said "Alright you're all finished", and I looked at my hands to see a mess. The lengths weren't similar and she didn't bother trying to file away the residue or make them look vaguely presentable. When I went to pay, the receptionist didn't know the price of my service. My nail tech said "It's $30", when their website clearly says $15 for gel polish removal. I told her as much, to which she replied with a dirty look and a sigh and said "Fine charge her $15." The receptionist then asked me if I wanted to leave a tip on my card while my nail tech was standing right there. I felt very uncomfortable, as I didn't want to tip after the poor service and attempt at overcharging me, but I felt put on the spot. I will not be returning to any ProFiles location, ever. Poor customer service and their facilities are filthy! Read Less