Went fory daughter to get her tips dyed purple. After the stylist and I talked we realized that the color wouldn't show unless we lightened the hair first. That meant that the color would have then been permenant which my daughter did not want. So... We ended up leaving without anything done. But, the stylist was great at explaining everything and just charged me for the product that had been prepared Read Less

Swank is positively fabulous... Been coming off and on for a couple of years now... Environment is lovely... But my stylist Schantel... Lady can do THE HAIR... Only if I move out of state how can I move them with me or take plane every time I need something done and I don't even do planes. Lol. The place and people are awesome though... Check them out...I think my favorite thing about this place is that it's a multicultural salon... All are welcome and there is someone here that will know how to work your hair regardless of texture plus you can tell your stylist to create and have fun and they will not disappoint. Love this place.💆💇😍😘 Read Less

Trish was great! She gave my hair a recharge with a deep conditioning and even added a peppermint treatment to help my itchy scalp. The salon is nice and clean, easy to locate, and staff is friendly. Trish was able to get me in on time and didn't overbook. Great experience and my hair looks and feels good. Read Less

My color was in severe need of help, as I had a job interview the same day. Eryca was so gracious and worked me in. My color and highlights are awesome! Love this place! SO glad to find a stylist that is experienced and not pushy!! Read Less

This salon is very busy.  The parking at this location is a mess! I always have to park all the way down by the home builder. There needs to be designated spots for the salon, jets pizza customers etc.  Also stylists should be courteous and park away from the building and leave close spots for clients. Seems like each time I have been there there is never enough seating in the lobby too. Never a receptionist at the counter either. Its great that they have a thriving salon but they should pay closer attention to client needs. I have seen Tina for color and cuts. She is not one of these sophisticated stylists, a little rough around the edges. Color is ok but cuts are not very good. And for just being ok I cannot justify what she charges. Read Less

Oh gosh where to start? I've been to this salon a few times and never had an issue...friendly staff, cute salon, and great atmosphere. However, when I recently scheduled a cut and color I was surprised by the overall bizarre experience. I showed a picture of a balayage look to "Cesar" with a brunette base color and honey blonde, natural highlights around the face. he immediately began foiling my hair at the roots and put me under the heat, all to forget about me and let the color sit too long. I wanted to achieve a natural, bo-ho ish brunette look and came out bleach blonde, no joke. I was so disappointed. The website states that they are all professionals who specialize in color and keep up with the latest trends. WHAT a joke! When I showed Cesar the picture, he never even mentioned balayage! The stylist did not take the time for this so called "consultation" they state they do on their website. The job was rushed and half-ass. When I communicated my concerns with the owner a few hours after, all she could say was that she would add low lights. Ew? Why? Just to make my hair look even streakier? This woman does not know what she is doing! It was not until I called the salon, texted the salon, and emailed the salon the following day did I get a response from the owner, Tina. If I had a client who was dissatisfied, getting them in to correct the issue would be my first priority. This woman has no answering service to take calls, nothing. I was so blown away that I called and did not receive a return call that I just went into the salon that evening to get my money back. Tina called me a liar and claimed she never saw the picture of the desired look. Both her and the stylist, Cesar, saw the picture. He saw the picture when he started the job and Tina saw the picture when she when she approached me under the heat lamp. I mean, it was literally the next day that I confronted her. As if I forgot what happened?....like I said, bizarre. She was so much more concerned with proving her point, talking over me, arguing with me when I asked her repeatedly to calm down....than simply providing quality service and correcting the issue. There was no two way conversation. She just kept talking over me. I asked her to calm down in front of my child and she did not even listen. She kept trying to back peddle...stating things like why didn't you say something when he was doing it? (I texted her two hours later) and oh you never showed me the picture! than simply correcting the issue. it was insane. I was so frustrated and riled up I finally just said "just give me my effing refund so I can leave!" she took the fact that I used a cuss word as an opportunity to threaten to call the police. Like are we in middle school? she caused a huge scene in front of clients and left me so shaken up by her tacky and trashy behavior, I was left in tears. Even one of her own stylists consoled me and gave me her card, stating she understood and was leaving the salon. Overall, horrible customer service. They are so basic. They are not trendy or professional. Just because they have little flimsy licenses pasted on their faux brick wallpaper (lol ew) doesn't mean they know what they are doing. At the end of the day, I got my money back, and she well....caused a huge scene and surely lost clients. Like I said...tacky. This could have all been solved with a simple follow up....a prospective date to correct the color, any outreach showing genuine concern. This was not the case. Following up via text the next day after my many attempts at contacting the salon is so unprofessional. Did I not deserve a call back? Continuing to claim my texts weren't going through. Hello...pick up a phone. People these days! She has even gone as far as to put my picture up on facebook, warning other stylists about me. This means that the owner, Tina Brown, sought out my Facebook profile, saved my picture, and uploaded it to a FB board of stylists in the Brandon area. She claimed she had footage of me causing  a scene. Curious about this footage lol...what? of me standing there with my daughter on my hip? Attempting to converse with a completely delusion and irrational person. A person who is so worried about defending her lousy stylist than correcting a bad dye job.  So threatening, I'm sure. I emailed her to take down the picture and of course, no reply. I am disgusted......I think it all comes down to character and education. she came off real bottom of the barrel...low class.... Read Less

I come here to see Jeni for nails! She is really the best! Friendliest gal and also makes sure your shellac lasts up to 3 weeks or more! Ive gone to local nail shops (ie the usual pink and white shops) but they start peeling off in a few days - not the case at Swank! You can also check out their hair stylists and estheticians all under one roof!A comfortable homey feel with great service. Read Less

After getting a terrible cheap haircut a month ago, I decided to cough up the money & find a good salon to call my home for hair. My stylist was Karen, and she's great! Right away, she commented on the things I didn't like about my hair from the last trim. We were definitely on the same page! She understands me & my hair! Read Less

I was referred here by a friend because I was looking for a new stylist. She told me I should go see Abby. LOVE HER!!!! Wow...she did a GREAT job on my hair and I am super picky! I mean, I bring my own flat iron if that tells you something!! Read Less