I went in Thursday afternoon last week for a full set with gel, a pedicure (I even got the one that cost extra that came with a beverage, still haven't received that beverage now that I think of it), ... Read More
I went in Thursday afternoon last week for a full set with gel, a pedicure (I even got the one that cost extra that came with a beverage, still haven't received that beverage now that I think of it), and some waxing, around $100 in services. When the man told the woman that she was to do my nails she literally started slamming stuff around in a huff, having a silent hissy fit as though she couldn't be bothered to do her job. I told her I wanted a full set with gel, white polish, that I am a really bad nail biter and I am trying to quit, but I need them short, round, and low key so I don't hurt myself. I have had short and round many times without issues. She didn't acknowledge my request and she (not so gently) took my hand and started applying acrylics, she made a rude comment almost in annoyance at how short my nails were, I reiterated I'm a nail biter and trying to quit. She then chose acrylics that are too wide for my fingers, I thought maybe she was going to shape them or something so I didn't need to worry. She then starts cutting them, she not once asked what I wanted so I reminded her "short and round". It took 4 clips of her saying "is that okay?" And me saying "no, literally right at my fingertips" and pointing to exactly how long I wanted them for me to give up and say "that's fine. I'll just live with this length. I reminded her that I want round, she informs me round will not be possible on this length (my nails are AT LEAST a quarter inch from the ends of my tips, and again, I've had them shorter and round, I know it's possible). I tell her "whatever. Fine. Just finish". She then tells me the white would look ugly and chose a different color for me. I hate everything about my nails and that was a very rare treat for me, it's not often I have time or money to treat myself, and this place destroyed the entire experience, and I'm going to have to pay more to have them fixed once I actually have free time and extra money to do so, until then I get to walk around with long nails that are impossible for me to work with, that are embarrassingly crooked, kind of bubbly, and just plain ugly. I thought maybe she didn't feel well, I know I can't be pleasant when I'm sick, but then she started laughing it up with a coworker sitting next to us folding paper towels (speaking of, she used one of the clean paper towels without removing it from the stack of clean paper towels). She didn't do my pedicure, the lady who did my pedicure was lovely, but I met up with this rude woman again for my waxing, she was less rude at this point but the sour taste was already in my mouth. In retrospect, I regret staying and letting her finish, and I regret paying, but I will NEVER come back. It's unfortunate because everyone else there was incredibly friendly, this woman ruined the entire establishment for me.UPDATE! It's been less than a week and one already popped off. Didn't even feel it, and if you know acrylics you know that it hurts like a mother when you rip one off so soon after getting them. Terrible!!!!!!! Read Less