I will literally never come here again. The owner of this shop did my full set and it looks atrocious. The acrylic is super lumpy and looks sloppy, the shape and length are inconsistent, a few nails are crooked, nail beds look awful, and on top of all of that she was incredibly rude to me. While she was applying the acrylic, I let her know that it was a little too thick for my liking and asked if she could make it thinner and she responded, "No, it's supposed to be this thick." and carried on. At the end, I politely asked if she would reshape one nail because it was clearly crooked and she was so irritated that she refused to speak to me for the rest of my visit. I caught her glaring at me from across the room as I paid and left. This is only the second time I've been here. My first visit was actually great, one of the nail techs did my acrylic set and it looked great. However, after this experience, Q West Nail is a huge no from me. Read Less

I went on 1/14/2018 to get my normal pedicure, and like always, I’m asked if I want the Spa treatment, and I always say no. When I went to pay, I was told it was $33, and I asked when the price went up from $28? I’d only been there 4 weeks before, so was curious. The employee said I had my nails buffed. I stated that it was always included for $28. She back tracked her words a couple of times, and said I was right. I could see that she was trying to charge more. Needless to say, no tip, and I won’t go back. I was not happy about the lying. Not a good way to deal with a customer of many years. Read Less

Q-West recently changed hands after a long time with same owners. I’ll admit that The transition was a bit bumpy at first but they have now hit their stride. It’s a welcoming place and I’ve only always gotten good service. I always recommend it to my friends. A good steady place in the neighborhood. Read Less

I came here for a pedicure with a friend - not normally a huge fan of pedis, but my friend loves them and I wanted to spend time with her. We came on a late Saturday morning, and I was pleasantly surprised to see both manicure and pedicure seats available.I wasn't a fan of my pedicure because it was incredibly quick; I felt the pedicurist (a man) was definitely rushing, despite there being no customers waiting. The foot scrub was literally 30 seconds for both feet and my entire pedicure less then 20 minutes. I chose a nude color for my polish and it turned out splotchy because it was so light. Not a major deal because it's on my toes not fingers, but I expect more for a $30 pedicure. My friend's was better - her pedicurist took more time and her polish color was more even. Overall, I don't think this experience was any better than doing my own nails and I won't return. Read Less