I waited a week to post this review to cool down and see if it really needed to be written or if I was just mad. Now I've had some time to think, it definitely needs to be written. The moral of this s... Read More
I waited a week to post this review to cool down and see if it really needed to be written or if I was just mad. Now I've had some time to think, it definitely needs to be written. The moral of this story is DO NOT GO TO THIS SALON FOR POWDER NAILS. If you would like to learn why, please read on.I was visiting DC from Arizona and had an SNS dip manicure from a salon in Arizona. I was hoping I could hold out until I got back but the nails starting lifting so I found this place and called to see if they could get me in on short notice. Amy said to come in at 3. I got there right at 3 and she was working on another client which was fine because I knew I would have to get my dip nails removed first. Her (I assume) daughter worked on taking off my existing dip nails, but it wasn't working fast enough for Amy so she just ended up soaking my nails (and fingers) in acetone for about half an hour which super dried out my skin. The next part was pretty normal. Amy dremeled and prepped my nails and did the dip manicure just like I'm used to having it done. Right before the top coat, she had me go wash my hands. I washed my hands with the soap by the sink and came and sat back down. She did a top coat on it which didn't dry immediately. She had me put my nails in front of a little fan at her station and waited and waited and waited. The nails still looked sticky and weren't dry at all after quite a while. Amy at first blamed me, saying that I shouldn't have used soap. (She didn't tell me not to, and I always use soap at the other salon I go to.) She dremeled off the top coat, cut up my fingers then tried again. This time she sent me to sit at the drying station and came by and checked on me every ten minutes or so. They still weren't drying. Amy starting panicking and called one of her "friends" to ask her advice. They talked in Chinese for a while (so I don't know what they said) and then she grabbed me and dremeled off the top coat again, cutting up my fingers more. She kept apologizing and saying that her friend said the top coat was wrong and she needed to use another one. She tried again with another top coat and the same thing happened again, this time she left me drying even longer. At this point I had been at the salon for two and a half hours. She asked if she could try again when it still didn't try and I told her I really needed to get going. She apologized profusely and said, "You come back tomorrow, I do for free." I made up an excuse about not being able to come back (why would I subject myself to this again?) and tried to edge my way out so I could walk to CVS, buy some acetone and clean up her mess. She then got very agitated and said "You have to pay!" and I asked "for what? You said you would do it for free tomorrow, all you did today was destroy my nails and make me bleed." She kept shaking her head and apologizing, but insisted that I pay today. Super frazzled, I just handed her my credit card, hoping to get out of there. I told her that at this point I was going to have to go get acetone and spend the rest of my night taking off these nails and I didn't understand why she was charging me money. She said she would take them off for me and apologized again. I gave up and let her take them off because I didn't want to walk in the snow to the CVS and waste my night taking off the nails. She dremeled most of the powder off and was visibly distressed (and kept talking about) about how she had cut up my fingers and made them bleed. But that didn't stop her from dremeling them down again and then dunking my bleeding hands in a bowl of stinging acetone. She charged my card for an arbitrary $10 and begged me to come back the next day so she could "do for free." I walked out into the freezing cold (it was 6:30pm at this point) with my hands bleeding and still burning from the acetone. When I got home I had to cut my nails all the way down to my fingers because she had dremeled them paper-thin and they kept bending backwards. To this day they are incredibly weak and I have scabs all over my fingers where she cut them. I'm still reeling from this experience but mostly I can't believe that Amy (the owner of the salon) charged me money for what took place there. I would seriously advise against anyone visiting this establishment but definitely don't go there for dip nails because they don't know how to do them. Read Less