I'm a Westport resident and have been  a customer of Tina for years. Fabulous manicure and pedicures. Now my family switched from another salon and love it as well. Her salon is immaculate and others are not. Read Less

I have been going here on and off for 3 years because it's right near my home, convenient and I can have a walk in eyebrow wax in 5 minutes. But Tina's (the owner) behavior is so off-putting that I will never set foot in there again. She is rude, abrupt, rough and completely unqualified to be giving waxing treatments. Several times I have ended up with her and left with wax in my hair that needed to be cut out, a painful upper lip wax I specifically said no to (she forgot!) and most recently a pathetic attempt that left both brows only half done. No one washes their hands before they treat you either. Never again! Read Less

Such spectacular service they have here! The technician see are very friendly and was able to give me quick and friendly service! They did a wonderful job on my acrylic nails giving me of nice shape and lovely design. Read Less

Yikes! The manager - Tina - is absolutely, beyond words, horrific. Do NOT go here. The people who work here are lovely, it's such a shame that they have to work for her. I feel terribly for them. I got my nails done today and watched her exchange with a customer who was unhappy with her result from the day before. Her nail had broken and she wanted a refund - she was extraordinarily kind about it. The manager yelled at her - screamed at her - and refused to admit that she was in the wrong. She even went so far as to yell at the woman, while she was leaving, that it was "your fault! not mine!" that her nail had broken, at least 20 times. Terrible service. Do not frequent! Read Less

Don't go to Tina ( the owner)for  a SNS powder gel manicure.  She pretended she knew how to do it and took 2 hours to destroy my nails.  She was even calling another nail technician on the phone whose day it was to be off - and was asking her how to do it!!!! My nails looked like asphalt.  They were bumpy.  When I said it was wrong - she said " oh no it's right" I immediately went to another salon in Fairfield and they re did it in 40 minutes and it was perfect.She also charged me $50 . !  Horrible experience .  I have been going there for regular mani and spa pedicures for years .  I won't be going back . Read Less

I went right before the holidays. Will not go back again. The gel mani I had came off the next day. So annoyed as the person didn't take off the gel I had on before properly and had to redo my hand which made me late for my next appointment. The next day I had open wounds on my hands from my nails be buffed over and again. The person also made me pay full price after taking FOREVER to do my gel manicure. Read Less

I just moved to Westport and I was looking to find the ideal place to have my nails done. I have never experienced poor customer service from an owner. I will never set foot there again. I would never recommend this place to anyone. Not worth it at all! Read Less

"Mani, pedi, pick color".  Many people believe this is Korean for "hello". In fact most of the staff at Azena are Chinese.  You will know this because they talk to each other, probably about you, in Mandarin pretty much non-stop, taking time out to talk about the spanish-speaking massage girls, who also can't understand a word.  But they're mostly good-humored gigglers, and there are a few party girls in the bunch, plus one very young looking boy who surprisingly has a few gray hairs.  Tina, the owner, believes she is a shrewd business woman, and she will tell you to your face that your eyebrows need grooming.  "Eyebrows too bushy.  Make nice shape. You need".  I have never set foot in the waxing room, nor is that on my "to-do" list.  The women who do go in emerge looking like they'd just been molested by their favorite uncle.  Another word about Tina and her hard-sell approach.  The last time she did my nails, the product was.....how shall I put this....thick enough to pave roads, past its prime, one step away from the trash can (but Tina was too cheap to put it there), and she labored to apply the product, which looked bumpy and wavy.  Shattered glass is one kind of nail look.  Bumpy and wavy is not another.  Her rationale?  "Bad for me. I make good for you."  not really.  The quiet brains of the operation, a barely audible man I assume is Tina's husband, can usually be found outside sucking back cigarettes.  The prices here must kill him.  More likely he's having them smuggled in from China.  Same cigarettes.  Much cheaper.  And then there is Michelle, a delicate little flower of a manicurist with a heart of broken glass.  Her work is the best I've seen.  She is meticulous with her nail prep.  And she can send an unwanted massage girl running back to Nicaragua with a mere glance (the rest of her face is hidden behind a mask).  Last December I asked if she had turkey for Thanksgiving.  "Chinese don't eat turkey."  Oh really?  Chinese eat all kinds of things round-eyes would never let into their homes, let alone serve on a plate.  But they don't eat turkey?  Nonetheless, Michelle is a genius, takes pride in her work, elicits the jealousy of her boss, Tina, which Tina attempts to mask under good humor, but it's plain to see Tina would like for Michelle to meet with an untimely end in a dark alley, or baring that, get run down by a pedi-cab in Queens and have all her fingers broken. GO to Azena.  Don't go to Michelle because then she won't be free when I need her.  And tip the massage girls. Read Less