I was referred to another nail salon in West Hartford, but they were closed for some reason. So I drove up the street until I found one that was open, which unfortunately happened to be Kimmy's. Mani/Pedi was what I was looking for, and it all started out well. The nail technician did a pretty good job with my pedicure, and she was all smiles and jokes. I was having a good time. She cut my skin a little, but I was forgiving. Then the busy time must have hit, because she has an appointment come in. So I was shifted to another technician (turns out to be Kimmy herself). She rushed - which was very frustrating. I am meticulous about my nails, and any imperfection usually results in me having to totally redo my nails. Her appointment had arrived, so she was trying to get me out of the way.And all of this - for $50?!?!?! What the hell? No posted prices, I was not expecting it to be over $50 each. Yes, I used the gel nail polish, but I used the regular nail polish for toes. I was expecting it to be like $30-40, max per person.So on top of not doing a great job on my nails, they overcharged me. I will not be going here again.Also, a 12 year old girl did my sister's entire mani/pedi. She was asking questions the whole time and making mistakes. For me being rushed, hers was a snail's pace. Oh well. Read Less

I used to go there frequently for my nails but today I had the worst experience with my be eyebrows.  I specifically asked for my eyebrows to be cleaned up and not thinned.  I had recently gotten them done and just needed to have the extra removed.  I even repeated that I wanted them cleaned and I like them thick.  The woman unilaterally took it upon herself to thin them drastically.  There was no shape left.  It looks awful, like two badly drawn streaks.   To make matters worse, I was also burned, which never happens.  When I went in to say why I was disappointed, I was blown off. I am really upset and will never go back. Read Less