So I have been going to this nail salon every other week since they opened. I started with Annie who has now left and then went to Jenny the owner. Both great and both now gone as Jenny is ill.
Today... Read More
So I have been going to this nail salon every other week since they opened. I started with Annie who has now left and then went to Jenny the owner. Both great and both now gone as Jenny is ill.
Today after being treated just like the girl told who was not to come on weekends because they are busy. They discriminate, they talk about you, I'm paticular in I like same person. I like to know what I'm getting each time.
The girl today was absolutely HORRIBLE ! Spoke No english, I don't know where to begin. I had a pedicure she did my feet in 20 min. I think I had the same girl as someone on here. She's tall ,thin wears a gray mask. I had to tell her how to clean out ingrown nail, horrible massage, just a sloppy pedicure. Owner Sam was there didn't show any concern of my unhappiness, but they'll take your money!! Then onto manicure, I left before she could polish, I swear she never clipped my cuticles, she looked at them, my nails are all uneven, she was stabbing me with the tool. She went to finish this 10 min.manicure and I said aren't you going to clean under my nails, which mind you, I had been gardening and I get a clear with light pink polish. She uses the needle side to clean under my nails with no tissue.
I'm going to say this, I complained to the board of health, I said overall they are clean but I caught her (Girl in gray mask) doing a pedicure on an older woman and because they were busy used the same tools without switching them out on another customer! I almost threw up! I told Jenny but she didn't do anything about it. I then also mentioned the waxing room. They use the same stick on everyone and I had gotten a rash above my lip for a week. I used a steroid cream to get rid of. NOT OK! Told Jenny that also, they are still doing it.
It's a clean place, but as someone who goes there often, I know they don't bleach the basins, instead play on their phone all day and talk about you. Reuse everything down to paper towels.
I really liked Sam and Jenny , but they treated me like a black person who had to sit on the back of the bus after the inspector came in. (I mean no disrespect ) they would seat me down by the sink alone when theres like 10 chairs. I even said I felt discriminated against.
They didn't know I called, I was concerned for me and others and this was 2 months after I told them about what I witnessed and them doing nothing. Today was my last time there. I hope others are aware, I know some don't care, but you can catch things if not properly sterilized. I paid over $40 and left unfinished with my nails not clean under.
It's unfortunate. They said, I was one of the best clients ,money wise, as I was consistent , I have a feeling they will go down hill without Jenny. They have lost my $225 a month. Read Less