This is a lovely little nail spa. Usually, I am very leery when it comes to nail spas and the cleanliness of the equipment and facility (being a nurse). Paradise Nails is very adherant to their sanitization and sterilization process. I observe as they clean the pedicure baths between clients; they literally remove the jet covers and clean inside them (as this is where most bacteria lingers). They have a multi-step sanitziatin process for their pedicure tubs, and do a very good job at it! They are also extremely organized when it comes to using only sterilized or new equipment for each manicure and pedicure, and have never once confused trays or reused disposable equipment between clients (as I have seen happen at other nail salons). They clean each nail polish applicator between clients as well. Their facility is clean, modern, extremely organized, and bright! Most of all they are friendly, accommodating, and do a beautiful job! Read Less

This nail salon is very clean and the ladies who do the manicures and pedicures are very nice and hard-working.  I have shown up there an hour before close on several occasions and was always accommodated. The reason for four stars: I do not care for the woman who sits at the front desk when you walk in. She is the owner's (or owner's son's) girlfriend and always has a frown on her face.  Additionally, I have seen two disputes between her and the staff while I have been in the salon.  She doesn't appear to treat them with respect which is a shame because they are the ones who do all the work while she just sits there staring at her phone. Read Less

leo has been doing my nails for the last year and i can't say enough good things about her :) she is very sweet and personable, and always does a fantastic job on my nails. salon is small, clean, and close to home! :) Read Less

So wanted to get a gel manicure and regular pedicure and my usual place was closed due to the holiday so I decided to check out Paradise Nails & Spa as it was convenient to my home. Started with the gel manicure. First, they didn't have hot pink but I settled with another color instead. As the lady was doing my manicure she didn't even take my cuticles off and the dead skin. Rushed the paint job and then headed for the pedicure. The pedicure took 10 minutes and again didn't take the dead skin from off my cuticles. What a waste of money. Rude person at the front desk. This is what I get for not going to my regular nail spot. Read Less

Let me preface this by saying I'm extremely picky about my nail care, which is why I typically do my nails myself at home. However, my husband urged me to have some time away from our 1 month old for a little pampering with mani + pedi at the nail salon.Being new to the area, I got a recommendation to visit Paradise. I'm sad to say I am very disappointed. Space was clean and not harsh smelling. Decent selection of polishes - Essie & OPI colors - although they didn't have the Essie color I had in mind. Staff was not very friendly, which I can get over for great service. The nail tech began with my mani at her station first; cleaned, cut, file + asked for payment. I was then led to pedi station with unpainted nails and I was a bit confused. While someone else began my pedi, the first nail tech proceeded to paint my nails, while standing beside my chair. I've never seen such a thing! I want to believe that had she not been rushing and standing, the paint job would have turned out much better. However, the execution was very uneven coverage and inconsistent strokes - biggest nail peeve. Areas around the nail where nail polish crept into were not properly cleaned. The only saving grace was the rich working on my pedi did a better job, although not by much. Sad to say I don't believe I'll be returning. First time here was a fail - too bad! Time to find another nail spot in the area for future pampering :( Read Less

Went to do get my gel color manicure done on Sunday by Tuesday I was back to get it fixed cuz it was cheeping already. When she fixed my four nails first she put the wrong not munching color And then seemed upset when I told her this was not the color that she had to do it again and then she did a horrible job fixing it with hair from my sweater left under the color . Thanks for a hairy design! Horrible, don't waist your time and money! Will never go back!!!! Read Less

I've probably tried close to every nail salon in Stratford and this is my favorite. I usually get a regular pedicure and manicure. The pedicures include hot stones, they use a real aloe leaf while massaging your feet, and a vitamin E oil too. Depending on who you get matters a lot as well. Sometimes the owners will do a really good massage while others are so-so. The place is really clean and pretty as well. They usually give massages when your nails are drying as well. Sometimes when the place is not busy they give longer massages, which I am not complaining about!! Overall I like this place and plan on coming back soon. Read Less

I like supporting businesses within Paradise Green but unfortunately I will not be returning to this nail salon. I walked in with my daughter (age 7) and requested a pedicure for myself and a mani/pedi for her as it would equal out time wise so she wasn't bored.   They were very unfriendly to my daughter.  The tech yelled at her twice for how her feet fit into the water station.   This was supposed to be a mom/daughter time and instead it turned into my daughter crying and apologizing to me about being bad.  Shame on you!  Don't bring kids here! Read Less

First time visiting this nail salon. Will not .  a pedicure which was average. Also had a gel fill and shellac polish. I have had my nails for years and this was by far one of the worst ever. I left the salon so disappointed. My nails were very poorly done. During my fill my technician repeatedly had to stop and answer phones and tend to the register. I explained at the very beginning that I did not have much time for the fill as I had another appointment. I was assured that it would not be a problem and that it would only take 45 minutes. One hour and 25 minutes later I was finally done. To top that off I had mentioned I had a few nails that were broken and instead of her replacing them, she simply added gel over them. When I arrived home my husband commented on how horrible my nails looked. He commented "wow did she even file your nails? They look really bad" within 25 hours one nail broke, next day one more and by the third day, one more!! I called the salon to complain and was told the tech was sick. I was then told if she was not better in a few days someone else would take care of me and fix them for me. I made the appointment to have the nails fixed with another tech who was aware of what has taken place. During the nail repair she mentioned she would do a whole new set but only charge me for a regular fill. Of course, I was thinking why the heck should I have to pay for anything? It was your tech that screwed up in the first place!! Instead of arguing I agreed. When ready to check out she tried charging me 65 dollars telling me the shellac was another 25. I couldn't believe my ears! I refused to pay the 25 and refuse to ever go back here again!!  Very poor service! Don't waste your money on the salon. There are plenty of other good salons in the area that do a much better job and that treat there customers better. The one star was for the cleanliness of the salon and the fact the pedicure was ok. Read Less

Just went to have a manicure done. I had a gel manicure that needed to be removed and was told there would be a "soaking" fee. I had never heard of that but figured I was already there. When it came time to pay the bill, they had charged me $10.00 to take off the old polish ! When I complained, the young man said that there is always a soaking fee and there was nothing he could do. Fortunately there is something I can do - not go back there again . Read Less

My complaint is for how horribly terrible my pedicure went...the gentleman who did it was the nicest sweetest man so it was very difficult for me to speak up..I didnt want to hurt anyone's feelings...so I told a younger gentleman a about how bad it was and all he could say is "thats my dad" ok but what does that mean to me....nothing...no offer to make it rt nothing..thats my dad is all I got. Smdh I didnt pay for a full pedicure to receive a polish change...he cut nothing after I said I want them short he cut no cubicles nothing...I am disgusted with how the owner handled this being a young entrepreneur all he could say was thats my dad.....wow Read Less