I've been going here for years and I definitely recommend it! I usually call for an appointment the day of and am able to get in. I do not request anyone and 95% of the time it works out. I get acrylic fills with gel polish and usually designs. They are very reasonable in terms of cost, especially for designs ($5 for all 10 nails!). I occasionally get pedicures and am usually happy with them but sometimes they seem rushed, even when it is not busy. They moved to a larger space last year and it was a great improvement. Also, each manicure ends with a nice hand massage! Check it out!! 💅 Read Less

I have been going here since it moved from across the street.  Today went in for a pedicure.  It was the worst pedicure that I have ever had.  My heals were rough when I left and they were not when I came in.  The foot basin jets were not working and I asked my technician to help but she had no clue what I was talking about.  She started with cold water until I asked for at least warm water.  She never spoke during the whole time...no use of any lotion when done and my toes are not painted on the tips like they normally do..  The staff was not very friendly.. .will not be going back there are way too many places in the area to try. Read Less

I only gave this miserable place a 1 start because I had to. I would have well preferred to give it a 0. The employees are absolutely miserable. After walking in to get a certain service done, I was questioned endlessly about what I was looking to do and was told they had no idea what I was taking about. In front of all of the customers this particular employee was questioning me to death for no reason and made me feel extremely unwelcome. I walked out faster than I came in. I would not recommend anyone goes here. This place doesn't deserve anyone's money, clearly they don't want business when they turn customers away right at the door. Not to mention the place looked extremely small and unkept. Poor poor poor customer service, I can't emphasize that enough. I was also looking for a place to book for my bridal party to go to, and this place will NOT get a cent of my money. Please let friends know that there are endless other options for nail salons, and this disgrace of a place isn't even worth turning your head for. AWFUL!!!!!! Read Less

I only gave this miserable place a 1 start because I had to. I would have well preferred to give it a 0. The employees are absolutely miserable. After walking in to get a certain service done, I was questioned endlessly about what I was looking to do and was told they had no idea what I was taking about. In front of all of the customers this particular employee was questioning me to death for no reason and made me feel extremely unwelcome. I walked out faster than I came in. I would not recommend anyone goes here. This place doesn't deserve anyone's money, clearly they don't want business when they turn customers away right at the door. Not to mention the place looked extremely small and unkept. Poor poor poor customer service, I can't emphasize that enough. I was also looking for a place to book for my bridal party to go to, and this place will NOT get a cent of my money. Please let friends know that there are endless other options for nail salons, and this disgrace of a place isn't even worth turning your head for. AWFUL!!!!!! Read Less

Horrible customer service.  If I could give 0 stars I would.  I walked in to get a pedicure, was told to picked out my color, then to wait a few minutes.  Finally I was then showed to my seat.  The basin was filled with COLD water and I was left to sit there for over 30 minutes before I got up and left.  No apologies, no nothing.  People who came in after me were taken before I was.  This salon came highly recommended, and I already told those people to look elsewhere because they don't care about you at this place. Read Less

I do my nails with Lisa and she is exceptional. One day I walked in due to the lack of time and got someone else who did the pedicure good but the gel manicure was a great flop. Everything fliped away in 2 weeks. Not everyone there is good. I would trust Lisa personally. Read Less

I do my nails with Lisa and she is exceptional. One day I walked in due to the lack of time and got someone else who did the pedicure good but the gel manicure was a great flop. Everything fliped away in 2 weeks. Not everyone there is good. I would trust Lisa personally. Read Less

*NEVER AGAIN* First impressions are everything! Nail Pro was recommended by a co-worker whose nails are always nice. I finally went for the 1st time after work (7/21/16). As I walked in, there were a couple of walk ins in line ahead of me seeking service. As I approached the desk, I informed the lady I would like gel fill manicure. She looked perplexed, but proceeded to tell me we're really busy right now!!! Huh??? She studied her barely full appointment book and asked me to come back at 6:30. I agreed as she goes to pencil in my appointment. "What's your name?" Daphne, I respond. Clearly she couldn't figure out how to spell it, so rather than ask me, she scribbled something and said come back at 6:30. Against my better judgment, I returned at 6:20 sat in the waiting area until 7:05 and watched people after me get service before me. No one even asked if I can be helped....POOR CUSTOMER SERVICE!!! I WILL NOT BE RETURNING!!! Read Less

We made appointments to get pedicures and manicures over one month in advance for a wedding. We arrived 5 minutes early, and they sat us in the pedicure chairs. However, the rest of my party ended up waiting for over 30 minutes for service, while I had to wait 20 minutes for service.  One girl in my party received a botched manicure job while she was still in the pedicure chair getting her pedicure completed because they wanted to fit another walk in for a manicure at the manicure table. They didn't want to give her a proper experience that we had booked in advance. The rest of my party received a very rushed job, and one of the employees said that we had to wait because they accept walk ins. What's the point of booking appointments if you're going to accommodate every walk in instead? They only care about doing as much business as possible here and rushing everyone in and out. Read Less

The regular price for a spa pedicure is $20. It includes the usual shaping plus a little hot stone massage and very thorough callous treatment. My technician spoke good English but did not seem to understand me. Further, she made my nails WAY too short, to the point of painful. She continued to file, long after the pink part was showing. She also didn't push my cuticles, but used the rotary tool on them (they were not bad - my last pedicure was two weeks before). This left a ridge in my nails. Horrible. It's been 5 weeks and my nails are just now a normal length, but the ridge persists. Read Less

The staff seem alittle off putting. The pedi was great,, eyebrow wax great. But I got the eyelash extensions to try it out. Should've known better when she started cleaning my lid with alcohol. The extentions were not individual but rather 3 connected to one. She used wayyy to much glue. It irritated my eyes so bad. You could tell they looked fake. It took me 2 - 3days to get them off. From steam, to olive oil, to eyelash glue remover. Even with the glue remover it took me an hour of continuous rubbing and reapplying. When they came off I could not believe how much black thick nasty glue were on them. So as far as nails go, good place....eyebrows good experience for me. But eyelashes.....NO NO NO! Read Less

I heard great things from coworkers so I met a coworker one time. They have a facebook page and asked you to Inbox them to make an appointment and first time customers received a special, so I did. When I arrived, I said I had an appointment, I guess it was not written down because I didn't get the special and upon leaving, the lady said "next time, make an appointment." I decided to go again for a pedicure and nails with my sister so I called to make the appointment.  After picking our color they sat us in the pedicure chairs. At first the water was too hot, so she turned it down but she also turned my sister's down and we ended up having cool water. We had to sit there and wait because they were busy assisting other customers at the time and we waited quite a while. The pedicures were nice, but they cut both of our toenails too short. However, I like this place. They do a really nice job on your nails. I am willing to give it another shot. Read Less

The prices are what enticed me to this place, plus the owner claims to have "the best pink and white technician in the state". So I gave it a try and wasnt impressed. They really do overbook themselves and you will have to wait a while even if you have an appointment. The lady who did my nails was pretty good, but far from the best Ive ever had. They werent even full gels, it was pink gel with white acrylic which I think is misleading. She didnt clean her tools before she started working on my hands which I did NOT like at all and as I was paying, the manager was harassing people (including myself) for not bringing cash. Its not the worst nail salon Ive ever been to, but I definitely wont be returning. Read Less

Tina has recently taken over this nail Salon. I have gone to her in E granby for years!! Even though I live in Vernon. She is amazing. I am so glad she is closer to home now. S windsor is lucky to have her!! Read Less