Just went here for the first time and it was awesome. Pedicure itself was a little quicker than I would have liked but they included the hot towel and stone massage on feet. Even gave a shoulder massage while nails were drying and the guy I had was seriously good. Everyone is so friendly and the atmosphere is great. Very clean too. Found my new go to spot! Read Less

Unfortunately, today I had a deeply disappointing experience at Twinkle.  I have been going there for about 3 years & recently returned a month ago after several surgeries.  At that time, I was warmly welcomed by Ellen, an owner,& was so happy to be back.  I called ahead this week for a mani-pedi appt., then needed to change my appt. & was told I would be called back to reschedule.  I was not, so I called them back after several hours.  No big deal, since I thought they must be busy.  Upon arrival the day before Easter, no one greeted me, which was most unusual as it is their lovely custom to do so.  I picked my colors out & sat for about 10 minutes.  Again, no big deal, since I have had most positive experiences there in the past & I get it's holiday busy. Because all the pedicure chairs were occupied, I sat & wondered why did I even bother to call ahead two days ago when no one even recognized my arrival ???  Ellen started my manicure, which I really appreciated, but we were interrupted several times & then I was suddenly moved to a pedicure chair only to sit with sticky hot plastic gloves on my hands, with no explanation as to who was going to complete my manicure through out a totally rushed unrelaxing pedicure.  I am sorry to say my manicure was finished hurriedly thereafter without care to detail, & I returned home only to file rough nail edges & clean up unattended cuticles.I feel bad to report this because Twinkle is a wonderful salon with hardworking employees  but is this the way you treat someone who has been a past regular client? Read Less

Wonderful....if you are going to treat yourself....this is the perfect place. Everyone is warm and accommodating, and as an allergy and asthma sufferer...Max has a deep knowledge of the body and its energy for a true therapeutic healing massage. Read Less

Very professional and knowledgeable staff. I was greeted with kindness as soon as I entered the salon. Customer Service is huge in my book. I would recommend this salon to everyone who is looking to get pampered. Read Less

Normally I would say this is a very nice salon. They give you a wonderfully long neck massage and hand massage. However this time I had a woman named Lilly do my nails and it was awful. She rushed through my gel manicure. She asked for a tip right after and she did a massage for maybe 15 seconds, if that. I recommend going to this salon but definitely don’t reccomend her as your technician. Read Less

Very professional and very polite is the entire staff of twinkle nail spa. I really enjoyed my 1st visit there and I love the fact that they massage you as well as make sure your nails and your toes look amazing. Will definitely return. Read Less

My sister and I went here as a walk-in and were very pleased with the service. Watch it though because things can add up quickly with polishes that can cost an extra $5 and other little extras. All in all though it's the best service in the area. Read Less

This is my favorite nail salon! Everyone is always so friendly and the entire facility is super clean. I've gotten the best mani/pedis here and I always make sure I stop in when I visit CT. It's not the cheapest salon but you get what you pay for and Twinkle really delivers. Read Less

Great experience at Twinkle Nail and Spa today! Super relaxing gel manicure coupled with great service! They have a gel booster that you can have applied under your gel color to prevent thinning of your nails. I have weak nails so I was anxious to try!! It is a product from Germany that I have not seen at other nail places that I go to! It is $10 on top of the gel manicure price so I'm hoping to see it pay off for my nail health and growth. Aside from the booster, they have a good selection of gel colors and brands. I always opt for OPI and there were many OPI colors available. In terms of service, they were very friendly and welcoming. Jay was my technician and he did a good job. I came in from the cold and he gave me a hot towel to warm my hands, and then the owner game over with a hot towel in a bag that could rest on my back during the manicure which I enjoyed! Read Less

I was in Hartford for business and came upon this oasis by accident after breakfast. What an delightful experience I had at Twinkle.  David gave me a spa pedicure which include a foot and leg massage complete with hot stones.  The pressure he used was perfection!  My toenails looked amazing as well.  When I told them that I had to leave soon for a meeting, Kim ran over and immediately started my manicure.  She worked magic on my nails in a matter of a few minutes. Once there were done, they asked if I had a few minutes to spare to sit at the drying station. I agreed and as I was sitting there, David came over and gave me a neck and shoulder massage while my nails dried.  The owner, Helen, I think was her name, walked me out to my car, made sure I didn't ruin my nails putting my seat belt on, and wished me a good trip back to California.  I joked that I might just fly back to Connecticut for my next mani/pedi.  Keep up the great work! Read Less

They are one of the best!! My mom and I come here when I come home from Pittsburgh and they are always so kind, careful, and personable. They do a great job with our nails and are so fantastic every time we come in. My mom loves to coming here and get her nails done. Thank you so much!! You guys are fantastic!! Read Less

I've been going to Twinkle Nails for 3 or 4 years for manicures and spa pedicures. Ellen always does my manicures and has helped me improve the condition of my nails. Pedicures are wonderfully relaxing and invigorating at the same time. Today I also had 2 massages which are complimentary (one during the manicure and one while nails were drying). The cleanest and friendliest salon I have ever been in. Read Less

I have been getting my manicures and pedicures done here for 3-4 years now. Love the whole experience. Spa pedicures are wonderfully relaxing. Ellen has been very instrumental in helping me to improve the strength of my nails after years of gel nails done at my previous salon. The massages given by Max while nails dry are amazing.  If you are looking for a salon in this area, you won't be disappointed here! Read Less

Literally one of the Best pedicures I have Ever had! I have been to many nail salons across the country and this place is one of the BEST. I received the spa pedicure and was highly impressed. From the amazing service to the genuine care she took when taking care of my feet, I wish I could come here every 2 weeks! If I lived in the state I would definitely be a loyal customer; and if I ever come back to the area, I will be back for another spa pedicure! Everything was superb and my toes look great! The place was clean and they made me feel comfortable and welcomed. I had some special requests and the lady taking care of me made sure to remember them. She took such good care of me, I just absolutely loved the experience I had here. Thank you Twinkle Nail Spa!! Read Less

My first try at this nail salon was this morning with my two girls ages 3 & 7. They were super accommodating & friendly. The place is super clean & services were professional & very good quality. Highly recommended! I will definitely be a repeat customer. Read Less

After going to nail salons all over Simsbury and Chicago over the past 15 or so years, this is the best nail salon I've ever been to. I had a spa pedicure (done by Daniel) and a gel manicure (done by Harry.) The staff doesn't just make sure you walk out with an excellent looking mani/pedi, but they truly ensure the experience is one of a tranquil spa. Many other nail salons have a rushed atmosphere and seem to hurry through a mani/pedi; however, at Twinkle, there's a very clean and zen vibe and the staff takes their time when giving you a mani/pedi. I particularly appreciated that the leg scrub and the foot/leg/arm/hand/shoulder/back massages were thorough and done slowly, with care, so as to relax you, as opposed to simply check an item off a list. Read Less

Absolutely Amazing! Once I had a hot stone massage with Max I thought I died and went to heaven. I suffered with chronic pain for years before finding him. It's not only for pleasure the results are also amazing. Try it and your sure to get hooked. The pedicures at Twinkle are also second to none. Not only are they relaxing and enjoyable but are the longest lasting pedicure I have ever had. The staff is professional and very friendly. Accommodating in every way. Clean, bright atmosphere. Read Less

Max at twinkle is the most gifted masseuse I have ever been to. I drive up from NYC to have a two hour message each month. He practices Thai massage as well as deep tissue with tremendous focus on increasing the range of motion and stretch of all joints and limbs. He also focuses heavily on blood flow and brain relaxation. I am a 61 year old women and since going to Max I am much more physically active, mentally active and my body feels great all the time. Give yourself a life expanding gift this year and start seeing Max- you will be very happy. Thankyou Max!!!!! Read Less

Best nail salon in town. If you are looking for quality designed nails, twinkle spa is worth the $$. Customer service is impressive and staff are so welcoming. Supplies are sterile processed and the store offers flips flops for $1 if you didn't bring any sandals. Get this, they will sterile your sandals too! I got my manicure done by Eddie and pedicure by Lilly. All skillful technicians I recommend! Read Less

I have been going for a couple of years now and honestly its a love hate, I can go and get a great pedi or mani and other time its horrible, streaks in the polish - polish put on too thick or maybe it didn't cover the entire nail.  Also I find the the skin around the nails sometimes rough.  I stuck with one gal for quite a while - she was doing a good job we had a great repore.  Then the quality of work just wasn't the same - it went down.  I started with another gal and the same thing - first two times great job, polish lasted and looked great etc. then I was home repairing -redoing and feeling very frustrated. Read Less

I've been living in Boston/NYC for the past ten years, and this is hands-down the best salon I have ever frequented. I will wait for a visit home to get a mani/pedi and it is well worth it. It is incredibly clean and they will even sterilize the flip flops you bring. Prices are definitely higher than in the city, but you get what you pay for: fantastic massages while your nails dry, keratin treatments with the manicures, hot stones and towels, and they take their time even when the salon is busy or you come late in the day.  I happily pay more for the high quality service they deliver time and time again. Also, the staff members are extremely friendly, especially the owners! Read Less

Absolutely love this place. I have been to many nail salons all over CT and Twinkle was easily the cleanest. Its beautiful inside, the staff are professional, excellent color selection, overall a really great experience. I don't like going anywhere else! Read Less

This is my favorite new salon in the valley! I was treated like a queen and the place is so clean! My polish has lasted over a week and I had the best foot massage I have ever had. My favorite thing about the salon is they do not do acrylics so no awful smells. Everyone gets a fresh kit and keratin glove, the sign says they use the same sterilization techniques as a medic lab and boy do they mean it!! Great staff, great place, only negative is tiny bit pricey but for what you get for your money I think it's well worth it! Read Less

I had been going to the same nail salon for 15 years and then moved 40 minutes away so I was in need of a new spot.  Twinkle came up in my Yelp search and I gave them a try.  Glad I did! My gel manicures always look phenomenal and last for three weeks, maybe a month if I push it.  I've only had two different women do my nails over the past 5 months but they were both great! Also, I've had them do my eyebrows a few times and they always have come out nice.   I'm so glad I stared going here! Read Less

We had a girls night out at the nail spa tonight and the whole experience was great. The salon is so clean and they are meticulous about everything. They cleaned my flip flops! The services were excellent and the whole staff was so friendly. I cannot wait to go back. Read Less

I really really wanted to love Twinkle especially because it's so close to my house. Unfortunately as time went on after some really great experiences I started having not so great experiences and even noticed others around me experiencing the same. I will start with the pros which are that the owners are very friendly, they sterilize everything including the shoes you wear in and they have a wonderful selection of polishes including gel and a newer one week polish. The cons are the bad experiences I have had... I have noticed that they tend to favor regulars and while I don't go in every week I'm in once or twice a month. They have a mixed bag of technicians and some are really bad and I've seem to have been stuck with them my last few visits. Two times in a row it took me two hours for a gel mani and pedi which is ridiculous! They were just all over the place not knowing what to do when and it was not enjoyable. To top it off the manicure came out really poorly and I had to fight with them to redo one of my nails because there was dust specs in the polish. I expressed my displeasure to the owner and her solution was to tell me next time to make an appt with a different person. This made me more upset as I shouldn't need to do that to get a good manicure. The other major thing I don't like about Twinkle is how pushy they are about paying cash. Even when you tell them no to cash or that you don't have it they still push then asking you to write a check. Once I even witnessed them asking a mother to ask her daughter if she had cash so they could be paid in cash instead if card. It was very rude in my opinion. I get that small businesses prefer cash for many reasons but it's one thing to post a sign saying its your preference and another to battle with you over it. All in all they do a good job I've just noticed some changes over the past 8 months that have brought their level of service down for excellent to good which is a shame. Read Less

Amazing little salon. I have had many spa pedicures but seriously best one yet!  I got the eucalyptus one, my heels where calloused and my feet sore. They look amazing now and feel great! Service outstanding!  Even put my shoes in some germ killer machine!  Amazing!  My only regret is that they are in simsbury ct and I can't move them to Rhode Island where I live.  :-( Read Less

I went here before my wedding last year and then again last week before my sister's wedding. I have never gotten a pedicure before where the salon actually sterilized the flip flops that we brought! I was very impressed. And the first time I was here, I had a headache, which disappeared after the complimentary massage. Customer service is impressive. We watched as a woman selected her nail color, had it tested on one nail, approved it, and then demanded that her nails be redone because she didn't like the color. The owner came out and redid her nails. And this was a very busy day when several drop-ins stopped by and had to leave because there were no free manicurists. The bowls of hershey kisses are a nice touch. Read Less

Twinkle Nail Spa is hands down (with pretty polish) the BEST place to go for pedicures and manicures. Ellen and Max, the owners are so kind. The Spa is so clean and they sterilize the tools similar to the dentist!!! Every manicure/pedi comes with a new file and buff.  I have been going there for about two years, and my nails always look great, and the polish last for close to 10 days on my finger nails and definitely a full month on my toes!!! I recently ran the Boston Marathon. During all my training, Max kept my toes in tip top shape! I had a pedicure 5 days before I ran. I not only finished the Marathon with all my toe nails, but the polish wasn't even chipped!!! Max and all the employees do an amazing job prepping your nails to make sure the polish stays on them regardless of what you do!!!! This 10 toe nail Marathoner highly recommends Twinkle Nail Spa in Simsbury, CT Read Less

We recently moved here from California and I could not find a good nail salon. I finally stumbled upon this place and I am in love! Love the friendly atmosphere and service is excellent. Highly recommend this place and I will be back for sure☺️ Read Less

THE best on town! Comfortable, quiet, super clean and relaxing. Try their spa pedis! The Silky Milk rocks! Safely (No razors!) And totally removes any dry callous you may have. Perfect for my runners feet! Read Less

I needed a mani while visiting my family in CT, and trusted my mom's friend's recommendation to try Twinkle. I am VERY picky...I'm used to the way my manicurist in San Fran paints and shapes my nails, but with one broken nail and many others chipping I bit the bullet. What a PLEASANT experience! Both owners were present and very friendly. Molly did a great job on my nails while one of the owners gave me a WONDERFUL massage! It was so relaxing. Even though I didn't indulge in a pedicure, the pedi chairs looked heavenly and were gorgeous all around. The whole place is impeccably kept and they told me about their sterilization process, similar to that of a doctor's office - very impressive. Look no further, go to Twinkle! Read Less