Have been visited yesterday in this place it looks awesome interior and friendly staff with an amazing service. I went there for my ibrow threading and my server has done great job which i got highly satisfied. Due to her service i couldn’t stop to ask her name ( her name is Anu). Finally i found great place for me because i just moved here from ather place i hope finally i got the proper ibrow place for me. At last thanks to Anu again Read Less

Thank you Rita for the 5 star eyebrows you gave me today! I absolutely love them. I came in looking for arched eyebrows, and Rita took her time to make that happen. She was also very friendly and I will definitely be going back to get my eyebrows done by her again. Read Less

I had an experience here a year ago that I didn't wnjoy but decided to give them a second chance. There was no one there when I walked in and then suddenly two clients walked in after me. She finished my two eyebrows in 7 minutes. I couldn't believe how little attention she payed to the accuracy of the work she was doing. When I asked to see the eyebrows before she wanted to put lotion on she shrugged as though I was preventing her from getting to the other clients. I asked if she could straight the upper part of my right eyebrow. She went in and then immediately put the lotion on, not letting me see what she did. Well, I got home and saw this: two uneven eyebrows. I had let my eyebrows grow in for a month hoping to get a really nice shape if I was to pay $12 for threading. I was so disappointed and would rather drive to another location than ever be subject to this kind of rude neglect again. So disheartened. Care a little about the work you're doing, please!! Read Less

I've gotten my brows threaded 3 times now at iBrow. Sarala is the one who has done a great job for me and I'll be going back. It's scary to let someone thread your brows when you don't know what they'll do, but I can't wax anymore (sensitive skin) so I needed to find a place that threaded. It's fast, parking is easy, and it's very affordable (I've seen threaders charging anywhere from $10-$60 for the exact same service.) Read Less

Great job with eyebrow threading 👍 Yes it's painful, as it should be. Yet asking to do a mustache, when there isn't one is insulting! As I can appreciate the sales tactic, you just don't do that! Regardless I tipped 30% ✌️ Read Less

I go here to get my eyebrows done and they always do a good job. I usually walk in, wait for a few minutes (if there's anyone ahead of me) and am out again after fifteen minutes max. The ladies who work here are always nice. I'm particularly impressed because I have extremely sensitive skin and have ended up getting rashes from threading before, but I've not gotten one since I started to get my eyebrows threaded here. Read Less

Made an appointment for eyelashes on Wednesday for 9:30 in the morning on Friday. Arrived on Friday and was told the woman was not in and to come back. The woman whom I was speaking to did not even give me the deceny and turn around. When I told her I had scheduled an appointment she shrugged her shoulders and kept doing what she was doing. I have never been more blatantly disrespected in my whole life. Read Less

DONT GO HERE!!! Made an appointment for eyelashes on Wednesday for 9:30 in the morning on Friday. Arrived on Friday and was told the woman was not in and to come back. The woman whom I was speaking to did not even give me the deceny and turn around. When I told her I had scheduled an appointment she shrugged her shoulders and kept doing what she was doing. I have never been more blatantly disrespected in my whole life. Read Less

I honestly love this place. But I’m sort of annoyed how there is this one lady who always messes up my eyebrows and leave them too thin. It takes me a while to Grow them out and this isn’t the first time she does this. Read Less

Run! Run as far away from here as you can. If you have a Groupon for a facial, ask them for a refund. I was nervous about getting a facial here from the start but the Groupon was given as a gift so I took my chances and made the worst mistake of my life. First off, I made and appointment for 5:30. I was called to ask if I could come earlier or later. I said I could do 5, then was asked if I could come at 6 because they had people ahead of me. I got there at 6 and sure enough, still had to wait. Since I was skeptical, I asked what kind of products they use. I had to show my Groupon so they could determine which products they WOULD use. I only assume that it had something to do with how much was spent that determined if they were gonna use the rite aid brand soap or the dollar store brand. She gave me a robe as if I would take my shirt off while getting on the folded table that felt like it could break at a moments notice. She started by taking off my make up with who knows what, then wiped off the cream with hard, dry tissues. Then put a facial scrub on and practically kneaded it into my face and massaged my eyes with it as well. Then used more dry, tissue to wipe it off. Repeated this process a couple of times with different products (couldn't tell you what the hell she used because she didn't tell me what she was using or why she was using it). Then she noticed my face was getting read. Probably because she took off two layers of skin. Then she decided to rub "aloe" on it to calm it down. Next came the steam. It was used to open my pores for maybe 2 minutes.  Next the light was turned on (not on the steamer or magnifier but in the room) and then it was time for the extractions. At this moment, she decided to put two wet tissues over my eyes (because I was told to just close them previously) and who knows how she got them wet because there wasn't a sink in the closet sized room. I felt like she was using a tool (which I've had estheticians use before). I was SCRAPED on my forehead, on the chin, then once on each side of my nose. It felt completely odd as if it had serrated  edges but I couldn't see what exactly the tool was she was using. Then the extraction part was over. Next she put a mask on my face which stunk like old lady perfume in the form of lotion that was fished out of a discount box at the flea market. It immediately started to burn. She pointed out the spots where she SCRAPED me and said it was probably from the tool. I still insisted it hurt and noted that using a dry tissue isn't going to help. She finally gave me a damp towel to wipe my face. I had enough at that point and said I wanted to get up. As I was getting up, I noticed the "tool" she was using for the extractions was a BUTTER KNIF. I freaked out and said I had to go.She actually asked me if I wanted to wash my face before I left. HELLO?! I just had a facial. I shouldn't have to was my face! Gave her the Groupon # and got the hell out of there. Came home and washed the exfoliant out of my eyes and whatever else was put on my face. I am hoping I don't wake up with any rashes tomorrow or fungus on my face. I will be calling the health department as well. This is not a service the establishment is equipped to provide. It would be like going to a pet food store and expecting to buy steak for dinner. WORST FACIAL EVER!!!! Read Less

Today was my first time here and I will be back. The staff was very friendly and professional. It is a cute store that offers threading, waxing, manicures, pedicures, and henna. I got my eye brows threaded and my lip and the lady did a beautiful job. ( I forget her name). The place is very clean and I was in and out.The only problem I had was my gps kept taking me to the wrong address. Read Less

I don't know if I just happened to come here on an off day, but this salon did not live up to the high reviews to me. There was only 1 person working the store, but since there were almost no customers, I didn't think it would be a problem. However, when I mentioned that I wanted to get a gel pedicure, the manicurist freaked out and made me specify whether I wanted a whole pedicure or just a gel color, because she said she doesn't have the time to do a pedicure. I actually did mean just gel color, but I still found her attitude a bit strange. I also felt like I was rushed the whole time, even though there were literally no other customers until the very end. I asked for the gel on my fingers to be removed as well as a new gel color on my toes, so she first wrapped my fingers in foil with acetone, then began working on my toes. In my experience, the acetone foil is usually removed after a few minutes. After all, acetone is pretty bad for the skin! However, she seemed to forget about them as she was doing my pedicure. I didn't want to bring it up with her because each salon's methods differ a bit, but I definitely didn't like that my hands were unnecessarily soaking in acetone for ~40 minutes. For pedicures, they have you sit on those tall massage chairs, but somehow when I sat there, I could barely reach the UV light machine. As a result, she made me perch on the edge of my seat in the most uncomfortable way. My back felt strained after the session! If you regularly offer gel pedicures, shouldn't you design your set-up better?As for my actual gel color, she clipped my toenails so short that they have been in pain for days. The color itself is ok. They have a very small color selection (the manicurist also basically told me I wasn't allowed to pick any of the colors from one particular shelf, which she said came out so light she had to use 3 coats. Again, unnecessary rushing?) but it seems like they are mainly for eyebrows, so maybe they don't need to have a large color selection. Finally, by the time she removed the color on my fingers, another client showed up. This made the manicurist rush even more, and I was sent out the door with bits of color still on my nails! I ended up painting my nails at home myself just to cover this up. At  the end of the day, the manicurist was nice, my gel nails came out fine, and the prices are very reasonable for New Haven. Given its close proximity to downtown, I will probably come back, just hopefully on a day when more than 1 person is working. Read Less

While the eyebrow technicians here are purely okay - the real reason this place gets 2 starts is their lack of professionalism. Despite making an appointment 24 hours in advance, when my sister and I showed up (on time) we were made to wait while they took 2 walk-in customers who had just arrived. Additionally, the week prior I had come here for a gel manicure - the lady who did my nails insisted on painting 5 FULL coats - which meant the layers were way too thick and finally smudged at the bottom of my nails. Needless to say, it all came off the next day but they still charged me full price. The only reason I went back is the lack of other eyebrow studios in New Haven/CT. Read Less

My eyebrows were looking fleeky after this visit! I was so excited about my eyebrows because they were the perfect thickness and looked so clean. The studio was very clean as well! Along with eyebrows they also do nails and sell jewelry! The employee that did my eyebrows was very friendly and hooked me up with some fresh eyebrows. Read Less

$12 for eyebrow threading. Not only is this a great price but service is quick and I've never had to wait long. My brows are even and better looking every time. Protocol is you sign into the book your name and the service you want which sits next to the front door. The place looks clean and is very neat. My threader was also sanitary in using antibacterial lotion after having had to answer the phone in the middle of my session. As the for the shop, There is a lot of jewelry and oils for sale at the front desk, and if you walk around the neighborhood and see the sidewalk sellers, you know what I'm talking about. The only change I would make is it would be nice if there was some low background music playing to cut the silence. After the greeting and weather talk, it gets rather quiet. Read Less

Surprisingly a great place for a manicure/pedicure which is their newest service.  A Groupon deal brought me here so I wasn't expecting too much.  Primarily, they do eyebrow threading, but also offer facials, waxing, nail services and henna.  The atmosphere was extremely calm and relaxing, which was a nice surprise, as they are located on one of the busiest intersections downtown.  I was also their only customer at the time and last one before they closed.  It was super quiet with some soothing relaxation music in the background.  That, coupled with a massage chair during my pedicure nearly lulled me to sleep.  The biggest positive for me was the cleanliness.  The tools used and nail station were very clean and the woman who did my services was very meticulous.  She wore gloves for most of the pedicure and used hand sanitizer prior to my manicure as well as making sure I did the same. All of the staff were very pleasant as well.  All in all, a place worth checking out! Read Less

Hi everyone ! threading place came in 38 North Main Street Norwalk CT . We do not have to go far for threading . This is my 6th time . I got the best threader her name is Roma. She is so nice & helpful. If you need threading place, don't forget to go there. Read Less