Went and got a full set payed 65 $ none of my nails match they rushed and expected a tip if I could give 0 stars I would I'm so mad my nails broke the next day wish I could post a picture I'm so madddd Read Less

They ladies are nice but speak little english. they tend to over cut, file, buff a little. ive gotten a few gel manicures here and they have somehow lasted less each successive time. maybe its the polish i chose?? the price is average, maybe a little high for the manicures ive had that lasted shorter. I feel like some of the ladies who go here are pretty judgy and its really annoying to listen to someone else on their phone the whole time they are getting a pedicure. they are open good hours, take a appointments ahead of time and are in a good location. Read Less

Worst experience of my life. I asked the lady to pick me a nice red color and she came back with a beautiful shade of red later to find out it was cat blood. I am OUTRAGED!! Worst of all they didn't even finish with a clear coat. Read Less

Steve gives the best chair massages! Even better than many table massages I've gotten! I would go back just for that. He got a bunch of back cracks that felt so good. And I feel so limber and flexible after. One negative is they don't use sterilized manicure tools, as I saw one girl just wiping them off with a cloth. Read Less

I had a gel manicure done yesterday by one of the ladies. It looked fine when I left, but started to chip later that same night. Gel is supposed to last 2 weeks and this one didn't even last a day! A huge chunk of nail polish came off my thumb and both my index finger and ring finger are chipping. 30 minutes ago, I went to talk to the man at the shop, since he was there when I received my gel manicure. I asked to speak with him outside of his establishment so I could respect the other customers in his shop at the time. I thought he would also appreciate that I was not letting them hear me complain that my gel manicure from the previous day is already chipping in chunks. He said well, this is the first time we’ve heard that happening or any complaints. That has never happened. I said well, you can see that my nails are chipping. I don’t have time for you to redo them and I had to make a special trip back to show them to you. Now, I also have to fit in a trip to my normal shop to get my nails redone and I’m going away on a trip, so I’m crunched for time. I asked for a refund and he tells me that this never happens. He asks me is there something wrong with the nail polish or with the person who put on the nail polish, how is he supposed to know. He said they’ll just redo my thumb. It will only take 5 minutes. I showed him multiple nails were chipping so it will not take only 5 minutes, nor do I want it to only take 5 minutes. I have meetings all day at work today and tomorrow and then I’m going away. He says well, I have other customers waiting. I don’t have time to talk to you. You can just come back after your meetings. We can’t refund everyone who has a chip in their nail. Hmm...sounds contradictory. I thought he said no one ever complained. The truth came out. During the conversation, he made me feel like my nails chipping was my fault. I told him, I didn’t do anything during the night to make my own nails chip. I ended our conversation with saying that I was very disappointed in his level of customer service. I expected more from his shop. However, I knew that I would be taking to social media and warning others about this shop’s horrible customer service, overcharging customers, and inability to take personal responsibility for their workmanship…or lack thereof. Now, reading all of the other bad reviews, I see that the man was untruthful. There are many unhappy customers…especially in regards to the gel nail polish. Fashion Nail & Spa seems to only care about getting customers in and out of their shop fast and getting money. They do not care about the satisfaction of their customers. They must remember, repeat business is what keeps a business in business. Read Less