First things first - look at the pictures the other reviewers post of how they LOVE the end result of their visit. Is it just me?! they all look crazy thick and ridiculous. Is this a new style? I rea... Read More
First things first - look at the pictures the other reviewers post of how they LOVE the end result of their visit. Is it just me?! they all look crazy thick and ridiculous. Is this a new style? I really should've looked more closely when I was trying to find a new nail spot. I'm local to Naugatuck and decided to try this place. With all the high reviews, who wouldn't? Initial observations - no appointment, taken right away, limited color selection, nearly no options for the weekly mani colors, everyone was very pleasant and engaging, polish display is very rag tag - just thrown together and unprofessional, sanitizing units are really just used to "store" the packaged tools - weird), pedicure chairs are older but highly adjustable forward/backward/recline etc. My first visit was for a manicure (no color) with a pedicure - total was $35 not including tax, totally reasonable. The pedicure was great in that there was quite a bit of care taken to careful callus and cuticle removal. I was impressed by the amount of attention and time on this - but maybe it was because my feet were in bad shape? Woman stopped over to say hi, mostly because the young lady assigned didn't speak much English, and told me I can avoid an ingrown toenail by cutting the sides at an angle... I respectfully replied that this actually encourages an ingrown nail (maybe it's just in my case?) and asked that they be trimmed straight across. All in all I left satisfied with the service and planned to return - specifically due to the nail tech alone, she was great and I tipped her well for her efforts. I decided to return 2 weeks later (with the same nail tech) and asked for the mani/pedi again - but the difference this time: I asked for color the mani. Now - this is what prompted my review... Pedicure went as expected and the mani portion was also satisfying. Once we were ready to apply color, things got uncomfortable. Couple of notes - I brought my own Essie color this time because they don't have a lot of selection and I noticed quite a bit of "thinning" of bottles during my last visit - their paints are old, half or nearly a quarter left in most so it makes it hard to apply evenly. My bottle was brand new, unused and I could tell the woman was having a hard time with it on my toes - way thinner and more fluid than those she was used to, which meant a lot of clean up throughout the service. During the mani, The paint was laid so thickly that an additional coat would have taken forever to dry - so I mentioned that only one coat is needed. She obliged and proceeded to apply *3* additional layers of top coat... Ugh. Aside from the millennium it takes to dry, we all know what happens when polish is too thick: it peels almost immediately... I literally got through about 6 hours before the first nail started to peel. All the others followed shortly afterward, leaving me looking like a toddler who had picked away at her polish obsessively. (I later noticed that the paint on my toes was also very thick - not a big deal considering you toes don't risk chipping/peeling nearly as much as your fingers)I felt compelled to post this review considering all the rave reviews that lured me here in the first place - maybe the clientele has little to compare this salon to so that's why they believe this is a fantastic place? maybe you're looking for acrylic - I can't speak to that? Or just a pedi? Or you won't need/want any color applied to your fingers? Then this is a good place - personally, I just expected that the mani would last for at least a few days. All in all, I won't be going back and the search continues. Read Less