29 Reviews

Pretty Nails & Spa

East Lyme, Connecticut
Reviews
Jamie Sabilia
5 Jul 2018
REPORT
Well, wish I could give a good review but wasn't able to get done what I wanted. Called in the morning, made appt for 3 people for 4:30. Got there exactly on time. Waited for 25 minutes waiting to ... Read More
Well, wish I could give a good review but wasn't able to get done what I wanted. Called in the morning, made appt for 3 people for 4:30. Got there exactly on time. Waited for 25 minutes waiting to recieve our pedicures. Ended up leaving cause we had people waiting for us for dinner. Not sure why they did not hold our 3 spots for the appt. I won't be back - 3 customers lost... Read Less
V L
6 Jun 2018
REPORT
Not impressed with gel manicure and almost got a dislocated shoulder with my massage. Very nice staff tho.
Sandra Wheeler
7 May 2018
REPORT
Girls night. We received great service. Thank you Angela for showing our three year old how much fun it is to have a mani/pedi. You were fantastic with her.
Jenn Pitt
17 Mar 2018
REPORT
Very clean warm friendly environment. Nicely done gel manicures
Roe T.
6 Feb 2018
REPORT
Highly disappointed in this especially with their prices. They charged me over $50 for a gel nail fill n Polish. The man that works there did my nails. Very poor n sloppy n used a glob of gel about n ... Read More
Highly disappointed in this especially with their prices. They charged me over $50 for a gel nail fill n Polish. The man that works there did my nails. Very poor n sloppy n used a glob of gel about n inch thick. My nails were so uneven n lumpy. I was disgusted. I only went here bcuz it was close to my home n I had just moved into the area. NVR again. Ripoff. Read Less
Thalia Mateo
23 Jan 2018
REPORT
Everytime I go and get a manicure, the polish peels the next day. Also on my French manicure, they got the white polish on the wrong part. Great hand care though. Lotion, hot wax.
Joanne M.
30 Dec 2017
REPORT
The staff is friendly and the place is clean. I've been here many times, and see whoever is available because everyone is terrific. The manicures and pedicures last long time. What separates this plac... Read More
The staff is friendly and the place is clean. I've been here many times, and see whoever is available because everyone is terrific. The manicures and pedicures last long time. What separates this place from others is the little extras, like paraffin and shoulder massage. One time, my 92 year old mother had a broken nail. They actually came out to my car and fixed it, so we didn't have to come in. They always do a little more than is expected.Highly recommend. Read Less
Stephanie Rossomando
2 Nov 2017
REPORT
This is a wonderful spa. Sandy and the rest of her team are all wonderful. They are friendly, professional, and do great work. I couldn't be happier with my nails and eyebrows whenever I get them d... Read More
This is a wonderful spa. Sandy and the rest of her team are all wonderful. They are friendly, professional, and do great work. I couldn't be happier with my nails and eyebrows whenever I get them done and the shoulder massage after is always a nice bonus. I highly recommend them! Read Less
patti beit
27 Oct 2017
REPORT
Great salon Sandy is wonderful she and her staff know what they are doing The back rub is an added feature. In the CVS plaza in Niantic Ct Very clean with new Spa chairs
Emily Amaral
8 Oct 2017
REPORT
I love this place! Such a nice mani and pedi experience.
Pamela Murphy Woodruff
23 Aug 2017
REPORT
The only place I got to anymore. Love the pedicure options and I get the Shellac gel manicures. The staff is meticulous and always does a great job!
Christina Marie
12 Aug 2017
REPORT
I love coming here... it has a very calm, tranquil atmosphere. The prices are very affordable because, let's face it, this day and age, we don't want to spend money on anything that's going to break t... Read More
I love coming here... it has a very calm, tranquil atmosphere. The prices are very affordable because, let's face it, this day and age, we don't want to spend money on anything that's going to break the bank, and for everything you get, it is definitely worth the money. Read Less
Jane Milardo
4 Aug 2017
REPORT
Relaxing experience. Great staff.
Carrie Rowley
23 Jul 2017
REPORT
This is my favorite nail salon in southeastern CT!! They always do a wonderful job!!
Joanne Cymbala
15 Jun 2017
REPORT
Wonderful staff - Sandy, the manager, can do five things at once, all while translating for staff and working on clients. This is my go - to spot for all things nails!
Donna Marie Yuhas
7 Mar 2017
REPORT
Always professional and I think this last visit was the 4th or 5 time we walked in with 3 or more people and didnt wait long. My grandaughter is two and the were so good with her. Always a great exper... Read More
Always professional and I think this last visit was the 4th or 5 time we walked in with 3 or more people and didnt wait long. My grandaughter is two and the were so good with her. Always a great experiance. Thank you! Read Less
Michelle B.
1 Mar 2017
REPORT
My 13 yr old Daughter, and I come here often, and WE LOVE PRETTY NAILS & SPA!!! SANDY,AND HER AMAZING TEAM, NOT ONLY ARE THEY TALENTED, BUT THEY CARE SO MUCH ABOUT THIERRY CLIENTS, AND GO ABOVE, AND B... Read More
My 13 yr old Daughter, and I come here often, and WE LOVE PRETTY NAILS & SPA!!! SANDY,AND HER AMAZING TEAM, NOT ONLY ARE THEY TALENTED, BUT THEY CARE SO MUCH ABOUT THIERRY CLIENTS, AND GO ABOVE, AND BEYOND TO MAKE YOU FEEL LIKE YOU ARE THE ONLY ONES HERE... WE HAVE BEEN TO MANY HIGH PRICED NAIL SALONS, AND WE WOULD NEVER GO ANYWHERE ELSE!!! THEY ARE REASONABLE IN PRICE, AND MAKE YOU FEEL SO IMPORTANT....IF ANYONE IS HESITATING TO TRY, PLEASE THINK TWICE, AND COME TRY FOR YOURSELF, YOU WON'T BE SORRY!!! THANK YOU SANDY, AND ALL OF THE WONDERFUL STAFF FOR ALWAYS DOING AN AMAZING JOB, WITH ALL OF THE PROCEDURES I HAVE GOTTEN, AND TREATING MY YOUNG LADY LIKE A PRINCESS..... LOVE, MICHELLE, AND MADDIE.... Read Less
Regina Mosley
11 Jan 2017
REPORT
I love this nail spa... I've been coming here for years and I've never had a complaint. Sandy and the rest of the staff are amazing. Had my pedicure done today by Ling, she's fantastic.... Highly reco... Read More
I love this nail spa... I've been coming here for years and I've never had a complaint. Sandy and the rest of the staff are amazing. Had my pedicure done today by Ling, she's fantastic.... Highly recommended.. Read Less
Becky Curley
28 Oct 2016
REPORT
Today I went in to get my eyebrows done and the girl who did them took a quarter of one off, then didn't shape or get half of the hairs that need to go away. I paid 20 bucks for a really bad service. ... Read More
Today I went in to get my eyebrows done and the girl who did them took a quarter of one off, then didn't shape or get half of the hairs that need to go away. I paid 20 bucks for a really bad service. Wouldn't recommend to anyone. Read Less
Tammie C.
23 Sep 2016
REPORT
This place was amazing. I brought my mother-in-law in for a mani/pedi before my brother-in-law's wedding. She has Parkinson and cannot move around very well at all. The nail tech came outside to help ... Read More
This place was amazing. I brought my mother-in-law in for a mani/pedi before my brother-in-law's wedding. She has Parkinson and cannot move around very well at all. The nail tech came outside to help us in, helped my MIL get settled. And on top of that they did a beautiful job to boot. Thank you! Read Less
Stefanie S.
31 Jul 2016
REPORT
Great experience and the customers are treated with genuine kindness and gratitude for their patronage! I'll be back and love the fact that there was relaxing music and a warm smile to welcome me.
Carey Kelly
6 May 2016
REPORT
Always very friendly and affordable
Close D.
6 Apr 2016
REPORT
I have been here 15 days ago .Polish not even not a professional service So slow.Avoid this place.never come back
Barb G.
24 Mar 2016
REPORT
I used to come here about 3 years ago when Yugi was the manager and it was fabulous. I used the "points" and got free manicures every few months. Then she moved and a new group of men were managing th... Read More
I used to come here about 3 years ago when Yugi was the manager and it was fabulous. I used the "points" and got free manicures every few months. Then she moved and a new group of men were managing the nail salon, and I didn't feel it was kept up, nor were they organized with walk-ins it appointments. Today I tried again- had a pedicure with Sam (he is new) who was carefully watched and tutored by Sandy, the manager.  It was perfect. Relaxing , sweet people and nice pedicure. Now I'll be back!!  Give this place a try - they are a family with children trying to make it in our country; so it's not one of those mills where they overwork the women who are managed by rude men ( like one nearby). Read Less
Kimberly Smith
6 Sep 2015
REPORT
Great service, great value. I have gel manicures done here and they are the best by far.
Susan H.
29 Aug 2015
REPORT
First off, I've only had 3 manicures in my life, so I'm kind of a manicure rookie. I do a fair amount of yard work, work around horses mucking stalls, emptying water buckets, tossing around bales of h... Read More
First off, I've only had 3 manicures in my life, so I'm kind of a manicure rookie. I do a fair amount of yard work, work around horses mucking stalls, emptying water buckets, tossing around bales of hay, etc., so frequent manicures would be a waste of time and money.  Nevertheless, I was attending a schmancy event a few months back and thought, well - what the heck?  So, okay, maybe it was like putting lipstick on a pig, but I thought I'd give it another try after a disastrous experience at another nail salon in town the year before.  Not knowing any better, I'd gotten a gel manicure at that place and didn't realize that that meant that I'd have to go back and have the stuff removed.   I didn't do that, and after attempting to remove the stuff myself, I ended up with nails that were ruined.  They peeled off in layers and wouldn't grow normally for several months.  Needless to say, they looked and felt like crap.  So, on the recommendation of a friend (who has since changed her mind about this place) I walked in with a song in my heart and asked for an eyebrow wax and a manicure.  I very specifically said "I do NOT want a gel manicure."  I enunciated this VERY clearly.  So I picked out a color and got my manicure.  I guess I should've been tipped off when the woman put my hands in the drying machine, but thought that this must be the way to quickly dry the polish. She was kind of sloppy about shaping the nails and applying the polish, and when she told me that I owed $45 my mouth dropped open.  Looking at the board that had the prices posted, I thought that the most I would owe would be about $25-$30.  (This was a few months ago, so I'm not 100% sure what the exact pricing should've been.)  I asked why it was so much money, and she said, "Gel manicure.  You got a gel manicure."  I reiterated that I had been very clear about NOT wanting this, but she acted like a deer in the headlights.  I didn't want to make a scene (now I wish I had) so I just paid the money and bolted.  As I wasn't about to go back and pay to have them remove the stuff, I just let it wear off with time and a little sanding with a nail file. (Yes, I realize this cheesy fashion technique could be considered criminally offensive and stupid...)  Be that as it may, my nails are now ruined again.  Dried out, soft and bendy, peeling, and very, very sad. (I think I actually hear them weeping softly at night.) What's more is that my friend who used to go here says that they once gave her a used paper towel to clean her hands and that making an appointment ahead of time doesn't guarantee that you will not wait a considerable length of time, or get the person you requested - even though they assure you that the person will be available.  Maybe not everyone gets this type of service, but at least now you are warned. Read Less
Connie Rue-Stange
27 Jun 2015
REPORT
I have been a steady customer for over 5 years. The owners, Sandy and Leo are friendly and professional, as is their staff. The manicure and pedicure stations are clean and comfortable. Equipment is ... Read More
I have been a steady customer for over 5 years. The owners, Sandy and Leo are friendly and professional, as is their staff. The manicure and pedicure stations are clean and comfortable. Equipment is always sterile. Best selection of nail polishes around! Top notch service includes a back rub! Ahhhh Read Less
taylar2559
8 Jan 2014
REPORT
Don't go. Worst pink and white " fill" I ever received. Charged me 65 dollars for cracked and bumpy nails. 6 days later they are lifting and cracking. Could have done a better job myself. needless to ... Read More
Don't go. Worst pink and white " fill" I ever received. Charged me 65 dollars for cracked and bumpy nails. 6 days later they are lifting and cracking. Could have done a better job myself. needless to say will NOT be returning. Waste of money! Read Less
Stephanie Hughes
28 Apr 2013
REPORT
Great service... But where is ugie?
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(860) 739-8968
88 Pennsylvania Avenue
East Lyme Connecticut 6357
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Pretty Nails & Spa

East Lyme, Connecticut
(29)
88 Pennsylvania Avenue
East Lyme Connecticut 6357
Jamie Sabilia
5 Jul 2018
REPORT
Well, wish I could give a good review but wasn't able to get done what I wanted. Called in the morning, made appt for 3 people for 4:30. Got there exactly on time. Waited for 25 minutes waiting to ... Read More
Well, wish I could give a good review but wasn't able to get done what I wanted. Called in the morning, made appt for 3 people for 4:30. Got there exactly on time. Waited for 25 minutes waiting to recieve our pedicures. Ended up leaving cause we had people waiting for us for dinner. Not sure why they did not hold our 3 spots for the appt. I won't be back - 3 customers lost... Read Less
V L
6 Jun 2018
REPORT
Not impressed with gel manicure and almost got a dislocated shoulder with my massage. Very nice staff tho.
Sandra Wheeler
7 May 2018
REPORT
Girls night. We received great service. Thank you Angela for showing our three year old how much fun it is to have a mani/pedi. You were fantastic with her.
Jenn Pitt
17 Mar 2018
REPORT
Very clean warm friendly environment. Nicely done gel manicures
Roe T.
6 Feb 2018
REPORT
Highly disappointed in this especially with their prices. They charged me over $50 for a gel nail fill n Polish. The man that works there did my nails. Very poor n sloppy n used a glob of gel about n ... Read More
Highly disappointed in this especially with their prices. They charged me over $50 for a gel nail fill n Polish. The man that works there did my nails. Very poor n sloppy n used a glob of gel about n inch thick. My nails were so uneven n lumpy. I was disgusted. I only went here bcuz it was close to my home n I had just moved into the area. NVR again. Ripoff. Read Less
Thalia Mateo
23 Jan 2018
REPORT
Everytime I go and get a manicure, the polish peels the next day. Also on my French manicure, they got the white polish on the wrong part. Great hand care though. Lotion, hot wax.
Joanne M.
30 Dec 2017
REPORT
The staff is friendly and the place is clean. I've been here many times, and see whoever is available because everyone is terrific. The manicures and pedicures last long time. What separates this plac... Read More
The staff is friendly and the place is clean. I've been here many times, and see whoever is available because everyone is terrific. The manicures and pedicures last long time. What separates this place from others is the little extras, like paraffin and shoulder massage. One time, my 92 year old mother had a broken nail. They actually came out to my car and fixed it, so we didn't have to come in. They always do a little more than is expected.Highly recommend. Read Less
Stephanie Rossomando
2 Nov 2017
REPORT
This is a wonderful spa. Sandy and the rest of her team are all wonderful. They are friendly, professional, and do great work. I couldn't be happier with my nails and eyebrows whenever I get them d... Read More
This is a wonderful spa. Sandy and the rest of her team are all wonderful. They are friendly, professional, and do great work. I couldn't be happier with my nails and eyebrows whenever I get them done and the shoulder massage after is always a nice bonus. I highly recommend them! Read Less
patti beit
27 Oct 2017
REPORT
Great salon Sandy is wonderful she and her staff know what they are doing The back rub is an added feature. In the CVS plaza in Niantic Ct Very clean with new Spa chairs
Emily Amaral
8 Oct 2017
REPORT
I love this place! Such a nice mani and pedi experience.
Pamela Murphy Woodruff
23 Aug 2017
REPORT
The only place I got to anymore. Love the pedicure options and I get the Shellac gel manicures. The staff is meticulous and always does a great job!
Christina Marie
12 Aug 2017
REPORT
I love coming here... it has a very calm, tranquil atmosphere. The prices are very affordable because, let's face it, this day and age, we don't want to spend money on anything that's going to break t... Read More
I love coming here... it has a very calm, tranquil atmosphere. The prices are very affordable because, let's face it, this day and age, we don't want to spend money on anything that's going to break the bank, and for everything you get, it is definitely worth the money. Read Less
Jane Milardo
4 Aug 2017
REPORT
Relaxing experience. Great staff.
Carrie Rowley
23 Jul 2017
REPORT
This is my favorite nail salon in southeastern CT!! They always do a wonderful job!!
Joanne Cymbala
15 Jun 2017
REPORT
Wonderful staff - Sandy, the manager, can do five things at once, all while translating for staff and working on clients. This is my go - to spot for all things nails!
Donna Marie Yuhas
7 Mar 2017
REPORT
Always professional and I think this last visit was the 4th or 5 time we walked in with 3 or more people and didnt wait long. My grandaughter is two and the were so good with her. Always a great exper... Read More
Always professional and I think this last visit was the 4th or 5 time we walked in with 3 or more people and didnt wait long. My grandaughter is two and the were so good with her. Always a great experiance. Thank you! Read Less
Michelle B.
1 Mar 2017
REPORT
My 13 yr old Daughter, and I come here often, and WE LOVE PRETTY NAILS & SPA!!! SANDY,AND HER AMAZING TEAM, NOT ONLY ARE THEY TALENTED, BUT THEY CARE SO MUCH ABOUT THIERRY CLIENTS, AND GO ABOVE, AND B... Read More
My 13 yr old Daughter, and I come here often, and WE LOVE PRETTY NAILS & SPA!!! SANDY,AND HER AMAZING TEAM, NOT ONLY ARE THEY TALENTED, BUT THEY CARE SO MUCH ABOUT THIERRY CLIENTS, AND GO ABOVE, AND BEYOND TO MAKE YOU FEEL LIKE YOU ARE THE ONLY ONES HERE... WE HAVE BEEN TO MANY HIGH PRICED NAIL SALONS, AND WE WOULD NEVER GO ANYWHERE ELSE!!! THEY ARE REASONABLE IN PRICE, AND MAKE YOU FEEL SO IMPORTANT....IF ANYONE IS HESITATING TO TRY, PLEASE THINK TWICE, AND COME TRY FOR YOURSELF, YOU WON'T BE SORRY!!! THANK YOU SANDY, AND ALL OF THE WONDERFUL STAFF FOR ALWAYS DOING AN AMAZING JOB, WITH ALL OF THE PROCEDURES I HAVE GOTTEN, AND TREATING MY YOUNG LADY LIKE A PRINCESS..... LOVE, MICHELLE, AND MADDIE.... Read Less
Regina Mosley
11 Jan 2017
REPORT
I love this nail spa... I've been coming here for years and I've never had a complaint. Sandy and the rest of the staff are amazing. Had my pedicure done today by Ling, she's fantastic.... Highly reco... Read More
I love this nail spa... I've been coming here for years and I've never had a complaint. Sandy and the rest of the staff are amazing. Had my pedicure done today by Ling, she's fantastic.... Highly recommended.. Read Less
Becky Curley
28 Oct 2016
REPORT
Today I went in to get my eyebrows done and the girl who did them took a quarter of one off, then didn't shape or get half of the hairs that need to go away. I paid 20 bucks for a really bad service. ... Read More
Today I went in to get my eyebrows done and the girl who did them took a quarter of one off, then didn't shape or get half of the hairs that need to go away. I paid 20 bucks for a really bad service. Wouldn't recommend to anyone. Read Less
Tammie C.
23 Sep 2016
REPORT
This place was amazing. I brought my mother-in-law in for a mani/pedi before my brother-in-law's wedding. She has Parkinson and cannot move around very well at all. The nail tech came outside to help ... Read More
This place was amazing. I brought my mother-in-law in for a mani/pedi before my brother-in-law's wedding. She has Parkinson and cannot move around very well at all. The nail tech came outside to help us in, helped my MIL get settled. And on top of that they did a beautiful job to boot. Thank you! Read Less
Stefanie S.
31 Jul 2016
REPORT
Great experience and the customers are treated with genuine kindness and gratitude for their patronage! I'll be back and love the fact that there was relaxing music and a warm smile to welcome me.
Carey Kelly
6 May 2016
REPORT
Always very friendly and affordable
Close D.
6 Apr 2016
REPORT
I have been here 15 days ago .Polish not even not a professional service So slow.Avoid this place.never come back
Barb G.
24 Mar 2016
REPORT
I used to come here about 3 years ago when Yugi was the manager and it was fabulous. I used the "points" and got free manicures every few months. Then she moved and a new group of men were managing th... Read More
I used to come here about 3 years ago when Yugi was the manager and it was fabulous. I used the "points" and got free manicures every few months. Then she moved and a new group of men were managing the nail salon, and I didn't feel it was kept up, nor were they organized with walk-ins it appointments. Today I tried again- had a pedicure with Sam (he is new) who was carefully watched and tutored by Sandy, the manager.  It was perfect. Relaxing , sweet people and nice pedicure. Now I'll be back!!  Give this place a try - they are a family with children trying to make it in our country; so it's not one of those mills where they overwork the women who are managed by rude men ( like one nearby). Read Less
Kimberly Smith
6 Sep 2015
REPORT
Great service, great value. I have gel manicures done here and they are the best by far.
Susan H.
29 Aug 2015
REPORT
First off, I've only had 3 manicures in my life, so I'm kind of a manicure rookie. I do a fair amount of yard work, work around horses mucking stalls, emptying water buckets, tossing around bales of h... Read More
First off, I've only had 3 manicures in my life, so I'm kind of a manicure rookie. I do a fair amount of yard work, work around horses mucking stalls, emptying water buckets, tossing around bales of hay, etc., so frequent manicures would be a waste of time and money.  Nevertheless, I was attending a schmancy event a few months back and thought, well - what the heck?  So, okay, maybe it was like putting lipstick on a pig, but I thought I'd give it another try after a disastrous experience at another nail salon in town the year before.  Not knowing any better, I'd gotten a gel manicure at that place and didn't realize that that meant that I'd have to go back and have the stuff removed.   I didn't do that, and after attempting to remove the stuff myself, I ended up with nails that were ruined.  They peeled off in layers and wouldn't grow normally for several months.  Needless to say, they looked and felt like crap.  So, on the recommendation of a friend (who has since changed her mind about this place) I walked in with a song in my heart and asked for an eyebrow wax and a manicure.  I very specifically said "I do NOT want a gel manicure."  I enunciated this VERY clearly.  So I picked out a color and got my manicure.  I guess I should've been tipped off when the woman put my hands in the drying machine, but thought that this must be the way to quickly dry the polish. She was kind of sloppy about shaping the nails and applying the polish, and when she told me that I owed $45 my mouth dropped open.  Looking at the board that had the prices posted, I thought that the most I would owe would be about $25-$30.  (This was a few months ago, so I'm not 100% sure what the exact pricing should've been.)  I asked why it was so much money, and she said, "Gel manicure.  You got a gel manicure."  I reiterated that I had been very clear about NOT wanting this, but she acted like a deer in the headlights.  I didn't want to make a scene (now I wish I had) so I just paid the money and bolted.  As I wasn't about to go back and pay to have them remove the stuff, I just let it wear off with time and a little sanding with a nail file. (Yes, I realize this cheesy fashion technique could be considered criminally offensive and stupid...)  Be that as it may, my nails are now ruined again.  Dried out, soft and bendy, peeling, and very, very sad. (I think I actually hear them weeping softly at night.) What's more is that my friend who used to go here says that they once gave her a used paper towel to clean her hands and that making an appointment ahead of time doesn't guarantee that you will not wait a considerable length of time, or get the person you requested - even though they assure you that the person will be available.  Maybe not everyone gets this type of service, but at least now you are warned. Read Less
Connie Rue-Stange
27 Jun 2015
REPORT
I have been a steady customer for over 5 years. The owners, Sandy and Leo are friendly and professional, as is their staff. The manicure and pedicure stations are clean and comfortable. Equipment is ... Read More
I have been a steady customer for over 5 years. The owners, Sandy and Leo are friendly and professional, as is their staff. The manicure and pedicure stations are clean and comfortable. Equipment is always sterile. Best selection of nail polishes around! Top notch service includes a back rub! Ahhhh Read Less
taylar2559
8 Jan 2014
REPORT
Don't go. Worst pink and white " fill" I ever received. Charged me 65 dollars for cracked and bumpy nails. 6 days later they are lifting and cracking. Could have done a better job myself. needless to ... Read More
Don't go. Worst pink and white " fill" I ever received. Charged me 65 dollars for cracked and bumpy nails. 6 days later they are lifting and cracking. Could have done a better job myself. needless to say will NOT be returning. Waste of money! Read Less
Stephanie Hughes
28 Apr 2013
REPORT
Great service... But where is ugie?
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know