Horrible customer service. Didn’t even get my nails done because of how rude they were. Walked in, walked out.
Olivia Cunningham
25 Mar 2018
REPORT
NC
2 Sep 2017
REPORT
This place is horrible for Gel Pedicures!. Super expensive. I paid $52 and the gel peeled the next morning. I went back to the place and the manager gave me a gift certificate of $17. What a joke, I d... Read More
This place is horrible for Gel Pedicures!. Super expensive. I paid $52 and the gel peeled the next morning. I went back to the place and the manager gave me a gift certificate of $17. What a joke, I don't live her so I won't be going back!. Lastly beware of the karate chop you get in the back of the neck upon conclusion of the service it may land you a trip to the local chiropractor. Read Less
Lisandra C.
1 Sep 2017
REPORT
This place is horrible for gel pedicures. Super expensive! I paid $52 and the gel peeled the next morning I went back and the manager gave me a gift certificate of $17. What a joke , I don't live here... Read More
This place is horrible for gel pedicures. Super expensive! I paid $52 and the gel peeled the next morning I went back and the manager gave me a gift certificate of $17. What a joke , I don't live here so I won't be going back. Lastly beware of the karate chop you get in the back of your neck upon conclusion of the service it may land you a trip to the local chiropractor. Read Less
Kathy Quinzani Murphy
27 Jul 2017
REPORT
Not at all what I expected.. No cuticle removal, they basically shortened, filed, and painted my nails. For $30 and now after 3 hours they have chipped. Never going back there
Pamela Duffy
10 Jul 2017
REPORT
Nikki Nadeau
2 Jul 2017
REPORT
I have had many pedicures and never felt like a number. The clients were herded in and out like cattle- less that 15 minutes in the chair. I was not impressed by the garbage bag massage I received at ... Read More
I have had many pedicures and never felt like a number. The clients were herded in and out like cattle- less that 15 minutes in the chair. I was not impressed by the garbage bag massage I received at the end either- very tacky on my skin and not relaxing. The constant talking in their native tongue did not make for a calming atmosphere either. I will not be returning. Read Less
Brenda Scrivani
28 Jun 2017
REPORT
Always take care of me when I come here. Come in to get my toenails painted n got my broken gel powered nail fixed n didn't even have to ask. Thank u for keeping me a happy repeat customer!!!
Kate H.
14 Jun 2017
REPORT
Love this nail salon!! Most nail salons are full of fumes and only offer toxic heavy options. Not true here! They make an effort to offer non toxic options, and they also do a great job. I'm hard on m... Read More
Love this nail salon!! Most nail salons are full of fumes and only offer toxic heavy options. Not true here! They make an effort to offer non toxic options, and they also do a great job. I'm hard on my nails and my basic mani / pedi with non- toxic polish lasted almost 2 weeks. I really appreciate businesses that are trying to make a difference, are innovative, and care about their customers' health and well being. Read Less
Susan Sullivan
13 May 2017
REPORT
The price is fair for a pedicure, however, they don't tell you the cost for extras like the $10 additional my daughter was charged for a few extra minutes of leg massage, And I have a bruise from the... Read More
The price is fair for a pedicure, however, they don't tell you the cost for extras like the $10 additional my daughter was charged for a few extra minutes of leg massage, And I have a bruise from the elbow used on a ten minute neck massage. I kept telling the girl to stop but she didn't understand English. Read Less
Tracy Morales
29 Jan 2017
REPORT
I got a gift certificate to this salon for Christmas. The place was clean, and the staff was nice enough. I asked for a chrome manicure. What I got was sparkly silver nails; pretty enough but not a mi... Read More
I got a gift certificate to this salon for Christmas. The place was clean, and the staff was nice enough. I asked for a chrome manicure. What I got was sparkly silver nails; pretty enough but not a mirror-like finish that I was hoping for. Six hours later I got home and took a shower and the polish just started peeling off. I hate leaving a bad review but it just seems a shame to waste that much time and money (and to think it was a gift). I won't be going back. Read Less
Tiffany Luzuriaga
26 Aug 2016
REPORT
First time at this salon. Staff was friendly and accommodating. Shop was pretty and clean. I got a gel manicure. My only complaint was that I felt the manicurist rushed. From the time I picked my colo... Read More
First time at this salon. Staff was friendly and accommodating. Shop was pretty and clean. I got a gel manicure. My only complaint was that I felt the manicurist rushed. From the time I picked my color to the time I paid was 17 minutes. No one was waiting. I've gotten gel manicures from may different places and that was the quickest ever. I'm paying almost $50 and you have no other customers, a few more minutes wouldn't hurt and would make me eager to return. Read Less
Sara Lauren
23 Aug 2016
REPORT
I've been here for a few pedicures and gel manicures. They are excellent! They have so many gel colors and regular colors. The staff are incredibly kind and put a lot of effort into services. Every ma... Read More
I've been here for a few pedicures and gel manicures. They are excellent! They have so many gel colors and regular colors. The staff are incredibly kind and put a lot of effort into services. Every massage I've had with my spa pedicure has been a real massage--not just rubbing back and forth. They also use liners for the pedicures and it's super clean. Best in East Lyme! Read Less
Cheng Cheng
13 Jun 2016
REPORT
good
Nicky K.
3 Jun 2016
REPORT
About what I expected for a $30 pedicure. Seemed fairly clean, pretty empty on a Saturday afternoon, which was surprising. Another customer was furious about something they had messed up when I walked... Read More
About what I expected for a $30 pedicure. Seemed fairly clean, pretty empty on a Saturday afternoon, which was surprising. Another customer was furious about something they had messed up when I walked it, which may have colored my experience. I liked that they used separate liners in the foot baths, but was a little thrown when they put a hot towel in a plastic bag on my back and started pounding on me while I was waiting for my nails to dry. Probably would have been okay, but they didn't say a word before or while they were doing this, so it wound up being really awkward. Read Less
Nancy Erman
22 May 2016
REPORT
Pleasant,effient service. Nice variety of special pedicures, with scrubs, extra massaging, etc.
Lisa D.
15 May 2016
REPORT
We took our mom here for a late mother's day pedicure treat on a Monday afternoon. We were fortunate there were several technicians available so we could enjoy the pampering at the same time. While $3... Read More
We took our mom here for a late mother's day pedicure treat on a Monday afternoon. We were fortunate there were several technicians available so we could enjoy the pampering at the same time. While $30 is a little above average for a basic pedicure with a color, we really enjoyed Niantic Nail Salon. We appreciate how they line the foot tubs with plastic so it feels more sanitary than a shared tub. Second the technicians were all really amazing, especially at the foot massage. The salon is bright and clean and also quiet and relaxing. It was exactly what we were hoping for. This will likely be our salon of choice anytime we are together and looking for a relaxing pedicure. Read Less
Karen S.
23 Apr 2016
REPORT
I went in for a gel manicure and sea clay pedicure. The girl that did my nails was not allowed to turn on the jet machine in the tub due to the health department orders. She never put on the sea clay.... Read More
I went in for a gel manicure and sea clay pedicure. The girl that did my nails was not allowed to turn on the jet machine in the tub due to the health department orders. She never put on the sea clay. Also I had told them that I wanted the $25.00 special they had running on each the manicure and pedicure. I was charged $25.00 for 1 and $30.00 for the other. I go to relax and by not being able to have the water jet help soothe my feet I will have to find another place to go. Not happy Read Less
Shannon Gill, M.S.
23 Apr 2016
REPORT
Horrible place to get your UV Gel nails. They started to fall off within a week and had the beginning stages of mold due to water getting underneath them.
Zhi Z.
7 Apr 2016
REPORT
We went here last week ,My girlfriend very enjoy her pedicure! And in also get such perfect massage lol ! They have very nice place!And service is perfect too ! That's why we will come back!!!
Ling L.
3 Apr 2016
REPORT
Fantasitic place!Everybody so friendly.They use disposable tools .Clean&nice job!My nails looks so puuuurty.
Gina Byrne
16 Jan 2016
REPORT
Lulu W.
2 Nov 2015
REPORT
it is the best nails store I have ever been ! All staffs are so friendly and they did excellent jobs on my nails . I love this place and strongly recommend this to all ! You all will never regret to g... Read More
it is the best nails store I have ever been ! All staffs are so friendly and they did excellent jobs on my nails . I love this place and strongly recommend this to all ! You all will never regret to go there ! Read Less
Sara H.
27 Aug 2015
REPORT
I had one of my all-time favorite pedicures here last week while on vacation. The service was lovely, massage excellent (with a hot-stone shoulder massage during drying as a free extra), and polish a... Read More
I had one of my all-time favorite pedicures here last week while on vacation. The service was lovely, massage excellent (with a hot-stone shoulder massage during drying as a free extra), and polish applied impeccably. I especially appreciated that they present you with a printed menu of services with prices so there is no "misunderstanding" as I've experienced at some salons where you end up paying for a more costly vesion of a pedicure than you thought you had selected. Prices start at a very reasonable $20 for a basic pedicure, with add-ons at five or eight dollars each. Once I had selected a very modest pair of services I was not pressured at all to add on, which I appreciated.Technicians all seemed to take the customer's lead as far as interaction; I prefer to read quietly during my pedicure and was left undisturbed to do so. The customer next to me is a chatty sort, and her technician seemed just as happy to converse throughout.Over all a completely positive experience. I will definitely be back! Read Less
Maeve Riden
4 Aug 2015
REPORT
I don't usually get my nails done, but I decided to go to Niantic Nail Spa as a treat. I saw a young man named Andy, and I am very glad that I did! I was nervous coming in, but he did an excellent job... Read More
I don't usually get my nails done, but I decided to go to Niantic Nail Spa as a treat. I saw a young man named Andy, and I am very glad that I did! I was nervous coming in, but he did an excellent job on my nails, and was quite professional and welcoming. I am very satisfied by the results- I've gotten many compliments on my nails, which is new to me! Tell Andy I appreciate his work very much, and I will definitely come into your shop again, thanks to him. Read Less
Jodi Joy Read Marchand
31 Jul 2015
REPORT
Came in for mani and pedi today. I even dragged my husband with me and talked him into his first pedicure. Well, he's hooked just as I am. We are new to the area and we will definitely be back. Very c... Read More
Came in for mani and pedi today. I even dragged my husband with me and talked him into his first pedicure. Well, he's hooked just as I am. We are new to the area and we will definitely be back. Very clean. Staff is so kind. The prices are very reasonable and the massage chairs are heavenly. I am a hairdresser and know online reviews can make or break you. I sure hope this helps and that you guys are around for a long time! Wonderful job! Much love, Christopher and Jodi Marchand Read Less
Lizzy S.
22 May 2015
REPORT
First off the male manager puts down other salons in the area, he talks to everyone about the products they use and literally shows you how expensive they are, which I found off putting. As I was gett... Read More
First off the male manager puts down other salons in the area, he talks to everyone about the products they use and literally shows you how expensive they are, which I found off putting. As I was getting a manicure I asked if they would soak my cuticles, since it seemed that step was going to be skipped over. The male manager started yelling at the woman doing my manicure and made a different woman step in to finish. Both manicurist seemed horrified by the male manager, I simply asked to soak my cuticles, there was nothing wrong with the woman who was doing my manicure originally. When new customers came in my original manicurist went to help them and the male manager yelled at her and would not let her wait on customers. I felt so bad for the people that work there! It was such an unpleasant experience I will not return. Read Less
Stefanie S.
3 May 2015
REPORT
I can't believe I have to give at least one star to publish my review.
Amanda Kathleen Norton
19 Apr 2015
REPORT
My daughter and I just had our first visit to Niantic Nail spa. I have to say I really liked the atmosphere and decor. I was VERY pleased with the wide selection of polish colors they have to offer!! ... Read More
My daughter and I just had our first visit to Niantic Nail spa. I have to say I really liked the atmosphere and decor. I was VERY pleased with the wide selection of polish colors they have to offer!! I was also reassured when I saw they only use their instruments once on one patron then they are sanitized and sealed. Not re-used like the last place I went. The ONLY thing I think I'm not completely happy with is they only use two coats of shellac rather than three. My nails ...don't feel as strong and thick as they did when I had previous visits to my prior nail salon and the color could be just a bit more solid. At the other salon they alternated clear coat and color three times which left me feeling like my nails were really strong. Perhaps the folks at Niantic Nails might be open to doing it that way for me next time if I ask? I also felt like things were a tad rushed, not as relaxing as I anticipated. But overall I'm very pleased and will definitely return! Just trying to offer friendly constructive feedback. :-) See More Read Less
Kim D.
11 Apr 2015
REPORT
Stopped in yesterday while visiting my in-laws in Niantic. The salon was very clean. The staff very friendly. I felt very relaxed watching the TV show videos of fish. Relaxing music, as well. The pric... Read More
Stopped in yesterday while visiting my in-laws in Niantic. The salon was very clean. The staff very friendly. I felt very relaxed watching the TV show videos of fish. Relaxing music, as well. The prices are better than what I pay for a pedicure in Pennsylvania. I will return when I am back in Niantic. Read Less
Emma C.
1 Mar 2015
REPORT
Today I went here.They changed owner.I have the spa pedicure.Great spa pedicure nice price!wonderful!Love Love Love!
Michelle A.
20 Feb 2015
REPORT
Niantic Nail spa is a clean and professional salon and spa. The staff treats you like family!
Sarah B.
6 Feb 2015
REPORT
The nicest people and very professional too.The place is nice & clean
Apple L.
6 Feb 2015
REPORT
nice place!excellent massage.I like doing my feet here in winter
Michelle A.
6 Feb 2015
REPORT
The store changed owner . They doing so good.Very friendly, clean, and affordable. If you have a young daughter who likes to get pampered with mommy, this is THE place to go! We won't go anywhere else... Read More
The store changed owner . They doing so good.Very friendly, clean, and affordable. If you have a young daughter who likes to get pampered with mommy, this is THE place to go! We won't go anywhere else as long as we live in the area. Read Less
Hill M.
28 Dec 2014
REPORT
They are so busy.I have been there yesterday.Everything is perfect.crazy!
Linny M.
28 Dec 2014
REPORT
I will be back soon!I like everything here
Wang S.
28 Dec 2014
REPORT
They used good stuff.everthing Not refill.profession.
G A.
27 Dec 2014
REPORT
I will not be back. I never experienced anything like this: the technician didn’t know what to do with my nails. I do understand that CT doesn’t require any license or training for manicure and pedicu... Read More
I will not be back. I never experienced anything like this: the technician didn’t know what to do with my nails. I do understand that CT doesn’t require any license or training for manicure and pedicure, but brining someone just from the street and asking them to perform a treatment it just too stupid for the management. I felt really bad for the guy – he was trying, but honestly, my 10 year old daughter was better with a nail file. It is totally management fault: I think this place should be closed down if they cannot provide professional services. Read Less
Bill P.
24 Jul 2014
REPORT
My first wow nice job. They were very professional and attentive. I am very ticklish on my feet but they did well when I was jumping and laughing. Well worth the money
Allison C.
25 Jun 2012
REPORT
This is the sister location to the Nail Spa II in Waterford. I prefer this location as it is in quaint Niantic and everything in the store is brand new. The review below was written for Nail Spa II bu... Read More
This is the sister location to the Nail Spa II in Waterford. I prefer this location as it is in quaint Niantic and everything in the store is brand new. The review below was written for Nail Spa II but holds true for this location as well. Incredible pedicures! Easily one of the best pedicures I've ever had - they soak, exfoliate, paraffin and massage your toes and leg with just the base pedicure for *I think* $30. I highly recommend paying the additional $10 to have your heels softened and receive additional exfoliation and massage therapies. The $30 pedi takes about 30 to 45 minutes and the $40 one can last past an hour. The hot rock shoulder rub while your tootsies dry truly completes the spa -like experience. The staff is friendly and considerate. The only reason why this is a 4 star review vs. a 5 star is because their manicures (while good) aren't of the same quality as the pedicure. They don't soak your hands prior to the cuticle clean-up. I can say as I look at my nails 2 days later it doesn't leave the cleanest look. Otherwise, the mani is very standard to what you would receive at other nail salons. For me, I'll stick with the pedi here - it is definitely worth the time and money. So insanely relaxing! Read Less
Horrible customer service. Didn’t even get my nails done because of how rude they were. Walked in, walked out.
Olivia Cunningham
25 Mar 2018
REPORT
☆☆☆☆☆
REPORT
NC
2 Sep 2017
REPORT
☆☆☆☆☆
REPORT
This place is horrible for Gel Pedicures!. Super expensive. I paid $52 and the gel peeled the next morning. I went back to the place and the manager gave me a gift certificate of $17. What a joke, I d... Read More
This place is horrible for Gel Pedicures!. Super expensive. I paid $52 and the gel peeled the next morning. I went back to the place and the manager gave me a gift certificate of $17. What a joke, I don't live her so I won't be going back!. Lastly beware of the karate chop you get in the back of the neck upon conclusion of the service it may land you a trip to the local chiropractor. Read Less
Lisandra C.
1 Sep 2017
REPORT
☆☆☆☆☆
REPORT
This place is horrible for gel pedicures. Super expensive! I paid $52 and the gel peeled the next morning I went back and the manager gave me a gift certificate of $17. What a joke , I don't live here... Read More
This place is horrible for gel pedicures. Super expensive! I paid $52 and the gel peeled the next morning I went back and the manager gave me a gift certificate of $17. What a joke , I don't live here so I won't be going back. Lastly beware of the karate chop you get in the back of your neck upon conclusion of the service it may land you a trip to the local chiropractor. Read Less
Kathy Quinzani Murphy
27 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Not at all what I expected.. No cuticle removal, they basically shortened, filed, and painted my nails. For $30 and now after 3 hours they have chipped. Never going back there
Pamela Duffy
10 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Nikki Nadeau
2 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I have had many pedicures and never felt like a number. The clients were herded in and out like cattle- less that 15 minutes in the chair. I was not impressed by the garbage bag massage I received at ... Read More
I have had many pedicures and never felt like a number. The clients were herded in and out like cattle- less that 15 minutes in the chair. I was not impressed by the garbage bag massage I received at the end either- very tacky on my skin and not relaxing. The constant talking in their native tongue did not make for a calming atmosphere either. I will not be returning. Read Less
Brenda Scrivani
28 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Always take care of me when I come here. Come in to get my toenails painted n got my broken gel powered nail fixed n didn't even have to ask. Thank u for keeping me a happy repeat customer!!!
Kate H.
14 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Love this nail salon!! Most nail salons are full of fumes and only offer toxic heavy options. Not true here! They make an effort to offer non toxic options, and they also do a great job. I'm hard on m... Read More
Love this nail salon!! Most nail salons are full of fumes and only offer toxic heavy options. Not true here! They make an effort to offer non toxic options, and they also do a great job. I'm hard on my nails and my basic mani / pedi with non- toxic polish lasted almost 2 weeks. I really appreciate businesses that are trying to make a difference, are innovative, and care about their customers' health and well being. Read Less
Susan Sullivan
13 May 2017
REPORT
☆☆☆☆☆
REPORT
The price is fair for a pedicure, however, they don't tell you the cost for extras like the $10 additional my daughter was charged for a few extra minutes of leg massage, And I have a bruise from the... Read More
The price is fair for a pedicure, however, they don't tell you the cost for extras like the $10 additional my daughter was charged for a few extra minutes of leg massage, And I have a bruise from the elbow used on a ten minute neck massage. I kept telling the girl to stop but she didn't understand English. Read Less
Tracy Morales
29 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I got a gift certificate to this salon for Christmas. The place was clean, and the staff was nice enough. I asked for a chrome manicure. What I got was sparkly silver nails; pretty enough but not a mi... Read More
I got a gift certificate to this salon for Christmas. The place was clean, and the staff was nice enough. I asked for a chrome manicure. What I got was sparkly silver nails; pretty enough but not a mirror-like finish that I was hoping for. Six hours later I got home and took a shower and the polish just started peeling off. I hate leaving a bad review but it just seems a shame to waste that much time and money (and to think it was a gift). I won't be going back. Read Less
Tiffany Luzuriaga
26 Aug 2016
REPORT
☆☆☆☆☆
REPORT
First time at this salon. Staff was friendly and accommodating. Shop was pretty and clean. I got a gel manicure. My only complaint was that I felt the manicurist rushed. From the time I picked my colo... Read More
First time at this salon. Staff was friendly and accommodating. Shop was pretty and clean. I got a gel manicure. My only complaint was that I felt the manicurist rushed. From the time I picked my color to the time I paid was 17 minutes. No one was waiting. I've gotten gel manicures from may different places and that was the quickest ever. I'm paying almost $50 and you have no other customers, a few more minutes wouldn't hurt and would make me eager to return. Read Less
Sara Lauren
23 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I've been here for a few pedicures and gel manicures. They are excellent! They have so many gel colors and regular colors. The staff are incredibly kind and put a lot of effort into services. Every ma... Read More
I've been here for a few pedicures and gel manicures. They are excellent! They have so many gel colors and regular colors. The staff are incredibly kind and put a lot of effort into services. Every massage I've had with my spa pedicure has been a real massage--not just rubbing back and forth. They also use liners for the pedicures and it's super clean. Best in East Lyme! Read Less
Cheng Cheng
13 Jun 2016
REPORT
☆☆☆☆☆
REPORT
good
Nicky K.
3 Jun 2016
REPORT
☆☆☆☆☆
REPORT
About what I expected for a $30 pedicure. Seemed fairly clean, pretty empty on a Saturday afternoon, which was surprising. Another customer was furious about something they had messed up when I walked... Read More
About what I expected for a $30 pedicure. Seemed fairly clean, pretty empty on a Saturday afternoon, which was surprising. Another customer was furious about something they had messed up when I walked it, which may have colored my experience. I liked that they used separate liners in the foot baths, but was a little thrown when they put a hot towel in a plastic bag on my back and started pounding on me while I was waiting for my nails to dry. Probably would have been okay, but they didn't say a word before or while they were doing this, so it wound up being really awkward. Read Less
Nancy Erman
22 May 2016
REPORT
☆☆☆☆☆
REPORT
Pleasant,effient service. Nice variety of special pedicures, with scrubs, extra massaging, etc.
Lisa D.
15 May 2016
REPORT
☆☆☆☆☆
REPORT
We took our mom here for a late mother's day pedicure treat on a Monday afternoon. We were fortunate there were several technicians available so we could enjoy the pampering at the same time. While $3... Read More
We took our mom here for a late mother's day pedicure treat on a Monday afternoon. We were fortunate there were several technicians available so we could enjoy the pampering at the same time. While $30 is a little above average for a basic pedicure with a color, we really enjoyed Niantic Nail Salon. We appreciate how they line the foot tubs with plastic so it feels more sanitary than a shared tub. Second the technicians were all really amazing, especially at the foot massage. The salon is bright and clean and also quiet and relaxing. It was exactly what we were hoping for. This will likely be our salon of choice anytime we are together and looking for a relaxing pedicure. Read Less
Karen S.
23 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I went in for a gel manicure and sea clay pedicure. The girl that did my nails was not allowed to turn on the jet machine in the tub due to the health department orders. She never put on the sea clay.... Read More
I went in for a gel manicure and sea clay pedicure. The girl that did my nails was not allowed to turn on the jet machine in the tub due to the health department orders. She never put on the sea clay. Also I had told them that I wanted the $25.00 special they had running on each the manicure and pedicure. I was charged $25.00 for 1 and $30.00 for the other. I go to relax and by not being able to have the water jet help soothe my feet I will have to find another place to go. Not happy Read Less
Shannon Gill, M.S.
23 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Horrible place to get your UV Gel nails. They started to fall off within a week and had the beginning stages of mold due to water getting underneath them.
Zhi Z.
7 Apr 2016
REPORT
☆☆☆☆☆
REPORT
We went here last week ,My girlfriend very enjoy her pedicure! And in also get such perfect massage lol ! They have very nice place!And service is perfect too ! That's why we will come back!!!
Ling L.
3 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Fantasitic place!Everybody so friendly.They use disposable tools .Clean&nice job!My nails looks so puuuurty.
Gina Byrne
16 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Lulu W.
2 Nov 2015
REPORT
☆☆☆☆☆
REPORT
it is the best nails store I have ever been ! All staffs are so friendly and they did excellent jobs on my nails . I love this place and strongly recommend this to all ! You all will never regret to g... Read More
it is the best nails store I have ever been ! All staffs are so friendly and they did excellent jobs on my nails . I love this place and strongly recommend this to all ! You all will never regret to go there ! Read Less
Sara H.
27 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I had one of my all-time favorite pedicures here last week while on vacation. The service was lovely, massage excellent (with a hot-stone shoulder massage during drying as a free extra), and polish a... Read More
I had one of my all-time favorite pedicures here last week while on vacation. The service was lovely, massage excellent (with a hot-stone shoulder massage during drying as a free extra), and polish applied impeccably. I especially appreciated that they present you with a printed menu of services with prices so there is no "misunderstanding" as I've experienced at some salons where you end up paying for a more costly vesion of a pedicure than you thought you had selected. Prices start at a very reasonable $20 for a basic pedicure, with add-ons at five or eight dollars each. Once I had selected a very modest pair of services I was not pressured at all to add on, which I appreciated.Technicians all seemed to take the customer's lead as far as interaction; I prefer to read quietly during my pedicure and was left undisturbed to do so. The customer next to me is a chatty sort, and her technician seemed just as happy to converse throughout.Over all a completely positive experience. I will definitely be back! Read Less
Maeve Riden
4 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I don't usually get my nails done, but I decided to go to Niantic Nail Spa as a treat. I saw a young man named Andy, and I am very glad that I did! I was nervous coming in, but he did an excellent job... Read More
I don't usually get my nails done, but I decided to go to Niantic Nail Spa as a treat. I saw a young man named Andy, and I am very glad that I did! I was nervous coming in, but he did an excellent job on my nails, and was quite professional and welcoming. I am very satisfied by the results- I've gotten many compliments on my nails, which is new to me! Tell Andy I appreciate his work very much, and I will definitely come into your shop again, thanks to him. Read Less
Jodi Joy Read Marchand
31 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Came in for mani and pedi today. I even dragged my husband with me and talked him into his first pedicure. Well, he's hooked just as I am. We are new to the area and we will definitely be back. Very c... Read More
Came in for mani and pedi today. I even dragged my husband with me and talked him into his first pedicure. Well, he's hooked just as I am. We are new to the area and we will definitely be back. Very clean. Staff is so kind. The prices are very reasonable and the massage chairs are heavenly. I am a hairdresser and know online reviews can make or break you. I sure hope this helps and that you guys are around for a long time! Wonderful job! Much love, Christopher and Jodi Marchand Read Less
Lizzy S.
22 May 2015
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☆☆☆☆☆
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First off the male manager puts down other salons in the area, he talks to everyone about the products they use and literally shows you how expensive they are, which I found off putting. As I was gett... Read More
First off the male manager puts down other salons in the area, he talks to everyone about the products they use and literally shows you how expensive they are, which I found off putting. As I was getting a manicure I asked if they would soak my cuticles, since it seemed that step was going to be skipped over. The male manager started yelling at the woman doing my manicure and made a different woman step in to finish. Both manicurist seemed horrified by the male manager, I simply asked to soak my cuticles, there was nothing wrong with the woman who was doing my manicure originally. When new customers came in my original manicurist went to help them and the male manager yelled at her and would not let her wait on customers. I felt so bad for the people that work there! It was such an unpleasant experience I will not return. Read Less
Stefanie S.
3 May 2015
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☆☆☆☆☆
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I can't believe I have to give at least one star to publish my review.
Amanda Kathleen Norton
19 Apr 2015
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☆☆☆☆☆
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My daughter and I just had our first visit to Niantic Nail spa. I have to say I really liked the atmosphere and decor. I was VERY pleased with the wide selection of polish colors they have to offer!! ... Read More
My daughter and I just had our first visit to Niantic Nail spa. I have to say I really liked the atmosphere and decor. I was VERY pleased with the wide selection of polish colors they have to offer!! I was also reassured when I saw they only use their instruments once on one patron then they are sanitized and sealed. Not re-used like the last place I went. The ONLY thing I think I'm not completely happy with is they only use two coats of shellac rather than three. My nails ...don't feel as strong and thick as they did when I had previous visits to my prior nail salon and the color could be just a bit more solid. At the other salon they alternated clear coat and color three times which left me feeling like my nails were really strong. Perhaps the folks at Niantic Nails might be open to doing it that way for me next time if I ask? I also felt like things were a tad rushed, not as relaxing as I anticipated. But overall I'm very pleased and will definitely return! Just trying to offer friendly constructive feedback. :-) See More Read Less
Kim D.
11 Apr 2015
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☆☆☆☆☆
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Stopped in yesterday while visiting my in-laws in Niantic. The salon was very clean. The staff very friendly. I felt very relaxed watching the TV show videos of fish. Relaxing music, as well. The pric... Read More
Stopped in yesterday while visiting my in-laws in Niantic. The salon was very clean. The staff very friendly. I felt very relaxed watching the TV show videos of fish. Relaxing music, as well. The prices are better than what I pay for a pedicure in Pennsylvania. I will return when I am back in Niantic. Read Less
Emma C.
1 Mar 2015
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☆☆☆☆☆
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Today I went here.They changed owner.I have the spa pedicure.Great spa pedicure nice price!wonderful!Love Love Love!
Michelle A.
20 Feb 2015
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Niantic Nail spa is a clean and professional salon and spa. The staff treats you like family!
Sarah B.
6 Feb 2015
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☆☆☆☆☆
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The nicest people and very professional too.The place is nice & clean
Apple L.
6 Feb 2015
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☆☆☆☆☆
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nice place!excellent massage.I like doing my feet here in winter
Michelle A.
6 Feb 2015
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☆☆☆☆☆
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The store changed owner . They doing so good.Very friendly, clean, and affordable. If you have a young daughter who likes to get pampered with mommy, this is THE place to go! We won't go anywhere else... Read More
The store changed owner . They doing so good.Very friendly, clean, and affordable. If you have a young daughter who likes to get pampered with mommy, this is THE place to go! We won't go anywhere else as long as we live in the area. Read Less
Hill M.
28 Dec 2014
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☆☆☆☆☆
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They are so busy.I have been there yesterday.Everything is perfect.crazy!
Linny M.
28 Dec 2014
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I will be back soon!I like everything here
Wang S.
28 Dec 2014
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☆☆☆☆☆
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They used good stuff.everthing Not refill.profession.
G A.
27 Dec 2014
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☆☆☆☆☆
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I will not be back. I never experienced anything like this: the technician didn’t know what to do with my nails. I do understand that CT doesn’t require any license or training for manicure and pedicu... Read More
I will not be back. I never experienced anything like this: the technician didn’t know what to do with my nails. I do understand that CT doesn’t require any license or training for manicure and pedicure, but brining someone just from the street and asking them to perform a treatment it just too stupid for the management. I felt really bad for the guy – he was trying, but honestly, my 10 year old daughter was better with a nail file. It is totally management fault: I think this place should be closed down if they cannot provide professional services. Read Less
Bill P.
24 Jul 2014
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☆☆☆☆☆
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My first wow nice job. They were very professional and attentive. I am very ticklish on my feet but they did well when I was jumping and laughing. Well worth the money
Allison C.
25 Jun 2012
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☆☆☆☆☆
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This is the sister location to the Nail Spa II in Waterford. I prefer this location as it is in quaint Niantic and everything in the store is brand new. The review below was written for Nail Spa II bu... Read More
This is the sister location to the Nail Spa II in Waterford. I prefer this location as it is in quaint Niantic and everything in the store is brand new. The review below was written for Nail Spa II but holds true for this location as well. Incredible pedicures! Easily one of the best pedicures I've ever had - they soak, exfoliate, paraffin and massage your toes and leg with just the base pedicure for *I think* $30. I highly recommend paying the additional $10 to have your heels softened and receive additional exfoliation and massage therapies. The $30 pedi takes about 30 to 45 minutes and the $40 one can last past an hour. The hot rock shoulder rub while your tootsies dry truly completes the spa -like experience. The staff is friendly and considerate. The only reason why this is a 4 star review vs. a 5 star is because their manicures (while good) aren't of the same quality as the pedicure. They don't soak your hands prior to the cuticle clean-up. I can say as I look at my nails 2 days later it doesn't leave the cleanest look. Otherwise, the mani is very standard to what you would receive at other nail salons. For me, I'll stick with the pedi here - it is definitely worth the time and money. So insanely relaxing! Read Less