Honestly, I'm not a fan. Â After visiting here, I'm seriously bummed that I strayed from my regular spot in Simsbury. I got in quick enough, but once in the chair, I was told I couldn't use the color i... Read More
Honestly, I'm not a fan. Â After visiting here, I'm seriously bummed that I strayed from my regular spot in Simsbury. I got in quick enough, but once in the chair, I was told I couldn't use the color i'd chosen because it was part of a special set that was misplaced with all the other colors. Fair enough. Â After I picked a similar color, the lady doing my manicure went about working on my feet as though I had horse hooves. Not to sound like a complete snot bag, but i regularly get pedicures so my feet aren't in too rough of shape, but holy moly, this pedicure hurt. Instead of soaking my feet first, she took what looked like your typical kitchen cheese grater to my DRY skin. Â Ouch!! The products she used in the foot soak irritated my skin and my legs were burning until everything was washed off. Half way through the pedicure, the lady doing my feet noticed one of her regular customers walking in so she basically shut off and quickly finished with me, ignoring me and getting up twice to make sure her next customer was comfy and waiting for her. She moved me to the drying station, picked up my bag off the floor next to me, threw it in my lap and said "you pay now".Wow. I was speechless. I have never been treated this poorly before in a place that is still in business.The atmosphere here is relaxed, but if I ever come back (highly unlikely) Â and the lady who helped me offers to do my pedicure, I will politefully decline. Read Less