Walked in for a pedicure. When I sat down, I told the nail tech I wanted shellac. They gave me someone who cannot do shellac and I had to wait for someone else to come over to finish the pedi, which w... Read More
Walked in for a pedicure. When I sat down, I told the nail tech I wanted shellac. They gave me someone who cannot do shellac and I had to wait for someone else to come over to finish the pedi, which was one of the worst I have ever had there. While I was waiting, the nail tech next to me knocked over a bottle of black paint in between the two chairs. She didn't bother to look to see where the paint might have spilled. When I finally got up to leave, I noticed a smear of black paint on my shirt. Turns out, the paint spilled all over my purse, and when I picked it up from between the two chairs, it smeared black paint on my arm, and all over my shirt, jeans and new Otterbox phone case. I was very upset. We got most of the paint off my arm and purse, but it would not come off of my shirt or jeans, and the owner used nail polish remover to try and clean up my phone case and it melted the plastic and ruined the case. She started by saying she was going to give me a $15 certificate, but when I pointed out that my clothes were ruined and she damaged the case, she tried to give me a $25 certificate, and then she wanted me to pay the $40 for the pedicure! I told her what was ruined was worth a lot more than $40. She kept saying it was an accident and that she paid the girl (I guess she meant the nail tech) the $40. I will never go back here again. If her chairs weren't packed in so tight, the spill (which I do understand was an accident) would not have landed on my belongings and I would not have suffered the loss of jeans, shirt and case. On top of that, I was supposed to meet my boyfriend for a date directly after, but I was very late because I had to go home and change clothes. I was extremely insulted by her expectation that I pay even with my losses and was very upset when I left. Her services are not any cheaper than other nail salons. I will be spending my money elsewhere. ..... buyer beware. Read Less