I walked in on time for my appointment, and waited 20 minutes for someone to even get started on me, my nails were looking great, nice shape and i was pleased. Then, i go to wash the nail dust off of ... Read More
I walked in on time for my appointment, and waited 20 minutes for someone to even get started on me, my nails were looking great, nice shape and i was pleased. Then, i go to wash the nail dust off of my hands, and when I come back, this man is filing his TOENAILS with the same file he is about to use on my nails again. Disgusting. So he files my nails with his nasty toenail files and paints them when my acrylic wasnt completely dry. I didnt think it would matter so i go put my nails under the light to dry. (I also noticed one was messed up and ask him to fix it and he insists its fine and refuses to fix it.) While they are drying, i look back and he's ASLEEP, and stays that way for 20 minutes so im sitting there waiting to pay while sleeping Tom is taking a cat nap, my friend is also waiting, and she tells me her guy smelled like a dirty diaper. Waiting and waiting, she has to use the restroom so she walks out to go to the bathroom, the second she leaves they say "wheres your friend? She needs to pay" so i pay and she comes back and im finally allowed to leave. As soon as i start driving i look at my nails and every single one looks like someone put wrinkled plastic wrap on wet nails. They looked absolutely terrible. So i called them, still calm, and i get hung up on. I called back obviously upset with my experience and ask for my money back. I am told by Tom that i can't have my money back but he will fix them. What person in their right mind would want toenail filing sleeping tom touching their nails again? So i told them i will not be recommending them to anyone, and they can expect to never see me back there again. Just save yourself the trouble, dont let the reviews fool you, this place is trash. Read Less