This is the best nail place ever. I have been going here for close to 4 years. The owners Michael and Anna are so gracious and my nail technician Christy does such a great job. I have recommended them to all my friends. You should try them soon. Read Less

How does this place have 4.5 stars... I went today with a friend, and we weren't allowed to sit by each other. I asked for a simple peach to white ombre and she said she could do it... Well, before she even finished, I told her I didn't like them, they look nothing like the photo..... Being the guest and her the "professional" I took her word that they would look amazing after she sanded them down. Well... THEY DIDN'T. I kept telling her I didn't like them, and asked her to fix them...they kept bubbling up.... And while she was applying my last finger she said "next time you come back, we will order the right powder for this look" I looked at her and said.... Wait you don't have the right poweder???? I wouldn't have gotten this look done if you didn't have the tools and products to do so. At the end, the guy who was working gave me a $10 discount. So instead is $45 it went to $35. Which I mean.... I was okay with paying because of the product she had to use..... But I told him, I said "can I come back when I have time to get these redone" and in the middle of him saying yes and talking about it. The lady who did my nails said "no no no. Refund her money, if she doesn't like them, give her her money back and she doesn't come back.." never going there again! Read Less

Had a very relaxing experience. My shellac nails lasted 1 month!! I also work at a coffee shop so I'm tough on my nails. My technician was very precise and took her time on my nails. Best nail place in Highlands Ranch! Read Less

I have been going here for years and it has always been my pleasure. Everyone is friendly and Michael is sure to make you comfortable. My tech, Rose, is a gem and I've been more than happy with her for years. The shop is always clean, well lighted and easy to park. Read Less

This was my first time at this salon and I was looking forward to it based on recommendations.  It was the worst pedicure I've ever had.  The woman doing my toes was new to the salon, I confirmed this when I asked the woman at the front desk when I paid.  I let her know she didn't do a very good job.  She cut my cuticles at the wrong angle and cut too close to my skin.  She painted my skin around my toes and didn't clean it up very well.  The salt scrub was dry, she didn't massage my feet, and didn't get remove any dry spots on my heels.  I don't have anything positive to say.When I nicely recommended to the woman who was at the front desk that the new person should practice more before doing pedicures on paying clients she did offer to scrub my heels more, but I have 3 kids and was out of time.  I did give a couple suggestions on what she could do better and was nice as can be about it.  A discount or apology would have been nice.I do not recommend this place and will not be returning. Read Less

Such a disappointment. We spent $180 for 2 pedis, gel manicure, and acrylics. The acrylics were so bad it looked like a child put them on. They were thick, clumpy, sized wrong and glued to my daughter's skin to the point that they hurt her. Her nail prep was so bad she has split nails under the acrylic and it is painful. They were so bad I had to file them down and fix them at home and they still look better than what the salon did. I got a gel manicure and within a day it is bubbling and peeling off because they used the top gel coat as the bottom on one hand. The pedis were fine. The staff is super nice and the salon is very clean, but this was such a horrible waste of money. We were celebrating good grades and my birthday and it was such a disappointment. I would not recommend going there. I can do my own gel nails better at home than what we got... Read Less

Never been the girl to consistently go to a nail salon. This place however has won my business. Michael has taken great care of me from the beginning. He does a fabulous job and make sure you love your nails. Their prices are reasonable and they do not charge you take shellac off like some places do. The rest of the staff is very welcoming and it is a fun environment to pamper yourself once in awhile. Read Less

Do not recommend this location. I went there for a mani/pedi and I arrived an hour and a half before closing. The pedi was okay, had polish on my skin but after a shower it went away. The mani with shellac portion though was not as expected, the lady I had was extremely impatient when removing the shellac and didn't buff my nails properly before adding the current color so now it's all bumpy, the nail on the sides are lifting only after two days also there's a lot of  places where you can see she messed up. Read Less

I am surprised that there are any bad reviews for this place. The prices are very reasonable and Michael is so nice! I have been 4-5 times with different techs and everyone does a great job! Andy is my favorite! He is such a perfectionist! Read Less

I haven't written a review for Crystal Nails yet, but wish I did before today; it would have been 5 stars. I've always had Michael do my nails and they're always amazing. Today I came in and he was busy, so Tina Pham did my nails. I'll be calling in to make my appointments in advance going forward, so that I don't take the chance of Michael not doing my nails.Tina cut me twice during the manicure and after I asked her for a thicker white french line, she confirmed "thicker, not thin white line". When she did my first hand and I saw it was very thin, I asked her to please do it thicker and she told me she wasn't done yet.  She did the second coat and it was still very thin. I don't believe she understand the difference between thick and thin white lines.The gel on my left hand fingernails was very bad and she accused me of touching inside the light, which I most certainly did not. The end results is not what I wanted, very thin french white line and two cuts on my thumb.  I'll be coming back, but only Michael will be doing my nails from now on; he's 5+ stars. Read Less

I have gone in once before and had decent service.  I stopped in for a gel manicure and the lady kept pushing French manicure on me.  I had a French manicure on already and she kept on saying "oh no, your hands look better with a French manicure". Um, ok.  I was going to get one anyway, so I let her do the French manicure.  Only one word for how it came out- craptastic.  The white polish came out clumpy.  When I pointed it out to her, she just said "oh the lamp must be too hot".  Again, um, ok.  I asked her to fix it and she just said "ohhhh it's fine". I asked her name twice and she gave me two different names!   Last time I'll be at this nail salon. Read Less

As a first time customer I was incredibly impressed! This place was very clean and the service was amazing. I will at any point pay slightly more for a deluxe pedicure to get the "A" list treatment! The staff was all about me- the owner introduced himself by name, couldn't have been nicer. Not to mention my feet look and feel amazing! Read Less

A couple days ago I left a good review for this place having had good experiences the 3 or 4 times I'd been there. Other people on Google were saying they were rude, dirty, brutal, and I felt the need to stick up. Well...Friday afternoon my daughter and I stopped in for mani/pedis. They were full and we only waited about 10 minutes. The issue I have is with the tech who did my nails - wish I would have gotten her name. It's almost like these nail shops don't want them to be identified as individuals lest the better techs take all the request business (no introductions, name tags, etc. and I never got the name of the girl who actually does a good job, grrr-my bad).Anywhooo...whoever she was brutalized my feet and hands in a very hostile, agressive manner. She was surly, very rough on my hands and feet, and I"m sure I have some damage to my nail beds. It had only been about a month since I had a pedicure and my feet weren't that rough-just typical summer in sandals dry areas-no major calluses. She proceeded to use a power tool (like a dremel with a round rotating sanding disk) to exfoliate my feet. I actually thought she was going to cut me with how she was using quick, jabbing motions to attack my feet. At one point I cried out (when she hit the area between where my big toe connects to my sole-thin skin there!) and said "ouch that hurt!" She actually shrugged her shoulders, rolled her eyes and smirked at me. OMG. I made it through that part thankfully, and to make the story shorter, left with some areas being rougher than when I went in along with a sloppy polish job (polish on my cuticles she didn't bother to clean off). Oh and I had asked her to cut my toenails bc I like them short but she ignored me and just filed them. Now for the manicure: short version-she asked me to pay before she polished and while she was ringing it up I used the restroom, washed my hands, and applied lotion (like I do every time I wash my hands). I asked her to use the alcohol again to remove the oils from my nails bc I had gotten lotion on them and she said no (I asked her twice)! Unbelievable...Total hateful attitude. The result was that the polish peeled off within 12 hours (big surprise). I had planned to go back and ask them to redo it, but I'm done with this shop. Be wary if you choose to go - I'm not the only one who has had a bad experience (see Google reviews). I'm okay with nail techs not being chatty and quietly doing their job or talking in Vietnamese to each other, but to be contemptuous, hostile, and dangerously aggressive is uncalled for. Read Less