While my great experiences with this nail salon began 11 years, my last visit was truly amazing!!!! I was in to get a pedicure, rebase and shellac, it all turned out great and I was in and out under a... Read More
While my great experiences with this nail salon began 11 years, my last visit was truly amazing!!!! I was in to get a pedicure, rebase and shellac, it all turned out great and I was in and out under an hour. As always the work was great but not the reason for a perfect review! While I was soaking to begin my pedicure, a man came in confined to an electric wheelchair with very limited movement and limited speech. I assumed the staff would do quick nail trim and send him on his way, but the kindness and attention displayed was amazing. Staff helped him get out of his wheelchair and onto a chair so he could soak his feet. When he asked about needing his finger nails done, they inspected and told him they were still short and next time would trim them (easily could have charged more). The staff all chatted and joked with him, he clearly enjoyed his time here. In a world where individuals with disabilities can be made to feel different, the staff did this all in an including and normal way.The individual doing his pedicure asked about his day, his plan for the evening and made sure he was comfortable. The two joked and had a genuine interaction, it was emotional to observe. When his pedicure was complete, the staff helped him back into his chair. The individual who did his pedicure insisted she pack him another bottled water for his trip home. All staff helped him so graciously as he checked out and not in a business to make money way, but a compassionate human nature manner. Once he was done paying the staff held doors for him and even watched him to make sure he was able to depart the sidewalk safely on his way home. As I left, one staff member remained outside observing him at a great distance with an obvious demeanor of compassion. Moving over the years I have not consistently gone here, but after the experience today they have unintentionally gained a loyal customer for life! Read Less