I was so disappointed in my pedi. The design work was awful and they actually left random colors on my toes from the design test color. I realized the design color I wanted was too dark to show up and suggested white instead. They ignored that. When I saw the awful smears they did I was glad it didn’t show up. Super sad because I was getting it done for my wedding. They cared more about food and socializing. I even made a comment when I was paying that it didn’t look good and they still charged me and walked off. Read Less

We were the first appointment of the day, the staff was not friendly or conversational at all. There is a charge for everything. Did not get offered any art for our toes. Got my finger nails done as well and they are uneven, the clear coat that I had put on looks grainy or bubbly. Was basically charge $50 for toe nail polish. I will definitely not be returning as I can buy the stuff to do a pedicure at home for less than that. Read Less

I had a rebase done on a mediocre set of acrylics I had done at another salon in Greeley and Nam did an amazing job. Not only did he take his time on fixing my set but mine and my friend’s appointments were 30 minuets before closing and she ended up being late and arrived when they closed and he still did her nails no questions asked or any attitude and he didn’t rush her nails even though we were in there an hour after closing. He constantly made sure I was doing okay with the pressure he was using and that I wasn’t in any pain. I showed him a picture of an ombré I was wanting and he told me he didn’t have the exact color and showed me the closest he had to it and even tested it out to make sure it would work and look nice. Amazing salon and service and I will being going back to him here on out! Read Less

I called in earlier this morning and asked for prices for a Rebase and when I got my nails done they asked for a price that was twice as much. Please don’t fall for their tricks if you are looking for a good salon you must go to vv nail spa! DONT TRUST THIS PLACE!! They rip you off and they didn’t even do a acceptable job! Read Less

This was the worst pedicure I have ever received. I went home still having to trim my toe nails after asking him to go shorter several times. I also had to exfoliate my own heels because they did such a horrible job. There is only one person there that understands any English so communication was terrible. I will not be going back. Read Less

I have been a customer since this business opened as Main Street Nails. Several months ago I witnessed a customer complain about her pedicure. With her toes still with wet polish, she showed the manager, Sonny, that her feet were never scrubbed--and her black flip flop marks were still visible on the bottom of her feet. They required her to pay full price and offer ZERO apology or resolution. The woman said she was going to post a negative review on Facebook. Out of curiosity, I checked the Main Street Nails website and saw her review--a 1 star--with a long explanation that was in-line with what I had witnessed. I continued to go back for acrylic nails and had a terrible experience with the mother-in-law of Sonny. In an attempt to remove a broken portion of my acrylic nail, she used a plastic fingernail tip to wedge under the piece and pry it up. It hurt immediately and I asked her to stop. Throughout the rest of the appointment, she was rude and deliberately rough with the buffer--leaving my cuticle sore and scratch marks on my knuckle. After paying, I asked to speak with Sonny and told him I was upset about the quality of service I received. No offer of customer service was offered and I didn't ask for compensation or refund. I went to a different nail salon for the duration of the summer and had recently decided to forego acrylics in favor of Shellac on my natural nails, so I returned to Kim's Nails on 10/28/16 (the salon changed their name and owner--although Sonny still "manaqes" the business). The young man who did my manicure did not speak to me. After appropriately soaking the gel polish with acetone wraps, he proceeded to use his long thumbnail to scratch off the gel polish from my nails. I asked him to stop and use an orange stick or cuticle pusher--and he did quickly spoke to another nail technician who came by to assess my request. That nail technician explained that he was doing the "safest and most natural" treatment to my nails. Since my technician had not washed his hands and under his nails before beginning my service--and was not using latex gloves--I felt uneasy. After multiple minutes of negotiation, they showed me multiple tools--cuticle nippers, nail file, buffer, and a plastic cuticle tool--and asked me to choose which I wanted. I chose the plastic cuticle tool. He was rougher than necessary, but I desperately needed a polish change, so I stayed. Over the weekend, the shellac on one nail began to peel--something that should NOT happen. So, I went in today, 10-31-16 at 3:30 to get it re-polished. I had already soaked off the remaining shellac and they merely needed to clean and lightly prep the nail and re-polish. However, the same young man that I had on Friday, began to use a buffer. I allowed this for a moment, but he persisted buffing my nail with a course block. I asked that he stop--since my nail is sensitive and thin from the recent removal of my acrylic nails. He continued to buff. I asked him to PLEASE stop and explained by pointing to the issue. The manager, Sonny was applying acrylic nails at the table behind me--and well within earshot of the issue. He did nothing. A young woman who is new--and was training with Sonny, came to my table and asked to see my nail. She said that he was attempting to file out a split in my natural nail. I asked her to show me the area of concern--she pointed vaguely to the side of my nail. I closely inspected the nail and saw no evidence of a split. I inquired AGAIN--about the location of the split. She told me, "nevermind." The nail technician completed the 2 coats of shellac and a top coat. As I was paying, I asked Sonny if he was still the manager--his response was, "sort of...not really...it's complicated." I had two "frequent customer" cards filled from my previous visits. I put them in front of Sonny--along with my $5 for a single shellac nail polish fix. I will not be back. The salon is pretty and new--but after 3 strikes--you're OUT! Read Less

This is hands down one of the best salons in northern Colorado. They are so kind and attentive. My nails are always perfect when I leave here. Lily and Sonny are true artists who have mastered their craft. I am comfortable with every technician in the salon. Very consistent work. I would highly recommend this salon.Read Less