Yesterday I had a set appointment for a pedi, mani with SNS nails in a beige and white tip ombre effect. My technician is super sweet, (though on this occasion she was in a hurry). About 20 mins into ... Read More
Yesterday I had a set appointment for a pedi, mani with SNS nails in a beige and white tip ombre effect. My technician is super sweet, (though on this occasion she was in a hurry). About 20 mins into the pedi my technician noticed the technician next to her asking his customer if she would like some water, so then my technician asked me if I would like some, I declined as I didn't want to bother her. The customer next to me received two hot towels on each leg, I received one draped over both legs, my heels still have thicker rough skin, not smooth at all, the french finish is ok not great. Now the manicure and nails π©. At first as I am looking through the selection of SNS colors, my technician suggests I get acrylic nails which seemed a bit odd as she was the one who introduced me to SNS, first time she did them they looked great, ( my technician was rushing from the get go). I picked a pretty beige, again the technician suggested I get acrylics, my appointment was set up for an ombre SNS. At first things seemed fine until it came to the dusting of the ombre effect, the brush was pushed onto the nails on numerous occasions which left a thick application, then my nails were dipped into a white powder it seemed too many times, they all ended up looking very white which is not what I wanted at all. Because my natural color showed quite a bit around the edges the nails had a thick stick on appearance. Ugh, these are for my sons wedding next Friday which the technician knew. So, I decided to go back the next day early hoping for a great fix at some point. The technician who did the nails came over to me to discuss. As I explained the all white appearance and thicker application, the technician disputed with me, I showed how the beige I wanted on the base of my nails did not look anything like the sample color, another technician came over and starts abruptly telling me I could only have them fixed one time π², I hadn't had them fixed once yet. Sadly, I happened to notice near to us as the two technicians are trying to defend the job originally done, another customer saying something to her technician, that technician turns around to look at me and the two of them start laughing, I honestly couldn't believe how crummy everything was turning out. I was set to return last night which I did, the end results were awful, worse than the first attempt! I should have just put up with the all white thick stick on look. I ended up going to Ulta buying abrasive files to file down as much of the disaster as I could taking my cuticles with it and painting an all over color. Needles to say I will not go back to this salon. The SNS, pedi and mani were expensive with very poor results Read Less