If I could give this place zero stars I would. I came in after making an appointment for 6pm to get my nails done for my wedding this weekend. The nail tech immediately gave me a hard time for wanting simple rhinestones on my nails. The other nail tech working on my feet gave me the worst French pedicure with the white paint so thick it was obviously off. He refused to change it so now I have to find somewhere last minute to get my nails done again before my wedding. Please do NOT come to this nail salon. They are unprofessional and rude to the point where I wanted to leave and couldn't because they had put rhinestones on. The worst experience and ruined my wedding nails. Thanks for nothing! Read Less

I have been going here for about four months now and I won't go anywhere else. I get the SNS manicure, which is similar to acrylics except it is a dip powder and it makes your nails stronger. It always lasts 3-4 weeks and I absolutely love it. I'm a vet tech so I am very hard on my nails, and recently had chipped two of them after a hard day at work. I went in to see if they could fix those two nails, and they did it free of charge! I was so pleasantly surprised. I would recommend Lily Nails to anyone. Read Less

I've been going here for a couple years now. There used to be an older lady that messed up every nail service my friend and I got but she's thankfully no longer there. I always ask the guy to do my nails. He is very meticulous and my nails, shellac or not, always last forever. Everytime he does my nails, he does them so perfect....and I'm extremely picky and only found 2 nail places in the past 16 years. I think there's no point in making appointments though, I swear I never see them writing anything down when someone calls for appointments. Their massage could be better but my nails always come out perfect like in the magazines. I'm a happy customer here. Will give extra star if massage is better. Read Less

This used to be a great nail shop when they first opened - not so much anymore.  The people doing nails never smile or engage - just seem to be going through the motions.  Kinda grumpy.  One last thing: lots of whispering when customers leave.  Extremely rude! On the plus side, they still sterilize their equipment after every use and use throwaway files/buffers.  This is critical.  I like the location, the shop is clean and they do a decent job.  They could use some work on their service. Read Less

My mom and I have been coming here for years. It's super convenient because we live right up the street, so I suppose it's also our fault for falling into complacency and not branching out to try other salons. At a previous appointment I was tsk tsked for peeling my shellac polish off my nails - please tell me I'm not the only one who finds it so satisfying to rip a whole shred of paint off once the nails begin to peel!  I heeded her advice and came back a week later to have my shellac properly removed. I came back on a Tuesday afternoon around lunchtime and it was dead. There were a total of 3 people in the salon and I took advantage of the slow lunch hour by squeezing in both a mani/pedi. The chairs must have been malfunctioning because my water had neither jets nor warm water. The older man began clipping my toes and filing without asking if I wanted to keep them long; I had to pull away twice to let him know that I had already cut them short earlier that week, but he continued to saw away...After having shellac done twice within the last month, I figured I'd try the SNS which I'd heard other ladies rave about because they strengthened the nail and felt/wore natural. Now, I should have prefaced this by stating that I am NOT a beauty guru by any means. I can barely apply my eyeliner straight, let alone navigate all the different nail trends. I have had acrylic nails exactly 5 times in my life and I swore them off after seeing how destroyed my nails were upon removal. Before starting the manicure, I asked if SNS was anything like acrylic because I wanted to stay as far away from that as possible. The lady assured me it was nothing like acrylic...and then the drill bit came out. Again, I'm basically challenged when it comes to the beauty world, but if SNS was promoted as being a "healthy, natural" alternative to acrylic/gel, what is the purpose of my nail/nail bed being sawed away into submission? I had to pull my hand away multiple times - and apologized! - for her nicking my cuticles with the drill bit. At one point, she nicked my cuticle and it bled, but didn't bother applying the cuticle glue(?) that stops the bleeding. I was exhausted just watching the multiple layers of powder, gel, and other concoctions being applied to my nail and, well...you can see the end result for yourself. Working in both the service and retail industry, I understand how challenging it is to meet the demands of the customer. I am NOT the person to complain about poor service, lukewarm food, etc. But I was visibly unhappy and walked out in tears because my cuticles were so raw and the SNS was so thick that my nails were too stiff to move. Well, Lily Nails, we had a good run, but after this last appointment, it'll be time to try somewhere new. Read Less

The highest quality gel manicure for the lowest price. The customer service is phenomenal; I have so much fun visiting Lily Nail.Truly; I drive from south Denver to get my nails done here. They have hundreds of gel colors available and the manicure lasts and lasts. Two weeks if you're hard on them, easily three weeks if you aren't. The pedicures are also great. They say they take walk-ins but it's best to make an appointment because the word is getting out. Also note that they do a great pedicure that will look great for a month. Love this place. Read Less

Great deluxe pedicure! I come here twice a year with my mom and we have always had a wonderful experience. The place is clean. The Staff is polite and speaks decent English, I've never had a problem communicating with them. I will continue to give them my business! Read Less

One of the worst pedicures I have ever had. Visiting from NYC so maybe that is part of the problem; the competition is fierce there, so the general quality of mani pedis are high, and so are my expectations.Bad ventilation in the salon, dark and dingy besides the attempts to use bright wall colors, mediocre color selection. I repeatedly asked for square with round sides - you can see the result in the photo posted. Uneven nail sizes and shapes. Poor painting job -- the lighting is terrible in there, which is probably why she painted over the edges, and didn't apply an even and smooth top coat. Sigh. Even with all my coaching this was a horrible experience. If you can help the convenience of its location, go somewhere else!!! Read Less

Meh.  Credit for walking in and being served right away.  The lady who did my feet didn't say a thing to me and seemed to be a bit harried with little interest in being there. Overall my toes look good.  Would I go back? Sure.  Would it be my first choice? Probably not. Read Less

It's my second visit to Lily's Nails and I will keep coming back. The place is clean, the chairs are comfortable and the staff is extremely friendly. I always call to make an appointment but there have been a number of walk-ins while I'm getting my service and they always manage to get them in. The staff doesn't pressure you to get anything done you don't want to and they are upfront about pricing if you decide to add or change anything. I get a manicure and pedicure with shellac on my toes and everything always looks great! I'm a very happy customer! Read Less

I walked in and waited 45 minutes while 3 people weren't even working. I was with my friend who was taken to get a rebate after the 45 minute wait and was told I would be helped in 15 minutes. 1 hour later we asked who would be doing my nails and the lady doing my friends nails couldn't tell me. I got frustrated and told her forget it I will go elsewhere since they didn't seem too interested in helping me. She then started being rude to my friend and talking in her language to her Co workers. My friend advised her she was hurting her, the nail tech literally ignored her and kept working. Making comments to my friend about how bad the service was the nail tech interrupted me to tell me someone was waiting to help me but I had told her I would go elsewhere. I asked her if that was before or after I waited almost 2 hours for service. She just looked at me. After my friends nails were done (when they normally put oil on your nails, and have you wash your hands) she walked away from us without a word. When I came home my husband was upset and called to complain and the nail tech on the phone called me a liar and advised my husband that someone came came up to me during my wait and offered rebate services (that never happened) we requested a refund for my friend due to her nails being so poorly done. I will never go back there again Read Less