i don't think i've ever had a more terrible experience at a nail salon. when i arrived i asked if they would first remove my previous set as i didn't like the way it had been done at another salon two... Read More
i don't think i've ever had a more terrible experience at a nail salon. when i arrived i asked if they would first remove my previous set as i didn't like the way it had been done at another salon two weeks ago (acrylic was digging into my cuticles on both sides, badly shaped, peeling up, etc). they blatantly refused/told me they would only do a fill, and i should have walked out the door right then. i didn't :-)
i sat down, showed the tech a picture of a simple pink and white ombré nail (i had seen similar nail art on some of their reviews so i imagined it wouldn't be a problem), asked if she would be able to do it, to which, after studying it for a bit too long with a worried look on her face, hesitantly said "yes." again, should have gotten up and walked out. i didn't. i let her fill, file, and prime my nails. the car pic you're looking at down below is the set ANOTHER tech attempted to start painting on after looking at my reference picture for another extended period of time and a worried exchange between the two.
a clear base coat was painstakingly applied (i could tell she was procrastinating on the actual paint job), and after letting her paint two of my nails half white and half pink, i finally said "this is not what i asked for. i wanted a pink and white ombré nail *shows them both the reference picture for the third time*". i am THEN looked at like this is the first time they're hearing of it and told that an ombré nail would take two hours to do (???). at that point i'm done. i tell them to leave it be. i pay $20 for the fill and i'm out. however, if i had noticed how terribly crooked and uneven my nails were before walking out, i wouldn't have paid a dime - they really attempted to start painting nails that looked like this.
other pic is the filing job and ombré i gave MYSELF after a sally's run. if they had just been honest about not knowing how to do the ombré and at least left me with an adequately shaped base to work on, they could have saved us both a lot of wasted time and a bad review. don't come to this nail salon for full sets, y'all. Read Less