A bit disappointed. If it weren't so pricey, I'd prob give it 4 stars. But at these prices, I expect excellent services, and a pampering experience.
THE GOOD: Very clean. Peaceful. Friendly technicia... Read More
A bit disappointed. If it weren't so pricey, I'd prob give it 4 stars. But at these prices, I expect excellent services, and a pampering experience.
THE GOOD: Very clean. Peaceful. Friendly technicians and staff. Less toxic products, and it doesn't smell like a nail salon.
THE BAD: With high prices, I was splurging for a day of pampering, but really didn't have a spa like experience. They advertise as a 'lounge' where you can enjoy a beverage while you relax... The 'beverage' is water...& a couple selections of tea. But in the 4 hrs I was there, the tea water was empty. I had to ask for it, and by then it was time for my service, so I didn't even get to enjoy it. There were only a couple chairs to sit in. No snacks available, or even for purchase. Also, in the 4 hrs I was there, there was no way to dry your hands in the bathroom. Yes, small things but at these prices you expect an experience, not just a service.
THE UGLY: My $95/hr massage was just ok, not bad. Just ok. My nails already chipped by the end of the night, all my fingernails had bubbles in the polish, and 2 of them were smudged. Read Less