Stopped by here this morning for a rebase, and was not impressed. There was no other customers, so I was helped right away by the guy employee. I picked my color, and sat down. Throughout the service,... Read More
Stopped by here this morning for a rebase, and was not impressed. There was no other customers, so I was helped right away by the guy employee. I picked my color, and sat down. Throughout the service, I tried to make conversation, but every comment I made, the guy completely ignored me. I asked him to file my nails down as they'd gotten pretty long, and he filed them as short as possible, without consulting me on the length AT ALL. He also neglected to ask me the shape I wanted (I normally have square tipped nails) and rounded them off, *not* a style I wanted. Lastly, he picked up my polish and started painting only tips on (which is generally an upcharge at most salons, trying to increase the price without telling me) and when I saw this, I asked if he could do the whole nail one color, as opposed to just tips, and he gave me the DIRTIEST look, like heaven forbid the customer gets to choose what look they're going for!!! The service was horrible, the salon employees talked loudly in another language the entire time, and completely ignored me, while making every decision on my nail style without consulting me. I am definitely disappointed with the service I got here. The nails looked nice in the end (though I'm not super happy with the rounded edges), but the horrible service is why I will NOT be going back. Ammenities: one tv (but they talked loudly over it the whole time), no magazines that I sawCleanliness: Place was tidy and clean (though I arrived half an hour after opening, so I can't speak to their maintenance during the day)Customer Service/Friendliness: HORRIBLE, they don't consult you at all about what you want, and ignore you if spoken toPrice: $18 for a rebase, about $3 higher than average in my experienceConclusion: Definitely will NOT be back. Read Less