61 Reviews

Ole Henriksen Face & Body Spa

West Hollywood, California
Reviews
Jasmeen Sidhu
16 Jul 2018
REPORT
They booked me for the time I wanted and then called back the day before my appointment saying they can't do that time anymore... very unprofessional. I was going to be in LA from out of town and had ... Read More
They booked me for the time I wanted and then called back the day before my appointment saying they can't do that time anymore... very unprofessional. I was going to be in LA from out of town and had specifically set out a time for my appt at the spa but with them being inconsiderate they cancelled that appointment and offered me two times that wouldn't work for me. Didn't try to make up for anything. Very unhappy.. and I was looking forward to going here too. Read Less
Tina Vangsgaard
2 May 2018
REPORT
En oplevelse man bare skal have når man som kvinde dansker kommer til LA
Yvonne Goodman
28 Apr 2018
REPORT
Enjoyed our spa day definitely recommend this place. The staff is very friendly and the spa is so clean.
Victoria Marie
10 Apr 2018
REPORT
1.) They first told me they were booked up with the appointments for the Bathing Ritual. 2.) Then they took my appointment saying they weren't booked up at all but the baths were shut down for maint... Read More
1.) They first told me they were booked up with the appointments for the Bathing Ritual. 2.) Then they took my appointment saying they weren't booked up at all but the baths were shut down for maintenance. 3.) Then they said I was the first appointment for the baths because they will be back up and running for the first time on the day of my appointment. 4.) Then the day of my appointment they contact me and told me the baths were still not open for customers and still under construction. They offered me a FOOT bath instead and swore it would be the same experience. 5.) The ridiculous foot bath that I could do in my own home, was so much cheaper than the Bathing ritual. It was the worst spa experience ever. The Foot bath was such a huge waste of money. I had someone visiting from another country and this was suppose to be a special experience, we could have done something better. We didn't even have privacy, some stranger walked in during our experience. The spa tried to make up for it by giving us travel size samples. I probably won't ever go back. The foot bath was the equivalent of a nail salon peti soak where you stick your feet in a plastic container with a bag in it. Read Less
Laura D.
30 Mar 2018
REPORT
Ole Henriksen this is the start of a beautiful friendship. What a gem!!  Today was my first visit and I'm already planning my next visit. From the moment I walked in, it was a welcoming environment. D... Read More
Ole Henriksen this is the start of a beautiful friendship. What a gem!!  Today was my first visit and I'm already planning my next visit. From the moment I walked in, it was a welcoming environment. Dario at the front desk was kind, amazing, knowledgeable and personable. I love the staff (everyone I encountered was helpful and accommodating), the extensive menu of services, the central location, the easy parking, the ambience, and the energy  I'm a sucker for the spa, yet I'm not easily impressed with the smoke & mirrors that most (all) chains and hotels in my area offer. When I do go it's out of necessity and convenience. I don't spend the day (nor do I have the desire)...Weekends however are a different story. I have more time to take a journey further away to relax, kick-back, and indulge. I want to be somewhere welcoming, tailored to my specific needs, not a one treatment fits all approach, or somewhere just hawking their products. Ole Henriksen Spa fits the bill perfectly! It is equally relaxing AND effective! That's a formula that many places lack, which will keep me coming back frequently. Today I had the Organic Moroccan Earth Body Cocktail and the Hot Stone Massage.  Summer was my therapist for both. She was nice, knowledgeable and someone you'd definitely want to visit (I will again) I started with the body wrap. First a coffee scrub is massaged into your skin, then a mask is painted on and you're wrapped super cozy. You're buffed, polished and moisturized thoroughly. Between each step you're rinsed right on the table. The "rainbow" shower is phenomenal. Laying down and having tropical rain trickle down your body? Yes, please!  Next I got the hot stones massage. I luv a good hot stone, and this was quite possibly the best one ever. Summer worked-out my sore, tight muscles perfectly. I honestly didn't want to leave but when I did I was (and still am) relaxed, detoxed, smelling good, soft, and feeling great. I cannot wait to schedule my next visit (most likely with my significant other, it's perfect for couples), which undoubtedly will be sooner rather than later. What a perfect day Read Less
Grace Jeneane
18 Mar 2018
REPORT
I loved Ole Henriksen Spa day. I was served Champagne in a chilled silver flute, fresh fruit and a great atmosphere. Easy parking in the back lot.
Ryan Crownholm
15 Feb 2018
REPORT
Wow...Had planned a special Valentines day with my wife. We were eating lunch next door almost ready for our spa ritual and they called and cancelled our appointment. They came up with a couple of rid... Read More
Wow...Had planned a special Valentines day with my wife. We were eating lunch next door almost ready for our spa ritual and they called and cancelled our appointment. They came up with a couple of ridiculous excuses but ultimately someone more important must have come along. I have scheduled the appointment 2 days in advance. What a terrible company. Read Less
Ryan C.
14 Feb 2018
REPORT
Horrible terrible business. I had planned a spa day for my wife and I for Valentine's Day. We drove out to be there early and have lunch around the corner. An hour before our appointment they called a... Read More
Horrible terrible business. I had planned a spa day for my wife and I for Valentine's Day. We drove out to be there early and have lunch around the corner. An hour before our appointment they called and said they were cancelling my appointment because I was using a Groupon. I had told them I had a groupon when I scheduled the appointment and even sent me a text to confirm my appointment the day prior. Then once they realized that there was no such restriction on the groupon they made up a story that they had double booked our appointment..This is One Hour before our appointment that was scheduled two days prior.  What a terrible thing to do to someone on Valentines Day. I will never come back which is unfortunate since it is around the corner from my sons school and it would be convenient to stop in. Oh well there must be Spa's that know how to use a calendar close by. Read Less
Kristian H.
7 Feb 2018
REPORT
Delightfull treatment as well as great service. Peacefull and tranquillant experience -would definitely like to return.
Carol R.
30 Jan 2018
REPORT
If you go to Ole Henriksen for spa services you will never want to go anywhere else. There is no question that this is the best spa. probably in the country.  I have been going there since 1982.  Trie... Read More
If you go to Ole Henriksen for spa services you will never want to go anywhere else. There is no question that this is the best spa. probably in the country.  I have been going there since 1982.  Tried other places but none compare.  People come from all over for their services, Read Less
Elizabeth N.
23 Jan 2018
REPORT
I went to Ole Henriksen for their Moroccan Bath Ritual. The staff member who helped me was courteous and friendly. The bath area was amazing and comfortable. As I entered the bath area the scent of es... Read More
I went to Ole Henriksen for their Moroccan Bath Ritual. The staff member who helped me was courteous and friendly. The bath area was amazing and comfortable. As I entered the bath area the scent of essential oils in the air greeted me. The lighting was dimm and the sight of the wall of candles was both exciting and unique. The tub was sunk into the ground and next to it was a decorative tray with fresh fruit, nuts, cucumber and lemon water, tea, a glass of champagne, and a grated cucumber eye mask.  The bath had a hot tub feel to it and included essential oils in the water I believe. The experience lasted 45 min. Would recommend if you would like to have an exottic experience with out going to far from home. Read Less
Chad Janowiak
17 Jan 2018
REPORT
What can I say? AMAZING! The attention to detail.. the ultimate relaxation! Delightful team.. treat yourself and GO! Then go again!
Julie J.
15 Jan 2018
REPORT
Lana did an amazing job on my organic facial & arch on 1/13/18.  My skin is hydrated and my brows look clean and well shaped.  Lana, the owner and the woman at the check out desk are all very warm and... Read More
Lana did an amazing job on my organic facial & arch on 1/13/18.  My skin is hydrated and my brows look clean and well shaped.  Lana, the owner and the woman at the check out desk are all very warm and friendly.  I'm looking forward to my next visit. Read Less
Gustavo M.
15 Jan 2018
REPORT
I went there for my first facial ever. I didn't know what to expect and I could not be more impressed! The place is super clean and have a very calming atmosphere. The staff was extremely friendly and... Read More
I went there for my first facial ever. I didn't know what to expect and I could not be more impressed! The place is super clean and have a very calming atmosphere. The staff was extremely friendly and professional.  I was assisted by Loris, who did an amazing job. I did not know that facials could feel so good and relaxing. And my skin felt amazing afterwards. I will return again and HIGHLY recommend this place!!! :) Read Less
Shannon H.
11 Jan 2018
REPORT
Such a great experience! I had the VI Peel and a couple of amazing facials from this spa. The staff was very professional and helpful.. The results were better than expected, and I get compliments on ... Read More
Such a great experience! I had the VI Peel and a couple of amazing facials from this spa. The staff was very professional and helpful.. The results were better than expected, and I get compliments on my skin all the time. I have to give it a "glowing" 5 star review! I will definitely be back. Read Less
Calvin L.
6 Jan 2018
REPORT
Love this place - excellent for unwinding and relaxing. The staff are always friendly and helpful. Great location and plenty of parking with security. I've tried the "wrap" but I really like their ste... Read More
Love this place - excellent for unwinding and relaxing. The staff are always friendly and helpful. Great location and plenty of parking with security. I've tried the "wrap" but I really like their steam room. Paid more in Vegas for the same service. Will return again in the near future. Read Less
Arina K.
15 Dec 2017
REPORT
CUTEST spa place. Amazing ambiance and everyone is very sweet. I had a facial with Chevy - she was thorough, attentive and professional. Good vibes only and you feel valued as a customer. My today's e... Read More
CUTEST spa place. Amazing ambiance and everyone is very sweet. I had a facial with Chevy - she was thorough, attentive and professional. Good vibes only and you feel valued as a customer. My today's experience makes me want to come back and explore the rest of their menu. :) Read Less
Hilary N.
13 Dec 2017
REPORT
FYI I am not the type of person who "treats myself" to a day at the spa and I rarely get manicures because I am so picky and my skin is so sensitive. I went into the spa and was seating in this adorab... Read More
FYI I am not the type of person who "treats myself" to a day at the spa and I rarely get manicures because I am so picky and my skin is so sensitive. I went into the spa and was seating in this adorable and comfy area that had tea and water. I chose the red carpet facial and was given the facial but loris. She is the sweetest and most gentle person I've ever met! She asked me if I have allergies and I mentioned my concerns and she took care of me right away. I immediately felt calm and relaxed which is rare because I am such an anxious person. She was able to take all my black/white heads out as well as help give my dull skin life! When I walked out and looked in the mirror I was in shock, it looked like someone poured highlight all over my face,neck, and shoulders! I was glowing and it was not just me who thought that! I later went to an event and did not bother to put foundation on and I received tons of compliments on how I was glowing and my skin looked as though I was wearing makeup. I recommend this spa to EVERYONE who wants instant results. I love Ole and all of their products because they helped me love my skin and embrace a more natural look aka less makeup! Also FREE parking in the back! Read Less
Stephanie Morales
13 Nov 2017
REPORT
Best experience ever took my daughter for her 26th birthday and it was everything I could have hoped for , for her special day & the staff was exceptional great prices as well 2thumbs up
Maylin G.
19 Oct 2017
REPORT
In the mood to have the most relaxing spa experience with incredible staff and amenities, well you've Yelped the right page.  HIGHLY RECOMMENDED!!So the reason I wanted to try them out was because I'm... Read More
In the mood to have the most relaxing spa experience with incredible staff and amenities, well you've Yelped the right page.  HIGHLY RECOMMENDED!!So the reason I wanted to try them out was because I'm obsessed with bathing and jacuzzis...soon as I read soaking baths I was sold.  The amazing massages by Danny and Melissa were an added bonus (which by the way were fantastic 50 min sessions).  So amazing that now we request both of them for my wife and I to enjoy a much needed decompression.  After we do the 45 min soak, which is a truly heavenly experience. After which we use the steam rooms and finally finish with shower, told you I was obsessed with bathing.  No rushing, no other clients to get in the way...feels like the whole place is yours.  This is needless to say but I'll say all the rooms from lockers to bathrooms to massage rooms to soaking rooms are immaculate.  The staff is very friendly and welcoming when you arrive.  So you're at ease from the moment you put on the robes.  PS when I called last time to book my wedding anniversary celebration spa day, (totally short notice to staff that I needed to book right away) they accommodated with a huge smiles and were able to fit us in to keep us very happy.  Plus the bubbly during the soak added an element of romance we hoped for, Melissa you're the best for taking good care of us.  So go!!! Relax and indulge.  Bestest! Read Less
Danaé C.
25 Sep 2017
REPORT
My boyfriend booked us appointments here for our anniversary. We got there early to fill out paper work. When he made the appointment 3 weeks prior they told him we would be able to use the steam room... Read More
My boyfriend booked us appointments here for our anniversary. We got there early to fill out paper work. When he made the appointment 3 weeks prior they told him we would be able to use the steam room before or after the facial. The day of the appointment they told us they do not recommend using the steam room after a facial. So if you are getting a facial and want to use the stream room I would go an hour before your appointment.   My facial was nothing special for the price. Loris was very nice. But I've had way better facials. I didn't feel relaxed because I could here the loud music from upstairs. The bass was definitely louder than the spa music playing. Overall, the spot was very clean. But I would never let my boyfriend spend that much money on a facial that was alright. Read Less
Nick R.
23 Sep 2017
REPORT
Great spa with an amazing menu of services! The bath menu is definitely worth exploring, especially for couples. I recommend booking a massage with a facial for a mini spa day that delivers on relaxat... Read More
Great spa with an amazing menu of services! The bath menu is definitely worth exploring, especially for couples. I recommend booking a massage with a facial for a mini spa day that delivers on relaxation but doesn't take an entire afternoon. They offer a 10% discount when you book your next appointment (the offer is valid only when you rebook at check out following your existing appointment). Great location on Sunset with ample free parking behind the building, which is conveniently near the entrance. Read Less
Paula W.
16 Sep 2017
REPORT
Wow! What a fabulous spa! I was hesitant because it's quite a drive from Redondo Beach, but decided to give it a try. The drive in on a Sunday morning was easy. Free parking (bonus!). First, I met Van... Read More
Wow! What a fabulous spa! I was hesitant because it's quite a drive from Redondo Beach, but decided to give it a try. The drive in on a Sunday morning was easy. Free parking (bonus!). First, I met Vance when I checked in. Very pleasant and welcoming. Answered all my questions and showed me around. After changing into my robe, I was escorted to the meditation room. I mentioned to Dario that I would prefer a roomier one (the one I had was like a medium size!).  Not only did Dario accommodate the change right away, he did it with so much grace and professionalism. Next was my Moroccan bath ritual. What a treat! Champagne, nuts and fruit, tea, water, and a fresh cucumber mask awaited me. The room was so relaxing. I had 45 min of complete peace. I didn't hear a soul while in this room. Next was my massage with Danny. It was like a slice of heaven. My body feels AMAZING and NOTHING aches or hurts! Thank you!!! Yesterday was the 11 year anniversary of my Daddy's passing so I intentionally scheduled this for today to pamper myself, reflect on his life and not succumb to the deep sadness. Thank you to everyone for truly making my experience so wonderful. I am so grateful and can't wait to return! You took excellent care of me! Read Less
RJ W.
15 Sep 2017
REPORT
I am VERY impressed with their level of attention to their customers and understanding of particular needs. Just dropped off my youngest child in college, and to mark the beginning of a new chapter in... Read More
I am VERY impressed with their level of attention to their customers and understanding of particular needs. Just dropped off my youngest child in college, and to mark the beginning of a new chapter in my life (and avoid the empty nest sadness), I got to  enjoy a Moroccan ritual bath (unlimited champagne, fruit, nuts, and tea as well). Between the ambience, the attention and their customer service, I will return tomorrow for a massage. HIGHLY recommend this spa!Part 2: Returned and received the most healing massage by Melissa.  She expertly treated the areas that needed attention. If you're a parent  reading this, especially a full-time working parent like me (going through a major emotional transition), then you know Melissa had her work cut out. So grateful for her care... and let me just end this by saying that her touch and attention will leave you feeling a sense of peace and oneness with the world. Yes, definitely recommend this spa and highly recommend Melissa. Read Less
Karina Wulff Harrestrup
23 Aug 2017
REPORT
Absolutely amazing spa... Everything was so wonderful and I have to go back for sure next time I'm in Los Angeles
Kenny McCabe
18 Aug 2017
REPORT
I had a great time. My wife recommended the place after raving about it. So I made an appointment for a facial . While waiting it was suggested I can go to the meditation room or sauna. Chose the wond... Read More
I had a great time. My wife recommended the place after raving about it. So I made an appointment for a facial . While waiting it was suggested I can go to the meditation room or sauna. Chose the wonderful sauna. Then the excellent facial. Booked my next facial as well as a couple sauna for my wife & I. Needless to say I've found my oasis for a cheap price in the heart of Sunset Plaza Read Less
Aprilcot O.
13 Aug 2017
REPORT
I had a great experience from making my appointment to walking out after my massage. Ruth is an excellent masseuse and knew just how to relieve my back pain, she hit muscles I didn't even know how to ... Read More
I had a great experience from making my appointment to walking out after my massage. Ruth is an excellent masseuse and knew just how to relieve my back pain, she hit muscles I didn't even know how to reach!I came for a groupon offer and nobody made me feel unwelcome in any way. There was plenty of free parking and the facility was clean and quiet. I had the lavender soak and a massage. The soak was fantastic and relaxing, a hot water jacuzzi in the floor and the lavender smell was strong and natural. The bath was scheduled for 20 minutes but I never felt rushed.The massage was incredible and just what I needed. Ruth was respectful of whether I felt like talking or not, and was happy to explain what muscles she was working when I asked. It was a great treat to myself and I would definitely return. Read Less
Anj K.
7 Aug 2017
REPORT
Have been here a few years ago and it was fantastic and saw a groupon deal so though I'd go back, but sadly the standards have gone down. I love the facilities and the Sonya aesthetician was sweet but... Read More
Have been here a few years ago and it was fantastic and saw a groupon deal so though I'd go back, but sadly the standards have gone down. I love the facilities and the Sonya aesthetician was sweet but the facial experience was terrible. She got products in my eyes on three occasions - I had to sit up and clean my eyes out, as she was generally pretty heavy handed.She talked about her career throughout my facial. Not very relaxing. She complimented my brows which was nice but then probed me about how much they had cost me, and then launched back into her career. I was also done in 40 mins. Generally really not relaxing and disappointed. I won't be going back. I know it was a groupon but was still $99, so I expected more. Read Less
Dawn Fantau
3 Aug 2017
REPORT
Simply.....I just wanted to stay the day and get a good sleep at Ole! I think it says it all.
Brian Hendrickson
8 Jul 2017
REPORT
One of the best facials I have ever had! I did a Groupon for a discount and highly recommend.
Bita M.
28 Jun 2017
REPORT
How do I put into words the absolute worst spa experience I've ever had? I spent 3 weeks planning an amazing spa day for my cousins pre-wedding festivities. The process of setting up the appointments ... Read More
How do I put into words the absolute worst spa experience I've ever had? I spent 3 weeks planning an amazing spa day for my cousins pre-wedding festivities. The process of setting up the appointments were all wonderful. Everyone I spoke with on the phone was lovely and very helpful. Then the day of the appointments, things changed. We had 6 spa services scheduled for 2pm. We called to let the spa know we were running a few minutes late and arrived at 2:03pm. They told us that would not be a problem.  We were sat and told to fill out paperwork for 10 minutes then shown into the locker rooms to change for our appointments. We changed and excitedly headed into the room to get our treatments. Unfortunately, the services began and ended in the blink of an eye. Little did we know, they were cutting off 20 minutes from our services because of the time it took to fill out paperwork. They never once told us that they were starting our service time once we arrived, nor did anyone make any effort to let us know that every second we spent getting ready for the appointments in the changing room was being deducted from our service time. Believe me, if I had known, I would have changed faster than superman in a phone booth.  When we asked why we weren't given the full treatment time, they told us it was because we had arrived late and there was nothing they could do. Please keep in mind, we were 3 minutes late and they cut 20 minutes off our treatments. Despite multiple conversations with the manager and the owner (who were the rudest people I've encountered in a long time) we were not able to get the full services that we requested or any sort of apology for the terrible experience the bride-to-be had. She actually spent the day crying outside of the salon because of how she was spoken to during her treatment. (She was told at the start of her appointment she would not be given the complimentary champagne we requested because she had had "too many already"...this was extremely ridiculous and embarrassing because she doesn't drink!!!!) Things escalated and the manager threatened to call the police on us!!! He instead called security who came and told them that we weren't doing anything inappropriate and then left to console my cousin who was crying outside. I have never in my life been treated more inappropriately by a business and to add insult to injury we all walked away having spent over $100 for the services plus a mandatory 20% tip despite not even having a full service! We weren't even able to adjust the gratuity accordingly. Read Less
Sonia R.
12 Jun 2017
REPORT
I have been to Ole Henriksen several times since my recent move to Los Angeles and I have been blown away by my experience every single time.  I saw a significant improvement in my skin right from my ... Read More
I have been to Ole Henriksen several times since my recent move to Los Angeles and I have been blown away by my experience every single time.  I saw a significant improvement in my skin right from my very first facial and the level of service is above and beyond.  Every glass of champagne... every encounter with the staff... every detail has been true perfection.  In fact, I love it so much that I recently hosted a spa day for some of my clients and I had to treat my mother for Mother's Day.  It's safe to say that I am a now a loyal client. Read Less
P. R.
4 Jun 2017
REPORT
I've had two facials here. I really liked Gary, but I also had a woman with an English accent whom I didn't really care for and who rushed through the procedure. I didn't see amazing results, and afte... Read More
I've had two facials here. I really liked Gary, but I also had a woman with an English accent whom I didn't really care for and who rushed through the procedure. I didn't see amazing results, and after the last facial, I actually broke out with cystic acne, which I don't suffer from and I believe was a reaction to their recent changes to the product line. The products are very hit or miss (and overly fragrant) but they don't push tons of them on you the way other spas do, so that's nice. I definitely would have preferred if the ladies changing room was located in such a place that you did not have to walk through the storefront in a robe to get to the spa-treatment rooms. The whole experience should be private and relaxing. Read Less
Brian Gawronski
27 May 2017
REPORT
I've never been treated with anything but genuine care here. The aestheticians are A+ and they tailor their treatments to your needs, not just move you through and sell you product. Gary and Loris are... Read More
I've never been treated with anything but genuine care here. The aestheticians are A+ and they tailor their treatments to your needs, not just move you through and sell you product. Gary and Loris are just the very best there. Can't recommend enough. Read Less
Philip Hratko
19 Oct 2016
REPORT
friendly staff and personalized services using the utmost quality of spa products in a spotless, relaxing, intimate environment conveniently located tucked away in the back of Sunset Plaza. this is TH... Read More
friendly staff and personalized services using the utmost quality of spa products in a spotless, relaxing, intimate environment conveniently located tucked away in the back of Sunset Plaza. this is THE spa to go to in LA! Read Less
Lissa Marie Gomez
7 Aug 2016
REPORT
This place is Amazing, I loved every min that we were there. The staff at this place were very nice. The soaking tub was amazing and very romantic if you go as a couple. The whole place smelled awesom... Read More
This place is Amazing, I loved every min that we were there. The staff at this place were very nice. The soaking tub was amazing and very romantic if you go as a couple. The whole place smelled awesome and is the best place to go to to get relaxation. It's a lil pricy to spend a day getting pampered but well worth your money. I'm definitely gonna visit again. Read Less
Jason Stanphill
14 May 2016
REPORT
This was a great experience. On Yelp they had great reviews with a few crazy ones. I assure any good business is going to have the "love to complain" people. First off, I called and spoke with Vance ... Read More
This was a great experience. On Yelp they had great reviews with a few crazy ones. I assure any good business is going to have the "love to complain" people. First off, I called and spoke with Vance over the phone requesting someone I saw a review for on Yelp. They were not available so he recommended someone similar in style, which was Christian. I came in and was greeted by Vance. He took me to a quiet room to fill out my first time form and start to relax prior. He offer...ed me water and tee. Then I got to meet Christian. He was very polite and offered all the amenities to me and then took me back. He facial was amazing. Great technique with great touch. He made sure I was comforted the whole time and pampered my skin. At the end, he recommending the products to me that he thought I would like, but was not pushy. It's always great to come out of a facial without the pressure of someone trying to be a salesman. They also offer a complimentary follow up 15 minute facial to make sure your skin is doing ok. They cleanse and use high frequency to help fight any breakouts that may come up. Definitely coming back and will recommend to friends. See More Read Less
Githa Schultz
30 May 2014
REPORT
I actually met Ole in 2002 in his spa when I lived in Venice Beach. I was doing an interview with him and I got several different treatments in the spa . I remember the goatbrush facial that actually ... Read More
I actually met Ole in 2002 in his spa when I lived in Venice Beach. I was doing an interview with him and I got several different treatments in the spa . I remember the goatbrush facial that actually gave me kind of special feeling suddenly :-) Very good indeed. I never forget meeting him. So gentle, so sympathic, so funny and vivid, so colourful, so real good. Excactly like his products and spa. All the best up there Read Less
A Google User
27 Feb 2011
REPORT
Great service, the massages, facials and manicures are wonderful! Everyone is very nice and accommodating except for one of the girls at the front desk.
ole henriksen
29 Nov 2010
REPORT
have tried numerous manicurists in west hollywood; Amber at ole henriksen is by far the best; she is a little more expensive than the walk in type of place but she is well worth the extra; also like t... Read More
have tried numerous manicurists in west hollywood; Amber at ole henriksen is by far the best; she is a little more expensive than the walk in type of place but she is well worth the extra; also like the general ambiance of the spa Read Less
Efron
17 Sep 2010
REPORT
Ok, this was an absolute treat for my face! This Spa is at Sunset Plaza. I have a really 'girly' co-worker who always looks great from head to toe & her skin is so smooth..she referred me to her faci... Read More
Ok, this was an absolute treat for my face! This Spa is at Sunset Plaza. I have a really 'girly' co-worker who always looks great from head to toe & her skin is so smooth..she referred me to her facialist, Tiffany at this spa and Im so glad I followed through and went. Tiffany is just a master at what she does...one hour later, my skin felt clean, it looked fabulous, and I felt relaxed, thanks to her great neck and shoulder massage. Ill will be returning. Read Less
iamjvc14
11 Feb 2010
REPORT
I went here with my mom for my 25th birthday. We had the combo hot stone/Swedish massage and the 6 step treatment. It was awesome. Everyone was super nice and the treatments were amazing. I loved the ... Read More
I went here with my mom for my 25th birthday. We had the combo hot stone/Swedish massage and the 6 step treatment. It was awesome. Everyone was super nice and the treatments were amazing. I loved the 6 rain shower heads that poured down on you on the treatment table. Also, because it was my birthday I got a free hydrotherapy soak! It's a splurge, but a really great one! Read Less
roughhouserosie
28 Mar 2008
REPORT
I had a really great experience going to Ole Henriksen. When you walk in the girls at the front desk welcome you with big smiles showing you into the lobby. They served you African Red Tea while you w... Read More
I had a really great experience going to Ole Henriksen. When you walk in the girls at the front desk welcome you with big smiles showing you into the lobby. They served you African Red Tea while you wait for your facialist. I had my facial with Maki far one of the best facial I have had. She was very warm and friendly and she paid alot of attention to detail very good at extractions something I really needed. She was very helpful as well with any questions on the products that she was using on me. I highly recommend this place the staff is amazing and the girls at the front desk are beautiful. I cant wait to make my next appoitment. Read Less
kakalina10
20 Dec 2007
REPORT
I have had many facials in my life, and this is by far the best ever. They have such cool machines, things for anti aging, acne treatments. I have been to almost every facialist at ole henriksen, the... Read More
I have had many facials in my life, and this is by far the best ever. They have such cool machines, things for anti aging, acne treatments. I have been to almost every facialist at ole henriksen, they are all good, but recently I went to David Williams, and he is by far the best. He is so warm and friendly, and does lots of extractions which I needed. David also does alot of neck and shoulder massage in his facials as well. I would definetly recomend this spa to anyone, parking is easy, friendly staff, and well trained therapist. Read Less
bdamonsf
11 Dec 2007
REPORT
Wow, I just recieved the best facial and Massage by David. What I loved about the facial is that David is very detailed, does lots of extractions, and also incorporates alot of massage in his facial. ... Read More
Wow, I just recieved the best facial and Massage by David. What I loved about the facial is that David is very detailed, does lots of extractions, and also incorporates alot of massage in his facial. I would defenetly recomend booking the purifying facial and a deep tissue massage with him, you won't be dissapointed. Read Less
anon_noname
24 Aug 2007
REPORT
I scheduled a facial and Swedish message. The message I had was very uncomfortable and actually painful. The masseuse I had was awful and acted like he could care less. The facial was not great either... Read More
I scheduled a facial and Swedish message. The message I had was very uncomfortable and actually painful. The masseuse I had was awful and acted like he could care less. The facial was not great either. The Esthetician was very cold and unfriendly. Prices are average. Read Less
zumen
24 Feb 2007
REPORT
This is exactly what I needed!! I've been travelling on biz and used a Xmas Gift Certif. and my treatments were fabulous! The setting is intimate and heard several Hollywood faces were there dur... Read More
This is exactly what I needed!! I've been travelling on biz and used a Xmas Gift Certif. and my treatments were fabulous! The setting is intimate and heard several Hollywood faces were there during the week getting ready for the Oscars so my expectations were pretty high. I had a facial and massage but started with a soak which really relaxed me for the treatments. Overall: really fabulous! Really liked the staff - the spa is upscale without being uppity. Can't wait to go back! Read Less
kinderedspirit
24 Feb 2007
REPORT
Just what the doctor ordered after a weary trip in from the East Coast! I was greeted with a very warm welcome and pampered from the moment I arrived. I delighted in the most relaxing ""swedish massag... Read More
Just what the doctor ordered after a weary trip in from the East Coast! I was greeted with a very warm welcome and pampered from the moment I arrived. I delighted in the most relaxing ""swedish massage"" and it only got better as I moved on to continue my ""day in the lap of ""Hollywood"" luxury""! I relaxed in their beautiful ""relaxation room"" and truly escaped to tranquility! The staff is user friendly and the service is beyond excellent! AND THE OSCAR GOES TO.................The Entire Team at the Ole Henriksen Face and Body Spa. Thank you for a perfect ending to a very weary travelers day! Read Less
margiefran
24 Feb 2007
REPORT
I go to spas all around the world - this is by far my new favorite!! Everyone was so nice and seemed very helpful. The spa is incredibly beautiful, I felt comfortable and pampered as soon as I walked... Read More
I go to spas all around the world - this is by far my new favorite!! Everyone was so nice and seemed very helpful. The spa is incredibly beautiful, I felt comfortable and pampered as soon as I walked in. I steamed then had a private soak - luxurious! I even got to relax in their so zen Meditation Room. All of this before my treatments!! I highly recommend the Purifying facial and the African Red Tea treatment - I'm telling all my friends. Outstanding! Thank you for such a fantastic experience - I can't wait to come back!! Read Less
photolover
24 Feb 2007
REPORT
There are many places to get a massage in LA. None are better than Ole Henriksen Face & Body Spa. The staff is young and energetic, willing to help you, and they greet you with smiles. The atmosphe... Read More
There are many places to get a massage in LA. None are better than Ole Henriksen Face & Body Spa. The staff is young and energetic, willing to help you, and they greet you with smiles. The atmosphere is one that puts you in such a calm place. The aroma therapy only adds to the tranquil surroundings. They pamper you and let you relax after the massage in a glorious steam room. There is no pressure to rush you out. I have been going now for over a year and will be treating my sisters, when they next visit, to an hour with my massage therapist or to one of the fantasic facials. I recommend to anyone wanting the full experience of relaxation a massage at Ole Henriksen Face & Body Spa. It is well worth the money. Read Less
shaunaquill
21 Jan 2007
REPORT
I've been going to this spa since 2000 and have had great experiences as far as the facials and massages. However, just this past week when I was there for both I had a diamond necklace stolen out of ... Read More
I've been going to this spa since 2000 and have had great experiences as far as the facials and massages. However, just this past week when I was there for both I had a diamond necklace stolen out of the locker room. I realized shortly after I left that it was missing and called immediately. The woman that answered the phone said she was too busy to help me. I called again 10 minutes later - same response. Finally I said I was on my way back so she then looked and said she didn't see it anywhere. Nice attitude. I went back and searched myself - only 2 hours after I left. Nothing there - no other clients, hardly any staff, and no necklace. I wonder what she was so busy with? She was reading a magazine when I got there. The next day I called and spoke to the manager who wasn't there the day prior and offered a reward for the return of my neckace. She said she'd look into it and speak with everyone, but I never heard back from her. I called the next day and asked if anything had turned up, but was told nothing had been turned in. I asked the woman who answered the phone if she was told about the reward and she said, 'um?' yeah. So finally on my last day in LA I went back in to the spa and spoke with the manager and another helpful receptionist. They clearly didn't do anything to find it. And they didn't care at all. I ended up filing a police report and the officer said it was grand theft since there were so few people in the spa and it happened in such a short period. I don't want to accuse anyone of anything, but something's not right. And beyond that, the attitude of the staff was appalling. There are so many places in LA to have a massage/facial/whatever. Don't waste your money on one where the staff gladly take your money (over $250 in my case) and then treat you like you don't exist when something goes wrong. Read Less
ryanlaff
14 Dec 2006
REPORT
This spa is so nice and relaxing. I started off with a steam, then waited in this peaceful meditation room for my facialist. David came to great me. WOW he gave me an awesome facial. He was great with... Read More
This spa is so nice and relaxing. I started off with a steam, then waited in this peaceful meditation room for my facialist. David came to great me. WOW he gave me an awesome facial. He was great with extractions, an awesome neck and shoulder massage. David was great in recomending some products for my skin, but no pressure to buy anything. I will definetly be back. Read Less
jennyyoung
1 Dec 2006
REPORT
I had been on the road for a few weeks and was in need of a facial. My sister, who's somewhat of a regular here, recommended that we go together and I brought along some friends. Overall, I had a gr... Read More
I had been on the road for a few weeks and was in need of a facial. My sister, who's somewhat of a regular here, recommended that we go together and I brought along some friends. Overall, I had a great facial and my complaints are minor: I like serious extractions and my facialist didn't do as thorough of an extraction as I would have liked. Also, there was one zit that she popped that I could have done a better job and wouldn't have left a scar. It was very, very slight and nothing I haven't done or other facialists have and it goes away after a few days and it's barely visible, but still... The whole experience lasted an hour (not 1 h 15 min as advertised, but I was also about 10 min. late) and there was no natural brush exfoliation and skin analysis was perfunctory, though she asked all the right questions. Still, I got a great neck, shoulder, chest, upper back and arm massages. To be fair, she did complement my skin and said I was doing right things to take care of it (and no pressure at all to buy their products) but all facialists tell me that as they skimp on extractions! My sister & one friend (a spa virgin) had good facials as well but both of them did not get skin analysis and no neck, chest, and shoulder massages as advertised. My friend's face could have used more extractions because part of her face that didn't need so much extractions looked fabulous. She didn't really like her facialist, though, because she said that she made her feel uncomfortable a few times. My other friend got a facial & massage & liked them both but didn't love them. All of our 1 hr 15 min. facials lasted only an hour; ironically, the 1 hour massage was the only one that was for 1 hr 15 min. I would recommend this place--my skin is still glowing after 2 weeks and for the first time ever, I have zero blackheads on my nose. And I liked that there was no mask residue hiding in my hairline and around the nose, which happens frequently. Read Less
tiffwch
6 Nov 2006
REPORT
Based on the Citysearch rating, i decided to visit the spa with a good friend during my weekend trip to LA from SF. my appointment was at 11AM. first my esthetician was 10 min late. and she did not... Read More
Based on the Citysearch rating, i decided to visit the spa with a good friend during my weekend trip to LA from SF. my appointment was at 11AM. first my esthetician was 10 min late. and she did not ask me ANY questions about my skin condition. she went on assuming that i had dry skin (though i have combination). although normally i prefer them not to be chatty during my facials, she did not bother to even mention what she was applying on my skin. there was no shoulder/chest massage and the facial was 1 hour long, not 1 hour and 15 minutes as described on the website menu. when i asked the receiptionist about the time, she said, ""we give our clients 15 min in case they are late."" if that is the case, you CANNOT advertise it as a 1&1/4 hour service! especially when i was on time and my esthetician was late. and on the website it also says the facial is ""customized"" to the individual's skin... with NO questions asked about my skin, how did she determine what to use on me?? by far the most disappointing facial i have ever had. Read Less
tushaberry
16 Apr 2006
REPORT
I visited the spa over the Easter weekend from the Bay Area with my best friend. We both had the 6 Step Body Treatment and absolutely LOVED it. The Tropical Rain Rinse, seaweed body wrap, and massage ... Read More
I visited the spa over the Easter weekend from the Bay Area with my best friend. We both had the 6 Step Body Treatment and absolutely LOVED it. The Tropical Rain Rinse, seaweed body wrap, and massage were fantastic and a great value. After the treatment, we went next door to Clafoutis and had brunch on their patio, which was also a treat. Read Less
jonesy2344
21 Jan 2006
REPORT
My friends got me a gift certificate for a ""princess treatment"" for my birthday. I couldn't have been happier with the massage and the cucumber honey scrub. It was amazing. Well worth the money.
danny1
11 Jan 2006
REPORT
Wow this place is awesome, very zenlike, and relaxing. David Williams was my facialist and he was awesome, the best, and I have recieved many facials before. Before my facial I went for a steam, it fe... Read More
Wow this place is awesome, very zenlike, and relaxing. David Williams was my facialist and he was awesome, the best, and I have recieved many facials before. Before my facial I went for a steam, it felt wonderful with the lavender aromotherapy. This is the place to go if you want to be pampered for sure, and you may also run into to a celebrity while your there. Read Less
angel0688
27 Oct 2005
REPORT
I went to this spa after reading the great reviews on this site. However, the service and spa experience were awful. I expected to have a spa experience - changing into a robe, using the steam room, ... Read More
I went to this spa after reading the great reviews on this site. However, the service and spa experience were awful. I expected to have a spa experience - changing into a robe, using the steam room, etc. - but it didn't happen. I had to change in the smallest treatment room I've ever seen and was told to keep my jeans on during my hour long facial. How uncomfortable! Don't go to this spa if you want to be pampered and have a relaxing spa treatment. Read Less
hotpotatoe333
13 Jul 2004
REPORT
I've never had a spa treatment before, so I decided to have one at Ole Henriksen, which has a stellar reputation among nearly all the people that I've spoken to. Parking is a breeze in the Sunset Plaz... Read More
I've never had a spa treatment before, so I decided to have one at Ole Henriksen, which has a stellar reputation among nearly all the people that I've spoken to. Parking is a breeze in the Sunset Plaza lot (which is free!) and the reception area is pleasant. Briony did my Honey-Cucumber Total Body Treatment, which was divine. Everything smelled good enough to eat - it's all pure and whole. Briony was friendly, super sweet, and absolutely fantastic. I thought that I got a lot for the price. The facilities are well-appointed and comfortable, and everything is relaxed, which is how it should be. I would definitely go back for more. Read Less
rssioux
11 Feb 2003
REPORT
An amazing experience! I live in SF but am planning on coming down to LA just to return to Ole! The staff was amazing, the ambience soothing, and the treatments were out of this world. My massage (C... Read More
An amazing experience! I live in SF but am planning on coming down to LA just to return to Ole! The staff was amazing, the ambience soothing, and the treatments were out of this world. My massage (Connie) and facial (Sheryl) were the best I've ever had. Read Less
kristina16marie
20 Dec 2002
REPORT
If you like being pampered, you'll love it here. I received a luxurious 4 hour package as a birthday present. I can't wait to go back. The sea salt body scrub was amazing and the tropical rain rins... Read More
If you like being pampered, you'll love it here. I received a luxurious 4 hour package as a birthday present. I can't wait to go back. The sea salt body scrub was amazing and the tropical rain rinse was to die for! By far the best spa experience I've ever had. Read Less
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(310) 854-7700
8622 Sunset Boulevard
West Hollywood California 90069
Business Hours
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09:00AM-20:00PM
Tuesday
Tue
09:00AM-21:00PM
Wednesday
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09:00AM-21:00PM
Thursday
Thu
09:00AM-21:00PM
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Saturday
Sat
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Sunday
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Ole Henriksen Face & Body Spa

West Hollywood, California
(61)
8622 Sunset Boulevard
West Hollywood California 90069
Monday
09:00AM-20:00PM
Tuesday
09:00AM-21:00PM
Wednesday
09:00AM-21:00PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-21:00PM
Sunday
09:00AM-20:00PM
Jasmeen Sidhu
16 Jul 2018
REPORT
They booked me for the time I wanted and then called back the day before my appointment saying they can't do that time anymore... very unprofessional. I was going to be in LA from out of town and had ... Read More
They booked me for the time I wanted and then called back the day before my appointment saying they can't do that time anymore... very unprofessional. I was going to be in LA from out of town and had specifically set out a time for my appt at the spa but with them being inconsiderate they cancelled that appointment and offered me two times that wouldn't work for me. Didn't try to make up for anything. Very unhappy.. and I was looking forward to going here too. Read Less
Tina Vangsgaard
2 May 2018
REPORT
En oplevelse man bare skal have når man som kvinde dansker kommer til LA
Yvonne Goodman
28 Apr 2018
REPORT
Enjoyed our spa day definitely recommend this place. The staff is very friendly and the spa is so clean.
Victoria Marie
10 Apr 2018
REPORT
1.) They first told me they were booked up with the appointments for the Bathing Ritual. 2.) Then they took my appointment saying they weren't booked up at all but the baths were shut down for maint... Read More
1.) They first told me they were booked up with the appointments for the Bathing Ritual. 2.) Then they took my appointment saying they weren't booked up at all but the baths were shut down for maintenance. 3.) Then they said I was the first appointment for the baths because they will be back up and running for the first time on the day of my appointment. 4.) Then the day of my appointment they contact me and told me the baths were still not open for customers and still under construction. They offered me a FOOT bath instead and swore it would be the same experience. 5.) The ridiculous foot bath that I could do in my own home, was so much cheaper than the Bathing ritual. It was the worst spa experience ever. The Foot bath was such a huge waste of money. I had someone visiting from another country and this was suppose to be a special experience, we could have done something better. We didn't even have privacy, some stranger walked in during our experience. The spa tried to make up for it by giving us travel size samples. I probably won't ever go back. The foot bath was the equivalent of a nail salon peti soak where you stick your feet in a plastic container with a bag in it. Read Less
Laura D.
30 Mar 2018
REPORT
Ole Henriksen this is the start of a beautiful friendship. What a gem!!  Today was my first visit and I'm already planning my next visit. From the moment I walked in, it was a welcoming environment. D... Read More
Ole Henriksen this is the start of a beautiful friendship. What a gem!!  Today was my first visit and I'm already planning my next visit. From the moment I walked in, it was a welcoming environment. Dario at the front desk was kind, amazing, knowledgeable and personable. I love the staff (everyone I encountered was helpful and accommodating), the extensive menu of services, the central location, the easy parking, the ambience, and the energy  I'm a sucker for the spa, yet I'm not easily impressed with the smoke & mirrors that most (all) chains and hotels in my area offer. When I do go it's out of necessity and convenience. I don't spend the day (nor do I have the desire)...Weekends however are a different story. I have more time to take a journey further away to relax, kick-back, and indulge. I want to be somewhere welcoming, tailored to my specific needs, not a one treatment fits all approach, or somewhere just hawking their products. Ole Henriksen Spa fits the bill perfectly! It is equally relaxing AND effective! That's a formula that many places lack, which will keep me coming back frequently. Today I had the Organic Moroccan Earth Body Cocktail and the Hot Stone Massage.  Summer was my therapist for both. She was nice, knowledgeable and someone you'd definitely want to visit (I will again) I started with the body wrap. First a coffee scrub is massaged into your skin, then a mask is painted on and you're wrapped super cozy. You're buffed, polished and moisturized thoroughly. Between each step you're rinsed right on the table. The "rainbow" shower is phenomenal. Laying down and having tropical rain trickle down your body? Yes, please!  Next I got the hot stones massage. I luv a good hot stone, and this was quite possibly the best one ever. Summer worked-out my sore, tight muscles perfectly. I honestly didn't want to leave but when I did I was (and still am) relaxed, detoxed, smelling good, soft, and feeling great. I cannot wait to schedule my next visit (most likely with my significant other, it's perfect for couples), which undoubtedly will be sooner rather than later. What a perfect day Read Less
Grace Jeneane
18 Mar 2018
REPORT
I loved Ole Henriksen Spa day. I was served Champagne in a chilled silver flute, fresh fruit and a great atmosphere. Easy parking in the back lot.
Ryan Crownholm
15 Feb 2018
REPORT
Wow...Had planned a special Valentines day with my wife. We were eating lunch next door almost ready for our spa ritual and they called and cancelled our appointment. They came up with a couple of rid... Read More
Wow...Had planned a special Valentines day with my wife. We were eating lunch next door almost ready for our spa ritual and they called and cancelled our appointment. They came up with a couple of ridiculous excuses but ultimately someone more important must have come along. I have scheduled the appointment 2 days in advance. What a terrible company. Read Less
Ryan C.
14 Feb 2018
REPORT
Horrible terrible business. I had planned a spa day for my wife and I for Valentine's Day. We drove out to be there early and have lunch around the corner. An hour before our appointment they called a... Read More
Horrible terrible business. I had planned a spa day for my wife and I for Valentine's Day. We drove out to be there early and have lunch around the corner. An hour before our appointment they called and said they were cancelling my appointment because I was using a Groupon. I had told them I had a groupon when I scheduled the appointment and even sent me a text to confirm my appointment the day prior. Then once they realized that there was no such restriction on the groupon they made up a story that they had double booked our appointment..This is One Hour before our appointment that was scheduled two days prior.  What a terrible thing to do to someone on Valentines Day. I will never come back which is unfortunate since it is around the corner from my sons school and it would be convenient to stop in. Oh well there must be Spa's that know how to use a calendar close by. Read Less
Kristian H.
7 Feb 2018
REPORT
Delightfull treatment as well as great service. Peacefull and tranquillant experience -would definitely like to return.
Carol R.
30 Jan 2018
REPORT
If you go to Ole Henriksen for spa services you will never want to go anywhere else. There is no question that this is the best spa. probably in the country.  I have been going there since 1982.  Trie... Read More
If you go to Ole Henriksen for spa services you will never want to go anywhere else. There is no question that this is the best spa. probably in the country.  I have been going there since 1982.  Tried other places but none compare.  People come from all over for their services, Read Less
Elizabeth N.
23 Jan 2018
REPORT
I went to Ole Henriksen for their Moroccan Bath Ritual. The staff member who helped me was courteous and friendly. The bath area was amazing and comfortable. As I entered the bath area the scent of es... Read More
I went to Ole Henriksen for their Moroccan Bath Ritual. The staff member who helped me was courteous and friendly. The bath area was amazing and comfortable. As I entered the bath area the scent of essential oils in the air greeted me. The lighting was dimm and the sight of the wall of candles was both exciting and unique. The tub was sunk into the ground and next to it was a decorative tray with fresh fruit, nuts, cucumber and lemon water, tea, a glass of champagne, and a grated cucumber eye mask.  The bath had a hot tub feel to it and included essential oils in the water I believe. The experience lasted 45 min. Would recommend if you would like to have an exottic experience with out going to far from home. Read Less
Chad Janowiak
17 Jan 2018
REPORT
What can I say? AMAZING! The attention to detail.. the ultimate relaxation! Delightful team.. treat yourself and GO! Then go again!
Julie J.
15 Jan 2018
REPORT
Lana did an amazing job on my organic facial & arch on 1/13/18.  My skin is hydrated and my brows look clean and well shaped.  Lana, the owner and the woman at the check out desk are all very warm and... Read More
Lana did an amazing job on my organic facial & arch on 1/13/18.  My skin is hydrated and my brows look clean and well shaped.  Lana, the owner and the woman at the check out desk are all very warm and friendly.  I'm looking forward to my next visit. Read Less
Gustavo M.
15 Jan 2018
REPORT
I went there for my first facial ever. I didn't know what to expect and I could not be more impressed! The place is super clean and have a very calming atmosphere. The staff was extremely friendly and... Read More
I went there for my first facial ever. I didn't know what to expect and I could not be more impressed! The place is super clean and have a very calming atmosphere. The staff was extremely friendly and professional.  I was assisted by Loris, who did an amazing job. I did not know that facials could feel so good and relaxing. And my skin felt amazing afterwards. I will return again and HIGHLY recommend this place!!! :) Read Less
Shannon H.
11 Jan 2018
REPORT
Such a great experience! I had the VI Peel and a couple of amazing facials from this spa. The staff was very professional and helpful.. The results were better than expected, and I get compliments on ... Read More
Such a great experience! I had the VI Peel and a couple of amazing facials from this spa. The staff was very professional and helpful.. The results were better than expected, and I get compliments on my skin all the time. I have to give it a "glowing" 5 star review! I will definitely be back. Read Less
Calvin L.
6 Jan 2018
REPORT
Love this place - excellent for unwinding and relaxing. The staff are always friendly and helpful. Great location and plenty of parking with security. I've tried the "wrap" but I really like their ste... Read More
Love this place - excellent for unwinding and relaxing. The staff are always friendly and helpful. Great location and plenty of parking with security. I've tried the "wrap" but I really like their steam room. Paid more in Vegas for the same service. Will return again in the near future. Read Less
Arina K.
15 Dec 2017
REPORT
CUTEST spa place. Amazing ambiance and everyone is very sweet. I had a facial with Chevy - she was thorough, attentive and professional. Good vibes only and you feel valued as a customer. My today's e... Read More
CUTEST spa place. Amazing ambiance and everyone is very sweet. I had a facial with Chevy - she was thorough, attentive and professional. Good vibes only and you feel valued as a customer. My today's experience makes me want to come back and explore the rest of their menu. :) Read Less
Hilary N.
13 Dec 2017
REPORT
FYI I am not the type of person who "treats myself" to a day at the spa and I rarely get manicures because I am so picky and my skin is so sensitive. I went into the spa and was seating in this adorab... Read More
FYI I am not the type of person who "treats myself" to a day at the spa and I rarely get manicures because I am so picky and my skin is so sensitive. I went into the spa and was seating in this adorable and comfy area that had tea and water. I chose the red carpet facial and was given the facial but loris. She is the sweetest and most gentle person I've ever met! She asked me if I have allergies and I mentioned my concerns and she took care of me right away. I immediately felt calm and relaxed which is rare because I am such an anxious person. She was able to take all my black/white heads out as well as help give my dull skin life! When I walked out and looked in the mirror I was in shock, it looked like someone poured highlight all over my face,neck, and shoulders! I was glowing and it was not just me who thought that! I later went to an event and did not bother to put foundation on and I received tons of compliments on how I was glowing and my skin looked as though I was wearing makeup. I recommend this spa to EVERYONE who wants instant results. I love Ole and all of their products because they helped me love my skin and embrace a more natural look aka less makeup! Also FREE parking in the back! Read Less
Stephanie Morales
13 Nov 2017
REPORT
Best experience ever took my daughter for her 26th birthday and it was everything I could have hoped for , for her special day & the staff was exceptional great prices as well 2thumbs up
Maylin G.
19 Oct 2017
REPORT
In the mood to have the most relaxing spa experience with incredible staff and amenities, well you've Yelped the right page.  HIGHLY RECOMMENDED!!So the reason I wanted to try them out was because I'm... Read More
In the mood to have the most relaxing spa experience with incredible staff and amenities, well you've Yelped the right page.  HIGHLY RECOMMENDED!!So the reason I wanted to try them out was because I'm obsessed with bathing and jacuzzis...soon as I read soaking baths I was sold.  The amazing massages by Danny and Melissa were an added bonus (which by the way were fantastic 50 min sessions).  So amazing that now we request both of them for my wife and I to enjoy a much needed decompression.  After we do the 45 min soak, which is a truly heavenly experience. After which we use the steam rooms and finally finish with shower, told you I was obsessed with bathing.  No rushing, no other clients to get in the way...feels like the whole place is yours.  This is needless to say but I'll say all the rooms from lockers to bathrooms to massage rooms to soaking rooms are immaculate.  The staff is very friendly and welcoming when you arrive.  So you're at ease from the moment you put on the robes.  PS when I called last time to book my wedding anniversary celebration spa day, (totally short notice to staff that I needed to book right away) they accommodated with a huge smiles and were able to fit us in to keep us very happy.  Plus the bubbly during the soak added an element of romance we hoped for, Melissa you're the best for taking good care of us.  So go!!! Relax and indulge.  Bestest! Read Less
Danaé C.
25 Sep 2017
REPORT
My boyfriend booked us appointments here for our anniversary. We got there early to fill out paper work. When he made the appointment 3 weeks prior they told him we would be able to use the steam room... Read More
My boyfriend booked us appointments here for our anniversary. We got there early to fill out paper work. When he made the appointment 3 weeks prior they told him we would be able to use the steam room before or after the facial. The day of the appointment they told us they do not recommend using the steam room after a facial. So if you are getting a facial and want to use the stream room I would go an hour before your appointment.   My facial was nothing special for the price. Loris was very nice. But I've had way better facials. I didn't feel relaxed because I could here the loud music from upstairs. The bass was definitely louder than the spa music playing. Overall, the spot was very clean. But I would never let my boyfriend spend that much money on a facial that was alright. Read Less
Nick R.
23 Sep 2017
REPORT
Great spa with an amazing menu of services! The bath menu is definitely worth exploring, especially for couples. I recommend booking a massage with a facial for a mini spa day that delivers on relaxat... Read More
Great spa with an amazing menu of services! The bath menu is definitely worth exploring, especially for couples. I recommend booking a massage with a facial for a mini spa day that delivers on relaxation but doesn't take an entire afternoon. They offer a 10% discount when you book your next appointment (the offer is valid only when you rebook at check out following your existing appointment). Great location on Sunset with ample free parking behind the building, which is conveniently near the entrance. Read Less
Paula W.
16 Sep 2017
REPORT
Wow! What a fabulous spa! I was hesitant because it's quite a drive from Redondo Beach, but decided to give it a try. The drive in on a Sunday morning was easy. Free parking (bonus!). First, I met Van... Read More
Wow! What a fabulous spa! I was hesitant because it's quite a drive from Redondo Beach, but decided to give it a try. The drive in on a Sunday morning was easy. Free parking (bonus!). First, I met Vance when I checked in. Very pleasant and welcoming. Answered all my questions and showed me around. After changing into my robe, I was escorted to the meditation room. I mentioned to Dario that I would prefer a roomier one (the one I had was like a medium size!).  Not only did Dario accommodate the change right away, he did it with so much grace and professionalism. Next was my Moroccan bath ritual. What a treat! Champagne, nuts and fruit, tea, water, and a fresh cucumber mask awaited me. The room was so relaxing. I had 45 min of complete peace. I didn't hear a soul while in this room. Next was my massage with Danny. It was like a slice of heaven. My body feels AMAZING and NOTHING aches or hurts! Thank you!!! Yesterday was the 11 year anniversary of my Daddy's passing so I intentionally scheduled this for today to pamper myself, reflect on his life and not succumb to the deep sadness. Thank you to everyone for truly making my experience so wonderful. I am so grateful and can't wait to return! You took excellent care of me! Read Less
RJ W.
15 Sep 2017
REPORT
I am VERY impressed with their level of attention to their customers and understanding of particular needs. Just dropped off my youngest child in college, and to mark the beginning of a new chapter in... Read More
I am VERY impressed with their level of attention to their customers and understanding of particular needs. Just dropped off my youngest child in college, and to mark the beginning of a new chapter in my life (and avoid the empty nest sadness), I got to  enjoy a Moroccan ritual bath (unlimited champagne, fruit, nuts, and tea as well). Between the ambience, the attention and their customer service, I will return tomorrow for a massage. HIGHLY recommend this spa!Part 2: Returned and received the most healing massage by Melissa.  She expertly treated the areas that needed attention. If you're a parent  reading this, especially a full-time working parent like me (going through a major emotional transition), then you know Melissa had her work cut out. So grateful for her care... and let me just end this by saying that her touch and attention will leave you feeling a sense of peace and oneness with the world. Yes, definitely recommend this spa and highly recommend Melissa. Read Less
Karina Wulff Harrestrup
23 Aug 2017
REPORT
Absolutely amazing spa... Everything was so wonderful and I have to go back for sure next time I'm in Los Angeles
Kenny McCabe
18 Aug 2017
REPORT
I had a great time. My wife recommended the place after raving about it. So I made an appointment for a facial . While waiting it was suggested I can go to the meditation room or sauna. Chose the wond... Read More
I had a great time. My wife recommended the place after raving about it. So I made an appointment for a facial . While waiting it was suggested I can go to the meditation room or sauna. Chose the wonderful sauna. Then the excellent facial. Booked my next facial as well as a couple sauna for my wife & I. Needless to say I've found my oasis for a cheap price in the heart of Sunset Plaza Read Less
Aprilcot O.
13 Aug 2017
REPORT
I had a great experience from making my appointment to walking out after my massage. Ruth is an excellent masseuse and knew just how to relieve my back pain, she hit muscles I didn't even know how to ... Read More
I had a great experience from making my appointment to walking out after my massage. Ruth is an excellent masseuse and knew just how to relieve my back pain, she hit muscles I didn't even know how to reach!I came for a groupon offer and nobody made me feel unwelcome in any way. There was plenty of free parking and the facility was clean and quiet. I had the lavender soak and a massage. The soak was fantastic and relaxing, a hot water jacuzzi in the floor and the lavender smell was strong and natural. The bath was scheduled for 20 minutes but I never felt rushed.The massage was incredible and just what I needed. Ruth was respectful of whether I felt like talking or not, and was happy to explain what muscles she was working when I asked. It was a great treat to myself and I would definitely return. Read Less
Anj K.
7 Aug 2017
REPORT
Have been here a few years ago and it was fantastic and saw a groupon deal so though I'd go back, but sadly the standards have gone down. I love the facilities and the Sonya aesthetician was sweet but... Read More
Have been here a few years ago and it was fantastic and saw a groupon deal so though I'd go back, but sadly the standards have gone down. I love the facilities and the Sonya aesthetician was sweet but the facial experience was terrible. She got products in my eyes on three occasions - I had to sit up and clean my eyes out, as she was generally pretty heavy handed.She talked about her career throughout my facial. Not very relaxing. She complimented my brows which was nice but then probed me about how much they had cost me, and then launched back into her career. I was also done in 40 mins. Generally really not relaxing and disappointed. I won't be going back. I know it was a groupon but was still $99, so I expected more. Read Less
Dawn Fantau
3 Aug 2017
REPORT
Simply.....I just wanted to stay the day and get a good sleep at Ole! I think it says it all.
Brian Hendrickson
8 Jul 2017
REPORT
One of the best facials I have ever had! I did a Groupon for a discount and highly recommend.
Bita M.
28 Jun 2017
REPORT
How do I put into words the absolute worst spa experience I've ever had? I spent 3 weeks planning an amazing spa day for my cousins pre-wedding festivities. The process of setting up the appointments ... Read More
How do I put into words the absolute worst spa experience I've ever had? I spent 3 weeks planning an amazing spa day for my cousins pre-wedding festivities. The process of setting up the appointments were all wonderful. Everyone I spoke with on the phone was lovely and very helpful. Then the day of the appointments, things changed. We had 6 spa services scheduled for 2pm. We called to let the spa know we were running a few minutes late and arrived at 2:03pm. They told us that would not be a problem.  We were sat and told to fill out paperwork for 10 minutes then shown into the locker rooms to change for our appointments. We changed and excitedly headed into the room to get our treatments. Unfortunately, the services began and ended in the blink of an eye. Little did we know, they were cutting off 20 minutes from our services because of the time it took to fill out paperwork. They never once told us that they were starting our service time once we arrived, nor did anyone make any effort to let us know that every second we spent getting ready for the appointments in the changing room was being deducted from our service time. Believe me, if I had known, I would have changed faster than superman in a phone booth.  When we asked why we weren't given the full treatment time, they told us it was because we had arrived late and there was nothing they could do. Please keep in mind, we were 3 minutes late and they cut 20 minutes off our treatments. Despite multiple conversations with the manager and the owner (who were the rudest people I've encountered in a long time) we were not able to get the full services that we requested or any sort of apology for the terrible experience the bride-to-be had. She actually spent the day crying outside of the salon because of how she was spoken to during her treatment. (She was told at the start of her appointment she would not be given the complimentary champagne we requested because she had had "too many already"...this was extremely ridiculous and embarrassing because she doesn't drink!!!!) Things escalated and the manager threatened to call the police on us!!! He instead called security who came and told them that we weren't doing anything inappropriate and then left to console my cousin who was crying outside. I have never in my life been treated more inappropriately by a business and to add insult to injury we all walked away having spent over $100 for the services plus a mandatory 20% tip despite not even having a full service! We weren't even able to adjust the gratuity accordingly. Read Less
Sonia R.
12 Jun 2017
REPORT
I have been to Ole Henriksen several times since my recent move to Los Angeles and I have been blown away by my experience every single time.  I saw a significant improvement in my skin right from my ... Read More
I have been to Ole Henriksen several times since my recent move to Los Angeles and I have been blown away by my experience every single time.  I saw a significant improvement in my skin right from my very first facial and the level of service is above and beyond.  Every glass of champagne... every encounter with the staff... every detail has been true perfection.  In fact, I love it so much that I recently hosted a spa day for some of my clients and I had to treat my mother for Mother's Day.  It's safe to say that I am a now a loyal client. Read Less
P. R.
4 Jun 2017
REPORT
I've had two facials here. I really liked Gary, but I also had a woman with an English accent whom I didn't really care for and who rushed through the procedure. I didn't see amazing results, and afte... Read More
I've had two facials here. I really liked Gary, but I also had a woman with an English accent whom I didn't really care for and who rushed through the procedure. I didn't see amazing results, and after the last facial, I actually broke out with cystic acne, which I don't suffer from and I believe was a reaction to their recent changes to the product line. The products are very hit or miss (and overly fragrant) but they don't push tons of them on you the way other spas do, so that's nice. I definitely would have preferred if the ladies changing room was located in such a place that you did not have to walk through the storefront in a robe to get to the spa-treatment rooms. The whole experience should be private and relaxing. Read Less
Brian Gawronski
27 May 2017
REPORT
I've never been treated with anything but genuine care here. The aestheticians are A+ and they tailor their treatments to your needs, not just move you through and sell you product. Gary and Loris are... Read More
I've never been treated with anything but genuine care here. The aestheticians are A+ and they tailor their treatments to your needs, not just move you through and sell you product. Gary and Loris are just the very best there. Can't recommend enough. Read Less
Philip Hratko
19 Oct 2016
REPORT
friendly staff and personalized services using the utmost quality of spa products in a spotless, relaxing, intimate environment conveniently located tucked away in the back of Sunset Plaza. this is TH... Read More
friendly staff and personalized services using the utmost quality of spa products in a spotless, relaxing, intimate environment conveniently located tucked away in the back of Sunset Plaza. this is THE spa to go to in LA! Read Less
Lissa Marie Gomez
7 Aug 2016
REPORT
This place is Amazing, I loved every min that we were there. The staff at this place were very nice. The soaking tub was amazing and very romantic if you go as a couple. The whole place smelled awesom... Read More
This place is Amazing, I loved every min that we were there. The staff at this place were very nice. The soaking tub was amazing and very romantic if you go as a couple. The whole place smelled awesome and is the best place to go to to get relaxation. It's a lil pricy to spend a day getting pampered but well worth your money. I'm definitely gonna visit again. Read Less
Jason Stanphill
14 May 2016
REPORT
This was a great experience. On Yelp they had great reviews with a few crazy ones. I assure any good business is going to have the "love to complain" people. First off, I called and spoke with Vance ... Read More
This was a great experience. On Yelp they had great reviews with a few crazy ones. I assure any good business is going to have the "love to complain" people. First off, I called and spoke with Vance over the phone requesting someone I saw a review for on Yelp. They were not available so he recommended someone similar in style, which was Christian. I came in and was greeted by Vance. He took me to a quiet room to fill out my first time form and start to relax prior. He offer...ed me water and tee. Then I got to meet Christian. He was very polite and offered all the amenities to me and then took me back. He facial was amazing. Great technique with great touch. He made sure I was comforted the whole time and pampered my skin. At the end, he recommending the products to me that he thought I would like, but was not pushy. It's always great to come out of a facial without the pressure of someone trying to be a salesman. They also offer a complimentary follow up 15 minute facial to make sure your skin is doing ok. They cleanse and use high frequency to help fight any breakouts that may come up. Definitely coming back and will recommend to friends. See More Read Less
Githa Schultz
30 May 2014
REPORT
I actually met Ole in 2002 in his spa when I lived in Venice Beach. I was doing an interview with him and I got several different treatments in the spa . I remember the goatbrush facial that actually ... Read More
I actually met Ole in 2002 in his spa when I lived in Venice Beach. I was doing an interview with him and I got several different treatments in the spa . I remember the goatbrush facial that actually gave me kind of special feeling suddenly :-) Very good indeed. I never forget meeting him. So gentle, so sympathic, so funny and vivid, so colourful, so real good. Excactly like his products and spa. All the best up there Read Less
A Google User
27 Feb 2011
REPORT
Great service, the massages, facials and manicures are wonderful! Everyone is very nice and accommodating except for one of the girls at the front desk.
ole henriksen
29 Nov 2010
REPORT
have tried numerous manicurists in west hollywood; Amber at ole henriksen is by far the best; she is a little more expensive than the walk in type of place but she is well worth the extra; also like t... Read More
have tried numerous manicurists in west hollywood; Amber at ole henriksen is by far the best; she is a little more expensive than the walk in type of place but she is well worth the extra; also like the general ambiance of the spa Read Less
Efron
17 Sep 2010
REPORT
Ok, this was an absolute treat for my face! This Spa is at Sunset Plaza. I have a really 'girly' co-worker who always looks great from head to toe & her skin is so smooth..she referred me to her faci... Read More
Ok, this was an absolute treat for my face! This Spa is at Sunset Plaza. I have a really 'girly' co-worker who always looks great from head to toe & her skin is so smooth..she referred me to her facialist, Tiffany at this spa and Im so glad I followed through and went. Tiffany is just a master at what she does...one hour later, my skin felt clean, it looked fabulous, and I felt relaxed, thanks to her great neck and shoulder massage. Ill will be returning. Read Less
iamjvc14
11 Feb 2010
REPORT
I went here with my mom for my 25th birthday. We had the combo hot stone/Swedish massage and the 6 step treatment. It was awesome. Everyone was super nice and the treatments were amazing. I loved the ... Read More
I went here with my mom for my 25th birthday. We had the combo hot stone/Swedish massage and the 6 step treatment. It was awesome. Everyone was super nice and the treatments were amazing. I loved the 6 rain shower heads that poured down on you on the treatment table. Also, because it was my birthday I got a free hydrotherapy soak! It's a splurge, but a really great one! Read Less
roughhouserosie
28 Mar 2008
REPORT
I had a really great experience going to Ole Henriksen. When you walk in the girls at the front desk welcome you with big smiles showing you into the lobby. They served you African Red Tea while you w... Read More
I had a really great experience going to Ole Henriksen. When you walk in the girls at the front desk welcome you with big smiles showing you into the lobby. They served you African Red Tea while you wait for your facialist. I had my facial with Maki far one of the best facial I have had. She was very warm and friendly and she paid alot of attention to detail very good at extractions something I really needed. She was very helpful as well with any questions on the products that she was using on me. I highly recommend this place the staff is amazing and the girls at the front desk are beautiful. I cant wait to make my next appoitment. Read Less
kakalina10
20 Dec 2007
REPORT
I have had many facials in my life, and this is by far the best ever. They have such cool machines, things for anti aging, acne treatments. I have been to almost every facialist at ole henriksen, the... Read More
I have had many facials in my life, and this is by far the best ever. They have such cool machines, things for anti aging, acne treatments. I have been to almost every facialist at ole henriksen, they are all good, but recently I went to David Williams, and he is by far the best. He is so warm and friendly, and does lots of extractions which I needed. David also does alot of neck and shoulder massage in his facials as well. I would definetly recomend this spa to anyone, parking is easy, friendly staff, and well trained therapist. Read Less
bdamonsf
11 Dec 2007
REPORT
Wow, I just recieved the best facial and Massage by David. What I loved about the facial is that David is very detailed, does lots of extractions, and also incorporates alot of massage in his facial. ... Read More
Wow, I just recieved the best facial and Massage by David. What I loved about the facial is that David is very detailed, does lots of extractions, and also incorporates alot of massage in his facial. I would defenetly recomend booking the purifying facial and a deep tissue massage with him, you won't be dissapointed. Read Less
anon_noname
24 Aug 2007
REPORT
I scheduled a facial and Swedish message. The message I had was very uncomfortable and actually painful. The masseuse I had was awful and acted like he could care less. The facial was not great either... Read More
I scheduled a facial and Swedish message. The message I had was very uncomfortable and actually painful. The masseuse I had was awful and acted like he could care less. The facial was not great either. The Esthetician was very cold and unfriendly. Prices are average. Read Less
zumen
24 Feb 2007
REPORT
This is exactly what I needed!! I've been travelling on biz and used a Xmas Gift Certif. and my treatments were fabulous! The setting is intimate and heard several Hollywood faces were there dur... Read More
This is exactly what I needed!! I've been travelling on biz and used a Xmas Gift Certif. and my treatments were fabulous! The setting is intimate and heard several Hollywood faces were there during the week getting ready for the Oscars so my expectations were pretty high. I had a facial and massage but started with a soak which really relaxed me for the treatments. Overall: really fabulous! Really liked the staff - the spa is upscale without being uppity. Can't wait to go back! Read Less
kinderedspirit
24 Feb 2007
REPORT
Just what the doctor ordered after a weary trip in from the East Coast! I was greeted with a very warm welcome and pampered from the moment I arrived. I delighted in the most relaxing ""swedish massag... Read More
Just what the doctor ordered after a weary trip in from the East Coast! I was greeted with a very warm welcome and pampered from the moment I arrived. I delighted in the most relaxing ""swedish massage"" and it only got better as I moved on to continue my ""day in the lap of ""Hollywood"" luxury""! I relaxed in their beautiful ""relaxation room"" and truly escaped to tranquility! The staff is user friendly and the service is beyond excellent! AND THE OSCAR GOES TO.................The Entire Team at the Ole Henriksen Face and Body Spa. Thank you for a perfect ending to a very weary travelers day! Read Less
margiefran
24 Feb 2007
REPORT
I go to spas all around the world - this is by far my new favorite!! Everyone was so nice and seemed very helpful. The spa is incredibly beautiful, I felt comfortable and pampered as soon as I walked... Read More
I go to spas all around the world - this is by far my new favorite!! Everyone was so nice and seemed very helpful. The spa is incredibly beautiful, I felt comfortable and pampered as soon as I walked in. I steamed then had a private soak - luxurious! I even got to relax in their so zen Meditation Room. All of this before my treatments!! I highly recommend the Purifying facial and the African Red Tea treatment - I'm telling all my friends. Outstanding! Thank you for such a fantastic experience - I can't wait to come back!! Read Less
photolover
24 Feb 2007
REPORT
There are many places to get a massage in LA. None are better than Ole Henriksen Face & Body Spa. The staff is young and energetic, willing to help you, and they greet you with smiles. The atmosphe... Read More
There are many places to get a massage in LA. None are better than Ole Henriksen Face & Body Spa. The staff is young and energetic, willing to help you, and they greet you with smiles. The atmosphere is one that puts you in such a calm place. The aroma therapy only adds to the tranquil surroundings. They pamper you and let you relax after the massage in a glorious steam room. There is no pressure to rush you out. I have been going now for over a year and will be treating my sisters, when they next visit, to an hour with my massage therapist or to one of the fantasic facials. I recommend to anyone wanting the full experience of relaxation a massage at Ole Henriksen Face & Body Spa. It is well worth the money. Read Less
shaunaquill
21 Jan 2007
REPORT
I've been going to this spa since 2000 and have had great experiences as far as the facials and massages. However, just this past week when I was there for both I had a diamond necklace stolen out of ... Read More
I've been going to this spa since 2000 and have had great experiences as far as the facials and massages. However, just this past week when I was there for both I had a diamond necklace stolen out of the locker room. I realized shortly after I left that it was missing and called immediately. The woman that answered the phone said she was too busy to help me. I called again 10 minutes later - same response. Finally I said I was on my way back so she then looked and said she didn't see it anywhere. Nice attitude. I went back and searched myself - only 2 hours after I left. Nothing there - no other clients, hardly any staff, and no necklace. I wonder what she was so busy with? She was reading a magazine when I got there. The next day I called and spoke to the manager who wasn't there the day prior and offered a reward for the return of my neckace. She said she'd look into it and speak with everyone, but I never heard back from her. I called the next day and asked if anything had turned up, but was told nothing had been turned in. I asked the woman who answered the phone if she was told about the reward and she said, 'um?' yeah. So finally on my last day in LA I went back in to the spa and spoke with the manager and another helpful receptionist. They clearly didn't do anything to find it. And they didn't care at all. I ended up filing a police report and the officer said it was grand theft since there were so few people in the spa and it happened in such a short period. I don't want to accuse anyone of anything, but something's not right. And beyond that, the attitude of the staff was appalling. There are so many places in LA to have a massage/facial/whatever. Don't waste your money on one where the staff gladly take your money (over $250 in my case) and then treat you like you don't exist when something goes wrong. Read Less
ryanlaff
14 Dec 2006
REPORT
This spa is so nice and relaxing. I started off with a steam, then waited in this peaceful meditation room for my facialist. David came to great me. WOW he gave me an awesome facial. He was great with... Read More
This spa is so nice and relaxing. I started off with a steam, then waited in this peaceful meditation room for my facialist. David came to great me. WOW he gave me an awesome facial. He was great with extractions, an awesome neck and shoulder massage. David was great in recomending some products for my skin, but no pressure to buy anything. I will definetly be back. Read Less
jennyyoung
1 Dec 2006
REPORT
I had been on the road for a few weeks and was in need of a facial. My sister, who's somewhat of a regular here, recommended that we go together and I brought along some friends. Overall, I had a gr... Read More
I had been on the road for a few weeks and was in need of a facial. My sister, who's somewhat of a regular here, recommended that we go together and I brought along some friends. Overall, I had a great facial and my complaints are minor: I like serious extractions and my facialist didn't do as thorough of an extraction as I would have liked. Also, there was one zit that she popped that I could have done a better job and wouldn't have left a scar. It was very, very slight and nothing I haven't done or other facialists have and it goes away after a few days and it's barely visible, but still... The whole experience lasted an hour (not 1 h 15 min as advertised, but I was also about 10 min. late) and there was no natural brush exfoliation and skin analysis was perfunctory, though she asked all the right questions. Still, I got a great neck, shoulder, chest, upper back and arm massages. To be fair, she did complement my skin and said I was doing right things to take care of it (and no pressure at all to buy their products) but all facialists tell me that as they skimp on extractions! My sister & one friend (a spa virgin) had good facials as well but both of them did not get skin analysis and no neck, chest, and shoulder massages as advertised. My friend's face could have used more extractions because part of her face that didn't need so much extractions looked fabulous. She didn't really like her facialist, though, because she said that she made her feel uncomfortable a few times. My other friend got a facial & massage & liked them both but didn't love them. All of our 1 hr 15 min. facials lasted only an hour; ironically, the 1 hour massage was the only one that was for 1 hr 15 min. I would recommend this place--my skin is still glowing after 2 weeks and for the first time ever, I have zero blackheads on my nose. And I liked that there was no mask residue hiding in my hairline and around the nose, which happens frequently. Read Less
tiffwch
6 Nov 2006
REPORT
Based on the Citysearch rating, i decided to visit the spa with a good friend during my weekend trip to LA from SF. my appointment was at 11AM. first my esthetician was 10 min late. and she did not... Read More
Based on the Citysearch rating, i decided to visit the spa with a good friend during my weekend trip to LA from SF. my appointment was at 11AM. first my esthetician was 10 min late. and she did not ask me ANY questions about my skin condition. she went on assuming that i had dry skin (though i have combination). although normally i prefer them not to be chatty during my facials, she did not bother to even mention what she was applying on my skin. there was no shoulder/chest massage and the facial was 1 hour long, not 1 hour and 15 minutes as described on the website menu. when i asked the receiptionist about the time, she said, ""we give our clients 15 min in case they are late."" if that is the case, you CANNOT advertise it as a 1&1/4 hour service! especially when i was on time and my esthetician was late. and on the website it also says the facial is ""customized"" to the individual's skin... with NO questions asked about my skin, how did she determine what to use on me?? by far the most disappointing facial i have ever had. Read Less
tushaberry
16 Apr 2006
REPORT
I visited the spa over the Easter weekend from the Bay Area with my best friend. We both had the 6 Step Body Treatment and absolutely LOVED it. The Tropical Rain Rinse, seaweed body wrap, and massage ... Read More
I visited the spa over the Easter weekend from the Bay Area with my best friend. We both had the 6 Step Body Treatment and absolutely LOVED it. The Tropical Rain Rinse, seaweed body wrap, and massage were fantastic and a great value. After the treatment, we went next door to Clafoutis and had brunch on their patio, which was also a treat. Read Less
jonesy2344
21 Jan 2006
REPORT
My friends got me a gift certificate for a ""princess treatment"" for my birthday. I couldn't have been happier with the massage and the cucumber honey scrub. It was amazing. Well worth the money.
danny1
11 Jan 2006
REPORT
Wow this place is awesome, very zenlike, and relaxing. David Williams was my facialist and he was awesome, the best, and I have recieved many facials before. Before my facial I went for a steam, it fe... Read More
Wow this place is awesome, very zenlike, and relaxing. David Williams was my facialist and he was awesome, the best, and I have recieved many facials before. Before my facial I went for a steam, it felt wonderful with the lavender aromotherapy. This is the place to go if you want to be pampered for sure, and you may also run into to a celebrity while your there. Read Less
angel0688
27 Oct 2005
REPORT
I went to this spa after reading the great reviews on this site. However, the service and spa experience were awful. I expected to have a spa experience - changing into a robe, using the steam room, ... Read More
I went to this spa after reading the great reviews on this site. However, the service and spa experience were awful. I expected to have a spa experience - changing into a robe, using the steam room, etc. - but it didn't happen. I had to change in the smallest treatment room I've ever seen and was told to keep my jeans on during my hour long facial. How uncomfortable! Don't go to this spa if you want to be pampered and have a relaxing spa treatment. Read Less
hotpotatoe333
13 Jul 2004
REPORT
I've never had a spa treatment before, so I decided to have one at Ole Henriksen, which has a stellar reputation among nearly all the people that I've spoken to. Parking is a breeze in the Sunset Plaz... Read More
I've never had a spa treatment before, so I decided to have one at Ole Henriksen, which has a stellar reputation among nearly all the people that I've spoken to. Parking is a breeze in the Sunset Plaza lot (which is free!) and the reception area is pleasant. Briony did my Honey-Cucumber Total Body Treatment, which was divine. Everything smelled good enough to eat - it's all pure and whole. Briony was friendly, super sweet, and absolutely fantastic. I thought that I got a lot for the price. The facilities are well-appointed and comfortable, and everything is relaxed, which is how it should be. I would definitely go back for more. Read Less
rssioux
11 Feb 2003
REPORT
An amazing experience! I live in SF but am planning on coming down to LA just to return to Ole! The staff was amazing, the ambience soothing, and the treatments were out of this world. My massage (C... Read More
An amazing experience! I live in SF but am planning on coming down to LA just to return to Ole! The staff was amazing, the ambience soothing, and the treatments were out of this world. My massage (Connie) and facial (Sheryl) were the best I've ever had. Read Less
kristina16marie
20 Dec 2002
REPORT
If you like being pampered, you'll love it here. I received a luxurious 4 hour package as a birthday present. I can't wait to go back. The sea salt body scrub was amazing and the tropical rain rins... Read More
If you like being pampered, you'll love it here. I received a luxurious 4 hour package as a birthday present. I can't wait to go back. The sea salt body scrub was amazing and the tropical rain rinse was to die for! By far the best spa experience I've ever had. Read Less
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