21 Reviews

S M Spa Nail & Hair

Victorville, California
Reviews
asscakepattybonbon James
22 Jun 2018
REPORT
This has got to be one of the worst places I've been to in my life. I got my eyelashes done and the lady lied to me about which product she used. She told me that she used $85 dollar lash glue . She e... Read More
This has got to be one of the worst places I've been to in my life. I got my eyelashes done and the lady lied to me about which product she used. She told me that she used $85 dollar lash glue . She even flashed a container in front of me with an $85 dollar price tag. I believed her but the very next day they began to lift In the corner of my eye. I went back into the shop the next day and the lady "V" couldn't even look me in the eye because she knew she lied about the service she gave me. A different lady fixed my eyelashes and I was charged 10 dollars. The next day all the lashes were basically lifted. They are terrible and they use cheap products. The back room looks like a messy child's room and they make sure you can't see the products they use. But I saw when I returned that they use hair glue. The regular black rubber feeling glue. I'll never go back or recommend them to a soul. Just a place in a poor area designed to take poor people's little money. They should be ashamed of themselves. I'd suggest paying extra and getting legitimate work Read Less
Cynthia Hernandez
3 Jun 2018
REPORT
Never again the guy was so rude didn't wanted to fix my daughter's nails and he did them so ugly and uneven
Mikayla Webb
17 May 2018
REPORT
Okay so I went to get eyelash extension recently and being my first time doing anything like that I didn't understand what I wanted. I got the long lashes that looked really fake(I also got them cut d... Read More
Okay so I went to get eyelash extension recently and being my first time doing anything like that I didn't understand what I wanted. I got the long lashes that looked really fake(I also got them cut down which they ended up uneven and even more unnatural) and they were of poor quality. I had to get them redone somewhere else and the lady told me that this placed used HAIR GLUE on my lashes! Which explained why it hurt so much getting them off. You're not supposed to use hair glue on your lashes. And it made sense when I asked what glue this place used that they didn't give me a straight answer. Don't go here. Read Less
Kimberly Chajon
4 May 2018
REPORT
Just got mine done and it was a bad experience, I was told that my nails were going to 25 but in the end it turned out 35. The shape was a mess and it wasn't worth the 35, never going back.
Alima Muhammad
15 Apr 2018
REPORT
Great nailwork, fast; many colors to pick from; nail application lasts long time.
esmeralda dejesus
6 Apr 2018
REPORT
Worst place ever, I had to pay $35 for just a clear nail with little to no sparkles, you can clearly see my original nails, they did my nails 3 times and still go it wrong. The workers were talking ab... Read More
Worst place ever, I had to pay $35 for just a clear nail with little to no sparkles, you can clearly see my original nails, they did my nails 3 times and still go it wrong. The workers were talking about me because I kept telling them the colors were wrong. I do not recommend, it's a waste of money and time. Read Less
Cynthia K.
8 Oct 2017
REPORT
If i could.. i would give ZERO stars!! Took my niece to get her eyebrows waxed and they totally messed them up! She almost took them completely off!!!  At first she made one eyebrow thinner than the o... Read More
If i could.. i would give ZERO stars!! Took my niece to get her eyebrows waxed and they totally messed them up! She almost took them completely off!!!  At first she made one eyebrow thinner than the other, so we had her at least even them out... it was just downhill from there. Now my poor niece's eyebrows are super thin and completely not what she wanted. Worst experience ever!!!.. keep away from this place. Read Less
Lozano M.
30 Jul 2017
REPORT
I just walked in there it is empty one worker deep sleep on the chair the other two on the computer and they paid us no attention we stood there 3minutes and just walked away
Arnita Jordan
20 May 2017
REPORT
The prices were inexpensive. However, the quality of work was unacceptable. My lashes were not full and my brows were uneven.
Joann P.
26 Apr 2017
REPORT
If I could I wouldn't give it any stars! HORRIBLE EXPERIENCE! I asked the young girl who was doing my pedicure to cut my nails a bit and remove the bit of ingrown nail I had. All she did was stab my t... Read More
If I could I wouldn't give it any stars! HORRIBLE EXPERIENCE! I asked the young girl who was doing my pedicure to cut my nails a bit and remove the bit of ingrown nail I had. All she did was stab my toe with the nail clippers repeatedly like she didn't know what she was doing so then I asked for someone else to finish my pedicure which pissed her off and started yelling in her language. Then the other lady that was finishing my pedicure was highly irritated with me and also didn't know what she was doing so then I told her to just paint my nails so I can go on my way. Well, hours later the toe they stabbed multiple times started getting super itchy! I treated it for a week until finally the itchiness went away!! DO NOT GO HERE!! Read Less
Joann Perez
26 Apr 2017
REPORT
If I could I'd give them ZERO stars! I had a young girl do my pedicure and it was horrible! I asked her to cut my nails & she kept cutting the side and stabbing me! After I politely asked her to get s... Read More
If I could I'd give them ZERO stars! I had a young girl do my pedicure and it was horrible! I asked her to cut my nails & she kept cutting the side and stabbing me! After I politely asked her to get someone else to do my nails she was pissed off and grabbed someone else who then also just kept trying to cut the side of my nails and was really irritated. I paid (my mistake for not walking away sooner) and left and soon after my foot started itching! I treated it with alcohol every day until the itching went away. NEVER GOING THERE AGAIN! Read Less
BOSS LADY
22 Apr 2017
REPORT
They hella suck and overpriced. Never again.
Airy Klaudt
1 Jan 2017
REPORT
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they we... Read More
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they were about to leave the front desk demanded another $5.00 from them stating my girl got French tips. She did not ask for the French tip nor did she get these. We were quoted $18.00 when we walked in together. Horrible rude people. I will not go back again! Read Less
Cindy W.
31 Dec 2016
REPORT
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they  we... Read More
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they  were about to leave the front desk demanded another $5.00 from them stating my girl got French tips. She did not ask for the French tip nor did she get these. We were quoted $18.00 when we walked in together. Horrible rude people. I will not go back again! Read Less
Breanna Humes
6 Dec 2015
REPORT
Last time I came in, the lady cut all my nails off, down to the quick. I told her that I did not want them cut at all. The manager came over and asked what happened. Both the manicurist and I told her... Read More
Last time I came in, the lady cut all my nails off, down to the quick. I told her that I did not want them cut at all. The manager came over and asked what happened. Both the manicurist and I told her the same thing. She cut my nails after I told her not to. The manager said the next time I came in she would get me a discount. This time when I came in the manager said that she refused to give me my manicure for free (which I did not ask for, all I did was remind her of the past incident). She kept saying that she did not do my nails last time, so not her problem. I told her 3 times that I was paying for my manicure, but reminded her that I was supposed to get a discount. She kept saying "not for free" and then walked away. Horrible customer service. Read Less
Londyn N.
4 Oct 2015
REPORT
HORRIBLE CUSTOMER SERVICE!!!! DO NOT GO HERE!!If they allowed me to give No stars at all I would!They are very rude, the first time I went here I called and they told me that my nails would cost $15 a... Read More
HORRIBLE CUSTOMER SERVICE!!!! DO NOT GO HERE!!If they allowed me to give No stars at all I would!They are very rude, the first time I went here I called and they told me that my nails would cost $15 and then when they started doing them they changed up and said $16!! I know it's not that much a difference, but what if I only brought that exact amount. Then when I told the lady that she said $15, she had the audacity to raise her voice at me and say NO! $16.. I chose to ignore her and just say ok so I could just get them done and get out of there.. I chose to give them a second chance and brought my sister so she could get hers done for her birthday..They did a half ass job on her pedicure( they were very stingy with the products) and when they were filing her nails, they filed them so hard that she was in pain.. When she said something about it they told her that she could leave and get her nails done somewhere else.. But they made sure to remind her to pay for her pedicure!! This place is horrible they talk loud and they were dying their hair while working with customers and they don't make you feel comfortable AT ALL!! 0 stars for this horrible place! Read Less
Sadawn C.
7 Aug 2015
REPORT
HORRIBLE, RUDE, UNPROFESSIONAL BEHAVIOR.  Had not even had my daughter sit down yet before I received the worst customer service ever. My 14 year old daughter and I were so shocked at the behavior. Do... Read More
HORRIBLE, RUDE, UNPROFESSIONAL BEHAVIOR.  Had not even had my daughter sit down yet before I received the worst customer service ever. My 14 year old daughter and I were so shocked at the behavior. Don't do it..keep walking...keep driving...not worth it...rude behavior in two languages...you deserve better!!! Read Less
Damon B.
7 Aug 2015
REPORT
Rude..Rude..Rude..do not go to this salon UNLESS you want to be talked down to, in two languages experience bad customer service and pay for it, this is the place for you. Out side they advertised $16... Read More
Rude..Rude..Rude..do not go to this salon UNLESS you want to be talked down to, in two languages experience bad customer service and pay for it, this is the place for you. Out side they advertised $16.00 for a full set. So took my 14 year old daughter in for a full set. Before we sat down wanted to make sure the price that was on the outside was accurate and what was included. I was told short which I expected and wanted for my daughter only difference was the shape of the nails which was oval but same length I was told it would be $4.00 more only, inquired again wanted same short length..instead answering the question in a professional manner the older lady with a jet black bob responded by sarcastically telling ne the difference between a 99¢ burger and a chicken sandwich and did this in front of the 2 customers that was there, really did not need the bad analogy or the rude, unprofessional comments...and I was asked after if I wanted to make a appointment..Wow..Really? Wouldn't go back if full set was a penny...not worth it Read Less
Anna W.
14 Jun 2015
REPORT
OkThey did a terrible job on my feet you can still see the mail polish from before underneath and I asked for her to put a callus remover on my feet and as you can see the dead skin is still there. An... Read More
OkThey did a terrible job on my feet you can still see the mail polish from before underneath and I asked for her to put a callus remover on my feet and as you can see the dead skin is still there. And then we start talking about you in their own language very rude. Read Less
Christina I.
5 Nov 2014
REPORT
Glued my best friends eyelids shut when applying lashes, forcing them to pull and cut her lashes apart. We both went through the most excruciating stinging pain for about 30 minutes each. We stuck tho... Read More
Glued my best friends eyelids shut when applying lashes, forcing them to pull and cut her lashes apart. We both went through the most excruciating stinging pain for about 30 minutes each. We stuck though it all patiently and silently. The woman made me feel as if it was her first time applying lashes. She totally looked over the discomfort and watery eyes dripping down out cheeks. SCARY. Please don't make the same mistake. Such a nightmare... :( Read Less
Nicole W.
3 Oct 2014
REPORT
Disappointing!  I now know why there was no wait when I got there.  Half ass jokes when I walked in that we're not funny...although it could have just been me that didn't think they were funny.  I wen... Read More
Disappointing!  I now know why there was no wait when I got there.  Half ass jokes when I walked in that we're not funny...although it could have just been me that didn't think they were funny.  I went in for a pedicure and fill.  Pedicure was $13.Pedicure was fine.  Nothing special.  The problem was the paint job.My person did a horrible job.  The paint was choppy and uneven.  I stopped her before she even finished my second coat.  I had her remove the polish and said I would just do it myself.  When removing the polish, she couldn't even do that right.  The a second person came to repaint my toes after some protest.  I had brand new polish, never used, expensive.  She wanted to put thinner in it like it was the polish's fault.  NO WAY! I stopped her after the first coat and said not to bother with a second.  I chose not to get the fill.I will have my toes repainted tomorrow and my fill done right. Read Less
Book an Appointment
Online booking unavailable
Please call
(760) 952-1716
14712 La Paz Drive
Victorville California 92395
Business Hours
Monday
Mon
10:00AM-17:00PM
Tuesday
Tue
10:00AM-17:00PM
Wednesday
Wed
10:00AM-17:00PM
Thursday
Thu
10:00AM-17:00PM
Friday
Fri
10:00AM-17:00PM
Saturday
Sat
10:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
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S M Spa Nail & Hair

Victorville, California
(21)
14712 La Paz Drive
Victorville California 92395
Monday
10:00AM-17:00PM
Tuesday
10:00AM-17:00PM
Wednesday
10:00AM-17:00PM
Thursday
10:00AM-17:00PM
Friday
10:00AM-17:00PM
Saturday
10:00AM-17:00PM
Sunday
10:00AM-17:00PM
asscakepattybonbon James
22 Jun 2018
REPORT
This has got to be one of the worst places I've been to in my life. I got my eyelashes done and the lady lied to me about which product she used. She told me that she used $85 dollar lash glue . She e... Read More
This has got to be one of the worst places I've been to in my life. I got my eyelashes done and the lady lied to me about which product she used. She told me that she used $85 dollar lash glue . She even flashed a container in front of me with an $85 dollar price tag. I believed her but the very next day they began to lift In the corner of my eye. I went back into the shop the next day and the lady "V" couldn't even look me in the eye because she knew she lied about the service she gave me. A different lady fixed my eyelashes and I was charged 10 dollars. The next day all the lashes were basically lifted. They are terrible and they use cheap products. The back room looks like a messy child's room and they make sure you can't see the products they use. But I saw when I returned that they use hair glue. The regular black rubber feeling glue. I'll never go back or recommend them to a soul. Just a place in a poor area designed to take poor people's little money. They should be ashamed of themselves. I'd suggest paying extra and getting legitimate work Read Less
Cynthia Hernandez
3 Jun 2018
REPORT
Never again the guy was so rude didn't wanted to fix my daughter's nails and he did them so ugly and uneven
Mikayla Webb
17 May 2018
REPORT
Okay so I went to get eyelash extension recently and being my first time doing anything like that I didn't understand what I wanted. I got the long lashes that looked really fake(I also got them cut d... Read More
Okay so I went to get eyelash extension recently and being my first time doing anything like that I didn't understand what I wanted. I got the long lashes that looked really fake(I also got them cut down which they ended up uneven and even more unnatural) and they were of poor quality. I had to get them redone somewhere else and the lady told me that this placed used HAIR GLUE on my lashes! Which explained why it hurt so much getting them off. You're not supposed to use hair glue on your lashes. And it made sense when I asked what glue this place used that they didn't give me a straight answer. Don't go here. Read Less
Kimberly Chajon
4 May 2018
REPORT
Just got mine done and it was a bad experience, I was told that my nails were going to 25 but in the end it turned out 35. The shape was a mess and it wasn't worth the 35, never going back.
Alima Muhammad
15 Apr 2018
REPORT
Great nailwork, fast; many colors to pick from; nail application lasts long time.
esmeralda dejesus
6 Apr 2018
REPORT
Worst place ever, I had to pay $35 for just a clear nail with little to no sparkles, you can clearly see my original nails, they did my nails 3 times and still go it wrong. The workers were talking ab... Read More
Worst place ever, I had to pay $35 for just a clear nail with little to no sparkles, you can clearly see my original nails, they did my nails 3 times and still go it wrong. The workers were talking about me because I kept telling them the colors were wrong. I do not recommend, it's a waste of money and time. Read Less
Cynthia K.
8 Oct 2017
REPORT
If i could.. i would give ZERO stars!! Took my niece to get her eyebrows waxed and they totally messed them up! She almost took them completely off!!!  At first she made one eyebrow thinner than the o... Read More
If i could.. i would give ZERO stars!! Took my niece to get her eyebrows waxed and they totally messed them up! She almost took them completely off!!!  At first she made one eyebrow thinner than the other, so we had her at least even them out... it was just downhill from there. Now my poor niece's eyebrows are super thin and completely not what she wanted. Worst experience ever!!!.. keep away from this place. Read Less
Lozano M.
30 Jul 2017
REPORT
I just walked in there it is empty one worker deep sleep on the chair the other two on the computer and they paid us no attention we stood there 3minutes and just walked away
Arnita Jordan
20 May 2017
REPORT
The prices were inexpensive. However, the quality of work was unacceptable. My lashes were not full and my brows were uneven.
Joann P.
26 Apr 2017
REPORT
If I could I wouldn't give it any stars! HORRIBLE EXPERIENCE! I asked the young girl who was doing my pedicure to cut my nails a bit and remove the bit of ingrown nail I had. All she did was stab my t... Read More
If I could I wouldn't give it any stars! HORRIBLE EXPERIENCE! I asked the young girl who was doing my pedicure to cut my nails a bit and remove the bit of ingrown nail I had. All she did was stab my toe with the nail clippers repeatedly like she didn't know what she was doing so then I asked for someone else to finish my pedicure which pissed her off and started yelling in her language. Then the other lady that was finishing my pedicure was highly irritated with me and also didn't know what she was doing so then I told her to just paint my nails so I can go on my way. Well, hours later the toe they stabbed multiple times started getting super itchy! I treated it for a week until finally the itchiness went away!! DO NOT GO HERE!! Read Less
Joann Perez
26 Apr 2017
REPORT
If I could I'd give them ZERO stars! I had a young girl do my pedicure and it was horrible! I asked her to cut my nails & she kept cutting the side and stabbing me! After I politely asked her to get s... Read More
If I could I'd give them ZERO stars! I had a young girl do my pedicure and it was horrible! I asked her to cut my nails & she kept cutting the side and stabbing me! After I politely asked her to get someone else to do my nails she was pissed off and grabbed someone else who then also just kept trying to cut the side of my nails and was really irritated. I paid (my mistake for not walking away sooner) and left and soon after my foot started itching! I treated it with alcohol every day until the itching went away. NEVER GOING THERE AGAIN! Read Less
BOSS LADY
22 Apr 2017
REPORT
They hella suck and overpriced. Never again.
Airy Klaudt
1 Jan 2017
REPORT
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they we... Read More
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they were about to leave the front desk demanded another $5.00 from them stating my girl got French tips. She did not ask for the French tip nor did she get these. We were quoted $18.00 when we walked in together. Horrible rude people. I will not go back again! Read Less
Cindy W.
31 Dec 2016
REPORT
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they  we... Read More
They ripped off my girls! My girl was charged for a full set which was $18.00 and $5.00 to take off nails. My little one got her nails painted for $5.00. They paid for the nails however; when they  were about to leave the front desk demanded another $5.00 from them stating my girl got French tips. She did not ask for the French tip nor did she get these. We were quoted $18.00 when we walked in together. Horrible rude people. I will not go back again! Read Less
Breanna Humes
6 Dec 2015
REPORT
Last time I came in, the lady cut all my nails off, down to the quick. I told her that I did not want them cut at all. The manager came over and asked what happened. Both the manicurist and I told her... Read More
Last time I came in, the lady cut all my nails off, down to the quick. I told her that I did not want them cut at all. The manager came over and asked what happened. Both the manicurist and I told her the same thing. She cut my nails after I told her not to. The manager said the next time I came in she would get me a discount. This time when I came in the manager said that she refused to give me my manicure for free (which I did not ask for, all I did was remind her of the past incident). She kept saying that she did not do my nails last time, so not her problem. I told her 3 times that I was paying for my manicure, but reminded her that I was supposed to get a discount. She kept saying "not for free" and then walked away. Horrible customer service. Read Less
Londyn N.
4 Oct 2015
REPORT
HORRIBLE CUSTOMER SERVICE!!!! DO NOT GO HERE!!If they allowed me to give No stars at all I would!They are very rude, the first time I went here I called and they told me that my nails would cost $15 a... Read More
HORRIBLE CUSTOMER SERVICE!!!! DO NOT GO HERE!!If they allowed me to give No stars at all I would!They are very rude, the first time I went here I called and they told me that my nails would cost $15 and then when they started doing them they changed up and said $16!! I know it's not that much a difference, but what if I only brought that exact amount. Then when I told the lady that she said $15, she had the audacity to raise her voice at me and say NO! $16.. I chose to ignore her and just say ok so I could just get them done and get out of there.. I chose to give them a second chance and brought my sister so she could get hers done for her birthday..They did a half ass job on her pedicure( they were very stingy with the products) and when they were filing her nails, they filed them so hard that she was in pain.. When she said something about it they told her that she could leave and get her nails done somewhere else.. But they made sure to remind her to pay for her pedicure!! This place is horrible they talk loud and they were dying their hair while working with customers and they don't make you feel comfortable AT ALL!! 0 stars for this horrible place! Read Less
Sadawn C.
7 Aug 2015
REPORT
HORRIBLE, RUDE, UNPROFESSIONAL BEHAVIOR.  Had not even had my daughter sit down yet before I received the worst customer service ever. My 14 year old daughter and I were so shocked at the behavior. Do... Read More
HORRIBLE, RUDE, UNPROFESSIONAL BEHAVIOR.  Had not even had my daughter sit down yet before I received the worst customer service ever. My 14 year old daughter and I were so shocked at the behavior. Don't do it..keep walking...keep driving...not worth it...rude behavior in two languages...you deserve better!!! Read Less
Damon B.
7 Aug 2015
REPORT
Rude..Rude..Rude..do not go to this salon UNLESS you want to be talked down to, in two languages experience bad customer service and pay for it, this is the place for you. Out side they advertised $16... Read More
Rude..Rude..Rude..do not go to this salon UNLESS you want to be talked down to, in two languages experience bad customer service and pay for it, this is the place for you. Out side they advertised $16.00 for a full set. So took my 14 year old daughter in for a full set. Before we sat down wanted to make sure the price that was on the outside was accurate and what was included. I was told short which I expected and wanted for my daughter only difference was the shape of the nails which was oval but same length I was told it would be $4.00 more only, inquired again wanted same short length..instead answering the question in a professional manner the older lady with a jet black bob responded by sarcastically telling ne the difference between a 99¢ burger and a chicken sandwich and did this in front of the 2 customers that was there, really did not need the bad analogy or the rude, unprofessional comments...and I was asked after if I wanted to make a appointment..Wow..Really? Wouldn't go back if full set was a penny...not worth it Read Less
Anna W.
14 Jun 2015
REPORT
OkThey did a terrible job on my feet you can still see the mail polish from before underneath and I asked for her to put a callus remover on my feet and as you can see the dead skin is still there. An... Read More
OkThey did a terrible job on my feet you can still see the mail polish from before underneath and I asked for her to put a callus remover on my feet and as you can see the dead skin is still there. And then we start talking about you in their own language very rude. Read Less
Christina I.
5 Nov 2014
REPORT
Glued my best friends eyelids shut when applying lashes, forcing them to pull and cut her lashes apart. We both went through the most excruciating stinging pain for about 30 minutes each. We stuck tho... Read More
Glued my best friends eyelids shut when applying lashes, forcing them to pull and cut her lashes apart. We both went through the most excruciating stinging pain for about 30 minutes each. We stuck though it all patiently and silently. The woman made me feel as if it was her first time applying lashes. She totally looked over the discomfort and watery eyes dripping down out cheeks. SCARY. Please don't make the same mistake. Such a nightmare... :( Read Less
Nicole W.
3 Oct 2014
REPORT
Disappointing!  I now know why there was no wait when I got there.  Half ass jokes when I walked in that we're not funny...although it could have just been me that didn't think they were funny.  I wen... Read More
Disappointing!  I now know why there was no wait when I got there.  Half ass jokes when I walked in that we're not funny...although it could have just been me that didn't think they were funny.  I went in for a pedicure and fill.  Pedicure was $13.Pedicure was fine.  Nothing special.  The problem was the paint job.My person did a horrible job.  The paint was choppy and uneven.  I stopped her before she even finished my second coat.  I had her remove the polish and said I would just do it myself.  When removing the polish, she couldn't even do that right.  The a second person came to repaint my toes after some protest.  I had brand new polish, never used, expensive.  She wanted to put thinner in it like it was the polish's fault.  NO WAY! I stopped her after the first coat and said not to bother with a second.  I chose not to get the fill.I will have my toes repainted tomorrow and my fill done right. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know