I feel I was way overcharged & when I questioned it & looked ar the posted prices, Denise itemized $5.00 extra for this & more for this. $69.00 for mani-pedi & lip wax. REALLY? No gel no acrylicsNo eyebrow wax. Read Less

Pretty shady with their charge machine!  I was leaving a cash tip and asked how much the fill was.  I was told $30 and handed her my card while leaving a generous tip on the table.  I walked up to the desk and she gave me my card, handed me pencil(!), and put the receipt slip up for me to sign while holding it with her hand.  While signing, I noticed it wasn't for $30, but for $38!  I looked at her and asked why and she looked startled and said "Oh! Tip!"  So she tipped herself $8???  She was then shocked that I went and took back the $10 cash tip.   She kept saying sorry, but she was most sorry that I had noticed.  How many people a day does she do this to?Too bad.  She did a great job on my nails, but I don't do business with shady people. Read Less

So I live close by and have gone here a few times cause Kim is always fast and usually there isn't a wait.  That should have tipped me off. Her work is always good but I've had to change what I want a few to many times... I asked for coffin and got square that's apparently better...asked for almond and got coffin. I'm not one to complain so ok why not.  But is seems every time I go it's a different price based on length, shape whatever. It's a rip off! I paid 36 for a fill that's listed 20 and up??? How does my nails being long change the price if it's a fill. Also saying square shape is harder and that costs more then my usual almond shape.... last time she said almond cost extra and was harder! Plus the whole time she's trying to talk me into extras... definitely looking for a new nail shop. That place is a hustle they pull different prices out of no where every time.... over it!!! Read Less

This is the closest nail salon to my home. Honestly I'm disappointed and probably would never come back. I honestly just don't like being in a place where employees are watching movies on their iPads the whole time. The woman that did my toes was nice but she kept asking if I wanted all these extras. I assumed they cost more, but she didn't bother to let me know how much each additional thing was (i.e. Salt scrub, callus removal, etc). So a $20 pedicure ended up costing $39 with French, salt scrub, and callus removal). The one thing that bugs me the most is the lines aren't straight on my French. The second thing is I understand Vietnamese, so if the woman is saying it's $38 then why the cashier telling me it's $39 in English? Is there a $1 charge for using my debit card? Seriously this place needs to communicate better. Read Less

I cant speak for others but if you want beautiful long lasting painted nails go here!!! ken does really good finger nails and kim is gentle with the toes:) I have been going here for about 3 years and I will continue to go here because they do really nice work :) fyi only go to kim and ken dont go with any other they dont do as nice worrk and are a little pushy Read Less

Why doesn't Yelp allow ZERO STARS!! This place has by far the worst customer service I've experienced!! My niece and his best friend had their nails done here for senior ball. THE BAD: Not sure who did her friends nails, but they left pieces of old acrylic UNDER HER GEL MANICURE. THE UGLY:As far as my niece goes - her nails looked like chicklets (yes the Mexican gum). Kim, who did her nails, completely ignored her requests and took advantage of a teenager. We call. We ask them to fix it. Ken says ok come back:(Now here it goes from UGLY to WORSE) So tell my why when I pick up my niece she's almost in tears (again) saying that they tried to charge her half price to redo them and she spent 10 minutes arguing with Ken to either fix them or refund the money.Then Kim proceeds to chastise and belittled her the entire time she's fixing her POS work and when I show up she says "there. happy?"  in the most rude and condescending tone. It took all I had not to let that lady have a piece of my mind. And even after "fixing" them they still didn't look good.DO NOT GO HERE EVER. Lilaque nails in Oxnard (see my other review) has superb service and does amazing quality work. Read Less

If I could give this place no stars I would. Let's start with I sent my teenage daughter in with her friend to have their nails done for senior ball. $60  dollars ok no big deal. My daughter calls me crying afterwards stating that  her nails look horrible. She send me a picture and they look like little fat stubs of nails. I asked her if she told the manicurist how she wanted her nails and my daughter said she told her exactly how she wanted them and the manicurist replied "oh well I already cut them" Now my daughter is not confrontational person at all so she did not know what to do. She paid and left very upset. I called the next day because I felt my daughter was taken advantage of for being a teenager and I spoke with Ken. I explained what happen and gave him two options 1. They could redo her nails or 2. I wanted her money back. Ken stated no problem have her come back and they would redo them. She went back in and asked for Ken, he took one look at her nails and had the audacity to tell her she would have to pay half price to have her nails redone.. excuse me they were fixing their mistake. My daughter stuck up for herself and after almost 10 minutes of arguing, they agreed to redo them. The same lady that did her nails originally was told to redo them. Her name is Kim. This lady reprimanded my daughter the entire time she was doing her nails, she was rude and very hurtful. She again tried to charge my daughter $5 to fix the shape of her nails and refused to do it otherwise. At this point my poor daughter was done. She just wanted her nails done and leave. The entire time my other daughter was observing this (she's 8). Later that night after I heard what happen I called Ken back and asked what happen and why did he try to charge my daughter half price to fix their mistake and be beyond rude to her. He really didn't have an answer. He tried to justify the way my daughter was treated. I made it very clear to him I would be asking for a charge back on my AMEX and they would not be paid. He became upset and at no point did he ever apologize. So guess what Romantic Nail you will never receive our business or a referral of any sort from us and at that you WILL NOT BE PAID for the horrible job you did on my daughter. Next time maybe have some class and treat your clients with respect. Read Less

This nail salon is the only one my Mom and I have used for 6 years.  Wonderful service; accommodating after my Mom had her two hip surgeries.  Patient and thoughtful....plus, I always have something "different" I want as far as designs; no problem, they will do their best to make sure I get what you want.  Highly recommended....they are a great group. Read Less

I have seen Holly for about a year (and then a few years before that).  Aways kind and excellent customer service.  She treats me very kindly - all the other staff are very nice as well.  I am always happy with my nails.  Highly recommend. Read Less

The location is so convenient I've had pedicures done there a handful of times with my sister. However, it's been mediocre clean on most of my visits and the prices continue to increase to be equal to better cleaner salons. I particularly hate that after they do my toes they have me walk across the floor over my own toe clippings to the toe nail dryers. So gross! Also slow learner than I am I had my brows waxed once and the small back room looked sketchy. That was the last time for the brows.Read Less